Introduction to Market Research[1] 1427208308479

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    ACADEMIC YEAR - 2014-2015

    Acknowledgement

    We have taken efforts in this project !o"ever# it

    "o$%& not have 'een possi'%e "itho$t the kin& s$pport

    an& he%p of (an) in&ivi&$a%s an& or*ani+ations I "o$%&

    %ike to e,ten& () sincere thanks to a%% of the(

    We are hi*h%) in&e'te& to rof .ha(ina Ansari for

    her *$i&ance an& constant s$pervision as "e%% as forprovi&in* necessar) infor(ation re*ar&in* the project /

    a%so for their s$pport in co(p%etin* the project

    We "o$%& %ike to e,press o$r *ratit$&e to"ar&s

    fac$%ties an& other (e('ers of . .C! 3

    .I6E.. MA6A7EME68 for their kin& co-operation

    an& enco$ra*e(ent "hich he%p $s in co(p%etion of thisproject

    $r thanks an& appreciations a%so *o to peop%e "ho

    have "i%%in*%) he%pe& $s o$t "ith their a'i%ities

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    RE3ACE

    As a part of the MA C$rric$%$( an& in or&er to

    *ain practica% kno"%e&*e in the fie%& of (ana*e(ent# "e

    are re9$ire& to (ake a report on :non-stick cook"are;

    8he 'asic o'jective 'ehin& &oin* this project report is to

    *et kno"%e&*e of &ifferent too%s of (arketin*

    In this project report "e have inc%$&e& vario$s

    concepts# effects an& i(p%ications re*ar&in* Market of non-stick cook"are

    Doin* this project report he%pe& $s to enhance o$r

    kno"%e&*e re*ar&in* the "ork into the non-stick 

    cook"are (arket We &oin* $n&er*o (an) e,periences

    re%ate& "ith o$r topic concepts 8hro$*h this report "e

    co(e to kno" a'o$t i(portance of tea( "ork an& ro%e of 

    &evotion to"ar&s the "ork

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    Certificate

    8his is to certif) that (e('ers of *ro$p :h; 3 . Y

    A of . .C! 3 .I6E..

    MA6A7EME68 has s$ccessf$%%) co(p%ete& A R 1st ARI# 2015

      roject 7$i&e>rof .ha(ina Ansari

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     No. Roll No. Name

    1 20?@ !ar&ik  

    2 210 .anja)

    211@ R$ksar

    4 2121 A)$shi

    5 212 .hai%esh

    B 2125 3ora(

    @ 21B4 ri)anka

    ? 21BB 6eha

    21B? rachi

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    In&e,

    .r 6o artic$%ars a*e 6o

    1 ro'%e( Definition

    - Research Objectives- Research Questions

    2 ri(ar) Data Co%%ection

    - Importance of PrimaryResearch

    - Research Plan

    Data Ana%)sis An& Interpretation3or En& sers

    4 Data Ana%)sis An& Interpretation

    3or Retai%ersFDea%ers

    5 3in&in*s f 8he Market .$rve)

    B i(itations f 8he .$rve)

    @ .$**estions or Marketin*

    I(p%ications

    Appen&i, G$estionnaire for en& $sers

    G$estionnaire for Retai%ersFDea%ers

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    I68RDC8I6 8 MARE8 RE.EARC!

    8he s)ste(atic *atherin*# recor&in*# ana%)+in* an& $se of &ata re%atin* to

    the transfer an& sa%e of *oo&s an& services fro( pro&$cer to cons$(er is

    kno"n as Marketin* Research

    We (ean MARE8I67 as fo%%o"in*>

    M = Mone) (otives

    A = A%% cons$(ers ($st 'e satisfie&

    R  = Risk ($st 'e (ini(i+e&

     = eep an e)e on (arket position

    E = Eas) avai%a'i%it) of pro&$ct

    8 = 8ho$*htf$%%) &ecision (akin*

    I = I(portance of A&vertise(ent

    6 = 6ee& chan*es a%% the ti(e

    7 = 7eneration of ne" i&ea

    MARE8I67 RE.EARC! RCE..

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    Make the Information

    Present the nding

    Analyze the Information

    Collect the Information

    Develop the research plan

    Dene the problem, the decision alternatives, and theresearch obectives

    .tep 1> Define the ro'%e(# the Decision A%ternatives an& the

    Research 'jectives

    Problem should not be defined either too broadly or too narrowly. A very broaddefinition leads to excessive wastage of resources. Too narrow a definition leads

    to inadequate data.

    Clarity on the following helps in defining the problem appropriately:

    !" What is to be researched

    2 Why is it to be researched

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    !"#"A!C$ %&'"CT()"#:

    To find out competitive presence and consumer preference.

    To find out the specific customer need* buying behaviors* usage patterns*

     preferences* etc.

    To trac+ awareness of different brands among the respondents.

    To analy,e the various factors considered by the customers while buying

    the -onstic+ coo+ware.

    To identify areas of satisfaction and dissatisfaction with -onstic+ 

    coo+ware.

    .tep 2> Deve%op the Research p%an

    The second stage of mar+eting research requires developing the most efficient

     plan for gathering the required information. This involves decision on the /ata

    #ources* !esearch Approaches* !esearch (nstruments* #ampling plan* andContact 0ethods.

    DA8A .RCE.>

    The researcher can gather Primary data* #econdary data or both.

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    ri(ar) &ata are data freshly gathered data for a specific purpose or for a

    specific research pro1ect.

    .econ&ar) &ata are data that were collected for another purpose* and already

    exist somewhere.

    RE.EARC! ARAC!E.>

    Primary data can be collected in five ways:

    Through %bservation

    2ocus groups

    #urvey

    &ehavioral data

    "xperiments

    We have selected .$rve)  as our research approach for &randed -onstic+ 

    coo+ware.

    RE.EARC! I6.8RME68>

    There are three main research instruments in collecting primary data:

    3uestionnaires

    3ualitative 0easures

    Technological/evices

    We have selected 3uestionnaires as our !esearch instrument.

    .AMI67 A6>

    After deciding on the research approach and instruments* the mar+eting

    researcher must design a sampling plan. This calls for three decisions:

    .a(p%in* $nit>Who should we survey?

    We have targeted People as well as /ealers of &randed -onstic+ coo+ware of Ahmedabad.

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    .a(p%in* si+e> How many people should we survey?

    We have targeted 455 People and 65 /ealers as #ample si,e.

    .a(p%in* roce&$re> How should we choose the respondents?

    We have selected !andom #ampling method.

    C68AC8 ME8!D.>

    %nce a #ampling plan has been determined the mar+eting researcher must

    decide how the information should be collected through 0ail* Telephone*

    Personal and %nline (nterview.

    %ur #urvey based on Personal contact because Personal (nterview is the most

    versatile method. The (nterviewer can as+ more questions to respondents.

    .tep > Co%%ect the Infor(ation

    The data collection phase of mar+eting research is the most expensive and most

     prone to error. 2our ma1or problems arise in surveys:

     #ome respondents may refuse to cooperative.

    • #ome of them may give biased or dishonest reply.

    • As dealers were very reluctant to give any information.

    2inally* getting the right respondent is critical.

    .tep 4> Ana%)+e the Infor(ation

    The next step is to extract findings by tabulating the data and developing

    frequency distributions and get meaningful result from them.

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    .tep 5> resent the 3in&in*s

    As the last step* the researcher presents findings relevant to the ma1or mar+eting

    decisions facing by management. They are considering ways

    to present research findings in as understandable and compelling a fashion as

     possible.

    .tep B> Make the Decision

    !esearch findings only provide additional information and insight to the

    managers. /epending on their confidence in the findings* managers decide to

    use it* discard it* or carry out more research.

    Research helps us in followingthissssssngs

    $elps us find details about sub1ect

    $elps us loo+ in different fields.

    Can be used in any 1ob

    %pens up to new ways of learning

    $elps us to change old patterns of thin+ing that +eep us in a rut

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    $elps us to create other choices

    $elps us to handle change better 

    $elps us to ma+e healthy decisions

    Information of making charts

    #AMP$% #I&% 455 People and 65 /ealers#AMP$% A'%A A(M%DA)AD

    DA*A C+$$%C*I+M%*(+D

    P'IMA'-

    DA*A '%P'%#%*A*I+M%*(+D

    C(A'* M%*(+D,P%'C%*A.% M%*(+D

    !"

    7ser 689

     -on user ;;Total 455

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    /01

    231

    4ser on 5ser

    (n this chart* 455 people surveyed are divided into users and non users of non stic+ coo+ware.

    %ut of 455 people* 8= are non users of

    non stic+ coo+ware.

    2"

    Ma%e 3e(a%e 8ota%

    ser 8 66 >48 455

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    Male 6emale

    7

    87

    !77

    !87

    277

    287

    977

    987377

    387

    877

    2rom above chart we have bifurcated all of 455 people surveyed into gender. (n which ?= are

    male and ?= are female.

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    981

    2/1

    201

    !21

    AG

    )elow:28

    20:98

    90:38Avove:30

    6.

    cc$pation ser 6on-$ser 8ota%

    .a%arie&

    E(p%o)ee

    6< 6

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    9"

    Age 7ser -onuser Total

    &elow ;4 @ears > 6< 88

    ; ? 66

    64 @ears ?8 6; ;?

    Above >< @ears ;< 64

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      )  e   l  o  w   !  7  7  7  7

      !  7  7

      7  7 :  9  7  7  7  7

      9  7  7

      7  7 :  8  7  7  7  7

      8  7  7  7  7   ;

       A   b  o

      v  e

    71

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    271

    971

    371

    871

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    .

    ran& na(e A"are

    resti*e ;?8

    3$t$ra 696ir%ep ?5

    ."iss &ia(on&

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    ;.

    Type 7es

    Tava ;;6

    2rying pans >;

    /eepfry pans ?4

    #tew pots 8

    9=1

    281

    !01

    !21

    erent types of non stick cookware in which 9=1 are

    5sing tava,281 are 5sing frying pans,!01 are 5sing deep fry pans,!21

    are 5sing stew pots and < 1 are 5sing pans with lid"

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    9"

    ran& na(e ser

    resti*e ;;9

    3$t$ra

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    3"

    &rand -ame Price 3ualit

    y

    &rand

     -ame

    Attractiv

    e design

    %ther total

    Prestige 46 4 6 5 ;;9

    2utura ? 6< 9 < 5

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    8"

    /ifferent bases Price 3ualit

    y

    &rand

     -ame

    Attractiv

    e design

    %ther 

    2requency 69 ;;5 ? ;? 5

    !71

    8

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    0"

    ran& Yes no 8ota%

    resti*e 6? 9? ;;9

    3$t$ra ; >9

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    291

    //1

    yes

    no

    88= people are saying that they have no specific feature in the brand they are using and ;6=

    are saying that they have specific feature such as durability* appearance* forwardness*

    efficiency etc.

    /"

    &rand -ame ess

    than

    @ears

    ess than

    ; @ears

    ; to 4

    year 

    4 year

    or

    more

    Total

    Prestige >> >8 89 4? ;;9

    2utura ;6 6 9 4

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      P  r  e  s  t   i  g  e

      ,   i  r   l  e  p

      +  t   h  e

      r71

    !71

    271

    971

    371

    871071

    /71

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    2!1

    281

    971

    231

    $ess than ! -ears

    $ess than 2 -ears

    2 to 8 year

    8 year or more

    ;= people are using non stic+ coo+ware less than year*;4= are using it less than ;

    year*65= are using it from ; to 4 year and ;>= are using it from 4 years or more.

    8B

    ran& 6a(e A&vertise(ent .ociet) E-(e&ia ther 8ota%

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    resti*e >? 4; ;8 5 ;;9

    3$t$ra 6; ;9 ? 5

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    %e"ia A"vertisement

    &ociety -me"ia Other

    #otal

    #otal ;6 58 49 5 689

    8012

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    !ran"'ame

    (ocalstore

    !ran"e"outlet

    Online Other

    #otal

    Prestige ?> 9; >? 6 ;;9

    )utura 6> ;< ? 5

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    ran& 6a(e oca%

    store

    ran&e&

    o$t%et

    n%ine ther 8ota%

    8ota% 8; ;< 88 6 689

    291

    !/1

    !7171

    871

    $ocal store

    )randed o5tlet

    +nline

    +ther

     *otal

    301

    991

    271!1

    $ocal store

    )randed o5tlet

    +nline

    +ther

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    >

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    Prestige 65t5ra ,irlep#wiss diamond+ther

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      P  r   i  c  e

      D

      e  s   i  g  n

      A  v  a   i   l  a   b   i   l   i  t  y

      p  r  o  m

      o  t   i  o  n

    7

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    ran& Yes 6o 8ota%

    resti*e 45 89 ;;9

    3$t$ra 9 4

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    !0"

    ran& Yes 6o 8ota%

    resti*e ;> ;< 45

    3$t$ra 8 9

    6ir%ep ? 6 ;

    ."iss &ia(on& ? ? 9

    ther ;

    8ota% 4> >< ;55

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    #"CT(%- &

    rice 6ot a"are 6ot avai%a'%e 6ot intereste& 8ota%

    Ma%e 4 5 5 ; ;<

    3e(a%e ? 8 5 85 ?<

    8ota% ;> 8 5 ? ;;

      P  r   i  c  e

      ,  o  t

       a  w  a  r  e

      ,  o  t   a

      v  a   i   l  a   b   l  e

      ,  o  t    i  n  t  e  r  e  s  t  e  d

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    Yes 6o 8ota%

    Ma%e ? 8 ;<

    3e(a%e 66

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    Ma%e 3e(a%e 8ota%

    resti*e < ;> 65

    3$t$ra 4 > ?

    6ir%ep 8 >

    ."iss Dia(on& ;8ota% ? 66 4;

    Prestige 65t5ra irlep #wiss Diamond

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