INTRANETS: THE SUCCESSES AND THE FAILURES By Michael Doyle.
37
INTRANETS: THE SUCCESSES AND THE FAILURES By Michael Doyle
-
Upload
melvin-rice -
Category
Documents
-
view
248 -
download
1
Transcript of INTRANETS: THE SUCCESSES AND THE FAILURES By Michael Doyle.
INTRANETS: THE SUCCESSES AND THE FAILURES
By Michael Doyle
MICHAEL DOYLESharePoint Architect
Worked for EPA, Intel, Propoint, HCA, Deloitte, US Navy, CA State Lottery, Air Resources Board, Waggener Edstrom, etc.
Website: www.SharePointNinja.com
Twitter: @sharepointninja
Email: [email protected]
Exam Ref: 70-332
Customizing My Site (2010)
Other BooksSharePoint 2010 Inside Out
Tale of Two Stones
WHAT IS AN INTRANET?
A single stop to deliver information to your organization
A collaboration tool
A publishing platform for departments to deliver information
WHY WOULDN’T I USE SHAREPOINT?
Total cost of ownership Ability to support implementation Large investment in other
technology that you can leverage Animosity toward previous
implementations may make success improbable
CHOOSING THE RIGHT OR WRONG PLATFORM
What version of SharePoint Foundation (gone in SP2016) Standard Enterprise Office 365
Should I even use SharePoint?
OFFICE 365 BENEFITS
A whole lot cheaper Can bundle with other Office 365
products No server maintenance Much lower skill requirements
OFFICE 365 CONCERNS
No control over search crawls No server side code No access to database Additional branding concerns Issues of slowness (especially random
unexplained slowness) Have to go to Microsoft with any server
issues
INTRANET FAILURE:PROGRAMMER EXCLUSION
Even if the goal is to minimize the amount of programming necessary it is important to include your programming staff in the development of your intranet Invite them to meetings Adapt to their talents Get some specific training on SharePoint
INTRANET FAILURE:ASSUMING FEATURES WON’T BE MISSED
Don’t assume you know what features that users find useful
Roll out upgrades to small groups of “friendly users”
Survey end users and walk through functions with them
INTRANET SUCCESS:REPLACING EMAIL LINK IN SHAREPOINT 2013
Format as a number.
INTRANET FAILURE:INCONSISTENT NAVIGATION
Inconsistent navigation confuses end users
It wastes time and time=money
People are creatures of habit so use that to your advantage
CONSISTENT NAVIGATION
Can use custom providers such as XML Files, Web Services, or Databases
SharePoint interface to manage navigation is easy to use but limited (per site collection and two levels)
Writing your own is pretty straight forward with lots of examples online
INTRANET FAILURE:7 CLICKS TO FIND A COMMON FILE
PDFs were not indexed (could not use search to find document)
The common forms and regulations were all in PDF form
Manual navigation took up to 7 clicks to locate a needed form or regulation
• ONE click is still the goal for important items.
• Popular items (my sites, search, tagging) need to be easy to get to and in familiar places
• Easy access to the home page from anywhere onthe intranet
Navigation
INTRANET SUCCESS:MEGA MENUS
INTRANET EXAMPLES
INTRANET EXAMPLE 1
INTRANET EXAMPLE 2
INTRANET EXAMPLE 3
INTRANET FAIL:TRYING TO SUPPORT TOO MANY BROWSERS
Firefox
Safari
IE9IE10
+O
PER
A
Chrome
INTRANET FAIL:CLUTTERED UP INTRANET
Remove items that don’t add value in an intranet setting Check boxes Headers Unused space (i.e. Office 365
header)
INTRANET ON THE CHEAP
Using the Standard version (or even the free version)
Going with the Team site template Cleaning up the landing page Client Side Scripting
HIDE THE CHROME IN O365
<style>
.ms-core-navigation { DISPLAY: none }
#contentBox { margin-left: 0px }
</style>
<script>
_spBodyOnLoadFunctionNames.push("HideBrandingsuite");
function HideBrandingsuite()
{
document.getElementById('suiteBarLeft').style.visibility = 'hidden';
document.getElementById('suiteBarRight').style.visibility = 'hidden';
document.getElementById('s4-ribbonrow').style.visibility = 'hidden';}
</script>
CHROME REMOVED EXAMPLE
INTRANET SUCCESS AND FAILURE:ENABLING SHAREPOINT DESIGNER
• Powerful tool for editing pages and creating workflows.
• Free to download• Dangerous in the wrong hands• Can make the intranet unusable• Can slow down the intranet for all
users• Need governance to control users
TURNING OFF SHAREPOINT DESIGNER
• At the Site Collection Level (can be done at the web application level too)
• Must be site collection admin to change settings
INTRANET FAILURE:STALE CONTENT
An intranet is only successful if people know to go to it
Fresh content means not only adding but updating and deleting
Updating content has to be part of a person’s responsibilities and not an ad hoc task (People need to be required to update the content)
INTRANET SUCCESS:FEATURE STORIES KEEP PEOPLE COMING BACK
INTRANET SUCCESS:PERSONALIZED CONTENT
• Links to commonly used items such as Timesheets and Paychecks
• Personalized information such as vacation available
• Picture links to person’s My Site
SECURITY GUIDELINES
Security Groups in SharePoint Groups Minimize the number of groups Security is a means to an end. Don’t
over do it. Third party products can definitely
help to manage security.
INTRANET FAILURE:TWO MANY SECURITY GROUPS
Company intranet (of 400 people) had over 120 groups that were not being used at all and growing almost daily. This made figuring out security very difficult and at some point would cause slowness in the system
OFFICE WEB APPS
• Provides thumbnails
• On SP2010 and SP2013
• Allows multiple users to edit file at the same time
• Office Web Apps for SharePoint 2013 requires a separate server
INFOPATH FORMS
Best bang for the buck of any service InfoPath Web forms saves time and
money Client not required Worth the cost of the Enterprise edition Don’t program if you don’t have to
InfoPath is supported until 2023
INTRANET SUCCESS:MY SITE CUSTOMIZATIONS
MY SITE CUSTOMIZATION CAVEATS
Lots of work Politically charged Powerful momentum from social
networking Less is definitely more 2010, 2013 and even O365 are
all vastly different in their look and feel
CONTENT DATABASE SUCCESS GUIDELINES
Size should be guided by disaster recovery guidelines
General rule of thumb is still below 200 gig New technology can make content
databases in the terabyte size BLOB storage. Really make sure you can
recover these files.
Questions
37
