INTRODUCING THE FUTURE OF SEPTA FARE COLLECTION

14
INTRODUCING THE FUTURE OF SEPTA FARE COLLECTION INTRODUCING THE FUTURE OF SEPTA FARE COLLECTION Smart Card Alliance – Transportation Council Philadelphia, September 2012

Transcript of INTRODUCING THE FUTURE OF SEPTA FARE COLLECTION

Page 1: INTRODUCING THE FUTURE OF SEPTA FARE COLLECTION

INTRODUCING THE FUTURE

OF SEPTA FARE COLLECTION

INTRODUCING THE FUTURE

OF SEPTA FARE COLLECTION

Smart Card Alliance – Transportation Council

Philadelphia, September 2012

Page 2: INTRODUCING THE FUTURE OF SEPTA FARE COLLECTION

An electronic fare payment system that is:

Secure, reliable, and convenient

Easy to understand and purchase

Offers seamless travel across all SEPTA

services

Simple, straight-forward fare policies

Creating a Vision –

What Riders Want

Page 3: INTRODUCING THE FUTURE OF SEPTA FARE COLLECTION

• Any compliant form factor

• Whatever is in your pocket:

• Contactless credit and debit cards

• Building access ID cards

• School ID cards

• Government-issued benefit cards

• Cash

• SEPTA card

• Cell phones

NPT Accepts All Payment Forms

Page 4: INTRODUCING THE FUTURE OF SEPTA FARE COLLECTION

Fare Policy Considerations

• Research Customers Needs and Preferences

• Fare Policy Advisory Group for Guidance

• New Benefits for Calendar Period Passes

• Electronic tokens

• New transfer and zone policies

• RR Fare Collection

• Virtual ticketing

• Public input process

Page 5: INTRODUCING THE FUTURE OF SEPTA FARE COLLECTION

What will change?

New Ways to Purchase Fares:

•Vending machines

•Virtual purchases via phone, internet

•Auto-pay

•Extensive 3rd party purchase and reload network

•Contactless credit cards, mobile payment

Universal Fare Media:

•Same cards / payment forms on both RR and transit

•No more RR-only tickets

•No more transit-only tokens

•Freedom of choice of customers

•Electronic cards for disabled and seniors

Page 6: INTRODUCING THE FUTURE OF SEPTA FARE COLLECTION

Contract Award

•ACS Transport Solutions (Xerox)

•Design, build, install, maintain

•Robust back-end system, real-time

communications network, customer

support

•Unconstrained by proprietary technology

•License to leverage to neighboring

agencies and throughout Pennsylvania

•Notice To Proceed February, 2012

•Midway through design phase

Page 7: INTRODUCING THE FUTURE OF SEPTA FARE COLLECTION

7

Sam Sulaiman

Equipment

Jerry Kane

Fares and Processing

John McGee

Chief Officer

Kevin O'Brien

Sr. Program Manager

Joe Reville

Systems

Communications

Jack Gill

Railroad

Installation

Tom Carl

Sub-El

Installation

NEW PAYMENT TECHNOLOGIES TEAMNEW PAYMENT TECHNOLOGIES TEAM

Jack Tepper

Contract

Administration

Al Outlaw

Legacy systems

Page 8: INTRODUCING THE FUTURE OF SEPTA FARE COLLECTION
Page 9: INTRODUCING THE FUTURE OF SEPTA FARE COLLECTION

Market East Station

New Fare Line at Concourse Level9

Page 10: INTRODUCING THE FUTURE OF SEPTA FARE COLLECTION

Suburban Station – West Concourse

Page 11: INTRODUCING THE FUTURE OF SEPTA FARE COLLECTION

30th Street Station

Page 12: INTRODUCING THE FUTURE OF SEPTA FARE COLLECTION

12

Suburban Station

Page 13: INTRODUCING THE FUTURE OF SEPTA FARE COLLECTION

Gateway Stations

Page 14: INTRODUCING THE FUTURE OF SEPTA FARE COLLECTION

Questions?

John McGee

[email protected]

Jerry Kane

[email protected]