Interview with the CEO
Transcript of Interview with the CEO
Interview with the CEOKurt von Koch, CEOBrian Haines, VP of Strategy
a n d 2 0 2 0 P ro d u c t Ye a r - i n - Re v ie w
Chris FiererSr. Dir.
Technical Product Management
2021 Managing the new “Now”and 2020 Product Year-in-Review
Joe KarbowskiCTO
Jeff RoofVP of Product
Travis KempGlobal Director of Analytics & Hardware
Joe KarbowskiCTO
Welcome!
Safe Space Solutions Hybrid Workplace
Available for download from www.fmsystems.com under Resources
WFH is here to stay• 2 to 3 days per week in the office
o Was less than 5% pre-pandemico More than 30% post-pandemic
Increased demand on space• Collaboration, ideation, & culture• Flexible meeting areas• Refuge for coworkers
No longer starts/stops at office door• Wholistic approach to occupant experience• Increased off-campus communication• Broader responsibility for workplace
MobileUI/UX Data Integration
How Will We Do This? 2021 Product Focus
Roadmap Accomplishments & Goals
Travis KempGlobal Director of Hardware & Analytics
2020 Recap
Brought together
• Rifiniti & Occupeye Products• Created Multiple End User Personas• Development and Product teams spanning 4 Countries & 3 Continents
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Let's review what we accomplished...
• Customized congestion thresholds for floors/buildings• Alerts emailed to individuals or groups in near real time if
the usage thresholds are exceeded
2020 Recap: Congestion Alerts
• Enables cleaning actions in real time• Optimized for mobile• Provides employee ease of mind
2020 Recap: Cleaning Status View
2020 Recap: Environmental Sensors and Analytics
• Support for environmental views, heatmaps, and KPIs• Monitor environmental factors to meet LEED and WELL Building
standards
2020 Recap: Realtime UtilizationEnhancements
Usage by Room Type Matrix
• Each cell represents the current utilization % within the defined room type category
LiveView Utilization Enhancement
• Realtime utilization data displayed within LiveView
Now: OneFMS AnalyticsFuture home of FMS:Analytics and OneFMS Data views
Next: Data Warehouse
Integrating data across our Products and Platform for One:FMS
Future: Predictive AnalyticsApplying Analytics across our Product Portfolio
Best time to perform Maintenance
Recommended Room & Configuration
Recommended Building, Floor & Room
Recap: 2021 RoadmapUnified Analytics Platform
Built on top of our Analytics toolbox and across our Products.
OneFMS Data Views
• Consume data from across all FMS products
• PeopleCounter Dashboards
Q2: Pro Services Built Dashboards & SC Demos
2H: First General Release
Data Warehouse
• Scalable repository for all FMS Product data
• Single source of truth
Q1-Q2: Architecture prototype and dictionary
Predictive Analytics
• Move “utilization” effort to space analytics
• Data driven insights to help drive decisions
Q1: Data aggregation, design, and research
Q2: Modeling and Prototypes
Jeff RoofVP of Product
Focus on UI• Web Requests Responsive Design
• Mapview mobile UI
• RSO 365 Outlook Add-in
• Panels administration
Focus on functionality• Bi-directional exchange sync
• Simplified Services
• Return to Work business rules
• Health prompts and attestations
• Panel responsiveness
• REST API updates
2020 Recap
RSO365 RoadmapNow (Released)
• RSO365 add-in
• Bi-directional sync w/Exchange
Next (Q1-2021 Release)
• Advanced Scheduling view
• Multiple room reservations
• Recurring meetings
• Timeline view
Future Releases
• Services
• Floor plan view
Now (Released)
• MapView mobile UI
• Limit workspaces to one booking/day
• Setup/cleanup on workspaces
• Health prompts
Next (Q1 2021)
• Capacity Restrictions
• Approval of workspace bookings
• Track state – clean/used
Future
• Integrated floorplan management
MapView Roadmap
Now (Released)• Security enhancements
• Android and iOS feature parity
Next (Q1 2021)• Updated user interface
• Updated look and feel
• Improved landing page options
• Integration to floor plans
Future• Ability to add custom content
• Create service requests
NowSpace Roadmap
Note: coloring and branding not final
Recap: 2021 Roadmap
Mobile Experience• UI/UX on handheld
devices
In Progress - 1st update March/April
Increased connectivity
• Syncing reservations Panels, Mobile, MapView
Next Release 2021.1.1 / 12.77
Integrations• Data Integrations across
the platform
In Progress - Updates throughout 2021
• Common floorplan management and user experience
Starting Now - Second half of 2021
O365 Experience• Advanced view
• Services, etc.
Quarterly updates
Jeff RoofVP of Product
2020 RecapFMx User Created Dashboards
• Facility Maintenance data
• Space Management data
• Lease data
Released
FMx User Created Dashboards• Facility Maintenance data• Space Management data• Lease data
Now• Client Satisfaction
• Increase data access, stabilization• 2020.4.2, 2020.4.3, 2020.1.1
• UI/UX Update• Scripted Data Transfers
Next• Product Integration
Next - UI/UX RefreshUpdates to the User Experience
• Grid Views• Single Record & Multi-Edit Details• Module Navigation
Capacity Scenario Planning
Future - Support for Dynamic Zones
• Leverage existing framework• Ability to do pre-planning
• Zone creation & modification
• Occupancy ratios
Recap: 2021 RoadmapAll In on UI/UX!!
Now (Q1)
• Customer FeedbackDashboards
• Scripted Data Integration
Next (Q2)
• Incremental UX releases
• Product Integration
• Drawing Management System (Summer)
Future
• Continued UX releases
• Capacity Planning
• Open APIs
FMS:Platform
Jeff RoofVP of Product
Platform & Surrounding Ecosystem
Products/Applications
Core Services
Data Highway
APIs
Data Warehouse
FMSEstates
Privacy and Security Strategy
Response• FedRAMP -• Cybersecurity Maturity Model Certification (CMMC) - Sept '20• Contractual requirements for SOC 2 annual reports
FM:Systems Future• FedRAMP certified by Sep 2021• SOC 2 reports starting Jan 2022
2020: Released/Completed
FMS-Auth
FedRAMP• Finalize Partnership• RAR Assessment
One:FMS• NIST Certification• Simplify SaaS infrastructure• Consolidated processes and collaboration tools
FMS:Platform
Now
Hosting/IT• FedRAMP• Hired Director of Info Security• Inventory of Security needs
Drawing Management System• Vendor Review / Selection• Design and Development Started
Architecture• Data FMS:W → FMS:E (2021-Q1)
• Spatial Data• HR Data• Seat Assignments
Workplace
Employee
FMS:Platform 2021 Roadmap
Next
Drawing Management System (DMS)• Auto floor plan creation for
• FMS:Employee• FMS:Analytics
Data Subscription Services (DSS)• Spatial Data• HR Data• Seat Assignments
FedRAMP Certified FMS:Workplace• Workplace = Moderate - designation• Employee = “Tailored Low Impact” designation
Workplace
AnalyticsEmployee
2021 RoadmapFMS:Platform
Future
• Drawing Management System (DMS)• Data Subscription System (DSS)• Auto floor plan creation• Engineering Response to FedRAMP needs• SOC 2 (on going)
Workplace
AnalyticsEmployee
2021 RoadmapFMS:Platform
Security
• Engineering Response to FedRAMP needs
• SOC 2 (on going)
Data
• Data Subscription System (DSS)• Spatial Data
• HR Data
• Seat Assignments
Drawings
• Drawing Management System (DMS)• Auto floor plan creation
for
• FMS:Employee
• FMS:Analytics
Starting Now:Available Summer 2021
Starting Now:Available 2nd half 2021
2021 RoadmapFMS:Platform
Thank You