Introduction
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Transcript of Introduction
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IntroductionApril 2011
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Our Vision
Provide open access to high-quality business education at low-cost on a global scale to historically disadvantaged individuals.
Achieved by on-line learning, augmented by face-to-face tutoring by trained business school alumni, delivered through a network of physical hubs provided by our partners.
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Education is the most powerful weapon which you can use to change
the world.
NELSON MANDELA
Why Business Bridge?
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The Challenge: Delivering high quality business education at low cost and on a global scale
DemandSignificant unmet demand for business education from:
• Individuals• Employers• Society/Government
SupplyUnder-provision of business education reflects continuing challenges:
• Access• Cost • Scalability
1. On-line self-paced learning
2. Delivered via our partners’ network of physical hubs
3. Augmented by face-to-face teaching from business school alumni working pro-bono
Solution
Business Bridge
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Note: 1 This course comprises project management and HR material
Demanding Learning Commitment…
Across Key Content Areas…
Maximises Business Capabilities
Outcome Full set of:– Knowledge– Relevant skills
Confidence to tackle business challenges
Successful participants leave with a recognised certificate
Content High quality and action
orientated
4 Courses:
– Sales
– Marketing & Strategy
– Finance
– Making Things Happen1
Method Blended learning
– On-line– Face-to-face sessions– Group work
In-depth course follow-up
8 week courses
On-line and paper assessment
Our Approach
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The Business Bridge System
• Follow-up sessions• On-line tutor
discussion boards & social media
• Networking events
Economic Exclusion
Economic Inclusion
Attend Physical Hub
Screening Test1
Post-course
Pre-course Orientation
Tutor-led classes
On-line learning
Assessment
6Note: 1 Under development
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Who is Business Bridge for?
Early stage entrepreneurs Typically aged 20-35 Completed secondary education
Aspiring Entrepreneurs
Current target segment• Corporates looking to
up-skill entry-level staff
Future target segment
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Our Economic Model
• BB pays Imparta a license fee to buy a course license for each participant
• BB adds a small margin to cover our operating costs and passes the licensing costs onto the CP
• Students pay a nominal course fee at CP discretion
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ImpartaBusiness
Bridge (BB)Channel
Partner (CP)
Student
Government Agencies
Philanthropic Donations
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Prof. Michael Hay London Business School
TRUSTEE & PROJECT DIRECTOR
Richard Hytner Deputy ChairmanSaatchi & Saatchi Worldwide
TRUSTEE
David Gardner Former CEOAtari
TRUSTEE
Daniel Bamford The Business Bridge
GLOBAL DEVELOPMENT OFFICER
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Delia NdluvoTax DirectorDeloitte
TRUSTEE
Dr. Mike HerringtonDirector of Innovation & Entrepreneurship Centre, GSB, University of Cape Town
Our Team
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Achievements in 2010
Q1 Q4Q2 Q3
Appointed South African
Trustees
Detailed Impact
Assessment
Core Tutor Pools built in South Africa and Ghana
50 Student Ghana Pilot2
India 2011 Pilot
Agreement
60 Student South
African Roll-out 1
Note: 1 With The Business Place, a South African NGO, who were also a key pilot partner; 2 Our pilot partners were Baobab Academy
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Ghana 2010
44% female; 60% aged 18-32
64% of participants running a small business
Employ 4 people on av
V high ratings for course relevance, applicability and value-for money.
100% would recommend to a colleague
Average exam mark of 81%
South Africa 2010
48% female; 70% aged 18-32
92% of participants running a small business
Employ 4 people on av
V high ratings for course relevance, applicability, value-for money.
97% would recommend to a colleague
Average exam mark of 79%
Methodology Phase 1 (Complete):
Benchmark data collection
Phase 2 (March 2011): Begin on-going longitudinal impact tracking
Phase 3 (Q4 2011): Roll-out data collection for18-month, formal PHD research at London Business School
Our Social Impact To Date
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Note: 1Sample size of n=47 from 2010 graduates;2As of March 2011
Our alumni are active across a diverse range of industries; 50% have been in businesses for over a year
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Alumni Profile
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Job Creation
28% of our graduates created new jobs (22 in total) in the past 4 months
22 jobs created
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Ntandazo: A Job Creator
Ntandzo took our How to Win Sales course in 2010, having found generating and keeping clients for his home grocery delivery business tough.
His business, based in the Cape Town township of Philippi, runs as a co-operative that sells (and delivers) direct to its customers via sales agents that live locally.
He explains that taking BB’s sales course has caused an uplift in sales over the past 4 months, leading to him hiring an extra 8 sales agents. He is proud that he now employs 20 people, all from the township he was born in.
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Plans in 2011
Q1 Q4Q2 Q3
Scope Academic
Impact Assessment
Study
100 Student Ghana Roll-
Out4
50 Student India Pilot (Pune) 1
Build Finance Course
(subject to funding)
300 Student South
African Roll-out 2
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End of Year Impact
Assessment
Note: 1 With Project Dharma; 2 With 2-3 Channel Partners; 3 With KEIT TBI in Uttar Pradesh 4 With Baobab Academy, our 2010 pilot partner
Rural India Pilot (UP) 3
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What the Students Said...
“Business Bridge was an eye opener. We started our business three months ago but now we know how to approach things, how to approach our customers.”2009 Cape Town student
“I really got so much from the course. It is meant for the man on the street and is very hands-on. You can take away everything you learn in any week and use it in your business straight away.”
“This course is helping us run our businesses more efficiently and this feels very empowering. I now sit down and work out what my customers’ needs are and how I can help them.”
2009 Johannesburg student2010 Johannesburg student
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• Develop remaining course • Increase penetration
of South African and Ghanaian markets
• Roll-Out in India
2012-2015
Replicating the Model
Developing The Business Bridge
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Funding
£325,000 raised to date
Funding sourced from:
•The David & Elaine Potter Foundation
•Standard Bank
•The Joel Joffe Foundation
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Your Opportunity
We have assisted over 150 entrepreneurs to date and have shown that we make a real difference to the people we work with. We are now ready to reach thousands more.
With your support we can make it happen.
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Supplementary Material
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Course Preparation: Who does what?
Activity CP BB Key Success Factors
Content: Design, Maintenance, Hosting
Work closely with educationalists to ensure course quality Review courses in light of new academic and practitioner
developments Use Imparta’s web services to host the on-line content in the
short-term; BB to build robust servers in the long-term
Channel Partner Selection
Choose partners on the basis of established set of criteria
Secure Funding
CP: Self fund or fundraise to be able to license the courses from BB; BB to assist in fundraising where appropriate
BB: Tailored approaches to link programme to the objectives of funding organisations
Accreditation & Certification
Conduct site visits to assess quality of course delivery
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Activity CP BB Key Success Factors
Marketing to Students Select channel partners with ability to market Business
Bridge courses widely BB to support CP through provision of marketing materials
Student Recruitment Select appropriate channel partners to aggregate suitable
potential students
Testing & Student Selection
BB to make on-line entry test available BB to ensure CPs have secure testing environments
Tutor Recruitment Form strong relationships with tutor aggregators
Tutor Training Ensure every tutor is trained by an experienced Business
Bridge master coach
Note: CP stands for channel partner; BB stands for Business Bridge
Course Recruitment: Who does what?
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Activity CP BB Key Success Factors
Tutor Support Master coaches to provide on-line support to tutors Coaching network to provide additional support/ session tips
On-line Delivery Support
Manage and troubleshoot any IT problems Monitor how students are using their on-line accounts
Course Administration Select channel partners with good management procedures Issue clear reporting guidelines to CPs
Quality Control Perform site visits to assess and track quality of course
delivery
Note: CP stands for channel partner; BB stands for Business Bridge
Course Delivery: Who does what?
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Activity CP BB Key Success Factors
Learning Reinforcement
Organise post-course networking sessions
Web Platform Work with a leading design team to create a compelling
e-learning/ social networking platform
Social Impact evaluation
Track business progress through a series of longitudinal surveys over a 3-5 year period
Develop the web platform to allow students to update their own profiles with their latest business data
Note: CP stands for channel partner; BB stands for Business Bridge
Course Follow-up: Who does what?
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What the Stakeholders Say...
“At the start of the class, several of the delegates raved about the pilot modules they had taken so far. They said that they have found the courses so useful for their businesses”
“At the start of the class, several of the delegates raved about the pilot modules they had taken so far. They said that they have found the courses so useful for their businesses”
Kim ReyTutor, Johannesburg
“The concept is excellent, it is certainly much needed in Africa. In South Africa there is definitely a lack of reasonable business training outside of the normal business schools. I really believe that your programme will go a long way to helping build business literacy.”
“This project could have a major world impact.”
Mike HerringtonDirector, Innovation & Entrepreneurship Centre, Graduate School of BusinessUniversity of Cape Town
Professor Juan ElegidoDean, Vice-Chancellor of Pan-African University
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