Introduction Tourism

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Tourism concepts

Dr. Nimit ChowdharyProfessor

Indian Institute of Tourism and Travel

Management

Introduction totourism


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Tourism

Concepts

Indian

Institute of

Tourism and

Travel

Management

February 22, 2014 (C) Prof. Nimit Chowdhary @IITTM 2

The tourism society

Tourism is deemed to include any

activity concerned with temporary shortterm movement of people to

destinations outside the places where

they normally live and work, and their

activities during the stay at these

destinations.


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Institute of

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Visitor demand

International

visitors

Who are residents of countries other

than that being visited and travel for

tourism purposes. Inbound tourism

International

visitors

Who are residents of a country

visiting other countries and travel for

tourism purposes. Outbound tourism

Residents Visiting destinations within their owncountrys boundaries who travel for

tourism purposes. Domestic tourism


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Institute of

Tourism and

Travel

Management


Visitor- the Consumer

Visitor

ExcursionistsTourist


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Concepts

Indian

Institute of

Tourism and

Travel

Management


Tourist

Business

Congress

Convention Family

Friends

Health

Holiday

Leisure Meeting

Mission

A visitor staying more than 24 hours in acountry and making an overnight stay

for any of the following reasons:

Recreation

Religion

Sport Study

Vacation


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Tourism

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Institute of

Tourism and

Travel

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Excursionists

Are classed as temporary visitors staying

less than 24 hours, including cruise

travelers but excluding travelers in transit.


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Concepts

Indian

Institute of

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Travel

Management


Tourism!

Experimental

Ephemeral

Experiential Edutainment


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Indian

Institute of

Tourism and

Travel

Management


Tourism- a process

A combination of tangible and intangible

tourism products

Scope of these products

Attraction

Access

Amenities

Organized as a seamless supply chain


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Travel

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Tourism- a supply chain

Providers need to be effective with

tourism products along tourism supply

chain

Efficient with products

Creativity in combining products and delivery

Technology leverage

Supply Chain Suppliers

Tourism Products


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Tourism- a supply chain

Tourism Suppliers

is a business such as attraction, hotel or othertype of accommodation, restaurant,

transportation company, tour wholesaler, travelagency etc.

Tourism Products

Tangibles- furnishings in a hotel, food served

in a restaurant, etc, Intangibles- atmosphere at a resort, service

provided by an airlines


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Concepts

Indian

Institute of

Tourism and

Travel

Management


Working definition of travel

and tourism

Tourism comprises the activities of

traveling to and staying in places outside

their usual environment for not more thanone consecutive year for leisure, business

and other purposes.

WTO, 1992- subsequently ratified by the UN

Statistical Commission


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Tourism

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Indian

Institute of

Tourism and

Travel

Management


Understanding this definition

1. Visitor activity is concerned only with

aspects of life outside normal routines

of work and social commitments, and

outside the location of those routines.

2. The activity necessitates travel and, in

nearly every case, some form of

transport to the destination.


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Institute of

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Understanding this definition

3. Specific destinations are the focus for a

range of activities and a range of

facilities required to support those

activities.

4. Such activities and facilities have a

combination of economic, social and

physical environmental effects that arethe basis for tourism policy and visitor

management programmes.


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Institute of

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Travel

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5 characteristics of this

definition

1. There is nothing that restricts the total

market to overnight stays; it includes

same day visits.

2. There is nothing in it that restricts the

total market to travel for leisure or

pleasure. It includes travel for business,

social, religious, educational, sports,and most other purposes.


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definition

3. All tourism includes an element of

travel but all travel is not tourism. The

definition excludes all routine commuter

travel and purely local travel such as to

neighbourhood shops, schools or

hospitals, etc.


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definition

4. Travel and tourism absorbs large

elements of individual leisure time and

encompasses many recreational

activities, but it is not synonymous witheither because bulk of all leisure and

recreation takes place in or around

home.


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definition

5. All travel and tourism trips are

temporary movements; the bulk of the

total market comprises trips of no more

than a few hours or nights duration.


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Institute of

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How tourism industry works

Influences

on demand

Tourism

impacts

DEMANDDomestic and

international

tourists

SUPPLYTourist

destinations

and facilities

TRAVEL

Tourism intermediaries

Regulatory framework


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Concepts

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Institute of

Tourism and

Travel

Management


Systematic

link

between

demandand supply


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Concepts

Indian

Institute of

Tourism and

Travel

Management


Understanding tourism

industry

Demand generators

Suppliers

Attraction

Amenities Accommodation

Access (transport)

Activity (Events)

Intermediaries Tour operators

Travel agents

Other players

International agencies

Public sector

Trade associations Multinational

corporations

Scope ofthis course

I-101


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Concepts

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Institute of

Tourism and

Travel

Management


Accommodation sector

Hotels/ motels

Guest houses/ B & B

Farm houses

Apartments/ flats/ villas/ cottages

Condominiums/ time share resortsVacation villages/ holiday centres

Conference/ exhibition centres

Static and touring caravans/ camping sites

Marinas

Attraction sector

Theme parks

Museums and galleries

National parks

Wildlife parks

GardensHeritage sites and centres

Sports/ activity centres

Themed retail/ leisure/ entertainment centres

Festivals and events

Travel organizer's sector

Tour operatorsTour wholesalers/ brokers

Retail travel agents

Conference organizers

Booking agencies (e.g. accommodation)

Incentive travel organizers

Destination organization sector

National tourist offices (NTOs)Destination marketing organizations (DMOs)

Regional/ state tourist offices

Local tourist offices

Tourist associations

Transport sector

AirlinesShipping lines/ ferries

Railways

Bus/ coach operators

Car rental operators

Main sectors ofthe travel and

tourism industry

Introduction Tourism

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