Intro to Commons, Part 2: How to Customize Your Commons Site

INTRODUCTION TO DRUPAL COMMONS

Managing an online community

Part 2!

1Wednesday, September 18, 13

Acquia Training!• http://training.acquia.com/events


http://training.acquia.com/events


Acquia Training!• http://training.acquia.com/events




Drupal Commons• http://commons.acquia.com/

• https://www.acquia.com/downloads#commons4Wednesday, September 18, 13

https://www.acquia.com/downloads#commons





Example: Dev.twitter.com


Who is this session for?• You’re a community manager and you want

to know what Commons can do.

• You have a Drupal Commons site, and you need to manage the content and community.

• You can also schedule a demoacquia.com/demo-drupal-commons-3


http://acquia.com/demo-drupal-commons-3




More soon• Extend and modify Commons

http://www.acquia.com/resources/webinars7Wednesday, September 18, 13

http://www.acquia.com/resources/webinars

http://www.acquia.com/resources/webinars

What do community managers do all day?


Kinds of communities• Peer-led (social) product support.• Moderators in sensitive communities.• Public face of government agencies. • Volunteer-led social groups for learning.


Your role• Story teller: Make content that engages

people.

• A good listener: Being on top of what people are talking about, what they are saying.

• Analyzer: Gather data about the community, monitor progress.

• Good communicator: Liaise between your company or organization to members.

• Friendly host: Entertaining, educating, fun, welcoming and safe.


Your challenges• Growing membership• Encouraging Participation• Keeping on top of internal messaging• Creating natural conversation


Multiple systems• Fractured across many systems• CMS separate?

Blogs

Forums

Wiki


What do you use?• Social media: Twitter, Facebook, YouTube• Email campaign tools• Analysis software• A suite of fractured systems: Message board,

wiki, blog, CMS, etc etc.• OR! - Your own community website -

Built with Commons


Drupal Commons highlights for Community managers

Overview from Part 1


Lower barriers


Demo:content in groups• Note the form appears above summaries


Follow v trusted contact


Private messages


Create a group


Subject to moderation• Default: Anyone can add a group, admin

must approve


Events


Moderating content


Administration• Site admins can see this queue


Terms and categories


Topics


Topics• Provide linked content across the site. • Users can add topics ad-hoc• Administrators can manage topics


Click to full form• Full form has all the options


Add topics• Comma separated list.


Topics added in edit mode


Default - mini form


Site admin change


In mini-form


Different kinds of groups


Group typesOpen group

Moderated group, “request

to join”

Moderated group, Invite only

Closed, invite only

Who can see

content?

Any authenticated

user

Any authenticated

user

Any authenticated user

Only group members

Who can follow

content?

Any authenticated

user

Any authenticated

user

Any authenticated user

Only group members

Who can add

content?

Any authenticated

userDepends on group setting

Depends on group setting

Only group members


Open group• Good for: Most ad-hoc collaborative groups

• Anyone can create a group.• These groups must be approved by an

administrator.• You don’t need to be a “member” of the

group to add content or follow content.


Invite only, open group• Good for: “Official groups” in a large

community.

• Anyone can create an invite only group.• These groups also must be approved by an

administrator.• Anyone can add content to the group.• Anyone can see the content and follow the

group.


Private and closed group options


Configuration• A special module is enabled.• Old groups can be turned into closed

groups.• Content access is not changed in any

existing groups until the content is saved next time.


Moderated group• To become a member you must “join”.


Request membership


Req’s admin approval• Good for: Ad-hoc approved members-only groups

• Anyone can create an admin-approval only group.

• These groups also must be approved by an administrator.

• You must join the group and be approved as a “member” of the group.

• Whether or not someone can add content is optional.

• Anyone can see the content and follow the group.


Private invite group• Good for: Groups with sensitive content

• Anyone can create an invite only group.• These groups also must be approved by an

administrator.• You must join the group and be a “member”

of the group to add content. • Only group members can see the content

and follow the group.


Privacy setting changes• Now, by default group and content is hidden

from non-members. • Existing group content would need to be re-

saved.


Add a member


Administer members


Overrides permissions• Add content to

multiple groups• If content shared

in hidden AND “open” groups, the content is exposed.


Next session: Building a site with Drupal Commons


Group page layout


Roles and permissions• Permissions across the site


Group permissions• Configuring group permissions


Content types• Add content types


Site building• Part 1, Oct 2nd.• Going beyond the defaults.• Decisions to make when setting up your site• Deciding what your members can do on the

site, who can join, who can make groups. • What is Organic Groups?


Site building• Part 2, Oct 9th.• Adding new modules• Adding new features• Adding new roles• Controlling acccess and permissions to

advanced functionality. • Learn the best practices for customizing your

online community


Questions?


Intro to Commons, Part 2: How to Customize Your Commons Site

Technology

Transcript of Intro to Commons, Part 2: How to Customize Your Commons Site