Introducing HP BTO Essentials
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Transcript of Introducing HP BTO Essentials
1 ©2010 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice
Introducing HP BTO Essentials
David JassoSenior Product Marketing Manager, HP
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BTO Solutions Journey
Phase Description Status
1 Acquire the IT supply chain Largely complete
2 Integrate best of breed portfolio to deliver IT solutions
Establishedapproach
3 Deliver a unified foundation for BTO Ops and BTO Strategy
Evolving
4 Extend the unified foundation into BTO Apps
In Planning
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Motivation for Phase 3
Phase 1 and 2 Customer Feedback
Great start– Breadth and depth of offering– Solution approach is right on
More is still needed–Address solution based dashboards, reports, and analytics–Provide better integration of new IP to support core processes–Provide better connection to knowledge sources (best practices)
Phase 3– Builds upon strong technology elements already being leveraged– Adds new capabilities to address additional customer expectations– Innovates under the umbrella of a unified set of capabilities
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UCMDBBTO
Data model
HP LiveNetwork
HP Operations Orchestration
BTO Discovery
Data Integration
IT Process Automation
Visualization andDecision Support
Content and Community
UI Mash-up Shared Reporting
BTO Solutions
Unified Technology Foundation
DW
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BTO Data Model
Unifying data model– The vocabulary for data exchange
between products
– Being implemented across BTO
Benefits of adopting BDM– Improved data consistency across
BTO
– Reduce cost in manually reconciling data
– Reduction in reconciliation issues
– Greater interoperability, simplified solutions
– Better transparency between IT and Business Services
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Data Consumers
Data Providers
Core CI Discovery andDependency Mapping
Extended Core CI Discovery Non- Core CI Data
Integration and Federation
–UCMDB provides a shared service context across IT
–Access to data across IT in Service Context–Foundation for Configuration Management System for multi-pillar solutions
–Foundation for Real time service model within BSM
–Leverages BTO Discovery and BTO data model to support integration
Universal CMDB
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Operations Orchestration
CCRM example– RFC is opened in SM, reviewed
and approved in RC– Approval triggers OO flow which
executes change operations using HP Server Automation
– OO flow updates & closes SM ticket
CLIP example– Alert launches OO flow and OO
flow takes ownership of alert– OO opens incident ticket in SM
and also drives diagnostic and repair procedures
– OO flow updates SM ticket with full audit trail , acknowledges the OM alert event and closes the SM ticket
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LiveNetwork
Directly integrated with BTO products
– Software downloads– Peer and HP networking– Announcements– RSS feeds
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Reporting and Analytics Approach
STRATEGICMEASURE-
MENT
ANALYTICALAPPLICATIONS
OPERATIONALREPORTING
Business Objects based reports built on operational databases
Process Analytics, Financial Planning and Analysis, Performance
Executive Scorecard
–Real or near real time data–Operational focus–Embedded with products
–Historical trending across domains–Leveraging the BTO DW
–Personas based dashboards–Leveraging KPI library–Leveraging the BTO DW
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myBTO Dashboards
BTO Data Warehouse
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Executive Scorecard
–Built using UI Mash-up technology leveraging multiple existing data marts
–Will leverage a single BTO wide data warehouse in the future–Demonstrates our intention and aspirations
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Our StrengthsWhat our customers tell us
Portfolio bread and depth– Customers believe we can solve more of their problem than
alternative vendors
Solution orientation– Customers believe we are on the right track to deliver
integrated solutions
Leverage– Customers like that we are leveraging technologies like OO
and UCMDB across the portfolio
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Q&A
14 ©2010 Hewlett-Packard Development Company, L.P.
To learn more on this topic, and to connect with your peers after
the conference, visit the HP Software Solutions Community:
www.hp.com/go/swcommunity
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