Introduction Pay Pal Online Payment Processing
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Transcript of Introduction Pay Pal Online Payment Processing
Introduction to PayPal Payment Solutions
**Source: PayPal survey of small to mid-sized businesses, November 2007
51%Percentage of
consumers who would have abandoned their
purchase if PayPal payments were not
available**
14%Increase in sales for small to mid-sized
businesses that added PayPal Express
Checkout*
* Source: PayPal study of small- and medium-sized businesses, 2006
141MNumber of PayPal
accounts worldwide
PayPal is:
Secure
Simple
Fast
PayPal Helps Bring You New Customers
2
Drivers of ConsumerDemand for PayPal
Opportunities for Merchants
The PayPal Opportunity
3
PayPal Growth
PayPal helps you grow your business
PayPal helps you grow your business
► 141M accounts
► 31% yoy volume growth
► 190 countries
► 70+ currencies
► 1000s of merchants add PayPal every year
PayPal is the safer, easier way to get paid by online shoppers around the world.PayPal is the safer, easier way to get paid by online shoppers around the world.
PayPal Shopping Cart SoftwarePayPal Shopping Cart Software
Understanding the Payment Processing Network
4
Individuals
► Merchant – seller of goods
► Customer – buyer of goods
Institutions
► Customer’s Issuing Bank – provides customer’s credit card information and verification
► Merchant’s Acquiring Bank – provides internet merchant account
► Processor – authorizes credit card transactions and settles funds for merchants
PayPal Shopping Cart SoftwarePayPal Shopping Cart Software
The Payment Network Provides Processes and Services
5
Processes
► Authorization – the process of verifying a customer’s credit card
► Settlement – the process of collecting funds from the customer’s account
Services
► Payment Processing Service – connects merchants, customers, and banks through secure online transactions.
► Gateway – the secure pipe between the banks and the processor
PayPal Shopping Cart SoftwarePayPal Shopping Cart Software
2
Payment Processing
Service
Authorization Process
1. Customer decides to make an online purchase and inputs credit card information
76
5
Customer
Merchant
1 Processor
3
Customer’s issuing bank
4
2. Merchant’s website receives customer information and sends it to a payment processing service
3. Payment processing service routes information to processor4. Processor routes information to bank that issued customer’s credit card (issuing bank)
5. Issuing bank sends authorization (or declination) to processor
6. Processor routes transaction results to payment processing service7. Payment processing service sends results to merchant
6
8. Merchant decides to accept or reject purchase
8
PayPal Shopping Cart SoftwarePayPal Shopping Cart Software
2
Payment Processing
Service
Processor
Settlement Process
7
1. Merchant informs the payment processing service to settle transactions2. Payment processing service sends transaction information to the processor3. Processor checks the information and forwards settled transaction information to the issuing
bank4. Issuing bank transfers funds to the processor5. Processor routes funds to the acquiring bank6. Acquiring bank credits merchant’s bank account7. Issuing bank includes merchant’s charge on customer’s credit card account
6
4
Merchant’s acquiring bank
5
Merchant
Customer
1
Customer’s issuing bank
37
PayPal Shopping Cart SoftwarePayPal Shopping Cart Software
PayPal Provides an All-in-One Solution for Online Merchants
8
Customer’s issuing bank
Merchant’s acquiring bankCustomer
Merchant
Processor
Payment Processing
Service
Protecting the security of a merchant’s information is the top priority at PayPal.
.
PayPal Shopping Cart SoftwarePayPal Shopping Cart Software
Understanding the Risks of Internet Fraud
9
► An estimated $2.8B USD was lost to online fraud in the U.S. and Canada in 2005
► The rate of credit card fraud for online sales is three to four times higher than the overall fraud rate
► Authentication is a challenge
► Hackers can break into a merchant’s network
► Hackers can also steal customer identities
► Multiple access points for break-ins
Vulnerabilities abound… …leading to losses
PayPal Shopping Cart SoftwarePayPal Shopping Cart Software
Common Fraud-Related Risks
10
Using stolen information to open new credit cards
Issuing unauthorized credits or payments
Identity theft
Cash theft
Accessing a payment network to complete fraud
Accessing payment networks
Using a stolen credit card to purchase goods and services
Product theft Chargebacks
A cardholder disputes a credit card purchase
PayPal Shopping Cart SoftwarePayPal Shopping Cart Software
How to Protect Your Business Against Fraud
11
Transaction LevelEnsure each transaction you accept and process is valid, and be careful in reviewing suspicious transactions because some may be valid.
Account LevelMake sure only authorized users have access to your payment gateway account, and be alert for suspicious account access patterns.
Network LevelEnsure your perimeter is defended against unauthorized access.
1
2
3
PayPal Shopping Cart SoftwarePayPal Shopping Cart Software
Your Disclosure Policy Tells Customers that You Are Honest and Dependable
12
1 Business Description – Explains what the company does
3 Shipping Policy – Details shipping terms, shipping classes offered, & expected delivery timeframe
2 Privacy Policy – Describes how the company treats and protects customers’ information
4 Return Policy – Provides clear guidelines on how a return is handled
5 Contact Information – Makes it easy for customers to get in touch with the merchant via different communication channels
PayPal Shopping Cart SoftwarePayPal Shopping Cart Software
Compliance with PCI Data Security Standards Must Be Followed
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Protect Cardholder Data
Maintain a Vulnerability Management Program
Implement Strong Access Control Measures
Regularly Monitor and Test Networks
Maintain an Information Security Policy
Control Objective RequirementBuild and Maintain a Secure Network
1. Install and maintain a firewall configuration to protect cardholder data
2. Do not use vendor-supplied defaults for system passwords and other security parameters
3. Protect stored cardholder data 4. Encrypt transmission of cardholder data across open, public
networks
5. Use and regularly update anti-virus software 6. Develop and maintain secure systems and applications
7. Restrict access to cardholder data by business need-to-know
8. Assign a unique ID to each person with computer access 9. Restrict physical access to cardholder data 10. Track and monitor all access to network resources and
cardholder data 11. Regularly test security systems and processes
12. Maintain a policy that addresses information security
PayPal Shopping Cart SoftwarePayPal Shopping Cart Software
PayPal Offers the Payment Solution that Meets Your Business Need
14
PayPal Products
Scenario #1
Accept online credit card payments with
minimal effort
Scenario #2
Build an all-in-one solution for accepting web, phone, fax and
mail payments
Scenario #3
Accept PayPal, keep current payment
processor
Scenario #4
Provide a secure connection from your online store to your merchant account
Website Payments Standard
Website Payments
Pro**
Express Checkout**
Payflow Gateway
PayPal Shopping Cart SoftwarePayPal Shopping Cart Software
Selecting the Right Product for Your Business
15
Product
Website Payments Standard
Website Payments Pro
Express Checkout Payflow Gateway
Scenario Accept online credit card payments with minimal effort
Build an all-in-one solution for accepting web, phone, fax and mail payments
Accept PayPal, keep current merchant account
Establish a secure connection between online store and merchant account, and keep merchant account
Internet merchant account needed?
X X Where customers checkout
PayPal PayPal or merchant’s website
PayPal PayPal or merchant’s website
Virtual Terminal included?
X X Business credit approval needed?
X X X
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What’s Next ?
• Start Accepting Payment with PayPalSign up for PayPal Account Now!
• Subscribe to Our Ecommerce Blog http://www.neowave.com.my/SELLMORE
• Learn more on Fraud Alert System http://www.neowave.com.my/FraudAlertSystem/
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PayPal Shopping Cart for Small & Mid-Sized Business
Selling Online? Offer your customers security and convenience with PayPal. Using PayPal to process payments within your online store allows you to accept credit, debit and PayPal payments.
webShaper e-commerce is fully integrated out of the box with PayPal. Simply select PayPal as a payment option and enter your user ID and password to start taking PayPal payments from your e-commerce site.
Test Drive it Today! Logon to http://www.neowave.com.my/DEMO
PayPal E-commerce Store Solution
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