Invest NI Lean Conference 2016 | Case Study: TRB Lightweight Structures | Lean leadership to grow...
-
Upload
invest-northern-ireland -
Category
Business
-
view
336 -
download
0
Transcript of Invest NI Lean Conference 2016 | Case Study: TRB Lightweight Structures | Lean leadership to grow...
TRB Lightweight Structures CONFIDENTIAL & PROPRIETARY
Lean leadership to Grow Shareholder valueLeading the lean journey
Richard Holland
TRB Lightweight Structures CONFIDENTIAL & PROPRIETARY
My background
Perkins Engines 91 – 99
Started in Personnel and Training
Moved to implement lean with consultant support
Moved to production management
Goodrich Aerospace 99 – 01
Created Internal lean consulting team
Plant moves in EU and US
Whirlpool 01 – 06
Refrigeration Plant management
TBM consulting 06 – 14
Led Consulting Europe
TRB Lightweight structures 14 – now
Managing Director
TRB Lightweight Structures CONFIDENTIAL & PROPRIETARY
Did you know...
77% of manufacturers have some sort of continuous
improvement program in place
75% of manufacturers are increasing or maintaining CI
project activity
Nearly 50% of executives say their CI initiatives are
“not or somewhat effective” at helping achieve
operational and market objectives
Sources: RSM McGladrey 2010 MWD Survey and proprietary research by TBM Consulting Group and Training Industry, 2010.
TRB Lightweight Structures CONFIDENTIAL & PROPRIETARY
Why are many companies hitting a plateau with lean?
▪ Lean is seen as a cost reduction activity in manufacturing
▪ Focus is on activity and tools
▪ Leadership are not seeing results
TIME
RA
TE
OF
CH
AN
GE
TRADITIONAL LEAN
MATURITY
Year
1
Year
2
Year
3
Year
4
TRB Lightweight Structures CONFIDENTIAL & PROPRIETARY
The Focus Has Shifted to “Intelligent Growth”
▪ Can’t cost-cut our way to prosperity
we want growth with “attention” to
cost
▪ Customer intimacy
▪ Culture change is critical – employees
must buy in
▪ Open to looking at business structure
in new ways
Source: Kennedy Consulting & Research Advisory, May
2011.
TRB Lightweight Structures CONFIDENTIAL & PROPRIETARY
“Unreasonable ambition”
Growth is a great challenge
Vision
TRB Lightweight Structures CONFIDENTIAL & PROPRIETARY
Three Stages of a Lasting Lean Transformation
9
TIME
RA
TE
OF
CH
AN
GE
Year
1
Year
2
Year
3
Year
5
Year
4
TOOL DRIVEN SYSTEM DRIVEN PRINCIPLE DRIVEN1 TOOL DRIVEN 1 SYSTEM DRIVEN2 PRINCIPLE DRIVEN3
TRB Lightweight Structures CONFIDENTIAL & PROPRIETARY
Three Stages of Lasting Lean Transformation
▪ Functional approach with focus on manufacturing only
▪ Studied & embraced lean concepts
▪ Tool application not yet wide-spread
▪ Results not clearly reflected in the financial statements
▪ Culture change not yet grounded
10
TIME
RA
TE
OF
CH
AN
GE
Year 1 Year 2 Year 3 Year 5Year 4
TOOL DRIVEN1
1. Tool Driven
TOOL DRIVEN 1SYSTEM
DRIVEN2
PRINCIPLE
DRIVEN3
TRB Lightweight Structures CONFIDENTIAL & PROPRIETARY
Three Stages of Lasting Lean Transformation
11
TIME
RA
TE
OF
CH
AN
GE
Year 1 Year 2 Year 3 Year 5Year 4
SYSTEM DRIVEN ▪ Systematic approach involving many other functions
▪ Widespread tool application, awareness & acceptance
▪ Visible improvements in cost reduction and cash generation
▪ Beginning to extend lean across value streams
▪ Culture change spreading
2. System Driven
TOOL DRIVEN 1SYSTEM
DRIVEN2
PRINCIPLE
DRIVEN3
TRB Lightweight Structures CONFIDENTIAL & PROPRIETARY
Three Stages of Lasting Lean
Transformation
12
TIME
RA
TE
OF
CH
AN
GE
Year 1 Year 2 Year 3 Year 5Year 4
PRINCIPLE DRIVEN ▪ Business-wide
philosophy for intense
focus on customers
▪ VOC focus for value
innovation & significant
competitive advantage
▪ End-to-end value chain
alignment for seem less
customer value delivery
▪ Comprehensive
business management
system for growth
▪ Embedded culture
3. Principle Driven
TOOL DRIVEN 1SYSTEM
DRIVEN2
PRINCIPLE
DRIVEN3
TRB Lightweight Structures CONFIDENTIAL & PROPRIETARY
TIME
RA
TE
OF
CH
AN
GE
Year
1
Year
2
Year
3
Year
5
Year
4
TOOL DRIVEN PRINCIPLE DRIVEN2 3
Results of Lasting Lean Transformation
13
Are your lean results directly aligned to top and bottom line growth?
Revenue
Growth
Cash
Net Income
TOOL DRIVEN 1 SYSTEM DRIVEN2 PRINCIPLE DRIVEN3
TRB Lightweight Structures CONFIDENTIAL & PROPRIETARY
“The culture of a company is the behavior of its leaders.
Leaders get the behavior they exhibit and tolerate. You
change the culture of a company by changing the
behavior of its leaders. You measure the change in
culture by measuring the change in personal behavior of
its leaders and the performance of the business.”
▪ Larry Bossidy (former CEO of Honeywell)
▪ Author of the book “Execution”
A Great Working Definition
TRB Lightweight Structures CONFIDENTIAL & PROPRIETARY
Are Leaders Born or made?
15
“10 out of eleven good to great CEO’s came from inside the
company, three of them by family inheritance. The
comparison companies turned to outsiders with 6 times
more frequency.”
Jim Collins “Good to Great”
TRB Lightweight Structures CONFIDENTIAL & PROPRIETARY
● “Brilliant process management is our strategy
● We get brilliant results from average people managing brilliant processes
● We observe that our competitors often get average (or worse) results from brilliant people managing broken processes”
● Which is why Toyota will be No 1 by 2010
presented at Production Systems Conference – Stuttgart in June 2004 – www.leanuk.org
Toyota’s Lean Strategy
TRB Lightweight Structures CONFIDENTIAL & PROPRIETARY
Leadership Blueprint for Culture Change
High Speed Culture
Improvement Methodology
▪ Kaizen
▪ Sigma/Project
methodology
▪ Improvement
Organisation
Employee empowerment
and teamwork
Strategy and values
Shared and compelling vision
Strategy Deployment
Business objectives
translated to action plans
Annual Target setting
Investing in people
skills
Creating Favorable
environment
Lean Management System
▪ Daily management
system
▪Visual Management
▪Root cause problem
solving
▪ Standard work
DAILY EXECUTIONVISION/LEADERSHIPIMPROVEMENT
METHODOLOGY
TRB Lightweight Structures CONFIDENTIAL & PROPRIETARY
TRB Case study
THE BUILDING BLOCKS OF LIGHTWEIGHT STRUCTURES ARE CONTINUALLY EVOLVING
Experts In Composites
TRB Lightweight Structures CONFIDENTIAL & PROPRIETARY
19
The TRB story
What I found when I arrived
56 people who I sat with for 1hr each during my first two weeks, they told me what was wrong!
● Letter from the workforce signed by all - unhappy with pay mechanism● Full time customer representative sitting in the foyer waiting for parts● Many people didn’t know who their boss was● Everyone busy but no idea how we are doing● No Bills of material – running the company on excel● No idea of product margins● Quotes sent to customers late and often to make a loss● Multiple Portacabin offices inhumane!● Financial numbers produced sometimes● People didn’t have accountabilities clear● No project planning● Leadership behaviour very poor
TRB Lightweight Structures CONFIDENTIAL & PROPRIETARY
Ticket Barriers
MANUFACTURE:Gate paddles manufactured using lightweight honeycomb core structure
TRB Lightweight Structures CONFIDENTIAL & PROPRIETARY
LIGHTWEIGHT DURABLE SOLUTIONS FOR INDUSTRIAL APPLICATION
LTC Taxi Ramp and Steps
TRB Lightweight Structures CONFIDENTIAL & PROPRIETARY
COMPLETE FEA ANALYSIS AS WELL AS PHYSICAL PROTOTYPE AND MOCK UP TESTING
In-house design capability and validation
TRB Lightweight Structures CONFIDENTIAL & PROPRIETARY
In-house Design capability
RAMP DEPLOYMENT Exit door on underground trains
23
TRB Lightweight Structures CONFIDENTIAL & PROPRIETARY
25
The Numbers?
My 2013 predecessor had recruited new young talent and ran policy of win work at low prices
TRB Lightweight Structures CONFIDENTIAL & PROPRIETARY
• Shop relay out
complete
• Shop floor
problem solving
teams
• 5S program
installed
• Competency
program with
training centre
World Class Manufacturing Journey
TRB Lightweight Structures CONFIDENTIAL & PROPRIETARY
New Machine Shop
First Machine arrived Nov and is commissioned
5 Axis CNC mill, 5 Axis lathes and laser cutter still to come
TRB Lightweight Structures CONFIDENTIAL & PROPRIETARY
Clean Room
● 4000 sq ft clean room● ISO 14644 classified● Aerospace grade and F1 ready● Sales Jan £10k, Feb £60k Mar £100k
TRB Lightweight Structures CONFIDENTIAL & PROPRIETARY
Autoclave System
1.5M Ø x 3.0M long, the vessel is designed and manufactured to meet the requirements of PD 5500 with a design pressure capability of 10 Bar @ 250°C.
TRB Lightweight Structures CONFIDENTIAL & PROPRIETARY
36
Looking after people
Training
● 2 shop floor on engineering apprenticeships
● 2 Buyers studying for CIP’s● 1 shop floor studying HNC for
Quality role● 1 Engineer Prince 2 trained● HR director studying Personnel
qualification
Competencies
● New 4 level Competency pay structure introduced. Trainer now hired to carry out training for new and existing staff
● New unemployed from Job centre are trained by local college for 2 weeks prior to our interviews for jobs
Team Leader structure introducedAll team leaders appointed internally
TRB Lightweight Structures CONFIDENTIAL & PROPRIETARY
37
Operations
Mngr
New
Old
Production
mngr
now lean
and
facilities
Finance
Director
New
Old
finance
director
now HR
director
Quality
Mngr
New
Old
mngr
was
sacked
Engineering
Director
New
Old Director
now
Technical
sales
support
HR
Mngr
New
Old
mngr
sacked
Sales
Director
New
Old director
selling
composites
Getting the team in place
All those sacked were new hires from the previous attempt to bring in talent!!2 people on performance management,
HR, Quality, Salesman
TRB Lightweight Structures CONFIDENTIAL & PROPRIETARY
38
Early Kaizen activity
● NPI process with gateway structure○ 1st large project launched on time, under cost in January
● RFQ to quote process○ Quotes now on time and turnaround in 10 days av○ 116 RFQ’s declined in 2015
● Product margin review○ Led to significant price increases (10-50%) to many customers.○ Not one customer has left
● Shop floor kaizen on ramp product○ move the cell but otherwise no affect
● Stores Kaizen○ Relayed out stores and increased capacity 37%
Kaizen activity
TRB Lightweight Structures CONFIDENTIAL & PROPRIETARY
39
How we are doing now?
34% 40% 41% 36% 31%Overhead %
● 2015 Increased sales £1.6m and improved profit by £400k● 2016 Will increase sales £ £3.1m and improve profit by £700k