Introducing Microsoft® Exchange Server 2010

Harold WongIT Pro Evangelistblogs.technet.com/haroldwong

Introducing Microsoft® Exchange Server 2010

Benefits & Improvements

Agenda

Balancing Needs in a Changing Workplace

Strategic Business Challenges

Strategic Business Challenges

VP of Sales

“Our Sales teams need to connect with the right customers

and systems while on the road ”

CIO Technology Director

“I need to deliver secure and compliant

communications tools to support a highly distributed

workforce”

IT Manager: Messaging

Infrastructure

“I need to reduce hardware costs and

operational overhead”

Communication overload

Balancing Needs in a Changing Workplace

Globally distributed users and partners

High cost of communications

Increasing security and compliance

Microsoft® Exchange Server 2010

Flexible and Reliable

Continuous availability

Simplifies administration

Deployment flexibility

Anywhere Access

Manage inbox overload

Enhance voice mail Collaborate

effectively

Protection and Compliance

E-mail archiving Protect

communications Advanced security

Optimize for Software + Services

Provide the flexibility needed to operate a scalable, high performing, and easy to administer messaging

infrastructure

Flexible & Reliable

Delivered in Microsoft® Exchange Server 2007

Improved Installation and deployment experience High availability through continuous replication Simplified management console and command line shell

Building on these investments in Exchange Server 2010

Single platform for high availability and disaster recovery Role-based admin, Web-based management, and user self-service Choice of storage hardware from SAN to low-cost DAS options

Simplify mailbox resiliency with new unified platform for high availability and disaster recovery

Continuous Availability

Evolution of continuous replication technology Easier to deploy and manage than traditional

clustering Allows for each database to have up to 16 replicated

copies

Mailbox

ServerDB1

DB3

DB2

DB4DB5

Mailbox

ServerDB1DB2

DB4DB5

DB3

Recover quicklyfrom diskanddatabasefailures

San Jose New York

Mailbox

ServerDB1DB2

DB4DB5

DB3

Replicate databases to remote datacenter

Limit user disruption during mailbox moves and maintenance

Continuous Availability

Users stay connected and productive as mailboxes are moved between servers Send messages Receive messages Access entire mailbox

Administrators can perform migration and maintenance during regular hours

Mailbox Server 1 Mailbox Server 2

E-Mail Client

Client Access Server

Database Availability GroupsEasily Deliver Reliability & Availability

demo

Delegate specific tasks to specialist users with role-based administration

Simplify Administration

Conduct mailbox searches for legal

discovery

Compliance Officer Human Resources

Update employee info in company

directory

Help Desk Staff

Manage mailbox quotas

Minimize costs, TCO with enhanced management

Increase Exchange availability with integrated management tools and embedded product knowledge

Simplify deployment and management of physical and virtual messaging environments Manage the entire physical and virtual

Exchange environment with a single set of tools

Automate regulatory compliance efforts by reducing manual labor

and human error Detailed security auditing , access and configuration management

War on Cost Study Findings- Organizations that adopt 30+% of the management best practices and tools to automate

•Exchange recovery processes -- pay $12,500 less in IT labor costs per server

•Exchange deployment -- pay $ 9,000 less in IT labor costs per server

User Self-ServiceHelp Lower Support Costs

demo

Deployment Flexibility

Continual platform innovation yields 70% reduction in disk IO

Disk IO patterns optimized for better hardware utilization

Resilience against corruption through automated page-level repairs

Storage Area Network (SAN)Direct Attached w/ SAS Disks

JBOD SATA (RAID-less)Direct Attached w/ SAS Disks

Wide range of storage hardware options enabled by scalability

and performance enhancements

Anywhere AccessManaging Communication Overload

Delivered in Microsoft® Exchange Server 2007 Outlook experience on the Web, phone, and mobile device Single inbox for voice mail, e-mail, and more Increased productivity with improved calendar experience

Building on these investments in Microsoft® Exchange Server 2010 Easier inbox navigation with enhanced conversation view Voice mail with text preview and customizable call

answering rules Access from virtually any platform, Web browser or device

Offer an easy to navigate, universal inbox with advanced messaging features

Manage Inbox Overload

Conversation view

Ignore conversation

Instant messaging

Organize and navigate with

ease

Enhanced conversation view and filtering

Conversations in Outlook Web AppEnable Your Users to Get More Done

demo

Message Inbox Overload

Sender MailTips help reduce unnecessary and undeliverable mail

Enhance Voice Mail

Contextual contact actions

Text preview of voice mail

Audio playback

Quickly triage and take action on messages with voice mail previews

Voice Mail PreviewQuickly Triage Voice Mail Messages

demo

Enhance Voice Mail

Defining a custom voice

mail menu

Managing call answer

rules

Create customized voice mail menus & call answer rules to give important calls top priority

A familiar and rich Microsoft Outlook experience across clients, devices and platforms

Collaborate Effectively

Desktop Web Mobile

Protection & ComplianceIntegrated Tools to Preserve, Protect and Discover E-Mail

Delivered in Microsoft® Exchange Server 2007 On-premises and hosted protection from virus & spam Compliance to corporate and government regulations Mobile device security and management policies

Building on these investments: Microsoft® Exchange Server 2010 Integrated archiving capabilities Rules-based protection of e-mail and voice mail messages Granular retention policies and powerful multi-mailbox

search

Achieve increased IT governance compliance with integrated tools to preserve, protect and discover e-mail

communications

Integrated Archiving and RetentionPreserve and Discover E-Mail Data

E-Mail Archiving

Seamless integrated experience in Microsoft Outlook and Microsoft Outlook Web App

Granular retention policies that do not disrupt User workflow

Powerful and easy to use Web-based e-discovery tools

Preserve

Personal Archive

Discover

Move & delete policies

Hold PolicyMulti-mailbox

search

Preserve and discover e-mail data without changing the user or IT Professional experience

Protect Communications

Automatic Content-Based Protection: Transport Rule action to apply RMS template to e-mail or

voice mail Support for scanning of attachments and searching of

protected mail Internet Confidential and Do Not Forward Policies available

out of box Information protection cross PC, web, and mobile device

Automatically protect messages with centralized rights management rules

Stop malicious software and spam from entering into the messaging environment

Advanced Security

Hub Transport

Server

Mailbox Server

Client Access Server

Antivirus and anti-spam protection for Microsoft® Exchange Server 2010 Server Roles

Hosted Service On-Premise Software

SMTP

Internet

Multiple scan engines throughout the corporate infrastructure Tight integration with Exchange maximizes availability and

performance Easy-to-use management console for central configuration and

operation

Optimized for Software & Services

Deploy Microsoft Exchange in the way that best fits your business needs

Cloud Services

Seamless User

experience

On Premises

Coexistence

Lower IT costs with a Flexible and Reliable messaging platform

Increase productivity through Anywhere Access to business communications

Better manage risk by safeguarding your business with Protection and Compliance

Learn More About Exchange 2010

Technical Resources

The New Efficiency Virtual Launch Experience TechNet Exchange Website Exchange Webcasts and Podcasts

Get Hands on Training

Training Offers—Exclusive for Launch Attendees

Community Resources

Exchange Team Blog Exchange Forums

http://msexchangeteam.com/URL here

http://social.technet.microsoft.com/Forums/en-US/exchange2010/threads

www.microsoft.com/learning/careeroffers

www.thenewefficiency.com

http://technet.microsoft.com/en-us/exchange/default.aspx

http://technet.microsoft.com/en-us/exchange/bb288465.aspx

© 2009 Microsoft Corporation. All rights reserved. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the

date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.