INVESTOR PRESENTATION JANUARY 2009. A Global outsourcing business Provides Bundled BPO services...
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Transcript of INVESTOR PRESENTATION JANUARY 2009. A Global outsourcing business Provides Bundled BPO services...
A Global outsourcing business Provides Bundled BPO services Target Clients – Middle market US Banks Initial Focus – HR and Call centre services Experienced management team
GSS - Overview
GSS - System Design
Data Base Server
Application Server
Data Base Server
Application Server
Application Server
Data Base Server
Broker/Middleware
FirewallFirewallFirewall
Workstation
Workstation
Workstation
Workstation
Workstation
Workstation
Workstation
Workstation
Workstation
Client A
Client B
Global Flex
IT development
Call Center
HRM
Cloud Cloud
Products and Services
Outsourcing servicesOutsourcing services
HR HR IT IT F&A F&A Call centre Call centre
Consulting servicesConsulting services
Initial Focus
Long term plan
Market Focus
GSS will primarily focus on US middle-market banks employing between 250-2500 personnel of which there are 518 customers.
GSS will be a US-based portal to global outsourcing specialists, a strategic partner that will manage and deliver scalable outsourcing services with better integration and service at less cost than managing multiple sourcing relationships in-house.
GSS will leverage global labor arbitrage to provide the best price to its customers, and through its flexible vendor network will be able to provide the best of any type of service at the best globally available price point.
Revenue Model
Majority of the Revenue is generated from HR outsourcing. The company expects 70% of the Revenue from HR and 30%
from Call centre outsourcing.
0.00
6.00
12.00
18.00
24.00
in U
SD
mill
ion
2009 2010 2011 2012 2013
Call Center HR
Key Financial Indicators…..
Comparison of Profits
(2,000.00)
(1,000.00)
0.00
1,000.00
2,000.00
3,000.00
4,000.00
5,000.00
6,000.00
2009 2010 2011 2012 2013
Year
in U
SD
('0
00)
Gross Profit
EBITDA
Net Income
Comparison - Revenue and Net Income
(5,000.00) 0.00 5,000.00 10,000.00 15,000.00 20,000.00 25,000.00
2009
2010
2011
2012
2013Y
ear
in USD ('000)
Net Income
Total Revenue
Revenue, Profits and profit margins are increasing over the years.
KFI (contd..)
Cash Flow from Operations
(1,400.00)
(700.00)
0.00
700.00
1,400.00
2,100.00
2009 2010 2011 2012 2013
Year
in U
SD
('0
00)
Total Revenue - Comparitive Analysis
0.00
5,000.00
10,000.00
15,000.00
20,000.00
25,000.00
2009 2010 2011 2012 2013
Year
in U
SD
('0
00)
Revenues are Cash flow from operations show an increasing trend.
Competitive Advantage
Price
Performance
Ease of Use
Speed
Versatility
Scalability
Marketing
Globally diverse sourcing system – ability of GSS to source suppliers.
Through vendor network, GSS will be able to source niche, best-of-breed providers and deliver their services through a bundled delivery system.
One stop shop service provider of varied services.
Engagement of best-in-breed outsourcing providers, consultants, & implementation teams to achieve high speed-to-market for its clients.
Provide clients with increased versatility of sourcing and pricing options.
The vendor network provides the company with a greater degree of scalability.
Accessible to the market through web research optimization
GSS - Winning Formula….
Key Benefits of
GSS
Key Benefits of
GSS
Bundled BPO
Services
Bundled BPO
Services
Marketing Capabilities
Marketing Capabilities
Service Quality
Service Quality
Competitive Price
Competitive Price
Vendor Relationshi
p
Vendor Relationshi
p
Delivery System
Delivery System
Management Team
David Boudreaux
Key Personnel Other Personnel
Sunil Kurapati
Craig DiCecco
Allan Martin
Russ Hunt
Gordon Babbit
Organization Chart
David Boudreaux
President
TBD
Vice-PresidentFinance
Sunil Kurapati
Vice-PresidentInformation Technology
Craig DiCecco
Vice-PresidentSales
Marketing
Outsourced to The Delve
Group
TBD
Vice-President OperationsVendor &
Client
Outlook
• Establish vendor relationship• Select Suppliers
• Increase global diversification of vendor network • Engage 4 service centers in India
• Multiple outsourcing contracts• Additional service offering• Be a strategic, service-oriented partner to clients
• Additional service offering• Service levels - foster a high level of customer retention, recurring revenue
• Innovation, Increased efficiency/productivity • High level of employee morale• Management development
2009
2010
2011
2012
2013