Involving people in partnership working Steve Inett Strategic Area Manager (Dover, Shepway and...
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![Page 1: Involving people in partnership working Steve Inett Strategic Area Manager (Dover, Shepway and Thanet)](https://reader035.fdocuments.us/reader035/viewer/2022062713/56649cf45503460f949c25ad/html5/thumbnails/1.jpg)
Involving people in partnership working
Steve InettStrategic Area Manager
(Dover, Shepway and Thanet)
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Aim
• Barriers for all
• Value
• People = clients/service users/customers/ rough sleepers etc
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Barriers
• Social
• Personal
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Social Barriers The Media
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Politics
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Trust
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Inequality & Poverty
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Status
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Status
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Globalisation
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Personal / Personality issues
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• Status Quo bias
• We’re unhappy, but everyone else seems fine
• Herd mentality
• Put things in boxes
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We love the Status Quo
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We follow the herd
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We put things in boxes
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Qualities vs Circumstances
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Performance
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We’re unhappy but everyone else
seems fine
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Crisis
NO ONE’S PRIORITY
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Changing attitudes
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Positives
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Actions
• Actively invite comments and be open to them
• Include people in current forums and meetings – justify the outcomes achieved
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Consultation Events
• Difficult to encourage people along
• Dominated by vocal few
• Not representative
• Herd culture
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Involvement
• Keep it local
• Provide forums for different groups to come together and gain an understanding
• Meet re. specific issues
• Allows better management of the group than events
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How?
Link:• Supporting People provider client forums• Neighbourhood groups• Mental Health user groups• Housing Associations• Existing voluntary groups• Porchlight forums are not just about feedback on
the organisation, but on any issue
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What people bring
• New insights• Enthusiasm• Common sense• Porchlight forums have already looked at
issues such as Letting Agency fees, financial inclusion (event planned for February), housing services, hardship funds, Jobcentre service
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Potential issues that could be worked on
in partnership
• Housing information and response
• Health priorities
• Implementing benefit changes
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Thank you