Investor Presentation 4Q13

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    4th Quarter 2013 Earnings Conference Call

    February 27, 2014

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    Safe Harbor Statement

    Safe Harbor Statement

    Windstream claims the protection of the safe-harbor for forward-looking statementscontained in the Private Securities Litigation Reform Act of 1995. Forward-lookingstatements are subject to uncertainties that could cause actual future events and results to

    differ materially from those expressed in the forward-looking statements. Forward-lookingstatements include, but are not limited to, Windstreams 2014 guidance for revenue,adjusted OBIDA, adjusted capital expenditures, adjusted free cash flow, dividend payoutratio, and cash tax payments for 2014 and 2015. These statements, along with otherforward-looking statements, including statements regarding Windstreams business outlook,

    current capital allocation strategy, capital expenditure levels in future periods, its currentdividend practice, and the companys ability to generate, and amount of, cash flows infuture periods, are based on estimates, projections, beliefs, and assumptions thatWindstream believes are reasonable but are not guarantees of future events and results. Forrisk factors that could cause actual results and events to differ materially from thoseexpressed, refer to Windstreams filings with the Securities and Exchange Commission.

    Regulation G Disclaimer

    This presentation includes certain non-GAAP financial measures. Reconciliations of these-

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    available on our website at www.windstream.com/investors.

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    Adjusted EPS Excludes Non-Operational Items

    4Q13 2013

    Reported EPS $.20 $.40

    Non-operational items(1):

    M&I, Restructuring expense andOther(2)

    $.02 $.13

    Non-cash ension income $.13 $.13

    Adjusted EPS $.09 $.40

    Excluding non-operational items, Adj. EPS was $.09 in 4Q and $.40 for 2013

    (1) Presented on an after-tax basis(2) Includes early debt extinguishment fee ($65M for 2013) and an adjustment related to expense associated with the formation of

    Windstream Holdings, Inc. ($4M in 4Q13 and $9M in 2013) 3

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    Windstream Participants

    Jeff Gardner

    Tony ThomasChief Financial Officer

    Brent WhittingtonChief Operating Officer

    SVP & Treasurer

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    2013 Highlights

    Growing strategic revenue Strategic revenue now 73% of

    total revenue and grew 2%

    Maintaining margins Stable adjusted OIBDA

    margins of 39%

    Investing capital for

    Invested ~ 2/3 of capex ongrowth initiatives

    Improved maturity profile,lowered cash interest by $45Mand reduced debt by $210M

    Generated $891M in 2013 FCF

    Returnin ca ital to

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    to shareholdersshareholders

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    2014 Strategic Priorities

    Improve business sales1

    Become ONE Windstream across allenterprise systems

    Invest in strategic capital initiatives3

    6Goal: Drive revenue growth with stable, sustainable free cash flow

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    Windstream Year-over-Year Revenue Change

    As strategic growth revenues become a greater percentage of our business andICC reform impact becomes smaller, we expect improved financial trends

    As strategic growth revenues become a greater percentage of our business andICC reform impact becomes smaller, we expect improved financial trends

    Expect significant improvement in switchedaccess / USF revenues beginning in 2014

    $6,140

    $5,988($63) ($54)

    FY 2012 Revenue Strategic GrowthRevenue (1)

    Switched Access /USF Revenue

    Consumer Voice &Other

    All Other (2) FY 2013 Revenue

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    arges mpac rom re orm s e n us; go ng orwar eintercarrier rate step-downs are much smaller

    (1) Strategic growth areas include total business and consumer broadband revenue(2) All Other includes wholesale voice, data and miscellaneous, Other revenues and product sales excluding business and consumer broadband sales.

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    Business Strategy Delivering Solid Revenue and ARPU

    Business Channel HighlightsBusiness Channel Highlights

    Business Service Revenues

    $917 $914 $913 $916 $920

    ($ in millions)

    Business service ARPU of $642, up 8% y/y

    Key Drivers

    $398 $400 $405 $407 $412

    ,

    Differentiated, personalized service

    27 data centers

    $354 $347 $342 $341 $341

    Cloud, managed hosting, colocation

    Carrier revenue up 1% due to fiber-to-the-tower installations

    4Q12 1Q13 2Q13 3Q13 4Q13

    Voice/Misc. Carrier Data & Integrated Services

    8(1) Average business service revenue excluding carrier revenue per customer per month

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    Consumer Strategy Balances Profitability & Unit Growth

    Consumer Channel HighlightsConsumer Channel Highlights

    $334 328

    Strong demand for faster speeds andvertical services

    Consumer Service Revenues($ in millions)

    Key Drivers

    $191 $184 $180 $177 $173

    318 65% of 4Q13 sales purchased faster

    speeds

    ~34% of 4Q13 sales purchased a

    $27 $27 $27 $27 $26

    $116 $117 $120 $119 $119

    vert ca serv ce secur ty, v rusprotection, back-up, tech-help)

    Consumer BB ARPU increased 6% y/y

    4Q12 1Q13 2Q13 3Q13 4Q13Video / Misc Broadband Voice & LD

    u ure roa an grow r vers: Increasing addressable market by

    ~75k homes

    9(1) Average consumer high speed Internet revenue per Internet customer per month

    - nves men s expanavailability and improve BB speeds

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    Consistent Margins Even With Shifting Revenue Mix

    40%

    Consistent Adjusted OIBDA Margins

    38.6%Windstreams culture of

    disciplined expense

    management has led to20%25%30%

    35%

    consistent OIBDA

    margins of 38 40%

    0%

    5%

    10%

    15%

    2010 20132011 2012

    917 $924 $915

    Adjusted OIBDATotal Cash Expenses

    ost structureimprovements ledto sequential

    improvement in

    $617 $575 $576

    4Q12 3Q13 4Q13

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    us e

    4Q12 3Q13 4Q13

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    Capital Efficient Investing for Long-Term Success

    Fiber network now spans 118,000 route miles

    Results of 2013 Capital Investments of $812M

    Built 3 new data centers; Windstream now has 27 data centers

    Enhanced broadband network speeds and capabilities

    Deployed fiber to over 2,000 towers during 2013; have completed 4,500 towers to datean ave current y un er construct on

    Capex declining as

    $161$187 $197 $190 $168 $170

    $150$134

    $62$80 $80 $66

    $50$38

    $36 Non-Recurring(FttT / Stimulus)

    non-recurringprojects decrease

    1Q12 2Q12 3Q12 4Q12 1Q13 2Q13 3Q13 4Q13

    Recurring Capex(in millions)

    (1) Adjusted capex excludes the impact of integration capital expenditures which were $5M in 4Q13 and $29M in FY 2013 11

    Long-term expectation for recurring capex to be within a range of

    11-13% of revenue, inclusive of growth initiatives

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    Strong FCF Supports Capital Needs and Dividends

    $576

    Q413 Free Cash Flow of $213MQ413 Free Cash Flow of $213M

    $213 $64

    $170

    $192 $1

    $149

    Q413Adj.

    OIBDAAdj. Capex(1)

    CashInterest

    Cash TaxesFree Cash

    FlowCash

    Dividends

    Free CashFlow AfterDividends

    FY 2013 Free Cash Flow of $891M; Payout Ratio of 67%FY 2013 Free Cash Flow of $891M; Payout Ratio of 67%

    $2,318

    $891 $298

    812

    $609 $6

    $594

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    FY 2013Adj.

    OIBDA

    Adj. Capex(1) CashInterest

    Cash Taxes Free CashFlow

    CashDividends

    Free CashFlow After

    Dividends

    (1) Adjusted capex excludes the impact of integration capital expenditures which were $5M in 4Q13 and $29M in FY 2013

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    Continuing to Improve the Balance Sheet

    DebtMaturityProfile(asof12/31/13)Debt maturity profile is well-positioned with $660M in revolver availability

    $700

    $2,032

    $1,378

    $1.25B revolver with

    $660M in availability

    $590 $387 $278 $590

    $1,332$1,100

    $850 $950

    $502

    $1,300

    $100

    $660Avail

    2013 2014 2015 2016 2017 2018 2019 2020 2021 2022 2023 Thereafter

    TermLoan UndrawnRevolver SrNotes

    Reduced outstanding debt by 210M; ended the quarter with a revolver balance of 590M

    Extended near-term maturities and improved liquidity position

    Generated cash interest savin s of 45M oin forward

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    2014 Guidance

    2014 Guidance

    Expect revenue within the range of(2.5%) to 1% versus 2013 revenue

    Capital Expenditures $800M - $850M

    Adjusted Free Cash FlowPayout ratio

    $775M - $885M68% - 78%

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    $ in millions Expect 2014 cash taxes of less than $30 million Adjusted Free Cash Flow defined as Adjusted OIBDA minus adjusted capex, cash interest and cash taxes

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    Appendix

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