Novus

Investing in the future of IT professionals

www.capita-itps.co.uk/novus

Novus is a groundbreaking concept, developed by Capita

to bring UK talent to the forefront of the IT industry. We only

take the best STEM and IT graduates, investing time, money

and our industry expertise to train them. Using real-world

projects they become the next generation of future-proof IT

professionals. Novus can then be used by our clients as a low

cost, low risk way to expand or backfill teams.

Our Novus IT professionals make a two-year commitment

to Capita. This provides our clients with guaranteed contract

extensions for assignments between four weeks and

two years after the training programme is completed.

v Guaranteed skills: Novus IT professionals acquire

industry-recognised accreditation

v Complete UK geographic flexibility

v Two year tie-in to Capita, guaranteeing client ROI

v After two years there is the option to retain your Novus

as a permanent employee

v Ongoing support and career development provided by our

senior delivery staff

v Novus can be optimised as a standalone solution, or in

conjunction with Capita’s wider service offering

v Supporting the next generation of diverse UK talent

v Futureproofing your team in line with emerging technologies

v Capita’s investment in graduate talent helps our clients meet

CSR targets ethically

v FTSE 100

v Partnerships with leading IT and computing institutes

v Accredited by leading global vendors

v Supporting UK graduates

What is Novus?Our credentials

Key benefits of our model

Driven by our clients’ individual requirements, we fast-track

careers by offering our Novus IT professionals ongoing support

in the following areas:

v Career development

v Objective-setting

v Performance management

v Capita’s continued management support for two years

Our IT professionals become part of our Novus community

where we provide:

v Ongoing career development

v Both on-site and out-of-hours project support

v Access to community events throughout the year

Experience based trainingNovus offers clients a wide range of solutions across current and

next generation platforms, methodologies and skillsets. Please refer

to the skills insert for a full list of core roles and specialisms.

Ongoing support

Our training bridges the gapbetween academia and business

PartnershipsWe engage with universities throughout the UK, running mini

assessment days and workshops. This allows us to select and

progress the most promising talent to interview stage.

Our graduate selection processv From more than 400 applicants per training stream, we

progress them through a rigorous interview process, advancing

a maximum of 40 on to our intensive assessment day.

v Our assessment day tests graduates on a comprehensive

range of technical, interpersonal and business skills.

The programmev Three to five month experience based, in-house training

programme (depending on stream). We have found that this

is the minimum time period required to coach successful

graduates in the real-world business and technical skills

required to work in a commercial environment.

v There are only six to eight graduates per training stream.

This ensures the tutor can dedicate the time that each

individual requires.

v Training modules can be enhanced and customised for specific

client requirements.

v Supplementary modules can be added if clients request them.

Novus community

Risks Benefits

v Unknown project length, or short-term project proving difficult to plan?

v Communication problems? Need UK-based resources on-site?

v Headcount issues or unreliable contract staff?

v Trouble finding quality candidates displaying the appropriate skillset?

v Problems retaining skills and knowledge in-house?

v Management headache or overworked HR department?

v Lack of time to recruit from the open market?

v Volatile market prices?

v Looking to nurture UK talent?

v Novus offers the same flexibility as the contract market with guaranteed

resource continuity.

v We offer a viable UK-based alternative to offshore / on-shore solutions and

Novus can be used as the building blocks for an in-house, retained team.

v Novus IT professionals are permanently employed making a commitment to Capita

for two years, allowing continuity of resource, tangible ROI and the support and

service levels expected from a FTSE 100 company.

v Capita is able to offer bespoke training to Novus IT professionals, reflecting

individual client requirements.

v Novus IT professionals are tied into us for two years, allowing guaranteed contract

extensions and the opportunity to retain them in a permanent capacity.

v All Novus IT professionals are supported by senior Capita delivery staff to help manage

holiday, HR issues, further learning and development through our online learning

portal, which can be aligned with client-specific requirements so you don’t have to.

v We carry a bench of readily deployable Novus allowing us to react quickly to your

project demands.

v Novus costs can be fixed for up to 12 months, allowing for greater

accuracy when budgeting.

v The Novus programme takes the best of UK talent to create the next

generation of IT professionals.

Case studies

Ocado Azzurri CommunicationsOcado had previously used its own in-house developers for

software testing, and wished to free up developers from testing

commitments in order to increase the productivity of the

systems development function.

Capita was engaged to provide functional and acceptance test

resources and expertise to ensure that projects delivered on

time and to an acceptable level of accuracy and efficiency.

By engaging a mixture of experienced test resources and Novus

IT professionals, Ocado planned to improve the structure, control,

coverage and effectiveness of testing for both software and

warehouse operation. Capita was selected because of the depth

and focus of its testing experience and its consultancy leadership

in acceptance testing principles.

Capita has successfully supported Ocado across both the pilot

project and the new facility commissioning projects and helped

Ocado achieve more comprehensive testing within original

delivery timescales. Capita has also helped in the management

of workload balancing and the inevitable tensions that exist in

such multi-supplier projects.

Azzurri immediately wanted to replace a key member of its Scrum

team and looked to Novus to provide a cost-effective alternative

solution to contractors. We supplied quality profiles, quickly enabling

Azzurri to keep the existing project on track and within budget.

After visiting our Novus training centre and discussing the

syllabus with our trainers, the project leader felt confident that

we could supply resources fit for purpose. We supplied a Novus

test analyst to fulfil the main QA role as scrum team leader,

working with the development team as their social media

connector across Facebook and Twitter.

With minimal supervision from the client, the Novus IT professional

got up to speed quickly. Working closely with our account manager,

the team leader quickly resolved any issues, allowing the Novus

IT professional to become productive in Microsoft Test Manager

and TFS within a couple of weeks.

Novus enabled the client to deliver the first release on time.

“Capita has demonstrated real value in independent testing and

has contributed hugely to the productivity of our developers.

In addition, Capita was a key element in our ability to deliver a

large warehouse solution on-time and with a high level of quality

through their ability to work alongside and integrate with our

complex supplier relationships.”

Alex Harvey, Head of Project Management, Ocado

“Using Novus gave us a third more time for our money vs

traditional contract solutions, enabling us to deliver our

project on time. The interaction and relationships the

Novus test analyst has built within the team are

outstanding. He is not an individual but part of our team.”

John Barratt, Software Quality Assurance Manager,

Azzurri Communications

My Novus journey About CapitaCapita is proud to support UK graduates, IT is notoriously difficult

to break into, but Capita launches and progresses the careers of

outstanding candidates.

Joining our training scheme gave Vikesh the chance to bridge

the gap between university and corporate life. “Capita fully

supported my transition to becoming an IT professional by

providing expert skills training within a team-based,

experience-led working environment.”

The training“Capita’s training programme was vital to the progress of my

career as a software test analyst,” says Vikesh. “The training

covered the whole of the software testing lifecycle, including

requirements engineering and test scripting through to next

generation platforms, methodologies and skillsets. And all this

was supported by professional accreditations.”

Our programme puts both Capita IT Professional Services and

our IT professionals ahead of the game in terms of next

generation technology and techniques. This enables our

clients to bridge the skills gap while supporting UK graduates

and ethically achieving CSR targets.

Reality on-siteThanks to our broad client base, we are able to place our IT

professionals across a wide range of environments. Vikesh landed

his first role at Standard & Poor’s: a fast-paced, results-driven

setting. Vikesh was immediately responsible for executing tests,

defect logging and test planning.

Beyond Novus After a year and a half at Standard & Poor’s, Capita then

facilitated further progression of Vikesh’s career via a

placement at a leading media company. “I’m excited about

the future and progressing my IT career.”

Vikesh, Novus test analyst

Capita’s delivery directors ensure all our Novus IT professionals

integrate successfully into client teams. Vikesh’s role expanded to

include test planning. “Throughout my time on-site, my Capita

line manager kept in regular contact, eliminating potential issues

and keeping up with progress.”

“Vikesh slotted into the team and company perfectly from day

one. His positive attitude and enthusiasm to learn is fantastic.

As a PM I was keen to be able to hand tasks to Vikesh and have

him work independently with minimal supervision. I am happy

to say that he completed the objectives and, through diligence

and hard work, managed to bring the project in early.”

Alan, Project Manager, EMEA Application Development,

Standard & Poor’s

We have expertise in ERP technologies including SAP and

Oracle and mobile ERP.

We operate on shore, near shore and offshore and are

happy to discuss innovative ways to engage with our

clients on a bespoke commercial and contractual basis.

Capita is the UK’s leading provider of business process

management and integrated professional support

service solutions to the private and public sectors,

involving the delivery of change, transformation,

outsourcing and large ICT solutions.

Our IT professional services business delivers expertise in

effective business change, facilitated by technology. This

means building on our experience and working closely with

our clients to deliver positive business outcomes.

We provide end-to-end services in:

v Business change and technical consultancy

v Governance and assurance

v Data management and business intelligence

v Project and programme management

v Testing

v Application lifecycle management

v Web applications

v Security

For further information about Capita IT Professional Services visit:

www.capita.co.uk/itprofessionalservices

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Further information aboutthe Capita Group can be found at:www.capita.co.uk

@CapitaITPS

Capita IT Professional Services

CapitaITPS

For further information about the Novus programme please contact:

Email: novus.itps@capita.co.ukTel: +44 (0) 8456 077466www.capita-itps.co.uk/novus