Inventory Management Executive Summary

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Transcript of Inventory Management Executive Summary

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Nokia Siemens NetworksInventory Management

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Executive Summary

1.1 Inventory Management

Operators face a fragmented business environment in whichorganizations, processes and information are divided into silos.There is no end-to-end, consistent view of networks and services,information is difficult to access, process automation is limitedand existing resources are not used efficiently. To improve the

situation, operators are consolidating their inventory in long,complex projects that have no guarantee of success.

The Nokia Siemens Networks Inventory solution offers an end-to-end view of fixed, mobile and converged networks. It allows youto maximize end-user quality of experience while achieving costsavings. Deployment and integration times are reducedconsiderably, due to a new, modern architecture suitable forcomplex multi-vendor networks, together with the combined telcoand software integration expertise of Nokia Siemens Networks.

1.2 What are your challenges?

The last few years have seen Communication Service Providers (CSPs)being acquired or merging, changing organizations significantly andfragmenting processes and systems.

CSPs need to operate multi-vendor and multi-technology access, transport,switching and IP networks, as well as find resources to support an everincreasing number of product and service offerings. A very dynamic andcomplex business environment with high costs emphasizes the need foraccurate data on how resources are used.

Information on networks and services is scattered and there is no consistent,end-to-end view of data, resulting in no real facts for business decisions.This leads to inefficiency and inaccurate accounting data.

“Depending on the line of business, inventory accuracy can be as low as40%, and many service providers report accuracies around the 80% mark.”Source: Stratecast Partners.

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1.3 What is the value for you?

With our inventory solution you can achieve both OPEX savings and CAPEXoptimization. OPEX savings, through optimizing the use of resources andimproved efficiency, for example:

• In network and service assurance, via fast impact and root cause analysis

• In rolling out networks effectively, by simplifying workflows and projectmanagement

• In service fulfillment: accurate inventory usually results in a 10-50%reduction in service provisioning time

• In service development, enabling operators to more closely match end-userneeds through better insight into consumer and business users.

CAPEX optimization due to:

• Better planning of equipment installations through an accurate end-to-endview of network assets

• More predictable network development needs.

“Service Providers could recover 25% or more of network capacity by identifyingundocumented elements, fragmented services and unbilled or under-billed

connections.” Source: Ovum.

Accurate end-to-end inventory management allows CSPs to differentiate in themarket by launching new converged services that match end-user needs andconsumption, while achieving cost savings.

1.4 What is the value for your customer?

Inventory management, as the core of customer-centric service management,enables a high quality experience through, for example:

• Improved customer care and network quality of service

• Enhanced service portfolio that better reflects end-users life styles

• Reduced service provisioning times.

A better quality of experience for end-users improves the rate of retention andacquisition of both consumer and business users.

1.5 What do we offer?

The Nokia Siemens Networks Inventory solution addresses current CSPchallenges by connecting service fulfillment, assurance, network planning, roll-

out, optimization and customer care processes.

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Central OSS/BSS information hub 

Our inventory solution offers CSPs a simple and efficient way to access alltypes of information about networks, services and subscribers from asingle, consistent data repository. This keeps them informed about, forexample, network capacities and investments as required by the SarbanesOxley Act. 

Flexibility is fundamental for inventory. As a critical part of a future-proof

network and service management concept, our inventory solution not onlymodels the network’s existing technologies but is also open to the integrationof any future technology.

The solution has the flexibility to meet customer requirements and processes.It provides uniform information management in multi-vendor and multi-technology communication networks, harmonizing existing inventory systems.

A modern object-oriented and scalable architecture allows fast introductionof new technologies, interfaces and functionality. This, together with ourcombined telco and software integration know-how, cuts deployment andintegration times considerably.

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The main benefits of our inventory solution are:

• Significantly reduced deployment times compared to systems based ontraditional architectures

• Highest flexibility for new technologies and new equipment due to futureproof technology

• Complete object orientation guarantees fast modeling of highly complexdata structures and easy integration of applications

• Experienced integration experts and telco specialists available worldwide

• Mature and feature rich solution: tools to manage the network in all

dimensions, from cable to services, subscribers and handsets, with end-to-end and multi-technology views

• High data quality through excellent data synchronization capability

1.6 Nokia Siemens Networks Solution delivery

Inventory management is most useful when it fully integrates with the existingoperator environment, including the network elements, other OSS systemsand even certain selected BSS systems. Proper integration ensures thatinventory can always provide accurate, up-to-date data on-demand and is ableto support and automate the operational processes.

We provide professional services world wide to support the inventory solution.These include consultation, systems integration and managed services.

The purpose of systems integration is to integrate standard inventory productsoftware to the customer’s environment and configure it to match theoperator’s need. This typically includes:

• Project management service

• Architecture and design service

• Development service, covering implementation and integration

• Testing service

Our consultation service adds value, such as building business cases,gathering RFx requirements, project planning and process optimization, all ofwhich you can use before, during and after the inventory systems integrationproject.