INVESTIGATIVE INTERVIEWING A TWO DAY COURSEINTRODUCTION 08.45 - 09.45 INVESTIGATIONS – AN OUTLINE...
Transcript of INVESTIGATIVE INTERVIEWING A TWO DAY COURSEINTRODUCTION 08.45 - 09.45 INVESTIGATIONS – AN OUTLINE...
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INVESTIGATIVE INTERVIEWINGA TWO DAY COURSE
Achieving excellence through security
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There’s only one interview technique that matters... Do your homework so you can listen to the answers and react to them and ask follow-ups. Do your homework, prepare. Jim Lehrer, Journalist
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WHO SHOULD ATTEND?• PrivateSectorChiefSecurityOfficers(CSO)andRegionalSecurityManagers
• Government/PublicSectorSeniorSecurityManagers
• AnyseniorPublicSectorSecurityManagerconsideringacareermoveintotheprivatesector(includingbutnotlimitedtolawenforcement,militaryandintelligence)
• AuditManagers,RiskManagers,HRManagers,SupplyChainManagers,ComplianceManagers,InsuranceManagers,andLegalCounsel
• BoardDirectorsandSeniorManagerswithlinemanagementresponsibilityforSecurityManagers
COURSE DIRECTORS• DAVIDBURRILL hasbeenaprofessional
internationalIntelligenceandSecurityoperator/managerformostofhisprofessionallife.Onretiringfromthemilitaryin1992,havingheldtheappointmentofDeputyDirectorIntelligenceCorps,andChiefofStaffIntelligenceandSecurityCentreoftheUKArmedForces,hejoinedBATIndustries,amajorglobalinsuranceandtobaccoconglomerate,andsubsequentlyonde-merger,BritishAmericanTobacco(theworld’ssecondlargestquotedtobaccogroup-withpresencein180+countries),asHeadofSecurity.David,whoisaFreemanoftheCityofLondon,hashadcloseandregularcontactwiththeprivatesecuritysectorforoversome26years.
• JOHNHEDLEYservedfor26yearsintheBritishDiplomaticService,includingpostingstoBritishEmbassiesinSweden,SouthAfrica,SpainandMexico.Hehasaparticularexpertiseinpoliticalanalysisandcounter–terrorism.HeisafluentFrenchandSpanishspeaker.Intheprivatesector,JohnworkedincargosecuritywithTRI–MEXInternational,specialisinginsatellitetrackingofhigh–value,high–riskcargoacrossEurope.HealsobuilttheEUROWATCHnetworkofsecuritycompanies,providingreal–timecross–borderresponsetocarandtrucktheft.In2003hewasrecruitedbyNestlé,tobetheirfirstHeadofGroupSecurity.Subsequently,JohnwasappointedGlobalHeadofSecurityoftheInternationalAirTransportAssociation(IATA).Johndesignedanddevelopedthecorporatesecuritystrategyandbuiltanddirectedateamofsome40+securityprofessionalsworkingacrosstheglobeonissuessuchascounterfeit,extortion,theft,fraud,kidnap,crisismanagement,emergencyevacuations,expatriatetravelprogrammes,staffsecurityawareness,pandemicpreparation,mannedguardingefficiency,workplaceviolence,etc.
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08.30 - 08.45 INTRODUCTION
08.45 - 09.45 INVESTIGATIONS – AN OUTLINE
09.45 - 10.30 INVESTIGATIVE INTERVIEWING OVERVIEW
• PersonalityMining:BodyLanguage
• Preparation,Preparation,Preparation
• ThespianAspects
10.45 - 12.15 CONDUCTING THE INTERVIEW
• TheToolsoftheTrade:QuestioningTechniques
• TheHumanDeviant:UnderstandingPeople
• InformationCapture:TheArt
ofListening–Principles,FactorsandLearningEffectiveListening
13.30 - 16.30 INTERVIEW PLANNING - DIFFERING SCENARIOS - SYNDICATE WORK
16.30 - 16.45 INTRODUCTION TO DAY 2 (PRACTICAL INTERVIEWING)
16.45 - 17.00 BRIEFING ON INTERVIEW EXERCISE ONE
17.00 - OWN TIME PREPARATION OF INTERVIEW EXERCISE ONE
SUMMARY OF SYLLABUS - DAY ONE
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08.30 - 10.30 INTERVIEW EXERCISE ONE – A THEFT INVESTIGATION
• Briefingonscenarioandroleplaying
• Preparationfeedback
• Conductofexercise
• AnalyticalDebrief
10.45 -12.30 INTERVIEW EXERCISE TWO – A DIFFICULT INDIVIDUAL
• Briefingonscenarioandroleplaying
• Preparation
• ConductofExercise
• AnalyticalDebrief
13.30 – 14.00 INTERVIEWING THROUGH AN INTERPRETER
14.00 - 15.00 EXERCISE THREE - A FOREIGN ENCOUNTER
• BriefingonscenarioandroleplayingPreparation
• ConductofExercise
• AnalyticalDebrief
15.15 - 17.00 EXERCISE FOUR – FRAUD AT SENIOR LEVEL
• Briefingonscenarioandroleplaying
• Preparation
• ConductofExercise
• AnalyticalDebrief
17.00 - 17.45 OPEN FORUM AND COURSE CLOSURE
SUMMARY OF SYLLABUS - DAY TWO
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PICACORPORATION
4848WestGandyBlvd.
Tampa,FL33611
UnitedStates
AnneDavis
+1-813-831-1999
BURRILLGREEN
CollingwoodUlleyRoad,
KenningtonAshford,KentTN24
9HUUnitedKingdom
BeckBurrill
+44(0)1233850460