Invested in tomorrowIG Wealth Management 2019 Corporate Responsibility Report

Kathryn Berens with husband, John BerensIG Wealth Management client since 1998

2 | IG Wealth Management 2019 Corporate Responsibility Report

Invested in tomorrowA message from our CEO As a leading wealth management company, we help our clients achieve their financial goals by thinking about the future – where the opportunities and challenges lie – and by doing all we can to help shape a brighter tomorrow for all.

A better tomorrow for our clients Our mission is to improve the financial well-being of Canadians and help them achieve their goals at every stage of their lives. We know our clients are increasingly focused on environmental and social matters and want to do business with companies that share their values. In 2019, we required our investment sub-advisors to align with IG Wealth Management’s long standing commitment and be signatories to the Principles for Responsible Investment. This is one example of how we are using our influence to shape a better world for future generations.

A better tomorrow for our people Our success depends on our employees and IG Wealth Management Consultants. We’re focused on empowering them to build their careers with confidence, through vibrant development opportunities in a supportive and collaborative work environment. We’re also investing in mental health to ensure everyone has the tools to grow and remain successful over the long-term.

We embrace diversity and inclusion to improve our business and move society toward a more equitable future. Our highly

collaborative approach engages our people thorough our Partners in Action teams, and we partner with experts like Pride at Work, Catalyst, the Winnipeg Indigenous Accord, and the new BlackNorth Initiative to advance our strategy.

A better tomorrow for our communities Through our IG Empower Your Tomorrow program, we’re on a journey to increase the financial confidence of four key groups who are underserved when it comes to financial literacy: Indigenous peoples, newcomers, seniors and youth. Our people also play a direct role in building a better world. In 2019, our employees and Consultants raised record amounts for United Way/Centraide and the IG Wealth Management Walk for Alzheimers.

In 2019 we also announced our support for the Task Force on Climate-related Financial Disclosures, joining other global companies who are taking action on climate change. In conclusion, I’d like to extend a heartfelt thanks to all our employees, Consultants, clients and business partners for helping IG Wealth Management build a better future for everyone.

Jeffrey R. CarneyPresident and CEOIG Wealth Management

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Our corporate responsibility strategyWe know we have a role to play in creating shared value for our clients, employees, Consultants, shareholders, business partners and communities.

We are proud to be part of the IGM Financial group of companies, where our corporate responsibility strategy is built on four key themes to addresses the environmental, social and governance (ESG) issues that matter most to the company and our stakeholders, and on which we stand to make the greatest positive impact.

“The corporate responsibility world is advancing rapidly and we work with business leaders, IGM’s Corporate Responsibility Committee and our Board to ensure there is accountability and engagement on emerging trends and issues as they arise,” says Andrea Carlson, Vice-President Finance and Corporate Responsibility. “One area of focus is climate change, given the shifting perspective from this being an environmental-only issue to also a financial issue.”

Your feedbackIf you have comments, suggestions or questions, please contact us responsibility@igmfinancial.com

For more information, please see IGM Financial’s 2019 Corporate Responsibility report.

Helping Clients Reach Their Financial Goals

EmpoweringOur People

StrengtheningOur Communities

Building andSustaining Trust

WHY IT MATTERS Our commitment to putting clients first in all we do equips us to meet their unique and evolving needs – both for today and for tomorrow.

We achieve more together when we attract the right talent and create an inclusive culture that empowers everyone to grow and achieve their potential.

We take an active role in caring for our communities and the planet to help create a more resilient and prosperous world.

People choose to do business with us because we’ve earned their trust. It starts with acting with integrity, upholding high governance standards and prudently managing risks.

ESG TOPICS • Client experience• Responsible

investment*

• Talent & culture• Diversity & inclusion

• Financial confidence• Community support• Environmental

footprint*

• Ethics & compliance• Governance• Risk management*• Privacy & information

security

*Climate change is embedded into a variety of topics

Andrea Carlson, Vice-President Finance and Corporate Responsibility

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Helping clients reach their financial goals In a competitive marketplace, we must anticipate market shifts, listen closely to what clients tell us about their needs and expectations, and act on what we learn.

Client experienceWe believe providing Canadians with the knowledge and resources they need to understand their personal finances helps them to build a better financial future for themselves and their families.

With a network of Consultants across the country who specialize in comprehensive financial planning, IG Wealth Management is uniquely positioned to increase the financial well-being of Canadians. Our Consultants get to know their clients’ financial and personal situations, to ensure suitability of their investments and keep them on track to meet their financial goals. Personalized financial advice is what we do best.

Underpinning our approach to client experience is a strong ethical, foundation, which shows up in many ways, including how we sell our products and communicate with clients.

Responsible investmentWe have a long-standing practice of being responsible investors to better manage risk and generate long-term sustainable returns for our clients. Our investment sub-advisors are among the world’s largest and best-in-class global investment management firms and include companies such as Mackenzie Investments, Blackrock, T. Rowe Price and PIMCO. We believe this approach delivers strong diversification benefits to clients in that each firm has a unique investment philosophy, style and approach.

Zahirali & Roshan HemaniRetireesIG Wealth Management clients since 2006

100%Salesforce, an industry-leading technology platform, allows Consultants to seamlessly manage client relationships and improve efficiency through digitized workflows and data-driven reporting.

of IG Consultants hold the Certified Financial Planners (CFP) or Financial Planner (F.Pl.) designation or are enrolled in the programs.

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Creating positive performance through Sustainable and Responsible Investments (SRI)Canadians are increasingly focused on environmental, social and governance (ESG) issues such as climate change, privacy protection and diversity & inclusion, and the investment industry is rapidly evolving to meet their changing needs.This space can be quite confusing for investors, given the various approaches, lack of formal definitions and myriad industry terms in use.

Q: What does SRI mean at IG Wealth Management?A: At IG, we take a broader view with an investment

approach that includes SRI as one of our core principles. We define SRI as an investment approach that combines environmental, social and governance (ESG) factors with traditional financial analysis. This approach reduces investment risk while enhancing long-term outcomes for both our clients and the world around us.Ultimately, we believe our investment planning approach provides flexibility and does not limit investment opportunities to specific strategies, companies or suites of products. Instead, it delivers investments that incorporate sustainable and responsible investing at their core.

Being approach-driven rather than product-specific helps us create holistic financial plans and deliver client

portfolios that are sustainably and responsibly invested, and well diversified.

Q: How is IG Wealth Management integrating SRI considerations into its approach?

A: Our commitment to SRI investing includes being a proud member of the Responsible Investment Association of Canada, a signatory to the United Nations-supported Principles for Responsible Investment (PRI) and a supporter of the Task Force on Climate-Related Financial Disclosures. We use these relationships to help shape our approach and to continue to learn and evolve our practices. We also only partner with high-quality global asset managers who are also signatories to the PRI and share our commitment to sustainable and responsible investing through ESG integration, active ownership and collaboration.

Q: What are “ESG integration” and “active ownership” and why are they important?

A: “ESG Integration” means we expect our sub-advisors to consider material ESG factors in all their investment processes. We also want them to be “active owners” by voting proxies and engaging management and boards to improve ESG practices and disclosures.

IG Wealth Management is a member of the Responsible Investment Association who believe that the integration of environmental, social and governance factors into the selection and management of investments can provide superior risk adjusted returns and positive societal impact.

IG Wealth Management required all of its sub-advisors to align in its commitment and be PRI signatories.

We interviewed Jon Kilfoyle, Senior Vice-President, IG Investments, IG Wealth Management

Sustainable, Responsible Investing: A Case Study

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98% participation by IG Wealth Management employees in 2019 Gallup engagement survey

44% female representation at VP+ levels

53,788 courses completed by IG Wealth Management Consultant by the one-year anniversary of IG University

Empowering our people Our employees and Consultants are at the heart of our business – everything we do depends on them. We achieve more as a company, and contribute more to society, when we attract the right talent and create a culture that empowers them to grow, flourish and achieve their potential.

Talent and cultureFostering a high-performing and diverse culture is a strategic focus. Our people programs are designed with this objective in mind – from building a strong and diverse talent pipeline, to creating a fulfilling work experience, to helping people achieve their health, well-being and financial security goals. Here are a few highlights:

• Our integrated career framework focuses on fostering a career path that is right for each individual including: clear insight into opportunities for growth and development, mobility across IGM companies, creation of a personal development plan, and regular leader feedback and coaching.

• LEADing at IGM, our hallmark program for high-potential employee leaders, features experience-based development through work on real projects.

• IG University, our learning institute for Consultants anchors programming to the core pillars of financial planning, practice management, professional responsibility, products, and leadership development and is recognized as a leading program in the industry.

• Wellness and mental health are a focus area. We have partnered with the Not Myself Today® campaign to provide support, tools and resources.

Diversity and inclusionOur diversity and inclusion (D&I) strategy is aimed at fostering an inclusive, equitable and consistent experience for employees, Consultants and clients. It focuses on raising awareness; improving inclusive leadership behaviours; and increasing external partnerships and community engagement. D&I is a key priority, with strong support across our business, from our people who participate on PIA teams and D&I advisory groups to executives who sit on our Diversity Council. See an example of our work on page 7.

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Orange Shirt Day and our commitment to reconciliationIn a truly amazing demonstration of unity, IG people from coast to coast chose to stand in solidarity with residential school survivors and their families on September 30, 2019. Photos were sent in from all over the country from individuals who were eager to share the ways they chose to participate during Orange Shirt Day.

Our time lapse video is available to see how our employee photo shoot came together at One Canada Centre.

As a means to generate awareness, Orange Shirt Day was an unqualified success. It was a small but important step on the long road to reconciliation with Canada’s Indigenous Peoples.

IG, together with its Consultants and employees, is committed to meaningful actions to advance the reconciliation process. Our commitment to the Winnipeg Indigenous Accord helps us to be clear of our goals and plans and gives us an opportunity to collaborate with others.

This was one of the many Partners in Action (PIA) events that were organized throughout 2019. These employee-led groups are critical for fostering a culture of inclusion and bring together individuals with shared interests, values or affinities to act as change makers and champions. You can find more detail about our D&I work and commitments in the IGM Financial Corporate Responsibility report.

Diversity and Inclusion: A Case Study

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Strengthening our communities We take an active role in caring for our communities and the planet, and build a foundation for a healthier, more prosperous and more equitable society for all.

Community support and financial well-being At IG Wealth Management, our Consultants and employees support their communities through our employee-led Community Projects Fund, Matching Gift program and Volunteer Support Program, and through the allocation of budgets and decision-making directly to our Consultants’ region offices across the country.

We encourage our people to volunteer in their communities and recognize exceptional contributions through various community service award programs. Volunteer efforts are facilitated through planned events, two paid volunteer days and ongoing support for Canada’s National Volunteer Week every April.

Our corporate community giving program is primarily an extension of our vision to inspire the financial confidence of Canadians. This includes our national sponsorship of the IG Walk for Alzheimer’s, which is an opportunity for Consultants, employees and clients to come together to raise funds and awareness to help families living with Alzheimer’s disease and other forms of dementia.

As a financial services company, one of the best ways we can strengthen communities is by offering our resources and expertise to help Canadians feel confident about their finances, so they can achieve their goals and own their financial future. Learn more about IG Empower Your Tomorrow on page 9.

Environmental footprint We rally around efforts to reduce our environmental footprint because they improve our operational efficiency and are a means by which everyone at IG Wealth Management can play an active part in tackling climate change and caring for our planet. See more about our commitment to tackling climate change in IGM Financial’s CDP Reporting and the passion of our employees in the Green Committee case study on page 10.

As a designated Caring Company, IG Wealth Management contribute at least 1% of their average annual pre-tax profit to charitable/non-profit organizations

Won the Action and Innovation Award in Manitoba’s Race to Reduce for lighting automation

9 | IG Wealth Management 2019 Corporate Responsibility Report

IG Empower Your TomorrowIG Empower Your Tomorrow focuses on assisting four key groups who are underserved when it comes to financial literacy: Indigenous peoples, newcomers, seniors and youth. We bring this platform to life through our Consultants, national partnerships, community seminars, events and educational materials.

$6.25Mraised through the IG Wealth Management Walk for Alzheimer’s, a 22% increase over 2018

37,000+ walkers across Canada

43,000+ high school students reached through re-launched of Money & Youth financial literacy textbook and website

50 CFEE/IG Wealth Management financial literacy workshops delivered to nearly 1,000 seniors and newcomers

$828K+ donated to the United Way/Centraide, highest number to date

1,150+ total donors making this a new corporate record, a 21% increase from 2018

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Three cheers for our Green Committee“For all the progress we’ve made in reducing our environmental footprint, there’s no question that our Green Committees have provided the inspiration, education and motivation to keep us moving forward,” says Trevor Skidmore, Chair of the IG Green Committee. “Committee members’ commitment and creativity is showcased in events and initiatives in conjunction with our Communications and Facilities teams throughout the year. In 2019, there were waste sorting games, active transportation events, downtown clean-up days, and fun competitions for prizes”.

The IG Green Committee started in 2015 and in the last two years has shared knowledge across the IGM companies through the IGM Green Council, working closely to help establish the Mackenzie Green Committee in 2018. The committees have recently worked together on implementing paper reporting to inform employees and their leaders on progress, and are moving to centralized waste bins to reduce waste going to landfill.

“Working together across the companies gives us an opportunity to learn from each other and share ideas and materials. It’s also a great way for us to feel connected across the country, working with our peers on such important work,”

Trevor Skidmore, Chair of the IG Green Committee

The IG Green Committee is composed of 10 to 15 employee volunteers who are committed to raising awareness and engagement around the importance of adopting environmentally responsible practices, at work, at home and in the community. The committee focuses on four areas and aligns initiatives with our corporate environmental goals:

Paper reduction – reduce personal paper use by 50% from 2017 to year-end 2020

Waste management – eliminate plastic water bottles and implement centralized waste bins

Travel – achieve carbon neutral commercial air travel through fewer flights and the purchase of carbon offsets

Energy conservation – support IGM’s greenhouse gas reduction goals

IG Green Committee: A Case Study

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100% of IG Wealth Management employees acknowledge our Code of Conduct annually.

Building and sustaining trust People choose to do business with us because we’ve earned their trust. Exemplary business conduct and robust governance are the foundation of everything we do and we continually work to strengthen that foundation.

The IGM Financial Board has approved a Corporate Responsibility Statement, which formalizes our longstanding commitment to corporate responsibility. The Board is provided with regular updates on corporate responsibility strategy.

We have structures and policies in place to integrate ESG into our business across the IGM Financial group of companies, with an executive-lead Corporate Responsibility Committee and a management team in place to ensure we are always striving to do better.

Our commitment to integrity also shapes and sustains our business practices. By setting a clear tone at the top and establishing the right frameworks and policies, we promote ethical and responsible conduct. Our company is exposed to a variety of risks – some are traditional financial risks while others, like climate change and cyber security, are newer and growing. In 2019, we deepened our commitment to integrating climate change risk and opportunities into our business by announcing our support for the Financial Stability Board’s Task Force on Climate-related Financial Disclosures.

IG Wealth Management signed statements of support for the Task Force on Climate-related Financial Disclosures (TCFD), which includes a set of recommendations for financial market participants to understand and disclose climate-related risks and opportunities.

Power / Great-West Lifeco / IGM

Financial Working

Group

Corporate Responsibility Management

Team

All IGM Business Leaders

D&I Council

Green Council

BOARD OF DIRECTORS

IGM CORPORATE RESPONSIBILITY COMMITTEE CEO OF ENTITY

Responsible Investing

Committees

Related publications

IGM CODE OF CONDUCT

RESPECT IN THE WORKPLACE POLICY

ENVIRONMENTAL POLICY

SUPPLIER CODE OF CONDUCT

PRIVACY POLICY

ANTI-CORRUPTION & ANTI-BRIBERY POLICY

WHISTLEBLOWER POLICY

IG WEALTH MANAGEMENT RESPONSIBLE INVESTMENT POLICY

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Awards and recognitionOur parent company, IGM Financial, has been recognized by research firms, media rankings and rating agencies for our leading ESG practices.

For the second year in a row, IGM earned a position on the CDP A-List for corporate Leadership in tackling climate change through disclosure. In 2019, IGM was the only Canadian firm who received this rating and one of approximately 180 worldwide, out of more than 8,400 participants.

IGM has been independently assessed according to the FTSE4Good criteria and has satisfied the requirements to become a constituent of the FTSE4Good Index Series. IGM is one of only 30 Canadian companies included in an index of approximately 1,000 global constituents.

IGM was also included in Corporate Knight’s Best 50 Corporate Citizens in Canada for 2020. The ranking was based on our commitment to sustainability within 15 key performance indicators covering resource, employee and financial management.

IGM was ranked one of the Global 100 Most Sustainable Corporations in the World by Corporate Knights after a rigorous assessment of 7,395 global companies. We were one of only two global investment services companies to be named to the list.

Since 2015, IGM has earned a spot on the Jantzi Social Index, a socially screened, market capitalization-weighted common stock index modeled on the S&P/TSX 60 and consisting of 50 Canadian companies that pass a set of broadly based environmental, social and governance rating criteria.

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Making a positive impact The United Nations’ 17 Sustainable Development Goals, are an urgent call to action to end poverty, protect the planet and ensure that all people enjoy peace and prosperity. We believe everyone has a role to play in promoting and advancing these goals. While we contribute directly or indirectly to each of the 17 goals, we focus on five where we believe we can make the greatest contribution.

Inspiring financial confidence through expert financial planning advice backed by superior products and services, as well as community partnerships to promote financial literacy such as with the Canadian Foundation for Economic Education.

Empowering women by implementing targeted strategies for recruiting women and enabling their upward mobility, and by supporting external initiatives such as the United Nation’s Women’s Empowerment Principles.

Managing climate change risks and opportunities through our risk management and responsible investing processes, engaging with investee companies on their climate change issues, reducing our environmental footprint, and demonstrating transparency in climate-related disclosures.

Holding high standards of ethical and responsible conduct for ourselves, and playing a role in Canada’s financial services sector through our leadership in a number of regulatory, governance and standards associations, which work in the interests of the investing public.

Supporting Canadian and global sustainability initiatives such as the Principles for Responsible Investment (PRI), the Women’s Empowerment Principles, and Imagine Canada’s Caring Companies program.

OUR CONTRIBUTIONS

GOALS