Introduction - Eötvös Loránd...

Contents

Introduction 1

Course Materials 2

Prerequisites 3

Course Outline 4

Self-Study Modules 7

Setup 9

Demonstration: Using Microsoft Virtual PC 10

Microsoft Learning 11

Microsoft Certified Professional Program 14

Multimedia: Job Roles in Today�s Information Systems Environment 17

Facilities 18

Introduction

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Introduction iii

Instructor Notes The Introduction module provides students with an overview of the course content, materials, and logistics for Course 2273: Managing and Maintaining a Microsoft® Windows Server� 2003 Environment.

To teach this course, you need the following materials:

! Delivery Guide ! Trainer Materials DVD

To prepare for this course, you must:

! Complete the Course Preparation Checklist that is included with the trainer course materials.

Presentation: 30 minutes

Required materials

Preparation tasks

iv Introduction

How to Teach This Module This section contains information that will help you to teach this module.

Welcome students to the course and introduce yourself. Provide a brief overview of your background to establish credibility.

Ask students to introduce themselves and provide their backgrounds, product experience, and expectations of the course.

Record student expectations on a whiteboard or flip chart that you can reference later in class.

Tell students that everything they will need for this course is provided at their desks.

Have students write their names on both sides of the name cards.

Describe the contents of the student workbook and the Student Materials compact disc.

This course has assessment items for each lesson, located on the Student Materials compact disc. You can use them as pre-assessments to help students identify areas of difficulty, or you can use them as post-assessments to validate learning. Consider using them to reinforce learning at the end of the day. You can also use them at the beginning of the day as a review for the content that was taught on the previous day.

Tell students where they can send comments and feedback on this course.

Demonstrate how to open the Web page provided on the Student Materials compact disc by double-clicking StartCD.exe in the Student folder on the Trainer Materials DVD or compact disc.

Describe the prerequisites for this course. This is an opportunity for you to identify students who might not have the appropriate background or experience to attend this course.

Briefly describe each module and what students will learn. Explain how this course will meet students� expectations by relating the information that is covered in individual modules to their expectations.

There are self-study modules under Additional Reading on the Student Materials compact disc. The modules are titled as follows: Self-Study Module X: Module Title. The self-study modules have been indexed. If you have time, consider teaching or reviewing these modules in class. If you do not have time to teach the modules, mention that the modules are on the CD and tell students that they need to read the modules on their own, but that you are available to answer questions on the modules.

Also mention the appendixes that are located in the Appendix folder on the Student Materials CD. These appendixes will not be taught in this class.

Describe any necessary setup information for the course, including course files and classroom configuration.

Introduction

Course materials

Important

Prerequisites

Course outline

Self-study modules

Setup

Introduction v

Prior to performing this demonstration, start DEN-DC1 Virtual PC and DEN-CL1 Virtual PC. Do this well in advance because the virtual computers take time to get started.

In this course, students will use Microsoft Virtual PC 2004 to perform all the hands-on practices. Demonstrate how to use Virtual PC by performing the following procedures:

1. On your desktop, use the Start menu to open Virtual PC 2004. 2. In Virtual PC 2004, click the machine name for DEN-DC1, and then click

Start Up. Mention that students can run two virtual machines at once using just 1 GB of memory.

3. Show the students that the system tray of the host computer contains an icon for Virtual PC. If Virtual PC is running but the window becomes hidden, you can reactivate the window by double-clicking the icon in the system tray. Also, you can simply right-click the icon in the system tray to create, start, and configure virtual machines.

4. Show the students that the title bar of each virtual machine indicates which server they are accessing.

5. Switch to DEN-CL1, and then log on by pressing the ALT key on the right side of the keyboard at the same time that you press the DELETE key. Point out that the ALT key on the right side of the keyboard is referred to as both the RIGHT-ALT key and the HOST key in Virtual PC 2004 Help and menus. Log on as Administrator with a password of Pa$$w0rd.

6. Demonstrate Full-Screen mode by pressing RIGHT-ALT+ENTER. Repeat this key sequence to return to a window view.

7. Point out that the DEN-CL1 desktop indicates the word DEN-CL1. 8. Switch to DEN-DC1, and then log on as Administrator by pressing

RIGHT-ALT+DELETE. 9. Point out that the DEN-DC1 desktop indicates the word DEN-CL1. 10. Use ipconfig/all at command prompts at DEN-DC1, DEN-CL1, and the

host computer to show the IP addresses configured for each. Use ping to show that DEN-DC1 and DEN-CL1 can ping each other, but cannot ping the host computer or any other computer on the host�s network. For informational purposes, the IP address for DEN-DC1 is 10.10.0.2, and the IP address for DEN-CL1is 10.10.0.10.

11. From DEN-CL1, show how to map drive Z to drive C of the host computer. Point out that students can use this mapped drive to access information stored on the host computer, and that they can create additional mapped drives using the Settings option on the PC menu of Virtual PC 2004.

12. Close DEN-DC1 and DEN-CL1, and point out that students can either commit or discard changes when closing Virtual PC. Tell students that the lab instructions will prescribe whether they should commit or discard changes each time they close Virtual PC.

Demonstration: Using Microsoft Virtual PC

vi Introduction

Tell the students that they will switch to using different virtual machines after Module 8. The virtual machines for the first eight modules are used in Course 2274, while the virtual machines used in the last six modules are used in Course 2275. Tell the students that you will help them switch over to the new virtual machines after Module 8.

Explain the Microsoft Learning curriculum, and present the list of additional recommended courses.

Refer students to the Microsoft Learning Web page at http://www.microsoft.com/learning/ for information about curriculum paths.

Tell students that Microsoft offers four different learning product types, and that each type has different components and emphasis. Identify the key differences among the types. It is important that students understand the differences among these product types as well as the focus of the product type that they are currently attending. This understanding is particularly important for students who are considering attending a clinic, workshop, or seminar so that their expectations are appropriate prior to registration and attendance.

Inform students about the Microsoft Certified Professional (MCP) program, any certification exams that are related to this course, and the various certification options.

This presentation is included in all core Windows Server 2003 courses. Based on your students� previous exposure to these courses, decide whether to show this presentation.

Explain that this presentation helps students understand the differences between the systems administrator and systems engineer job roles. Emphasize that this course focuses on a subset of the systems administrator job role. To start the presentation, click the icon on the slide.

Explain the class hours, extended building hours for labs, parking, restroom location, meals, phones, message posting, and where smoking is or is not allowed.

Let students know whether your facility has Internet access that is available for them to use during class breaks.

Also, make sure that the students are aware of the recycling program if one is available.

Important

Microsoft Learning

Microsoft Learning product types

Microsoft Certified Professional program

Multimedia: Job Roles in Today�s Information Systems Environment

Facilities

Introduction 1

Introduction

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2 Introduction

Course Materials


The following materials are included with your kit:

! Name card. Write your name on both sides of the name card. ! Student workbook. The student workbook contains the material covered in

class, in addition to the hands-on lab exercises. ! Student Materials compact disc. The Student Materials compact disc

contains a Web page that provides you with links to resources pertaining to this course, including additional readings, review and lab answers, lab files, multimedia presentations, and course-related Web sites.

To open the Web page, insert the Student Materials compact disc into the CD-ROM drive, and then in the root directory of the compact disc, double-click StartCD.exe.

! Course evaluation. Near the end of the course, you will have the opportunity to complete an online evaluation to provide feedback on the course, training facility, and instructor. To provide additional comments or feedback on the course, send e-mail to [email protected]. To inquire about the Microsoft Certified Professional program, send e-mail to [email protected].

Note

Introduction 3

Prerequisites


This course requires that you meet the following prerequisites:

! A+ certification or equivalent knowledge and skills ! Network+ certification or equivalent knowledge and skills

4 Introduction

Course Outline


Module 1, �Introduction to Administering Accounts and Resources,� introduces the Microsoft® Windows Server� 2003 family of operating systems and the tasks and tools for administering accounts and resources on computers running Windows Server 2003 in a networked environment.

Module 2, �Managing User and Computer Accounts,� explains how to create and modify user and computer accounts on computers running Windows Server 2003 in a networked environment.

Module 3, �Managing Groups,� explains how to use groups to simplify domain administration.

Module 4, �Managing Access to Resources,� explains how permissions enable resource access. You also learn how to use NT file system (NTFS) permissions to manage access to files and folders, use special permissions to manage access to files and folders, and manage permission inheritance.

Module 5, �Managing Access to Objects in Organizational Units,� explains the permissions available for managing access to objects in Active Directory® directory service. You also learn how to move objects between organizational units in the same domain and how to delegate control of an organizational unit.

Module 6, �Implementing Group Policy,� explains the purpose and function of Group Policy in a Windows Server 2003 environment. It also explains how to implement and manage Group Policy objects (GPOs).

Module 7, �Managing the User Environment by Using Group Policy,� explains how to use Group Policy to configure Folder Redirection, Microsoft Internet Explorer connectivity, and the desktop.

Introduction 5

Course Outline (continued)


Module 8, �Implementing Administrative Templates and Audit Policy,� explains how to manage security in an Active Directory domain and how to audit events to ensure the effectiveness of a security strategy.

Module 9, �Preparing to Administer a Server,� describes the role of a systems administrator in performing server administration locally and remotely; which tools to use; and which permissions are required to administer a server. It also discusses how to administer remote connections and why that is an important aspect of system administration. This module is the foundation for the rest of the course. After completing this module, you will be able to administer a server to manage all the systems administrator tasks that are discussed in the rest of the course.

Module 10, �Preparing to Monitor Server Performance,� is the first of two modules that discuss the concept of performance monitoring, performance objects, and counters, and it explains how to create a baseline to compare server performance. After completing this module, you will be able to create a performance baseline.

Module 11, �Managing Data Storage,� discusses file and folder compression and describes how to use them to manage the data that is stored on your network storage devices. This module also covers Encrypted File System (EFS), which is a method that helps secure files and folders against intruders to your systems. It also describes disk quotas and explains how a systems administrator implements disk quotas. After completing this module, you will be able to manage data storage.

Module 12, �Managing Disaster Recovery,� provides information about disaster recovery methods. This module explains how to use tools to back up and restore data that is critical to your systems and describes the tools that you can use to start a server if it cannot be started normally. After completing this module, you will be able to manage disaster recovery.

6 Introduction

Module 13, �Maintaining Software by Using Windows Server Update Services,� explains what Windows Server Update Services (WSUS) is, how it works, and how it can help keep networks up-to-date with the latest service packs that are available from Microsoft. After completing this module, you will be able to use WSUS to maintain software.

Module 14, �Securing Windows Server 2003,� provides an overview of securing servers, including implementing core server security, hardening servers for various roles, and using Security Configuration Wizard (SCW) and Microsoft Baseline Security Analyzer (MBSA).

Introduction 7

Self-Study Modules


Self-Study Module A, �Implementing Printing,� explains how to install, configure, and manage printers.

Self-Study Module B, �Managing Printing,� explains how to set up a network-wide printing strategy to meet the needs of users and how to troubleshoot installation or configuration problems.

Self-Study Module C, �Monitoring Server Performance,� discusses collecting performance data by monitoring the four primary server subsystems and their effect on server performance. It also covers how to use the Performance console and Task Manager in Windows Server 2003 to identify system bottlenecks by . After completing this module, you will be able to monitor server performance.

Self-Study Module D, �Maintaining Device Drivers,� provides information about device drivers and how they are used with the Windows Server 2003 operating system. This module covers in detail the configuration of device drivers and describes how to use device drivers to prevent startup and stop problems. After completing this module, you will be able to maintain device drivers.

Self-Study Module E, �Managing Disks,� discusses partitions, describes how to create and use partitions, explains the differences between basic and dynamic disks, and explains how to use each disk type. This module explains how to use Disk Management and a new command line tool, DiskPart, to manage your disks. This module also covers in detail how to manage volumes. After completing this module, you will be able to manage disks.

In addition to the self-study modules, the Student Materials CD also includes the following appendixes located in the Appendix folder.

Appendix A, �Differences Between Microsoft Windows 2000 Server and Microsoft Windows Server 2003,� explains the differences between the operating systems in the context of the tasks in each module. This appendix is provided for students who are familiar with Windows® 2000 Server.

8 Introduction

Appendix B, �Administering Microsoft Windows Server 2003 by Using Scripts,� provides information about using scripts to perform the administration tasks taught in this course.

Appendix C, �Partition Styles,� provides information about the way that information about the partition is stored.

Appendix D, �Foreign Disks Volume Status in Disk Management,� describes the types of status that an administrator can encounter when working with foreign disks.

Appendix E, �Which Recovery Tool Do I Use?� is a job aid that describes which disaster recovery tools to use in a disaster.

Introduction 9

Setup


Each student machine has Windows XP Professional installed and is running Microsoft Virtual PC 2004.

The name of the domain is contoso.msft. The domain is named after Contoso, Ltd., a fictitious company that has offices worldwide.

The domain controller is named DEN-DC1, and there are two member servers, DEN-SRV1 and DEN-SRV2. These computers are running Windows Server 2003 Enterprise Edition with Service Pack 1 (SP1). The workstation computer is named DEN-CL1 and is running Windows XP Professional with Service Pack 2 (SP2).

The domain has been populated with users, groups, and computer accounts for each administrator to manage.

You will be switching virtual machines after Module 8. The new virtual machines will use the same computer names and be configured for the same roles. The virtual machines for the first eight modules are used in Course 2274, while the virtual machines used in the last six modules are used in Course 2275.

Classroom setup

Important

10 Introduction

Demonstration: Using Microsoft® Virtual PC


In this demonstration, your instructor will help familiarize you with the Virtual PC environment in which you will work to complete the practices and labs in this course. You will learn:

! How to open Virtual PC. ! How to start Virtual PC. ! How to log on to Virtual PC. ! How to switch between full screen and window modes. ! How to tell the difference between the virtual machines that are used in the

practices for this course. ! That the virtual machines can communicate with each other and with the

host, but they cannot communicate with other computers that are outside of the virtual environment. (For example, no Internet access is available from the virtual environment.)

! How to close Virtual PC.

While working in the Virtual PC environment, you might find it helpful to use keyboard shortcuts. All Virtual PC shortcuts include a key that is referred to as the HOST key or the RIGHT-ALT key. By default, the HOST key is the ALT key on the right side of your keyboard. Some useful shortcuts include:

! ALT+DELETE to log on to the Virtual PC ! ALT+ENTER to switch between full screen mode and window modes ! ALT+RIGHT ARROW to display the next Virtual PC

For more information about Virtual PC, see Virtual PC Help.

Keyboard shortcuts

Introduction 11

Microsoft Learning


Microsoft Learning develops Official Microsoft Learning Products for computer professionals who design, develop, support, implement, or manage solutions by using Microsoft products and technologies. These learning products provide comprehensive, skills-based training in instructor-led and online formats.

Each learning product relates in some way to other learning products. A related product might be a prerequisite; a follow-up course, clinic, or workshop in a recommended series, or a learning product that offers additional training.

! Course 2273: Managing and Maintaining a Microsoft Windows Server 2003 Environment

! Course 2276: Implementing a Microsoft Windows Server 2003 Network Infrastructure: Network Hosts

! Course 2277: Implementing, Managing, and Maintaining a Microsoft Windows Server 2003 Network Infrastructure: Network Services

! Course 2278: Planning and Maintaining a Microsoft Windows Server 2003 Network Infrastructure

! Course 2279: Planning, Implementing, and Maintaining a Microsoft Windows Server 2003 Active Directory Infrastructure

Other related learning products might become available in the future, so for up-to-date information about recommended learning products, visit the Microsoft Learning Web site.

For more information, visit the Microsoft Learning Web site at http://www.microsoft.com/learning/.

Additional recommended learning products

Microsoft Learning information

12 Introduction

Microsoft Learning Product Types


Microsoft Learning offers four types of instructor-led products. Each is specific to a particular audience type and level of experience. The different product types also tend to suit different learning styles. These types are as follows:

! Microsoft Official Courses are for information technology (IT) professionals and developers who are new to a particular product or technology and for experienced individuals who prefer to learn in a traditional classroom format. Courses provide a relevant and guided learning experience that combines lecture and practice to deliver thorough coverage of a Microsoft product or technology. Courses are designed to address the needs of learners engaged in planning, design, implementation, management, and support phases of the technology adoption lifecycle. They provide detailed information by focusing on concepts and principles, reference content, and in-depth hands-on lab activities to ensure knowledge transfer. Typically, the content of a course is broad, addressing a wide range of tasks necessary for the job role.

! Microsoft Official Workshops are for knowledgeable IT professionals and developers who learn best by doing and exploring. Workshops provide a hands-on learning experience in which participants use Microsoft products in a safe and collaborative environment based on real-world scenarios. Workshops are the learning products where students learn by doing through scenario and through troubleshooting hands-on labs, targeted reviews, information resources, and best practices, with instructor facilitation.

Introduction 13

! Microsoft Official Clinics are for IT professionals, developers and technical decision makers. Clinics offer a detailed �how to� presentation that describes the features and functionality of an existing or new Microsoft product or technology, and that showcases product demonstrations and solutions. Clinics focus on how specific features will solve business problems.

! Microsoft Official Seminars are for business decision makers. Through featured business scenarios, case studies, and success stories, seminars provide a dynamic presentation of early and relevant information on Microsoft products and technology solutions that enable decision makers to make critical business decisions. Microsoft Official Seminars are concise, engaging, direct-from-the-source learning products that show how emerging Microsoft products and technologies help our customers serve their customers.

14 Introduction

Microsoft Certified Professional Program


Microsoft Learning offers a variety of certification credentials for developers and IT professionals. The Microsoft Certified Professional (MCP) program is the leading certification program for validating your experience and skills, keeping you competitive in today�s changing business environment.

This course helps students to prepare for Exam 70-290: Managing and Maintaining a Microsoft Windows Server 2003 Environment. To prepare for the exam, you should complete both courses.

Exam 70-290 is a core exam for the Microsoft Certified Systems Administrator (MCSA) certification.

The MCP program includes the following certifications:

! MCDST on Microsoft Windows XP The Microsoft Certified Desktop Support Technician (MCDST) certification is designed for professionals who successfully support and educate end users and troubleshoot operating system and application issues on desktop computers running the Windows operating system.

! MCSA on Microsoft Windows Server 2003 The Microsoft Certified Systems Administrator (MCSA) certification is designed for professionals who implement, manage, and troubleshoot existing network and system environments based on the Windows Server 2003 platform. Implementation responsibilities include installing and configuring parts of systems. Management responsibilities include administering and supporting systems.

! MCSE on Windows Server 2003 The Microsoft Certified Systems Engineer (MCSE) credential is the premier certification for professionals who analyze business requirements and design and implement infrastructure for business solutions based on the Windows Server 2003 platform. Implementation responsibilities include installing, configuring, and troubleshooting network systems.

Related certification exams

MCP certifications

Introduction 15

! MCAD The Microsoft Certified Application Developer (MCAD) for Microsoft .NET credential is appropriate for professionals who use Microsoft technologies to develop and maintain department-level applications, components, Web or desktop clients, or back-end data services, or who work in teams developing enterprise applications. The credential covers job tasks ranging from developing to deploying and maintaining these solutions.

! MCSD The Microsoft Certified Solution Developer (MCSD) credential is the premier certification for professionals who design and develop leading-edge business solutions with Microsoft development tools, technologies, platforms, and the Microsoft Windows DNA architecture. The types of applications MCSDs can develop include desktop applications and multi-user, Web-based, N-tier, and transaction-based applications. The credential covers job tasks ranging from analyzing business requirements to maintaining solutions.

! MCDBA on Microsoft SQL Server� 2000 The Microsoft Certified Database Administrator (MCDBA) credential is the premier certification for professionals who implement and administer SQL Server databases. The certification is appropriate for individuals who derive physical database designs, develop logical data models, create physical databases, use Transact-SQL to create data services, manage and maintain databases, configure and manage security, monitor and optimize databases, and install and configure SQL Server.

! MCP The Microsoft Certified Professional (MCP) credential is for individuals who have the skills to successfully implement a Microsoft product or technology as part of a business solution in an organization. Hands-on experience with the product is necessary to successfully achieve certification.

! MCT Microsoft Certified Trainers (MCTs) demonstrate the instructional and technical skills that qualify them to deliver Official Microsoft Learning Products through a Microsoft Certified Partner for Learning Solutions (CPLS).

Requirements differ for each certification category and are specific to the products and job functions addressed by the certification. To become a Microsoft Certified Professional, you must pass rigorous certification exams that provide a valid and reliable measure of technical proficiency and expertise.

See the Microsoft Learning Web site at http://www.microsoft.com/learning/. You can also send e-mail to [email protected] if you have specific certification questions.

Certification requirements

For More Information

16 Introduction

Official Microsoft Learning Products can help you develop the skills that you need to do your job. They also complement the experience that you gain while working with Microsoft products and technologies. However, no one-to-one correlation exists between Official Microsoft Learning Products and MCP exams. Microsoft does not expect or intend for the courses to be the sole preparation method for passing MCP exams. Practical product knowledge and experience is also necessary to pass MCP exams.

To help prepare for MCP exams, use the preparation guides are available for each exam. Each Exam Preparation Guide contains exam-specific information such as a list of topics on which you will be tested. These guides are available on the Microsoft Learning Web site at http://www.microsoft.com/learning/.

Acquiring the skills tested by an MCP exam

Introduction 17

Multimedia: Job Roles in Today�s Information Systems Environment


To view the Job Roles in Today�s Information Systems Environment presentation, open the Web page on the Student Materials compact disc, click Multimedia, and then click the title of the presentation. Do not open this presentation unless your instructor tells you to.

File location

18 Introduction

Facilities


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