Intro to Salesforce Lightning for Admins

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Intro to Lightning for Admins London May 21, 2015

Transcript of Intro to Salesforce Lightning for Admins

Intro to Lightning for AdminsLondon May 21, 2015

Matthew MorrisSoftware Architect & Director

Speaker

@matmorris

Safe HarborSafe harbor statement under the Private Securities Litigation Reform Act of 1995: This presentation may contain forward-looking statements that involve risks, uncertainties, and assumptions. If any such uncertainties materialize or if any of the assumptions proves incorrect, the results of salesforce.com, inc. could differ materially from the results expressed or implied by the forward-looking statements we make. All statements other than statements of historical fact could be deemed forward-looking, including any projections of product or service availability, subscriber growth, earnings, revenues, or other financial items and any statements regarding strategies or plans of management for future operations, statements of belief, any statements concerning new, planned, or upgraded services or technology developments and customer contracts or use of our services. The risks and uncertainties referred to above include – but are not limited to – risks associated with developing and delivering new functionality for our service, new products and services, our new business model, our past operating losses, possible fluctuations in our operating results and rate of growth, interruptions or delays in our Web hosting, breach of our security measures, the outcome of intellectual property and other litigation, risks associated with possible mergers and acquisitions, the immature market in which we operate, our relatively limited operating history, our ability to expand, retain, and motivate our employees and manage our growth, new releases of our service and successful customer deployment, our limited history reselling non-salesforce.com products, and utilization and selling to larger enterprise customers. Further information on potential factors that could affect the financial results of salesforce.com, inc. is included in our annual report on Form 10-Q for the most recent fiscal quarter ended July 31, 2012. This documents and others containing important disclosures are available on the SEC Filings section of the Investor Information section of our Web site. Any unreleased services or features referenced in this or other presentations, press releases or public statements are not currently available and may not be delivered on time or at all. Customers who purchase our services should make the purchase decisions based upon features that are currently available. Salesforce.com, inc. assumes no obligation and does not intend to update these forward-looking statements.

“Lightning Fast” Agenda

• What are the challenges in creating business applications in 2015?

• The Salesforce1 Lightning family, who are they?

• How YOU can learn and use Lightning technologies, today*

*When you get home

The Challenge for you, the AwesomeAdmin

• Multiple databases & sources, not just Salesforce data

• Complex business process, which change over time

• What we build needs to work on ANY device (this year and next…)

We Require Tools To Help Us

CustomiseAppearance &

Behaviour

Connect to Data Sources

ImplementBusiness Processes

Deliver The

Application

user iteration

user iteration

Salesforce1 Lightning

Connect Process Builder

App Builder

Component Framework

Connect Process Builder

App Builder

Component Framework

Connect To Data Sources

Lightning Connect

▪ Access to external data with point-and-click power

▪ Easier to change & add new data sources▪ Incorporate external data into Salesforce

in real-time, not copying data

▪ Dramatically reduces time to unlock back-office systems

▪ Available in DE orgs (you MUST try this!)▪ Add-on license required in Production orgs

Integrate external data faster

What External Data Sources are Supported?

Any Data Sources that can publish data in Open Data (OData) 2.0 protocol

▪ Commercial Packages– SAP Netweaver Gateway

– Microsoft SQL Server, Dynamics, Azure

– IBM Websphere exTreme Scale

– Heroku Connect External Objects

▪ DIY Data Producer & More–.Net WCF, Java (Apache Olingo, odata4j), NodeJS

– Dell Boomi, Informatica, Jitterbit, MuleSoft, Progressive, SoftwareAG

External Objects Work Like Custom Objects

✓ Tabs

✓ List Views

✓ Detail Pages

✓ Chatter Feeds

✓ Visualforce pages with standard or custom controllers

✓ Apex SObject types

✓ REST/SOAP API access

✓ SOQL and SOSL queries from Apex or API

✓ Available on Salesforce1 Mobile Platform

External Objects Work Like Custom Objects

✗ Formula and Roll-up Summary Fields

✗ Triggers, Workflow, Approvals, Process

✗ Validation Rules

✗ Field History Tracking

✗ Notes, Attachments

Almost

Lightning Connect Roadmap

▪ Read-only access is GA in Spring ‘15▪ Pilot in Spring ’15

– Read/write capability

– Real-time cross-org access

– Apex Connector library to develop custom connectors

▪ FUTURE*▪ OData 4.0

– Support for triggers ▪ Custom Reports for External Objects

* Safe Harbor

Connect Process Builder

App Builder

Component Framework

Implement Business Processes

Lightning Process BuilderAutomate business faster

▪ Create processes using visual layout

▪ Point-and-click development▪ Manage multiple process paths in

ONE place▪ Create “headless flows”▪ Collaborate with business owners▪ Replace many basic Apex triggers▪ DE, EE and up

Process Builder is next generation workflow

✓ Create a record (related OR unrelated)

✓ Update fields on ANY related record

✓ Launch a trigger-ready Flow

✓ Send an email

✓ Post to Chatter

✓ Submit for approval (or trigger existing approval process)

✓ Execute Apex Code

Check your event guide!

In depth Process Builder sessions

1:30pm: Mike Gill & Chris Edwards

“Get Admin Super Powers with Process Builder and Flow”

3:30pm : Jodi Wagner

“Increasing User Adoption using Lightning Process Builder”

Connect Process Builder

App Builder

Component Framework

Customise Appearance & Behaviour

Standard ComponentsBuilt by Salesforce

Custom charts Data entry tools Custom data layoutDynamic maps

Left nav Publisher bar Feed items

Tasks

Sliders Multi-view charts

Pass/Fail

Custom ComponentsBuilt by customer developers

AppExchange ComponentsBuilt by Partners

Lightning Component Framework

Lightning Components, the “Devs” will build ‘em

• …and AwesomeAdmins will put them to work in Lightning Apps!

• Today, think only about the Salesforce1 user interface

• Salesforce are working on the bigger picture*

*You guessed it : Safe Harbour

Lightning App Builder

Drag & DropBuild with standard, custom & partner Lightning Components

Any Device Design apps for every screen from one canvas

Want To Take App Builder For A Test Drive?

http://bit.ly/lightning-org

Build A Lightning App

• Use standard components• Build an app• Run it on Salesforce1

• But there is more…

Lightning Components Already On AppExchange

• Just search for“components”

• Install them toyou LightningOrg

• Create more Lightning Apps!

Use Your Lightning Org To Try Everything!

• Process Builder

• bit.ly/process_lightning_tutorial (start at Module 3)• Components

• bit.ly/lightning-components-tutorial (start at Module 2)• Connect

• bit.ly/lightning-connect-tutorial (start at Module 2 Step 6)• App Builder

• http://bit.ly/app_builder_lightning (start at Module 3)

Really Really Good Tutorials!

Keep On Learning

http://developer.salesforce.com/trailhead

Session >>> 3pm Gillian Madill “Blaze Your Own Trail with Trailhead”

• User groups focused to your use of Salesforce

• Network with like minded professionals

• Pick the brains of the MVPs

• Pick up tips and tricks from the experts

https://developer.salesforce.com/dugs

http://success.salesforce.com/userGroups

Your User Group Community

Thank you

Lightning Org : http://bit.ly/lightning-org

• Process Builder

• bit.ly/process_lightning_tutorial (start at Module 3)• Components

• bit.ly/lightning-components-tutorial (start at Module 2)• Connect

• bit.ly/lightning-connect-tutorial (start at Module 2 Step 6)• App Builder

• http://bit.ly/app_builder_lightning (start at Module 3)

• I will tweet these links @matmorris