IP 312 INTERNATIONAL STRATEGY OF GLOBAL COMPANIES

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IP_312 INTERNATIONAL STRATEGY OF GLOBAL COMPANIES Jaroslav Halík [email protected] Spring Semester 2019-2020 © Copyright Pearsons Education 2014 – adjusted for VŠE Praha 2020

Transcript of IP 312 INTERNATIONAL STRATEGY OF GLOBAL COMPANIES

Page 1: IP 312 INTERNATIONAL STRATEGY OF GLOBAL COMPANIES

IP_312INTERNATIONAL STRATEGY

OF GLOBAL COMPANIES

Jaroslav Halí[email protected]

Spring Semester 2019-2020

© Copyright Pearsons Education 2014 – adjusted for VŠE Praha 2020

Page 2: IP 312 INTERNATIONAL STRATEGY OF GLOBAL COMPANIES

Operations and

Productivity

Page 3: IP 312 INTERNATIONAL STRATEGY OF GLOBAL COMPANIES

What Is Operations

Management?

Production is the creation of goods and services

Operations management (OM) is the set of activities that create value in the form of goods and services by transforming inputs

into outputs

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Organizing to Produce

Goods and Services

▶ Essential functions:

1. Marketing – generates demand

2. Production/operations – creates

the product

3. Finance/accounting – tracks how

well the organization is doing, pays

bills, collects the money

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The Supply Chain

▶A global network of organizations and activities that supply a firm with goods and services

▶Members of the supply chain collaborate to achieve high levels of customer satisfaction, efficiency and competitive advantage.

Farmer Syrup Bottler Distributor Retailer

producer

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What Operations

Managers Do

Basic Management Functions

▶Planning

▶Organizing

▶Staffing

▶Leading

▶Controlling

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Ten Strategic Decisions

DECISION

1. Design of goods and services

2. Managing quality

3. Process and capacity design

4. Location strategy

5. Layout strategy

6. Human resources and job design

7. Supply-chain management

8. Inventory management

9. Scheduling

10. Maintenance

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The Strategic Decisions

1. Design of goods and services

▶ Defines what is required of operations

▶ Product design determines quality, sustainability and human resources

2. Managing quality

▶ Determine the customer’s quality expectations

▶ Establish policies and procedures to identify and achieve that quality

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The Strategic Decisions

3. Process and capacity design

▶ How is a good or service produced?

▶ Commits management to specific technology, quality, resources, and investment.

4. Location strategy

▶ Nearness to customers, suppliers, and talent.

▶ Considering costs, infrastructure, logistics, and government.

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The Strategic Decisions

5. Layout strategy

▶ Integrate capacity needs, personnel levels, technology, and inventory

▶ Determine the efficient flow of materials, people, and information.

6. Human resources and job design

▶ Recruit, motivate, and retain personnel with the required talent and skills.

▶ Integral and expensive part of the total system design.

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The Strategic Decisions

7. Supply-chain management

▶ Integrate supply chain into the firm’s strategy.

▶ Determine what is to be purchased, from whom, and under what conditions.

8. Inventory management

▶ Inventory ordering and holding decisions.

▶ Optimize considering customer satisfaction, supplier capability, and production schedules.

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The Strategic Decisions

9. Scheduling

▶ Determine and implement intermediate-and short-term schedules.

▶ Utilize personnel and facilities while meeting customer demands.

10. Maintenance

▶ Consider facility capacity, production demands, and personnel.

▶ Maintain a reliable and stable process.

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Significant Events in OM

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Eli Whitney

▶ Born 1765; died 1825

▶ In 1798, received government contract to make 10,000 muskets

▶ Showed that machine tools could make standardized parts to exact specifications

▶ Musket parts could be used in any musket

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Frederick W. Taylor

▶ Born 1856; died 1915

▶ Known as ‘father of scientific management’

▶ In 1881, as chief engineer for Midvale Steel, studied how tasks were done

▶ Began first motion and time studies

▶ Created efficiency principles

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Taylor’s Principles

Management Should Take More Responsibility for:

► Matching employees to right job

► Providing the proper training

► Providing proper work methods and tools

► Establishing legitimate incentives for work to be accomplished

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Frank & Lillian Gilbreth

▶ Frank (1868-1924); Lillian (1878-1972)

▶ Husband-and-wife engineering team

▶ Further developed work measurement methods

▶ Applied efficiency methods to their home and 12 children!

▶ Book & Movie: “Cheaper by the Dozen,” “Bells on Their Toes”

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▶ Born 1863; died 1947

▶ In 1903, created Ford Motor Company

▶ In 1913, first used moving assembly line to make Model T

▶ Unfinished product moved by conveyor past work station

▶ Paid workers very well for 1911 ($5/day!)

Henry Ford

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W. Edwards Deming

▶ Born 1900; died 1993

▶ Engineer and physicist

▶ Credited with teaching Japan quality control methods in post-WW2

▶ Used statistics to analyze process

▶ His methods involve workers in decisions

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Productivity Challenge

Productivity is the ratio of outputs (goods and services) divided by the inputs (resources

such as labor and capital)

The objective is to improve productivity!

Important Note!Production is a measure of output only

and not a measure of efficiency

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Feedback loop

Outputs

Goods

and

services

Transformation

The U.S. economic system

transforms inputs to outputs at

about an annual 2.5% increase

in productivity per year. The

productivity increase is the

result of a mix of capital (38%

of 2.5%), labor (10% of 2.5%),

and management (52% of

2.5%).

The Economic System

Inputs

Labor,

capital,

management

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Improving Productivity at Starbucks

A team of 10 analysts continually look for ways to shave time. Some improvements:

Stop requiring signatures on credit card purchases under $25

Saved 8 seconds per transaction

Change the size of the ice scoop Saved 14 seconds per drink

New espresso machines Saved 12 seconds per shot

Operations improvements have helped Starbucks increase yearly revenue per outlet by $250,000 to $1,000,000 in seven years.

Productivity has improved by 27%, or about 4.5% per year.

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▶ Measure of process improvement

▶ Represents output relative to input

▶ Only through productivity increases can our standard of living improve

Productivity

Productivity =Units produced

Input used

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Productivity Calculations

Productivity =Units produced

Labor-hours used

= = 4 units/labor-hour1,000

250

Labor Productivity

One resource input single-factor productivity

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Multi-Factor Productivity

Output

Labor + Material + Energy + Capital + Miscellaneous

Productivity =

► Also known as total factor productivity

► Output and inputs are often expressed in dollars

Multiple resource inputs multi-factor productivity

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Collins Title Productivity

Staff of 4 works 8 hrs/day 8 titles/day

Payroll cost = $640/day Overhead = $400/day

Old System:

=Old labor

productivity

8 titles/day

32 labor-hrs

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Collins Title Productivity

Staff of 4 works 8 hrs/day 8 titles/day

Payroll cost = $640/day Overhead = $400/day

Old System:

8 titles/day

32 labor-hrs=

Old labor productivity = .25 titles/labor-hr

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Collins Title Productivity

Staff of 4 works 8 hrs/day 8 titles/day

Payroll cost = $640/day Overhead = $400/day

Old System:

14 titles/day Overhead = $800/day

New System:

8 titles/day

32 labor-hrs=

Old labor productivity

=New labor productivity

= .25 titles/labor-hr

14 titles/day

32 labor-hrs

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Collins Title Productivity

Staff of 4 works 8 hrs/day 8 titles/day

Payroll cost = $640/day Overhead = $400/day

Old System:

14 titles/day Overhead = $800/day

New System:

8 titles/day

32 labor-hrs=

Old labor productivity = .25 titles/labor-hr

14 titles/day

32 labor-hrs=

New labor productivity

= .4375 titles/labor-hr

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Collins Title Productivity

Staff of 4 works 8 hrs/day 8 titles/day

Payroll cost = $640/day Overhead = $400/day

Old System:

14 titles/day Overhead = $800/day

New System:

=Old multifactor

productivity

8 titles/day

$640 + 400

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Collins Title Productivity

Staff of 4 works 8 hrs/day 8 titles/day

Payroll cost = $640/day Overhead = $400/day

Old System:

14 titles/day Overhead = $800/day

New System:

8 titles/day

$640 + 400=

Old multifactor productivity

= .0077 titles/dollar

Page 32: IP 312 INTERNATIONAL STRATEGY OF GLOBAL COMPANIES

Collins Title Productivity

Staff of 4 works 8 hrs/day 8 titles/day

Payroll cost = $640/day Overhead = $400/day

Old System:

14 titles/day Overhead = $800/day

New System:

8 titles/day

$640 + 400=

Old multifactor productivity

=New multifactor

productivity

= .0077 titles/dollar

14 titles/day

$640 + 800

Page 33: IP 312 INTERNATIONAL STRATEGY OF GLOBAL COMPANIES

Collins Title Productivity

Staff of 4 works 8 hrs/day 8 titles/day

Payroll cost = $640/day Overhead = $400/day

Old System:

14 titles/day Overhead = $800/day

New System:

8 titles/day

$640 + 400

14 titles/day

$640 + 800

=Old multifactor

productivity

=New multifactor

productivity

= .0077 titles/dollar

= .0097 titles/dollar

Page 34: IP 312 INTERNATIONAL STRATEGY OF GLOBAL COMPANIES

Measurement Problems

1. Quality may change while the quantity of inputs and outputs remains constant

2. External elements may cause an increase or decrease in productivity

3. Precise units of measure may be lacking

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New Challenges in OM

▶ Global focus

▶ Supply-chain partnering

▶ Sustainability

▶ Rapid product development

▶ Mass customization

▶ Just-in-time performance

▶ Empowered employees

Page 36: IP 312 INTERNATIONAL STRATEGY OF GLOBAL COMPANIES

Homework No. 1

Productivity Measurement

Productivity can be measured in a variety of ways, such as by labor, capital, energy,material usage, and so on. At Modern Lumber, Inc., Art Binley, president and producer ofapple crates sold to growers, has been able, with his current equipment, to produce 240crates per 100 logs. He currently purchases 100 logs per day, and each log requires 3 labor-hours to process. He believes that he can hire a professional buyer who can buy a better-quality log at the same cost. If this is the case, he can increase his production to 260 cratesper 100 logs. His labor-hours will increase by 8 hours per day. What will be the impact onproductivity (measured in crates per labor-hour) if the buyer is hired?

Art Binley has decided to look at his productivity from a multifactor (total factorproductivity) perspective. To do so, he has determined his labor, capital, energy, andmaterial usage and decided to use dollars as the common denominator. His total labor-hours are now 300 per day and will increase to 308 per day. His capital and energy costswill remain constant at $350 and $150 per day, respectively. Material costs for the 100 logsper day are $1‚000 and will remain the same. He pays an average of $10 per hour. Whatwill be the impact on productivity ?

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Project Management

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Management of Projects

1. Planning - goal setting, defining the project, team organization

2. Scheduling - relate people, money, and supplies to specific activities and activities to each other

3. Controlling - monitor resources, costs, quality, and budgets; revise plans and shift resources to meet time and cost demands

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Project Planning, Scheduling, and Controlling

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► Often temporary structure

► Uses specialists from entire company

► Headed by project manager

► Coordinates activities

► Monitors scheduleand costs

► Permanent structure called ‘matrix organization’

Project Organization

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TechnicianProject No. 2

ProjectManager

ElectricalEngineer

Computer Engineer

A Sample Project

Organization

TestEngineer

MechanicalEngineer

Project No. 1

ProjectManager

Technician

Marketing FinanceHuman

Resources DesignQuality

MgtProduction

President

Page 42: IP 312 INTERNATIONAL STRATEGY OF GLOBAL COMPANIES

The Role ofthe Project Manager

Highly visibleResponsible for making sure that:

1. All necessary activities are finished in order and on time

2. The project comes in within budget

3. The project meets quality goals

4. The people assigned to the project receive motivation, direction, and information

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► Gantt chart

► Critical Path Method (CPM)

► Program Evaluation and Review Technique (PERT)

Project Management

Techniques

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A Simple Gantt Chart

Time

J F M A M J J A S

Design

Prototype

Test

Revise

Production

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Project Management Software

► There are several popular packages for managing projects

► Primavera

► MacProject

► MindView

► HP Project

► Fast Track

► Microsoft Project

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► Network techniques

► Developed in 1950s

► CPM by DuPont for chemical plants (1957)

► PERT by Booz, Allen & Hamilton with the U.S. Navy, for Polaris missile (1958)

► Consider precedence relationships and interdependencies

► Each uses a different estimate of activity times

PERT and CPM

Page 47: IP 312 INTERNATIONAL STRATEGY OF GLOBAL COMPANIES

Six Steps PERT & CPM

1. Define the project and prepare the work breakdown structure

2. Develop relationships among the activities - decide which activities must precede and which must follow others

3. Draw the network connecting all of the activities

Page 48: IP 312 INTERNATIONAL STRATEGY OF GLOBAL COMPANIES

Six Steps PERT & CPM

4. Assign time and/or cost estimates to each activity

5. Compute the longest time path through the network – this is called the critical path

6. Use the network to help plan, schedule, monitor, and control the project

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1. When will the entire project be completed?

2. What are the critical activities or tasks in the project?

3. Which are the noncritical activities?

4. What is the probability the project will be completed by a specific date?

Questions PERT & CPM

Can Answer

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5. Is the project on schedule, behind schedule, or ahead of schedule?

6. Is the money spent equal to, less than, or greater than the budget?

7. Are there enough resources available to finish the project on time?

8. If the project must be finished in a shorter time, what is the way to accomplish this at least cost?

Questions PERT & CPM

Can Answer

Page 51: IP 312 INTERNATIONAL STRATEGY OF GLOBAL COMPANIES

A Comparison of AON and AOA Network Conventions

Activity on Activity Activity onNode (AON) Meaning Arrow (AOA)

A comes before B, which comes before C

(a) A B CBA C

A and B must both be completed before C can start

(b)

A

CC

B

A

B

B and C cannot begin until A is completed

(c)

B

A

CA

B

C

Page 52: IP 312 INTERNATIONAL STRATEGY OF GLOBAL COMPANIES

A Comparison of AON and AOA Network Conventions

Activity on Activity Activity onNode (AON) Meaning Arrow (AOA)

C and D cannot begin until both A and B are completed

(d)

A

B

C

D B

A C

D

C cannot begin until both A and B are completedD cannot begin until B is completedA dummy activity is introduced in AOA

(e)

CA

B D

Dummy activity

A

B

C

D

Page 53: IP 312 INTERNATIONAL STRATEGY OF GLOBAL COMPANIES

A Comparison of AON and AOA Network Conventions

Activity on Activity Activity onNode (AON) Meaning Arrow (AOA)

B and C cannot begin until A is completedD cannot begin until both B and C are completedA dummy activity is again introduced in AOA

(f)

A

C

DB A B

C

D

Dummy activity

Page 54: IP 312 INTERNATIONAL STRATEGY OF GLOBAL COMPANIES

AON Example

ACTIVITY DESCRIPTION

IMMEDIATE

PREDECESSORS

A Build internal components —

B Modify roof and floor —

C Construct collection stack A

D Pour concrete and install frame A, B

E Build high-temperature burner C

F Install pollution control system C

G Install air pollution device D, E

H Inspect and test F, G

Milwaukee Paper Manufacturing’s Activities and Predecessors

Page 55: IP 312 INTERNATIONAL STRATEGY OF GLOBAL COMPANIES

AON Network for Milwaukee Paper

G

E

F

H

CA

Start

DB

Arrows Show Precedence Relationships

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Determining the Project Schedule

Activity Format

A

Activity Name or Symbol

Earliest Start

ESEarliest FinishEF

Latest Start

LS Latest Finish

LF

Activity Duration

2

Page 57: IP 312 INTERNATIONAL STRATEGY OF GLOBAL COMPANIES

Critical Path for

Milwaukee Paper

E

4

F

3

G

5

H

2

4 8 13 15

4

8 13

7

13 15

10 13

8 13

4 8

D

4

3 7

C

2

2 4

B

3

0 3

Start

0

0

0

A

2

20

42

84

20

41

00

Page 58: IP 312 INTERNATIONAL STRATEGY OF GLOBAL COMPANIES

Computing Slack Time

ACTIVIT

Y

EARLIEST

START

ES

EARLIES

T FINISH

EF

LATEST

START

LS

LATEST

FINISH

LF

SLACK

LS – ES

ON

CRITICAL

PATH

A 0 2 0 2 0 Yes

B 0 3 1 4 1 No

C 2 4 2 4 0 Yes

D 3 7 4 8 1 No

E 4 8 4 8 0 Yes

F 4 7 10 13 6 No

G 8 13 8 13 0 Yes

H 13 15 13 15 0 Yes

Milwaukee Paper’s Schedule and Slack Times

Page 59: IP 312 INTERNATIONAL STRATEGY OF GLOBAL COMPANIES

Using Microsoft Project

Page 60: IP 312 INTERNATIONAL STRATEGY OF GLOBAL COMPANIES

Homework No. 2

PERT/CPM of a Rock Fest Concert

1) Using PERT/CPM Project, enter the activities, durations,

and predecessors, and create the Network Diagram.

2) Identify the Critical path in your diagram.

Activity Description Predecessors Days Cost

AFinalize sites & facility

contracts28 $10,000

B Select Concert Promoter A 14 $7,500

C Hire Production Manager B 21 $5,000

Etc. …..

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Design of Goods

and Services

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Product Strategy Options

► Differentiation

► Shouldice Hospital

► Low cost

► Taco Bell

► Rapid response

► Toyota

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Product Life Cycle

Negative cash flow

Introduction Growth Maturity Decline

Sa

les, co

st,

an

d c

ash

flo

w

Cost of development and production

Cash flow

Net revenue (profit)

Sales revenue

Loss

Page 64: IP 312 INTERNATIONAL STRATEGY OF GLOBAL COMPANIES

Life Cycle and Strategy

Introductory Phase

► Fine tuning may warrant unusual expenses for

1. Research

2. Product development

3. Process modification and enhancement

4. Supplier development

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Product Life Cycle

Growth Phase

► Product design begins to stabilize

► Effective forecasting of capacity becomes necessary

► Adding or enhancing capacity may be necessary

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Product Life Cycle

Maturity Phase

► Competitors now established

► High volume, innovative production may be needed

► Improved cost control, reduction in options, paring down of product line

Page 67: IP 312 INTERNATIONAL STRATEGY OF GLOBAL COMPANIES

Product Life Cycle

Decline Phase

► Unless product makes a special contribution to the organization, must plan to terminate offering

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Product Life Cycle Costs

Costs incurred

Costs committed

Ease of change

Concept Detailed Manufacturing Distribution,

design design service,

prototype and disposal

Perc

ent of

tota

l cost

100 –

80 –

60 –

40 –

20 –

0 –

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Generating New Products

1. Understanding the customer

2. Economic change

3. Sociological and demographic change

4. Technological change

5. Political and legal change

6. Market practice, professional standards, suppliers, distributors

Page 70: IP 312 INTERNATIONAL STRATEGY OF GLOBAL COMPANIES

Quality Function Deployment

1. Identify customer wants

2. Identify how the good/service will satisfy customer wants

3. Relate customer wants to product hows

4. Identify relationships between the firm’s hows

5. Develop customer importance ratings

6. Evaluate competing products

7. Compare performance to desirable technical attributes

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QFD House of Quality

Relationshipmatrix

How to satisfycustomer wants

Interrelationships

Com

pe

titive

a

sse

ssm

ent

Technicalevaluation

Target values

What the customer

wants

Customer importance

ratings

Weighted rating

Page 72: IP 312 INTERNATIONAL STRATEGY OF GLOBAL COMPANIES

House of Quality Example

Your team has been charged with designing a new camera for Great Cameras, Inc.

The first action is to construct a House of Quality

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House

of Quality

Example

Low

ele

ctr

icity requir

em

ents

Alu

min

um

com

ponents

Auto

focus

Auto

exposure

Hig

h n

um

ber

of pix

els

Erg

onom

ic d

esig

n

Com

pany A

Com

pany B

Lightweight 3

Easy to use 4

Reliable 5

Easy to hold steady 2

High resolution 1

Our importance ratings

G P

G P

F G

G P

P P

Target values(Technical attributes)

Technical evaluation

Company A 0.7 60% yes 1 ok G

Company B 0.6 50% yes 2 ok F

Us 0.5 75% yes 2 ok G

0.5

A

75

%

2’ t

o ∞

2 c

ircu

its

Fa

ilu

re 1

pe

r 1

0,0

00

Pa

ne

l ra

nkin

g

22 9 27 27 32 25

Page 74: IP 312 INTERNATIONAL STRATEGY OF GLOBAL COMPANIES

Homework No. 3

Design of Goods and Services

You wish to compete in the super premium ice cream market.

The task is to determine the wants of the super premium

market and the attributes/hows to be met by their firm. Use the

house of quality concept.

Market research has revealed that customers feel four factors

are significant in making a buying decision. A “rich” taste is

most important followed by smooth texture, distinct

flavor, and a sweet taste.

From a production standpoint, important factors are the sugar

content, the amount of butterfat, low air content, and natural

flavors.

Page 75: IP 312 INTERNATIONAL STRATEGY OF GLOBAL COMPANIES
Page 76: IP 312 INTERNATIONAL STRATEGY OF GLOBAL COMPANIES

Manufacturability andValue Engineering

► Benefits:

1. Reduced complexity of the product

2. Reduction of environmental impact

3. Additional standardization of components

4. Improvement of functional aspects of the product

5. Improved job design and job safety

6. Improved maintainability (serviceability) of the product

7. Robust design

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Cost Reduction of a Bracket via Value Engineering

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► Engineering drawing

► Shows dimensions, tolerances, and materials

► Shows codes for Group Technology

► Bill of Material

► Lists components, quantities and where used

► Shows product structure

Product Documents

Page 79: IP 312 INTERNATIONAL STRATEGY OF GLOBAL COMPANIES

Engineering Drawings

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Bills of Material

Hard Rock Cafe’s Hickory BBQ Bacon Cheeseburger

DESCRIPTION QTY

Bun 1

Hamburger patty 8 oz.

Cheddar cheese 2 slices

Bacon 2 strips

BBQ onions 1/2 cup

Hickory BBQ sauce 1 oz.

Burger set

Lettuce 1 leaf

Tomato 1 slice

Red onion 4 rings

Pickle 1 slice

French fries 5 oz.

Seasoned salt 1 tsp.

11-inch plate 1

HRC flag 1

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Assembly Drawing

► Shows exploded view of product

► Details relative locations to show how to assemble the product

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Assembly Chart

1

2

3

4

5

6

7

8

9

10

11

R 209 Angle

R 207 Angle

Bolts w/nuts (2)

R 209 Angle

R 207 Angle

Bolt w/nut

R 404 Roller

Lock washer

Part number tag

Box w/packing material

Bolts w/nuts (2)

SA1

SA2

A1

A2

A3

A4

A5

Leftbracket

assembly

Rightbracket

assembly

Poka-yoke inspection

Identifies the point of production where components flow into subassemblies and ultimately into the final product

Page 83: IP 312 INTERNATIONAL STRATEGY OF GLOBAL COMPANIES

Homework No. 4

Prepare a bill-of-material for a ham and cheese

sandwich.

Prepare an assembly chart for a ham and cheese

sandwich.

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Location Strategies

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The Strategic Importance of

Location

The objective of location strategy is to maximize the benefit of location

to the firm

Options include

1. Expanding existing facilities

2. Maintain existing and add sites

3. Closing existing and relocating

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Location Decisions

Country Decision Key Success Factors

1. Political risks, government rules, attitudes, incentives

2. Cultural and economic issues

3. Location of markets

4. Labor talent, attitudes, productivity, costs

5. Availability of supplies, communications, energy

6. Exchange rates and currency risks

Page 87: IP 312 INTERNATIONAL STRATEGY OF GLOBAL COMPANIES

Location DecisionsRegion/

Community Decision

Key Success Factors

1. Corporate desires

2. Attractiveness of region

3. Labor availability and costs

4. Costs and availability of utilities

5. Environmental regulations

6. Government incentives and fiscal policies

7. Proximity to raw materials and customers

8. Land/construction costs

MN

WI

MI

IL INOH

Page 88: IP 312 INTERNATIONAL STRATEGY OF GLOBAL COMPANIES

Location Decisions

Site Decision Key Success Factors

1. Site size and cost

2. Air, rail, highway, and waterway systems

3. Zoning restrictions

4. Proximity of services/ supplies needed

5. Environmental impact issues

Page 89: IP 312 INTERNATIONAL STRATEGY OF GLOBAL COMPANIES
Page 90: IP 312 INTERNATIONAL STRATEGY OF GLOBAL COMPANIES

Factors That Affect

Location Decisions

► Labor productivity

► Wage rates are not the only cost

► Lower productivity may increase total cost

Labor cost per day

Productivity (units per day)= Cost per unit

South Carolina

= $1.17 per unit$70

60 units

Mexico

= $1.25 per unit$25

20 units

Page 91: IP 312 INTERNATIONAL STRATEGY OF GLOBAL COMPANIES

Factors That Affect

Location Decisions

► Exchange rates and currency risks

► Can have a significant impact on costs

► Rates change over time

► Costs

► Tangible - easily measured costs such as utilities, labor, materials, taxes

► Intangible - less easy to quantify and include education, public transportation, community, quality-of-life

Page 92: IP 312 INTERNATIONAL STRATEGY OF GLOBAL COMPANIES

Factors That Affect

Location Decisions

► Political risk, values, and culture

► National, state, local governments attitudes toward private and intellectual property, zoning, pollution, employment stability may be in flux

► Worker attitudes towards turnover, unions, absenteeism

► Globally cultures have different attitudes towards punctuality, legal, and ethical issues

Page 93: IP 312 INTERNATIONAL STRATEGY OF GLOBAL COMPANIES

Ranking CorruptionRank Country 2012 CPI Score (out of 100)

1 Demark, Finland, New Zealand 90

4 Sweden 88

5 Singapore 87

6 Switzerland 86

7 Australia, Norway 85

9 Canada, Netherlands 84

13 Germany 79

14 Hong Kong 77

17 Japan, UK 74

19 USA 73

37 Taiwan 61

39 Israel 60

45 South Korea 56

80 China 39

123 Vietnam 31

133 Russia 28

Least Corrupt

Most Corrupt

Page 94: IP 312 INTERNATIONAL STRATEGY OF GLOBAL COMPANIES

Factors That Affect

Location Decisions

► Proximity to markets

► Very important to services

► JIT systems or high transportation costs may make it important to manufacturers

► Proximity to suppliers

► Perishable goods, high transportation costs, bulky products

Page 95: IP 312 INTERNATIONAL STRATEGY OF GLOBAL COMPANIES

Factors That Affect

Location Decisions

► Proximity to competitors (clustering)

► Often driven by resources such as natural, information, capital, talent

► Found in both manufacturing and service industries

Page 96: IP 312 INTERNATIONAL STRATEGY OF GLOBAL COMPANIES

Clustering of Companies

INDUSTRY LOCATIONS

REASON FOR

CLUSTERING

Wine making Napa Valley (US)

Bordeaux region

(France)

Natural resources of land

and climate

Software firms Silicon Valley,

Boston, Bangalore

(India)

Talent resources of bright

graduates in

scientific/technical areas,

venture capitalists nearby

Clean energy Colorado Critical mass of talent and

information, with 1,000

companies

Page 97: IP 312 INTERNATIONAL STRATEGY OF GLOBAL COMPANIES

Clustering of Companies

INDUSTRY LOCATIONS

REASON FOR

CLUSTERING

Theme parks

(Disney World,

Universal Studios,

and Sea World)

Orlando, Florida A hot spot for

entertainment, warm

weather, tourists, and

inexpensive labor

Electronics firms Northern Mexico NAFTA, duty free export to

U.S.

Computer hardware

manufacturers

Singapore, Taiwan High technological

penetration rate and per

capita GDP,

skilled/educated workforce

with large pool of engineers

Page 98: IP 312 INTERNATIONAL STRATEGY OF GLOBAL COMPANIES

Clustering of Companies

INDUSTRY LOCATIONS

REASON FOR

CLUSTERING

Fast food chains

(Wendy’s,

McDonald’s, Burger

King, and Pizza

Hut)

Sites within 1 mile of

each other

Stimulate food sales, high

traffic flows

General aviation

aircraft (Cessna,

Learjet, Boeing,

Raytheon)

Wichita, Kansas Mass of aviation skills

Athletic footwear,

outdoor wear

Portland, Oregon 300 companies, many

owned by Nike, deep talent

pool and outdoor culture

Page 99: IP 312 INTERNATIONAL STRATEGY OF GLOBAL COMPANIES

Factor-Rating Method► Popular because a wide variety of factors

can be included in the analysis

► Six steps in the method

1. Develop a list of relevant factors called key success factors

2. Assign a weight to each factor

3. Develop a scale for each factor

4. Score each location for each factor

5. Multiply score by weights for each factor for each location

6. Make a recommendation based on the highest point score

Page 100: IP 312 INTERNATIONAL STRATEGY OF GLOBAL COMPANIES

Factor-Rating ExampleSCORES

(OUT OF 100) WEIGHTED SCORES

KSF WEIGHT FRANCE DENMARK FRANCE DENMARK

Labor availability

and attitude.25 70 60 (.25)(70) = 17.5 (.25)(60) = 15.0

People-to-car ratio .05 50 60 (.05)(50) = 2.5 (.05)(60) = 3.0

Per capita income .10 85 80 (.10)(85) = 8.5 (.10)(80) = 8.0

Tax structure .39 75 70 (.39)(75) = 29.3 (.39)(70) = 27.3

Education and

health.21 60 70 (.21)(60) = 12.6 (.21)(70) = 14.7

Totals 1.00 70.4 68.0

Page 101: IP 312 INTERNATIONAL STRATEGY OF GLOBAL COMPANIES

Locational

Cost-Volume Analysis

► An economic comparison of location alternatives

► Three steps in the method

1. Determine fixed and variable costs for each location

2. Plot the cost for each location

3. Select location with lowest total cost for expected production volume

Page 102: IP 312 INTERNATIONAL STRATEGY OF GLOBAL COMPANIES

Locational Cost-Volume Analysis Example

Three locations:

Athens $30,000 $75 $180,000

Brussels $60,000 $45 $150,000

Lisbon $110,000 $25 $160,000

Fixed Variable TotalCity Cost Cost Cost

Total Cost = Fixed Cost + (Variable Cost x Volume)

Selling price = $120

Expected volume = 2,000 units

Page 103: IP 312 INTERNATIONAL STRATEGY OF GLOBAL COMPANIES

Locational Cost-Volume Analysis Example

–$180,000 –

–$160,000 –$150,000 –

–$130,000 –

–$110,000 –

––

$80,000 ––

$60,000 –––

$30,000 ––

$10,000 ––

Annual cost

| | | | | | |

0 500 1,000 1,500 2,000 2,500 3,000

Volume

Athens lowest cost

Brusselslowest cost

Lisbon lowest cost

Page 104: IP 312 INTERNATIONAL STRATEGY OF GLOBAL COMPANIES

Center-of-Gravity Method

► Finds location of distribution center that minimizes distribution costs

► Considers

► Location of markets

► Volume of goods shipped to those markets

► Shipping cost (or distance)

Page 105: IP 312 INTERNATIONAL STRATEGY OF GLOBAL COMPANIES

Center-of-Gravity Method

► Place existing locations on a coordinate grid

► Grid origin and scale is arbitrary

► Maintain relative distances

► Calculate x and y coordinates for ‘center of gravity’

► Assumes cost is directly proportional to distance and volume shipped

Page 106: IP 312 INTERNATIONAL STRATEGY OF GLOBAL COMPANIES

Center-of-Gravity Method

STORE LOCATION

NUMBER OF CONTAINERS

SHIPPED PER MONTH

Chicago 2,000

Pittsburgh 1,000

New York 1,000

Atlanta 2,000

Page 107: IP 312 INTERNATIONAL STRATEGY OF GLOBAL COMPANIES

Center-of-Gravity Method

North-South

East-West

120 –

90 –

60 –

30 –

–| | | | | |

30 60 90 120 150Arbitrary origin

Chicago (30, 120)New York (130, 130)

Pittsburgh (90, 110)

Atlanta (60, 40)

Page 108: IP 312 INTERNATIONAL STRATEGY OF GLOBAL COMPANIES

Center-of-Gravity Method

x-coordinate =(30)(2000) + (90)(1000) + (130)(1000) + (60)(2000)

2000 + 1000 + 1000 + 2000

= 66.7

y-coordinate =(120)(2000) + (110)(1000) + (130)(1000) + (40)(2000)

2000 + 1000 + 1000 + 2000

= 93.3

Page 109: IP 312 INTERNATIONAL STRATEGY OF GLOBAL COMPANIES

Center-of-Gravity Method

North-South

East-West

120 –

90 –

60 –

30 –

–| | | | | |

30 60 90 120 150Arbitrary origin

Chicago (30, 120)New York (130, 130)

Pittsburgh (90, 110)

Atlanta (60, 40)

Center of gravity (66.7, 93.3)+

Figure 8.3

Page 110: IP 312 INTERNATIONAL STRATEGY OF GLOBAL COMPANIES

Transportation Model

► Finds amount to be shipped from several points of supply to several points of demand

► Solution will minimize total production and shipping costs

► A special class of linear programming problems

Page 111: IP 312 INTERNATIONAL STRATEGY OF GLOBAL COMPANIES

Worldwide Distribution of

Volkswagens and Parts

Page 112: IP 312 INTERNATIONAL STRATEGY OF GLOBAL COMPANIES

Central location in Europe

Strong presence of foreign investors

EU membership

Availability and quality of local suppliers

Existing platform for R&D

Compact and high-quality infrastructure

Skilled workforce

High share of secondary and tertiary education

Favorable labor costs and price stability

Transparent system of investment incentives

Mentality, culture and attitudes close to western countries

Enviable life style

Main Reasons to Invest in the Czech Republic

Page 113: IP 312 INTERNATIONAL STRATEGY OF GLOBAL COMPANIES
Page 114: IP 312 INTERNATIONAL STRATEGY OF GLOBAL COMPANIES
Page 115: IP 312 INTERNATIONAL STRATEGY OF GLOBAL COMPANIES

Homework No. 5

Based on the above reports (download the actual

versions from internet) prepare an analysis why the

Czech Republic is an attractive location for the

automotive industry.

You can illustrate your findings on any of 3 major

car producers – Skoda/VW, TPCA, or Hyundai.

Number of pages: 3-5