Business Mgmt.Chapter 1Questions

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1.1 THE ROLE AND WORK OF MANAGERS

1. What does a manager have control over and responsibility for?      

2. What are some reasons why employees might be hesitant to move into management?      

3. In what ways do managers make things happen in business?      

4. Are there typically as many managers in a company as there are employees that actually complete the work?      

5. Briefly describe how there are often several levels of managers in an organization.      

6. Is mutual understanding and respect amongst employees and their managers important?       Why or why not?      

7. Describe how managers often interacted with employees in the past.      

8. Describe how managers often interact with employees in modern times.      

9. Are there many different kinds of managers?      

10. What is the definition of management?      

11. The primary work of all managers falls within what four functions?      

12. What is planning?      

13. What is organizing?      

14. What is implementing?      

15. What is controlling?      

16. What variables often make operating any business a complex process?      

17. How many levels of management do most companies have?      

18. In general, how does the management pyramid concept work?      

19. Who is at the bottom of the management pyramid?       Fully explain what they do.      

20. Who is at the top of the management pyramid?       Explain what they do.      

21. In larger organizations, who is in the middle of the management pyramid?       Explain what they do.      

22. What types of managers devote most of their time to planning and organizing?      

23. What type of manager devotes most of their time to implementing and controlling?      

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1.2 THE HISTORICAL DEVELOPMENT OF MANAGEMENT

24. What was the industrial revolution?       What was the end result of this revolution?      

25. Where did the industrial revolution originate?      

26. What industries did the industrial revolution impact the most?      

27. What developed to house machinery, provide workspace for employees, and store raw materials and finished products?      

28. What enabled the transportation industry and retail trade to expand?      

29. What were some positive outcomes of the industrial revolution?       What were some challenges and negatives?      

30. What is management science?      

31. What does classical management study?      

32. When was classical management widely accepted and implemented in business?      

33. What concepts resulted from administrative management?      

34. What is the focus of behavioral management?       What does this approach suggest managers should do?      

35. Where and when did behavioral management first begin?       What is this management style sometimes called?      

36. What does Theory X suggest?      

37. What does Theory Y suggest?      

38. What is quality management?       How specifically is this accomplished?      

39. What country is credited with the creation of quality management?      

1.3 MANAGING IN THE 21ST CENTURY

40. In regards to change, what are the most significant challenges that affect managers?      

41. What demographics make the U.S. workforce increasingly diverse?      

42. List four or five predicted trends for the future U.S. workforce?      

43. What are the various ways that changed how work is accomplished?      

44. What is business competition?      

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45. How has location changed competition?      

46. Why do some foreign companies have an advantage when it comes to production efficiency?      

47. What main technologies are driving changes in business and management?      

48. What are some specific examples of these technologies?      

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