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    Introduction

    The company consists of PepsiCo Americas Foods (PAF), PepsiCo Americas Beverages

    (PAB) and PepsiCo International (PI)

    PAF includes Frito-Lay North America, Quaker Foods North America and all Latin

    America Food and Snack businesses, including Sabritas and Gamesa businesses in

    Mexico. PAB includes PepsiCo Beverages North America and all Latin American

    beverage businesses. PI includes all PepsiCo businesses in the United Kingdom, Europe,

    Asia, Middle East and Africa. PepsiCo brands are available in nearly 200 countries and

    generate sales at the retail level of more than $98 billion.

    Some of PepsiCosbrand names are mor e than 100-years-old, but the corporation is

    relatively Young. PepsiCo was founded in 1965 through the merger of Pepsi-cola and

    Frito-Lay. Tropicana was acquired in 1998 and Pepsi merged with the Quaker oats

    company, including Gatorade, in 2001

    PepsiCo offers product choices to meet a broad variety of needs and preference-from fun-

    for-you items to products choices that contributes to healthier lifestyles.

    PepsiCos mission is To be the worlds premier consumer products company focused on

    convenient foods and beverages. We seek to produce healthy financial rewards to

    investors as we provide opportunities for growth and enrichment to our employees, our

    business partners and the communities in which we operate and in everything we do, we

    strive for honesty, fairness and integrity.

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    COMPANY PROFILE

    PepsiCo entered India in 1989 and in the span of a little more than a decade, has grown to

    become the countrys largest selling soft drinks company. The company has invested

    heavily in India making it one of the largest multinational investors. The group has built

    an expansive beverage, snack food and exports business and to support the operations are

    the groups 39 bottling plants in India, of which 17 are company owned and 22 are

    franchisee owned.

    PepsiCo Stays committed to providing its consumers with top quality beverages. Its

    diverse portfolio of brands include the flagship cola brand-Pepsi, Diet

    Pepsi,7up,mirinda,mountain dew, slice fruit drink, Tropicana brand 100% fruit juices in

    various flavors; Aquafina packaged drinking water, Gatorade plus local brands Lehar

    evervess soda, dukes lemonade and mangola.

    PepsiCo is also a dominant player in the snack food segment in India. PepsiCossnack

    food company Frito-lay is the leader in the branded potato chip market. It manufactures

    Lays Potato chips; cheetos extruded snacks, uncle chips; traditional namkeen snacks

    under the kurkure and Lehar brands; and Quaker Oats.

    PepsiCo is one of the largest MNC exporters in India and its export business consist of

    three categories- agri business, commodities and Pepsi system sales. PepsiCo has made

    significant investments with the Punjab Agriculture University to develop a

    comprehensive agro-technology programme that has helped thousands of framers across

    India improve the yield of their farms and the quality of their agricultural products.

    PepsiCo has leveraged its knowledge in contract farming to develop seaweed cultivation

    in Tamil Nadu and has partnered with the Government of Punjab to help farmers of thestate through the utilization of developed technology for citrus farming.

    As part of its sustainable development initiatives, PepsiCo India has been a committed

    leader in the promotion of rain water harvesting, water conservation recycling and the

    reduction of effluent discharge. PepsiCo has also established Zero waste centers and PET

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    recycling supply chains and assisted victims of natural disasters. PepsiCo stays dedicated

    in its endeavor to develop community outreach programs by supporting rural water

    supply schemes, administering opportunities for women in rural areas through vocational

    training as an alternate means of live hood.

    PepsiCo India has worked closely with the Defense forces in rehabilitation of Defence

    Personnel through projects like Mission vijay-2. Under this project Pepsi in association

    with Castrol helped soldiers set booths in rural area to sell pepsi and Castrol products

    there by helping them to not only earn a decent living but also add some colour to their

    lives. Through this project PepsiCo India also tries to give these soldiers distribution

    rights for its soft drinks.

    It gives PepsiCo India great pleasure in associating with Defence India and Samvedna for

    an event to bring cheers and smiles for our Jawaans of BSF (Border Security Force) at

    Wagah.

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    PepsiCo

    Products Details

    Aquafina

    Aquafina bottled water goes through a state-of-the-art purification process so

    that you get the refreshment your body craves in its purest form.

    Brisk

    The original iced tea with tons of attitude. The one with the bold lemon flavor that

    kicked iced tea off the back porch and gave it some street cred. Now that's Brisk, baby!

    Cheetos

    CHEETOS Snacks are the playfully mischievous cheesy crunch that add a little

    lighten-up moment to any day. Proof positive, you simply cant eat a Cheetos Snack

    without smiling. The CHEETOS brand strives to provide consumers with fun times

    every step of the way.

    Diet Mountain Dew

    All the great taste and intensity of DEW without the calories!

    Diet Pepsi

    With its light, crisp taste, Diet Pepsi gives you all the refreshment you need - with

    zero sugar, zero calories and zero carbs. Light. Crisp. Refreshing. Diet Pepsi. Nothing

    refreshes like a Diet Pepsi.

    Doritos

    DORITOS brand tortilla chips deliver a powerful crunch that unlocks the bold

    and unique flavors you crave. The DORITOS brand is constantly creating new ways to

    give you immersive and memorable experiences, to put you in control of the things you

    love most.

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    Fritos

    The popularity of FRITOS Corn Chips has put the snack in a class of its own.

    From small towns and family barbecues to parties in the big city, this classic snack is a

    true icon. The hearty chip even inspired the creation of another American classic,

    FRITOS Chili Pie.

    Gatorade

    Available in over 80 countries, Gatorade's line of performance drinks adds over

    40 years of rehydration and sports nutrition research to the PepsiCo portfolio. Born in the

    lab in early summer of 1965, a University of Florida assistant coach sat down with a team

    of university physicians and asked...

    Lays

    Wherever smiles wherever smiles happen and happiness is celebrated, youll find

    LAY'S potato chips. From backyard BBQs and birthday parties to 4th of July picnics,

    LAY'S chips are there to share the moment. Its no wonder these deliciously fresh -

    tasting and perfectly crispy potato chips have been Americas...

    LiptonMade with natural ingredients, new 100% Natural Lipton Iced Tea unlocks the

    natural goodness of tea, blending it with delicious flavors to hydrate and refresh you.

    Mirinda

    Mirinda is here to be your carefree laugh out loud partner. The bold fruity taste

    and the vibrant fizz will remind everyone; dont take life too seriously. Enjoy the

    sensorial fruity Mirinda experience with Orange, Citrus, Green Apple, and Strawberry,

    Tangerine and Pomegranate flavors. Release Mirinda....

    Mountain Dew

    Mountain Dew exhilarates and quenches with its one of a kind great taste

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    Pepsi

    Pepsi - the bold, refreshing, robust cola.

    Pepsi MAX

    Pepsi MAX is the only soda with zero calories and maximum Pepsi taste!

    Quaker

    Quaker's family of brands includes household names you know and love. These

    consumer brands which deliver great taste, nutrition, quality and variety, have been

    around for as long as 130 years. Ninety-two percent of our U.S. brands hold the number-

    one or number-two position in their respective...

    Ruffles

    Chip lovers have come to know that R RR Ruffles Have Ridges! The thick

    ridges of RUFFLES Potato Chips help hold more great potato chip flavors and stand up

    to the thickest dips.

    Sierra MistSierra Mist Natural is made with real sugar and nothing artificial - just natural

    ingredients so the crisp, clean lemon-lime flavor shines through. It's simple, delicious,

    and refreshing

    Tostitos

    TOSTITOS tortilla chips are made for dipping. Whether its a couple of friends

    gathered to watch the game or a giant backyard barbecue, TOSTITOS are the must-

    have chipsthe ultimate salsa and dip delivery system. With their perfect shape, texture

    and taste, TOSTITOS chips are a reminder that the...

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    Tropicana

    Tropicana, the strongest name in juices, extends the PepsiCo portfolio of brands

    with plenty of nutritious, high-quality flavours. Tropicana Products, Inc. is the leading

    producer and marketer of branded fruit juices. Its products are marketed in the U.S. under

    a variety of brand names, including...

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    MISSION STATEMENT

    Our Commitment

    Sustained Growth

    Empowered People

    Responsibility and Trust

    Guiding Principles

    Care for customers, consumers and the world we live in

    Sell only products we can be proud of

    Speak with truth and condor

    Balance short term and long term

    Win with diversity and inclusion

    Respect others and succeed together

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    VISION STATEMENT

    PepsiCo Sustainability Vision

    PepsiCos responsibility is to continually improve all aspects of the world in which we

    operate-environment, social, economic-creating a better tomorrow than today.

    Tomorrow>Today

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    PRODUCTION PROCESS

    The process of manufacture of Aerated water (soft drink) like Pepsi brand product

    is divided into mainly five parts such as

    1. Water Treatment

    2. Syrup Making

    3. Bottle Washing

    4. Filling

    5. Testing of Product

    (1)Water Treatment: -

    Water treatment is very essential in soft drinks plants as the nature and

    quality of water varies from place to place. To set uniform and standard water the

    process of treatment is carried on. The water taken out from bore well by the help

    of motor pump and pipe line are collected in storage tank where is pre

    chlorinated by chlorinators and by the help of pipe lines comes to treatment tank

    called coagulation tank where to this water solutions of different strength ofbleaching powder, ferrous sulphate, hydrated lime are added through dosing

    pump to reduce alkalinity, hardness, kill the bacteria .The chemical are mixed by

    mechanical stripper and then the suspend mattress settle down as sludge and

    clear water passes to retention tank. From this tank, the water passes through

    sand filter containing fine sand and pebbles and carbon filter containing granular

    carbon and finely through water polisher, micron filter, and UV lamp to ensure

    clear and sanitary water for use. Further water used in bottle washer and boiler

    need softening .for this purpose ,the water from storage tank ,after passing

    through two filter beds contain fine sand and granular carbon respectively comes

    to pass through bad resin were it is softened .this soft water is essential to use in

    and bottle washer to reduce scale formation inside the machines.

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    (2)Syrup Making: -

    For syrup making of particular brand, calculate quantity of sugar water activated

    carbon and high flow super cell known as filter aid taken in to sugar to enter

    steam and also filled by a motor with agitator. Sugar syrup called raw-syrup is

    prepared by dissolving the sugar with continuous stirring and heating by steam

    supplied by fired boiler. This hot syrup by the help of pump is filtered through a

    filter press attached with a series of quality filter paper to separate out carbon

    particles. Clear hot syrup by the help of SS pipe lines passes through water

    P.H.E. for cooling and the then another P.H.E. circulated by glycol for further

    cooling. The chilled syrup comes to a mixing tank to use calculating of sugar

    quantity by Brix Hydrometer, concentrate added and mix thoroughly by a

    mechanical Stirrer fitted to the tank. This syrup is now finished syrup ready for

    use. The concentrate mainly, the liquid part are kept in a cold store, the

    temperature of finished syrup is also maintained by air-conditioner. All the

    containers used for syrup making are cleaned and sanitized by Soda-Bi-Crab,

    strong chlorine solution and hot caustic soda solution.

    (3)

    Bottl e Washing:

    Bottle washing is an important part in soft drink plant. The empty durable

    and returnable bottle used are returned from market in plastic carats are fed to a

    bottle washing machine (washer). The machine has double end system with

    circular chain to carry the bottles. Caustic soda Tri-Sodium Phosphate, Sodium

    Glausonate is adding to the caustic by the supplied. The Caustic tank filled in

    with water heated by steam supplied by the boiler. The empty bottles enter to the

    hot Caustic tank in one end and after being cleaned by hot Caustic solution and

    finally washed with water through spray jets fitted are discharged in other end.

    The washed bottle proper inspections are SU 319 and SU 853 used for conveyor

    cleaned and smooth running of chain carrying bottles. SU 260 and SU 773 is

    used for bottle cleaning, shining, and mold removing.

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    (4)Fill ing: -

    Finished syrup and treated water lime are commixed to a dosing pump

    which mixes syrup and water with ratio of 1:5 and the syrup mixed with water

    enters to carbonator tank to mix CO2gas, which is preserved in cylinder for

    use. The cylinders are connected through CO2 manifold to tank to use

    requisite quantity of gas. To control CO2pressure and temperature of liquid;

    we used recording control (Taylor). The syrup passed through a P.H.E. which

    is called itself by circulation of chilled glycol supplied chilling F-22 gas used.

    The syrup being chilled easily mixed with CO2 gas and enters to filter for

    bottling. The filter is connected with filling valves and lift cylinders. The lift

    cylinder functions by pressure of air supplied by an air composer. The syrup is

    known as beverage in this stage is filled in the cleaned bottles which are

    durable in nature and returnable by buyer filling machine (filter) by a counter

    pressure of carbon dioxide gas. After beverage filled in bottle it goes to the

    crowner where with the help of crown crocks the bottles are sealed (crowned)

    to project the carbonation, flavor, outside contamination and spoilage. The

    finished products are coded by a coding machine and inspected properly by

    inspection light while passing through the conveyor where finished product

    are accumulated enters to carat washer machine and it is washed movesthrough the conveyor where finished product are accumulated.

    Then the products are kept in plastic carats which are durable in nature and

    returnable by buyer, put on palates and sent to shipping for shipment. The entire

    container in contact with syrup are properly cleaned and sanitized by Soda-Bi-

    Carbonate, hot water, caustic soda solution and strong chlorine does.

    (5)

    Testing of product: -

    Finally the finished syrup during bottle is tested in laboratory to meet the

    parameters and also to get a standard and quality products to maintain the

    standard and information and uniformity in products the sugar contents and

    carbonation in the bottle are checked in regular intervals by Brix-hydrometers,

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    Refrectometer and pressure gauge. The dead weight tested is used to calculate

    pressure gauge to know the correct pressure. TA &Ph are tested by digital Ph

    meter. Electronic digital balanced is used to weight chemical to conduct test in

    lab. The purity of CO2 is checked by CO2 purity tester. The chlorine

    comparators. The microbiology test of the product and water used in syrup

    making and production are also done to ensure that the product is free from

    any bacteriological contamination. To conduct the micro test hot sterilizer

    incubator, autoclave, pads filter membranes, media are produced and used.

    The Diesel generator is operated in case of electricity failure for smooth

    operation of the plant. To drawn electricity for the State Electricity Board the

    transformer is used.

    The steps involved in the production process are:-

    First the fork lift supplies the empty bottles which are collected from the

    distributions.

    Then depalletising is done i.e. separating cases filled or empty bottles

    from the wooden planks.

    Uncasing is done by separating empty bottles from the cases/carats.

    Empty bottles are then fed into the bottle washer where stream with some

    chemical is used for washing.

    Washed bottles are then send to the filler where premix (Composed of

    syrup, treated water bulk CO2)is filled in it.

    The whole concentrated is chilled with glycol before filling and then

    crowning is done.

    The filled bottles are passed through inkjet coder for printing price and

    date.

    Then again the filled bottles are send for final light inspection and from

    there they are collected on a table.

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    Lastly the filled bottles are arranged in the crates (casing) and then

    palletizing is done for storing it in the warehouse.

    PREPARATION OF SYRUP

    Treated water + Sugar = Flavour

    PRODUCT M ANUFACTURED

    The product manufactured by Pepsi Beverages Pvt. Ltd. are very limited ranges

    as it is not independent to diversity its products. It is a unit of Pepsi food Pvt. Ltd. which

    supplies concentrates for drinks. They are:-

    Products Quantity Colour F lavour

    Pepsi

    Mirinda

    7 Up

    Mountain Dew

    Slice

    Lehar soda

    Pet

    Pet

    300 ml, 200ml

    300 ml, 200ml

    300 ml, 200ml

    300 ml

    300 ml

    1.5 lt.

    2 lt.

    330 ml

    Brunt sugar

    Sun-set

    Colorless

    Sunset

    Tetrazine

    Brunt sugar

    Brunt sugar

    Brunt suga

    Cola

    Orange

    Lemon

    Lemon

    mango

    Cola

    Cola

    Cola

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    CONSUMERS

    The main consumers of these products naturally are youth. Besides the direct

    consumer it is also used for the some purpose of providing it to the mass by hoteliers,

    restaurant owners and various other soft drink peddlers. These products are the choice of

    the new generation. Thus it can be said that it is a product of mass consumption

    DECISION MAKI NG FOR CHANNEL OF DISTRIBUTION

    The marketing executive must undertake to following steps in order to establish

    the channel of distribution for a company.

    1. He/She must understand the retail and wholesale market and type of middlemen

    available in both.

    2. He/She must understand the various conflicts which continually exist between and

    within the channel.

    3. He/She must select the general channel to be used keeping in mind the goals of

    the company marketing programme and the job to be done by distribution system.

    4. He/She must take decision regarding be intensity of the distribution (i.e. the

    number of middlemen) to be used each level and each market.

    5. He/She must select the specific firms which will handle his product and then

    manage the day to day working relationship with them.

    6.

    He/She must determine the methods and the procedure in firms (i.e. use of the

    transportation and warehouse facilities and services in firms making programme)

    in the physical distribution of the product.

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    Types of Marketing Channels

    1. Direct marketing channel : A marketing channel that has no intermediaries level

    2. Indirect marketing channel : Channels containing one or more intermediaries

    Customer M arketing Channels

    Channel 1. Manufacturer..Consumer

    Channel 2. ManufacturerRetailerConsumer

    Channel 3. Manufacturer...Wholesaler.RetailerConsumer

    Channel 4. Manufacture.WholesalerJobberRetailer.Consume r

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    CHANNEL DYNAMICS

    Distribution channel do not stand still. New wholesaling and retailing institution

    emerge and new channel system evolves. There are four types of marketing channels.

    1. Conventional Distribution Channel

    A Channel consist one or more independent wholesaler and retailers. Each is a

    separate business seeking to maximize its own profits even if this goal reduces

    profit for the system as a whole. No. of channel members has complete or

    substantial control over the other members.

    2. Vertical Marketing Channel

    This is most recent marketing channel. A distribution channel system as

    producers, wholesaler and retailers act as unified systems. One channel member,

    the channel captain owns the others or franchises them or has so much power that

    they all co-operate. The channel captain can be the producer, the wholesaler or the

    retailer.

    3. Horizontal Marketing Channel

    A distribution channel system in which two or more unrelated companies put

    together resources or programmes to exploit an emerging marketing opportunity.

    4. Multi-Channel Marketing

    In the past, many companies sold to single market through a single channel.

    Multi-channel marketing occurs when a single firm uses two or more marketing

    channels to reach one or more customer segments.

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    4. Convenience Store: -These are relatively small store located near residential

    areas, open long hours, seven days a week and carrying an united lines of high

    turnover convenience products at slightly higher prices.

    5. Discount Store: -These sell standard merchandise at lower prices with lower

    margins and higher volumes.

    6. Off price Retailers: - These sell the merchandise which are bought at less

    than regular wholesale prices and sold as less than retail. These may be of

    three types mentioned as under:

    a) Factory orders

    b) Independent off price retailers

    c) Warehouse clubs ( Wholesale clubs )

    WAREHOUSING

    Every company has to store its finished goods until they sold. A strong facility is

    necessary because production and consumption cycles rarely match.

    Warehousing is not a simply storing activity but a package of services that

    enables the smooth running of the industry.

    The stores must be in constant touch with the use department in order to provide

    uninterrupted services to the manufacture and its decision since working capital is locked

    up in the warehousing stores in equal to money.

    The stores functions can be organized in the following manner:-

    a) To receive raw material components equipments etc.

    b) To meet the demand of use department by issuing the order

    c)

    Accounting the transaction properly.

    d) Minimizing obsolescence surplus and scrap by right identification and

    using correct preservation method.

    The company supply finished products frequently to different distributors as per

    the demand.

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    Every distributor keeps a minimum stock of different products of the product line

    so that the uninterrupted supply could not affect.

    In the industrial sector service of optimization where boils down to any exercise

    of optimization where limited available resources are to be distributed equitably.

    The problem arises from the material that are in stock the form of capital cost,

    storage loss, pilferage obsolescence, insurance, handling, documentation etc. Services

    level that can be maintained and hence the concept stores in money should be understood

    by everybody in the organization.

    INVENTORY DECISION

    (1)Branding and Packaging

    Out of the total market activities some are directly performed and

    controlled by Pepsi Beverages Pvt. Ltd. itself some are followed according to

    the standing instruction of Pepsi Foods Pvt. Ltd.

    So far as the process of branding and packaging is concerned the Pepsi

    Beverages Pvt. Ltd. Along with the authorized bottle in India adopt the same

    pattern.

    (2) Wholesaling

    Wholesaling includes all the activities involved in selling goods or

    services to those who buy for resale or business use. Manufactures use

    wholesalers because wholesalers can perform function better and more cost

    effectively than the manufacture can. These functions are not limited to selling

    and promoting, buying and assortment building bulk barking, warehousing,

    transporting financial risk bearing dissemination of marketing information and

    provision of management services and consulting.

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    Like retailers wholesaler must decide on target market, product assortment

    and services promotion and place. The most successful wholesalers are those who

    adopt their services to meet and target customers needs, recognizing that existing

    to add value to the channel.

    (3) Retailing

    Retailing includes all the activities involved in selling goods or services

    directly to find consumer for their personal non-business use. A retailer or retail

    store is any enterprise which sales volume comes primarily from retailing.

    All marketer retailers must prepare marketing plans that include decision on target

    market.

    So the marketing channels can be viewed as a set of interdependent organization

    with high potential for conflict. Then why would any business chosen to become

    part of channel system.

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    DISTRIBUTION OF PEPSI

    Here there are four systems of distribution channels.

    Channel 1. ManufacturerConsumer

    Channel 2. ManufacturerRetailer..Consumer

    Channel 3. ManufacturerWholesaler.RetailerConsumer

    Channel 4. Manufacture.WholesalerJobberRetailer..Consumer

    Channel of distribution of Pepsi Beverages Pvt. Ltd.

    By Lorry or Truck

    Distributor

    Dealers of customer

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    HR DEPARTMENT

    The term human resource management refers to the task of handling people who belong to the

    different status of the society, i.e. students, employees, employers, the self-employed, sportsmen,

    housewives etc. Human Resource department is that part of management process which is primarily

    concerned with the human constituents of an organization.

    InPepsico, HR department divided their functions into two

    1.

    Core

    2.

    Sub unit

    1. Core activities are:

    Recruitment

    Confirmation

    Time office

    Pay roll

    Welfare

    PF

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    Contract

    Leave

    Performance appraisal

    Gratuity

    ESI

    Medic claim

    Re imbursement

    Grievance

    Induction/ Orientation

    Bonus

    Transportation

    Exit

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    2. Sub unit activities are:

    Training

    Safety

    Security

    Canteen

    1. Core activities are:

    Recruitment:Recruitment is the process of searching for prospective employees and stimulating them to apply

    for jobs in the organization.

    - By Edwin B. Flippo.

    Vacancies may arise in an organization due to any of the following reasons:

    o Retirement of an employee on attaining a certain age

    o Death of an employee

    o

    Resignation of job by the employee due to certain reasons

    o Disablement of an employee from service for certain reasons.

    Vacancies also arise when new posts are created in an organization particularly when expansion activities

    are undertaken.

    For the recruitment process. The organization having selected/list of institution based on that they

    select the employee.

    The recruitment process is based on their qualification. Based on that they are conducting test,

    group discussion for the candidate. At finally they conducting Medical examination to the entire

    candidate. If the candidate passed in the above process, then only he/she will selected for the job.

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    The different kinds of employees are:

    1. Short term trainee

    2.

    Apprenticeship

    3.

    DET (Diploma Engineering Trainee)

    4.

    GET (Graduate Engineering Trainee)

    5.

    Higher authority

    HR department maintaining a separate Document/file for every individual employee. From the time of

    offer letter & date of join toat the time of while relieving from the organization. This will helpful for

    future reference.

    Confirmation:

    Probation:

    Before confirmation the probation will take place. Probation is the initial testing period of the

    candidate during which his performance will be watched. The period of probation may vary from

    organization to organization. In certain organization it may be 6 months while in others it may extend up

    to 2 years. But in this organization probation period is 6 month to 1 year only.

    Confirmation:

    Only on successful completion of the period of probation the candidates appointment will be

    confirmed. It is only after getting the confirmation order the candidate becomes eligible to contribute to

    provident fund and such other schemes.

    Some concerns pay only consolidated pay to the candidate during his period of probation. He will

    be put on scale of pay only on completing his probation. The scale of pay shows the break ups of an

    employees salary, i.e., his Basic Pay, Dearness Allowance, House Rent Allowance and Medical

    Allowance Payable.

    A candidate who has not performed satisfactory during the period of probation will not be retained.

    He will be issued the termination order.

    Time office:

    Time office is the one of the major function in HR department. Here they maintain the

    attendance of the employee daily on the shift basis. In the organization this was done through the help of

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    punching machine and also with manual record. While the employee going for On Duty he/she should

    inform and get permission from the time office and after that he/she should get gate pass from security

    department.

    If the employee put medical leave/authorized leave/at the time of critical situation they should

    inform to the time office because they should inform/submit the report to their higher authority. And also

    the employee can claim medic claim/allowance through the help of time office.

    Pay roll:

    Pay roll process is done by the HR people. Pay role is the payment of wages/salary to the

    employee. Calculation of payment is also done by the HR people, after preparation of the salary slip, they

    send this to finance department after the verification they will allot the payment to employee. And the

    calculation of salary is 26 days of a month i.e., working days.

    Calculation of monthly salary will be distributed salary includes the following:

    Basic pay : XXX

    Fixed dearness allowance : XXX

    Total earnings : XXX

    NET AMOUNT = TOTAL EARNINGS - TOTAL DEDUCTION.

    TOTAL DEDUCTION = PF + ESI + ADVANCES.

    Welfare:

    The organization gives more importance to the employee in all the ways. Like providing safety

    hand glows, shoes, dresses and etc.,

    PF:

    By seeing of every industry for PF, they are going for financial institution or insurance company.

    But in Delphi-TVS they itself having their own trust and the work are done with in the industry itself by

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    induction/orientation program. To introduce the new employees to the organization and to the employee

    new task, about manager & work group orientation program is needed.

    Purpose of orientation:

    1.

    To create favorable impression with respect to the work & organization.

    2.

    To reduce anxiety and hazing: It reduces the confusion and gets the employee comfortable to

    work.

    3.

    To develop realistic job expectation among the new employee.

    4.

    To reduce start-up cost: It reduce the starting durable, we can known about the organization.

    5.

    To save time & effect: It regards to learning process.

    6.

    To improve new works productivity by giving training to improve skills.

    7.

    To reduce turnover.

    8.

    To reduce conflict (Misunderstanding).

    9.

    To strengthen organization culture.

    Topics often covered in new employees orientation program:

    It is classified as four:

    1.

    Organizational issue

    2.

    Employee benefits

    3.

    Introduction

    4.

    Job duties

    1. Organizational issue:

    History of employer (Owner)

    About organization

    Layout of physical facilities

    Probationary period (Training period)

    Product line & service Provided

    Over view of the production process

    Company & rules

    Disciplinary regulation

    Employee handbook

    Safety procedures & enforcement

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    2.

    Employee benefits:

    Vocation and holidays

    Training & Education Benefits

    Counseling

    Insurance benefits

    Retirement program

    3. Introduction:

    To supervisor

    To Trainers

    To Co workers

    4. Job duties:

    Job location & Job task

    Job safety requirements

    Over view of job

    Job objectivities

    Relationship to other jobs.

    Bonus:

    It is an additional reward for high performance. It is a discretionary payment. It is not gurantee &

    it does not become part of the recipient basic salary.Bonus may be based on a variety of performance

    measures, for example: achievement of specific objective.

    Transportation:

    The organization providing transportation facilities for the employee from the employee placeitself. This facility is very much helpful for the employees who are all coming from very long distance.

    This facility is applicable for all surrounding area. Here from where they come from that is from their

    place to work place & work place to their place.

    The organization follow this concept here (Zero profit, Zero loss). It gives benefit for all.

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    Exit:

    Exit or in other word we can call that as separation. It means after the attainment of retirement,

    dismissal, and the employee will separate from the organization. That is there is no link between

    employee and the industry. Here the organization settled the person and send off him from.

    2. Sub unit activities are:

    Training:

    In this training program, the trainer gives the training based on their qualification and previous

    work experience. The training program was conducted for the following:

    o GET

    o

    DET

    o

    Lateral entry trainee

    o Short term trainee

    o

    Apprenticeship

    1.

    GET (Graduate Engineering Trainee):

    For Graduate Engineering Trainee, they are providing 6 month training.

    2. DET (Diploma Engineering Trainee):

    For Diploma Engineering Trainee also, they are providing 6 month training.

    3. Lateral entry trainee:

    Lateral entry trainee means giving training for higher authority. Higher authority means that who

    come from other organization and joined as a top person in the organization. For them they are giving

    training and conduct induction program. Here the higher authority is called like GM, AGM, etc.

    4. Short term trainee:

    For Short term trainee they give training for 1 year.

    5. Apprenticeship:

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    This is a conventional or a traditional method of training. In such a method, the trainee, called

    apprentice, is placed under a qualified senior worker. The apprentice learns the work by observing and

    assisting his senior. During the period of training the apprentice gets a consolidated pay called stipend.

    Methods of training:

    The various methods of training may be grouped under two categories:

    1.

    On-the job training

    2.

    Off the job training

    On-the job training refers to training given to an employee in the place where he is employed.

    Work and learn is the philosophy of such a training concept.

    The following are some of the important on the job training methods:

    Induction training

    Apprenticeship training

    Refresher training

    Most of the on-the job training methods are suitable for training clerical employees and factory

    workers.

    Off the job training refers to training given to staff at a place away from the actual work place.The following are some of the important off the job training methods:

    Lectures and conferences

    Management games

    Brain storming

    The off-the job training methods are suitable for training junior executives.

    Safety:

    Safety is the major thing in the organization, for that they are concentrate on more and more

    towards the production area, food, and environment and if there is any implement of the new thing they

    will analyze/ discuss with senior medical officer and with top level people. And also they concentrate

    more nature also because it gives blessing mind to employee to work with enthusiasm.

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    Safety Provisions:

    General safety instructions are followed as applicable work instruction.

    Fire extinguisher is provided at identified locations and servicing/refilling schedule is maintained

    by HOD as per fire extinguishers service record. The lists of trained fire fighter are displayed in the shop

    floor along with the fire station telephone number. Fire extinguisher is also provided with the label

    indicating the next due dates for servicing/refilling.

    First aid boxes are provided at the identified locations. The list of medicines with nearest

    hospital/ambulance telephone numbers, emergency contact no. and of trained first aid personnel are

    displayed near the first aid boxes.

    Electricians are provided with rubber gloves, grinding and welding operators are goggles.

    Security:

    Security is one such need. People, generally, prefer secured jobs. Similarly, every employee

    wants to contribute to provident fund, insurance and such other schemes that protect his interests

    particularly in his old age when he cannot work and earn.

    Canteen:

    Canteen also comes under HR department. Here OHC play a major role for the safety purpose of

    all employees. And the organization providing a hygienic food for all employees. This will maintain a

    healthy organization in the organization itself. The organization provides the food for employee in a

    reliable manner. And also they are providing food on shift wise also. In this canteen they use buffo

    system. This show the neatness of the organization concept.

    The organization runs on shift basis:

    There are 3 shifts and general shift:

    Shift timing is:

    Ist SHIFT : 6.00AM TO 2.00PM

    IIst SHIFT : 2.00PM TO 10.00PM

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    IIIstSHIFT : 10.00PM TO 6.00AM

    GENERAL SHIFT -9.00AM TO 5.00 PM

    HR POLICY

    HR policy is general statement that helps the employees & the management to guide in thinking

    and t take action in decision making.

    This will serve as a roadmap for manager on no of issues such as recruitment, selection,

    promotion & compensation and etc.

    These HR policies are developed by the top management to assist manager.

    HR policy contains the following things:

    Recruitment

    Confirmation

    Time office

    Pay roll

    Welfare

    PF

    Contract

    Leave

    Performance appraisal

    Gratuity

    ESI

    Medic claim

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    Re imbursement

    Grievance

    Induction/ Orientation

    Bonus

    Transportation

    Exit

    Training

    Safety

    Security

    Canteens

    DEPARTMENT OF FINANCE & ACCOUNTS

    OBJECTIVES

    Facilitating other service departments with speedy clearance of expenditure proposals

    while ensuring financial property.

    Disbursement of all staff related payments as per schedule.

    Timely preparation and submission of budgets well within the dead line given by the

    head quarters.

    Finalizing of all financial accounts in accordance with the directions of head quarters.

    FUNCTIONS

    1. Maintenance of a system of financial control, internal check and financial scrutiny of all

    expenditure and revenue proposals.

    2. Manager of cash flow.

    3. Disbursements to staff including retired persons.

    4. Disbursements to outside agencies for supplies and services provided.

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    5. Revenue billing, follow up and realization.

    6. Preparation of budgets and maintenance of a proper system of budgetary control.

    7. Maintenance of financial accounts in accordance with the directions of head quarters and

    preparation of financial statements.

    8. Management of information systems.

    9. Coordinating with internal and external audit and government audit for smooth disposal

    of audit queries.