Introduction to Business © Thomson South-Western Chapter 8 Slide 1 LESSON 8-1 LESSON 8-1 Human...
Transcript of Introduction to Business © Thomson South-Western Chapter 8 Slide 1 LESSON 8-1 LESSON 8-1 Human...
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Chapter 8
Slide 1Introduction to Business
© Thomson South-Western
LESSON 8-1LESSON 8-1
Human Resources Basics
Goals Describe the nature of today’s
workforce. Identify important goals and activities of
human resources.
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Introduction to Business© Thomson South-Western
ChapterChapterChapterChapter
Human Resources, Culture, and Diversity
8-18-1 Human Resources Basics
8-28-2 Managing Human Resources
8-38-3 Organizational Culture and Workforce Diversity
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Chapter 8
Slide 3Introduction to Business
© Thomson South-Western
Key Terms
workforce downsizing outsourcing
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Chapter 8
Slide 4Introduction to Business
© Thomson South-Western
THE U.S. WORKFORCE
All people 16 years and older who are employed of looking for a job
More that 140 million people have full-or part-time jobs
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Chapter 8
Slide 5Introduction to Business
© Thomson South-Western
THE CHANGING WORKFORCE Education and training
High school education Special training Basic skills and a willingness to work hard
Compensation High paying jobs Low paying jobs
Type of Work Working with machines and technology Working mainly with people and information
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Chapter 8
Slide 6Introduction to Business
© Thomson South-Western
TYPES OF JOBS
Classified by industry Service-producing industries Goods-producing industries
Classified by occupation White-collar jobs Blue-collar jobs
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Chapter 8
Slide 7Introduction to Business
© Thomson South-Western
INDUSTRY CATEGORIES
Service-producing industries Personal and business services Retail and wholesale trade Finance, insurance, and real estate Government Transportation, communications, and
public utilities
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Chapter 8
Slide 8Introduction to Business
© Thomson South-Western
INDUSTRY CATEGORIES
Goods-producing industries Construction Manufacturing Mining Agriculture
(continued)
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Chapter 8
Slide 9Introduction to Business
© Thomson South-Western
OCCUPATIONAL CATEGORIES Professional Business and financial operations Service Construction and extraction Installation, maintenance, and repair Transportation and material moving Sales and marketing Management Office and administrative support Farming, fishing, and forestry Production
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Chapter 8
Slide 10Introduction to Business
© Thomson South-Western
EMPLOYMENT PROJECTIONS FOR OCCUPATIONAL CATEGORIES
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Chapter 8
Slide 11Introduction to Business
© Thomson South-Western
CHANGING JOB REQUIREMENTS Consumer preferences Business cycles New technologies Business competition
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Chapter 8
Slide 12Introduction to Business
© Thomson South-Western
HUMAN RESOURCES OVERVIEW Human resources are the people who work
for a business Management and employees Full-time and part-time workers Temporary workers and long-time employees
Human resources department Human resources management in small
businesses
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Chapter 8
Slide 13Introduction to Business
© Thomson South-Western
Human Resources Goals
1.1. Identify the personnel needs of the company.
2.2. Maintain an adequate supply of people to fill those needs.
3.3. Match abilities and interests with specific jobs.
4.4. Provide training and development to prepare people for their jobs and to improve their capabilities as job requirements change.
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Chapter 8
Slide 14Introduction to Business
© Thomson South-Western
Human Resources Goals
5.5. Develop plans to compensate personnel for their work.
6.6. Protect the health and well-being of employees.
7.7. Maintain a satisfying work environment.
(continued)
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Chapter 8
Slide 15Introduction to Business
© Thomson South-Western
Human Resources Activities
Planning and staffing Job analysis Recruitment and selection Job placement
Performance management Performance assessment Performance improvement Managing promotions, transfers, and terminations
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Chapter 8
Slide 16Introduction to Business
© Thomson South-Western
Human Resources Activities
Compensation and benefits Wage and salary planning Benefits planning Payroll, benefits, and personnel records
management
Employee relations Health and safety planning Labor relations Employment law and policy enforcement Organizational development
(continued)
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Chapter 8
Slide 17Introduction to Business
© Thomson South-Western
>> C H E C K P O I N T
What are several strong influences on changes in the workforce?
What are the major goals of human resources?
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Chapter 8
Slide 18Introduction to Business
© Thomson South-Western
LESSON 8-2LESSON 8-2
Managing Human Resources
Goals Identify important planning and staffing
activities. Describe compensation and benefits
plans. Recognize the goals of performance
management.
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Chapter 8
Slide 19Introduction to Business
© Thomson South-Western
Key Terms
job analysis compensation salary and wages benefits incentive systems
promotion transfer termination
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Chapter 8
Slide 20Introduction to Business
© Thomson South-Western
HUMAN RESOURCES PLANNING AND JOB ANALYSIS Classifying employees Determining job requirements
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Chapter 8
Slide 21Introduction to Business
© Thomson South-Western
HUMAN RESOURCES RECRUITING AND HIRING The application process New employee orientation
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Chapter 8
Slide 22Introduction to Business
© Thomson South-Western
LOCATING PROSPECTIVE EMPLOYEES
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Chapter 8
Slide 23Introduction to Business
© Thomson South-Western
COMPENSATION AND BENEFITS Compensation methods Employee benefits
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Chapter 8
Slide 24Introduction to Business
© Thomson South-Western
PERFORMANCE MANAGEMENT Employee evaluation
The evaluation process The evaluation conference
Promotions, transfers, and terminations
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Chapter 8
Slide 25Introduction to Business
© Thomson South-Western
>> C H E C K P O I N T
What is the purpose of an evaluation conference?Why do human resources personnel need to study jobs before beginning the hiring process?List three types of incentive systems for employee compensation.
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Chapter 8
Slide 26Introduction to Business
© Thomson South-Western
LESSON 8-3LESSON 8-3
Organizational Culture and Workforce DiversityGoals Recognize factors that contribute to an
effective organizational culture. Describe the benefits of diversity to an
organization, individuals, and society.
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Chapter 8
Slide 27Introduction to Business
© Thomson South-Western
Key Terms
organizational culture work environment labor union diversity glass ceiling
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Chapter 8
Slide 28Introduction to Business
© Thomson South-Western
DEVELOPING AN EFFECTIVE CULTURE Work environment Work-life relationships Employer-employee relations Labor unions
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Chapter 8
Slide 29Introduction to Business
© Thomson South-Western
WORKFORCE DIVERSITY
Diversity in the United States and throughout the world
Benefits of diversity Organizational benefits Individual benefits Societal benefits
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Chapter 8
Slide 30Introduction to Business
© Thomson South-Western
FEDERAL LAWS REGULATING DISCRIMINATION The Civil Rights Act of 1964 The Age Discrimination and
Employment Act of 1967 The Americans with Disabilities Act
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Chapter 8
Slide 31Introduction to Business
© Thomson South-Western
DEVELOPING A DIVERSE ORGANIZATION1.1. Develop a written commitment to diversity.
2.2. Have the full support of top executives.
3.3. Review evidence of diversity in the company.
4.4. Update policies and procedures.
5.5. Provide continuing diversity education.
6.6. Recognize and celebrate diversity.
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Chapter 8
Slide 32Introduction to Business
© Thomson South-Western
>> C H E C K P O I N T
Identify several organizational, individual, and societal benefits of diversity.
What are some ways that companies help employees meet personal demands outside the job?