INTERVIEWING SKILLSWorkshop

PresenterPresentation NotesA well-organized written presentation of relevant information and accomplishments targeted toward your work/job search objectiveIt is a sales and marketing brochure for YOU, the ProductClear, direct, professional and easy to readWritten with the target market in mind. It’s the reader’s perception, not the writer’s intention, that makes an impactWritten using up-to-date terminology relevant to your target industry Free of irrelevant data (personal information or your physical characteristics, hobbies or interests unrelated to your objective, unnecessary phrases such as ‘references available upon request”)

�A resume is not:A laundry list of jobs and dutiesA biography

Career Fairs:Understand and meet employer expectations

You will meet with HR/Talent Acquisition Team members who will:

scan your resume online schedule a follow up interview over the phonewill interview you quickly in

personrefer you to a hiring

manager

What will happen?

Why should you attend?

On-the-Spot Interviews, Job Offers, and Interviews will be Scheduled, Excellent Networking opportunity.

Who’s attending?

Employers that have part-time and full-time clinical and non-clinical job opportunities.

PresenterPresentation NotesExplain Why going to job fairs is important.Explain how to be successful at job fair.

What to bring with you

Portfolio in hand with:

• Targeted cover letters for each employer

• Targeted resumes for each employer

• List of positions you applied to so you can discuss next steps

• Cover letter for each employer

• Copy of certifications

• Letters of recommendations

Body Language: More is expected, and noticed!

• Your posture is open and enthusiastic

• You reflect the type of candidate they’re seeking

• You look and act confident

PresenterPresentation NotesBring a portfolio/folder/notebook and pen to the interviewBring printed copy of your resume (if you have one) and your traditional resumeBring necessary documentationBring some cash on hand

Cover LetterUse the same header on your resume on the top of your cover letter.

Today’s date (enter 4 times)

Name of employerStreet addressCity, State Zip code (enter twice)

Dear Human Resources or Talent Acquisition team,

First paragraph

I am a (list your license/certification name) from Miami Dade College, and I am excited to apply for (name of position “as listed” on the job posting) at your company. I am specifically interested in this role because…(fill in the blank).

Second paragraph

List what you have common, which is in correlation with the position’s / company’s mission, vision, and core values. Also identify which rotations / internships/ work experience you completed with them or another company, and how these experiences have better prepared you to succeed in the position.

Third paragraph

State the “soft skills” that make you a strong candidate. For example you can talk about skills you have in active listening, leadership,

team building, organization, strategic thinking, problem solving.

Thank you for your time and consideration. I look forward to the opportunity to meet in a formal interview where we can discuss my interest and

experience in more detail.

Sincerely, (enter 3 times)

Type your name, License / Certification

PresenterPresentation NotesImportance of Cover letter when employer ask for oneDifferent Cover letter sectionsExplain what a cover letter is and What a cover letter is not

Your Online Presence will make you or break you!

Top three used by employers are:

LinkedIn (91.1%)

Facebook (73.8%), and

Twitter (67.7%)

Use social media platforms wisely

PresenterPresentation NotesSpeak about to important of having a professional online presenceSpeak about how to present your self onlineTalk about the content we put online on social media and how it can affect us getting hired or fired

PresenterPresentation NotesProgram Director title is the same a Dept. Chairperson. You can keep the same title or use Det. Chairperson if the job duties are similar in nature.

ATS

Applicant Tracking System

PresenterPresentation NotesHelp hiring managers narrow down the applicant pool

98%

75%

7 sec

85%

PresenterPresentation Notes98% of Fortune 500 companies use ATS tracking systems75% of the resumes are removed because they don’t pass the ATS system7 seconds to make a first impression.85% of jobs are filled through referrals

Types of Interviews

Traditional

Committee

Phone or SKYPE

Panel and Hiring Department

PresenterPresentation NotesExplain types of interviews.Mention the commonness of virtual interviews nowMake sure virtual interview is in a quiet placeMake sure you have strong reception.

Interview Tips

Take credit for your professional

accomplishments

Make eye contact and smile Be direct

Focus on professional

expertise and not personal issues

Don’t be passive

Don’t be discouraged if the interviewer seems

impersonal

PresenterPresentation NotesGo over interview tips and how to prepare

Most Commonly Asked QuestionsTell me about yourself and what attracted you to this company?

What do you see yourself doing five years from now?

Why should we hire you?

What are your salary expectations?

What is your greatest strength?

What is your greatest weakness?

Do you have any questions for me?

PresenterPresentation NotesTell me about yourself is always professional. Your work experience and how it qualifies you for the job. Also state what specifically has you interested in working for this company in this position.

STAR METHOD

PresenterPresentation NotesPractice w each other.Storytelling:Illustrate the settingAddress a conflictDemonstrate how the protagonist overcame the challengePresent a resolution of the conflict

Give me an example of a time where you: Demonstrated integrity in the workplace.

Had to handle a conflict and how did you resolve it.

Had to deal with a difficult patient or customer.

Demonstrated leadership.

Demonstrated being a team player

Made a mistake; how did you resolve it and what did you learn from the experience.

Went above and beyond to provide excellent customer service to a patient or customer.

Behavior Based Questions

PresenterPresentation NotesBe prepared to answer behavioral questions. Things to remember:Remember your valueUse the power of persuasion and influenceFrame every answer appropriatelyHave extra storiesVisualize and energizeHave some examples of how you can demonstrate your:Leadership skillsInterpersonal/people skillsProblem solving skillsTeam collaboration skillsTechnical aptitude skillsCreativity/initiative skills

STAR approach

WHAT TO WEAR TO A

JOB INTERVIEW?

DRESS FOR SUCCESS!

PresenterPresentation NotesWomenBlack, grey or navy pant or knee high skirt/dress suit (ensure it is clean & ironed)Long or short sleeve solid colored blouseBlack or navy closed toed heels/flatHair pulled back from faceLight makeup Neutral pantyhose or dark socksNeutral colored manicured nailsLimit perfume

MenBlack, grey or navy suit (ensure it is clean & ironed)Long sleeve collared shirt with coordinated tie with neutral patternsDark socks and black dress shoes (polished)Neat haircut and clean shavenTrimmed nailsLimit cologne

What is the next step in the hiring process?

What are your expectations for someone in this role to produce within their first 90 days on the job?

What goals does this department have?

What are some challenges the department is dealing with?

Is overtime expected?

What are the prospects for growth and advancement?

What do you like about working here?

Be prepared to ask questions

PresenterPresentation NotesExplain why is so important to ask questions at the end of the interview.Advise to read about things that are going on with the company right now… news can help youAsk between 1 – 3 questions

Dear Ms. Career,

Thank you for taking the time to meet with me Friday regarding the nursing position on the Maternity floor. I’m very excited about the opportunity to work at Baptist Health!

The position sounds exciting, and it’s a role I believe I’d excel in thanks to my last clinical rotation in the department. The staff was friendly and professional. I look forward to hearing from you and would love to continue exploring how I may contribute to your company.

Please feel free to contact me if you have any questions or need clarification on anything we talked about.

Best regards,

Jane Doe

Example # 1

PresenterPresentation NotesThree brief paragraphs:First paragraph states your gratitude for the interview and restates your interest Second paragraph explains how your skills relate to the specific positionThird paragraph requests a reply or second interview

PresenterPresentation NotesOffer MDC WORKS servicesExplain how to get to website and make appointment.

Launch your career today!

www.mdcworks.org

PresenterPresentation NotesHow to use MDC WORKS website

�����Interviewing skills��Slide Number 2Slide Number 3Slide Number 4Slide Number 5Slide Number 6Slide Number 7Slide Number 8Slide Number 9Slide Number 10Slide Number 11STAR MethodSlide Number 13What to wear to a job interview?Slide Number 15Slide Number 16Slide Number 17Slide Number 18