Interview skills presentation

04/08/2304/08/23 www.afterschoool.tk afterschoool centre fwww.afterschoool.tk afterschoool centre for social entrepreneurship bikaneror social entrepreneurship bikaner

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Interview Skills Interview Skills WorkshopWorkshop


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From: afterschoool centre for social From: afterschoool centre for social entrepreneurship entrepreneurship

www.afterschoool.tkwww.afterschoool.tk


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OutlineOutline Skills and CompetenciesSkills and Competencies

The InterviewThe Interview

ExerciseExercise - competency based interview - competency based interview questionsquestions

That Question – T.M.A.Y.That Question – T.M.A.Y.

ExerciseExercise – answering That Question – answering That Question


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Skills – they just can’t get enoughSkills – they just can’t get enough

Self Belief

Empathy

Communication Skills

Initiative

KnowledgeIT Skills

Flexibility

Self Motivation

Self Awareness

Intellect

TeamworkEnergy

YOU


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Examining the SkillsExamining the Skills

Intelligence/Intelligence/Technical Technical

SkillsSkills

People People SkillsSkills

PersonalPersonal

DevelopmentDevelopment

SkillsSkills

????????????????????????????

IntelligenceIntelligence

Research skillsResearch skills

Managing InformationManaging Information

IT skillsIT skills

NumeracyNumeracy

Problem SolvingProblem Solving

Ongoing developmentOngoing development

Attention to detailAttention to detail

- Grades- Grades

- Projects- Projects

- Extracurricular courses- Extracurricular courses

- Hobbies- Hobbies


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Intelligence/ Intelligence/ Technical Technical

SkillsSkills


PersonalPersonal


SkillsSkills

????????????????????????????

People SkillsPeople Skills

Interpersonal SkillsInterpersonal Skills

CommunicationCommunication

LeadershipLeadership

TeamworkTeamwork

Customer FocusCustomer Focus

Influence Influence

EmpathyEmpathy

Conflict resolutionConflict resolution

Dealing with customers & Dealing with customers & colleagues, Work experience, colleagues, Work experience, College projects & College projects & presentationspresentations


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SkillsSkills


PersonalPersonal


SkillsSkills

????????????????????????????

Personal DevelopmentPersonal Development

Self Awareness/Self Self Awareness/Self ConfidenceConfidence

NegotiationNegotiation

Energy & EnthusiasmEnergy & Enthusiasm

ResilienceResilience

InitiativeInitiative

AdaptabilityAdaptability

MotivationMotivation

Ability to deal with change Ability to deal with change

NetworkingNetworking

Work Experience / Sports/ Work Experience / Sports/ ClubsClubs

Arranging Events /ElectionsArranging Events /Elections


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X FactorX Factor

DriveDrive

Entrepreneurial SpiritEntrepreneurial Spirit

Can Do AttitudeCan Do Attitude

““Cop-on”Cop-on”

Airplane testAirplane test

Ability to put yourself in the Ability to put yourself in the Interviewer’s positionInterviewer’s position

Ability to read a situationAbility to read a situation


SkillsSkills


PersonalPersonal


SkillsSkills

????????????????????????


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What do Employers want?What do Employers want?

0

5

10

15

20

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Taken from recruiting literature of 41 Employers who attended the UL Careers Fair on 18.10.2007


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Most Wanted List…Most Wanted List…

Oral

Communication

Time

Management

IT Skills

Team WorkingMulti-tasking

Decision Making

Problem Solving Managing own learning

Presentation

Skills

Written Communication

ENERGY

Ref: Skillsproject.ie


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The Interview – it’s showtimeThe Interview – it’s showtime


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Wishful thinking…..Wishful thinking…..

Just three little words……….


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Employer’s ConcernsEmployer’s Concerns

CANCAN you do this you do this job?job?

Do you want this job? Do you want this job?

((WILLWILL?)?)

Why are you the best Why are you the best person for the job person for the job and our company? and our company?

((FITFIT))

CAN?

FIT?WILL ?

YOU


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Interview BasicsInterview Basics

BEFORE BEFORE Where, Who, How?Where, Who, How? Know the company - Know the company -

RESEARCHRESEARCH Trends affecting the Trends affecting the

industryindustry Use Informational Use Informational

InterviewsInterviews Know what company Know what company

wantswants Practise your Practise your

competency storiescompetency stories

DURINGDURING First ImpressionsFirst Impressions EnergyEnergy Listen, then answerListen, then answer Think positivelyThink positively Breathe!Breathe! Are we having fun Are we having fun

yet?yet? Nervous is normalNervous is normal Always ask a Always ask a

(contextual) question (contextual) question


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ALWAYSALWAYS Put yourself in the Interviewer’s Put yourself in the Interviewer’s

placeplace Know your CV and how to use Know your CV and how to use

competency storiescompetency stories Make it enjoyable for themMake it enjoyable for them Know why you want to work THEREKnow why you want to work THERE


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ALWAYS (cntd)ALWAYS (cntd) Have an answer to the “tell me about Have an answer to the “tell me about

yourself” question yourself” question Practise the Strengths and Practise the Strengths and

Weaknesses questionWeaknesses question Enquire about next steps Enquire about next steps Say Thanks !Say Thanks !


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NEVERNEVER Sell yourself short - “I’ve only….” Sell yourself short - “I’ve only….” Make excuses Make excuses Lie Lie Reveal confidential informationReveal confidential information Run down their competitorsRun down their competitors Confuse arrogance with confidenceConfuse arrogance with confidence Look disinterestedLook disinterested


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Competency Based InterviewCompetency Based Interview Usually one-on-oneUsually one-on-one Formal and appears stilted at timesFormal and appears stilted at times Asked your describe your behaviour Asked your describe your behaviour

according to:according to: The The SSituaituattion in which it occurredion in which it occurred The The AAction you tookction you took The The RResultesult S T

A R


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Interviewing:Interviewing:Competency Questions Competency Questions

Worksheet 1Worksheet 1


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Competency QuestionsCompetency QuestionsExercise-Exercise-Worksheet Worksheet 11

1.1. MotivationMotivation

2.2. Managing PrioritiesManaging Priorities

3.3. InitiativeInitiative

4.4. TeamworkTeamwork

5.5. Influence/CommunicationInfluence/Communication

Refer to handout. Choose one question Refer to handout. Choose one question to answer. Then interview partner. Don’t to answer. Then interview partner. Don’t choose same competency as partner.choose same competency as partner.


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Scorecard for CompetenciesScorecard for Competencies

CompetencyCompetency No. of No. of ExamplesExamples

ScoreScore

1 – 5 1 – 5

MotivationMotivation 22 44

Managing Managing PrioritiesPriorities

22 4.54.5

TeamworkTeamwork 33 55

Influence/Influence/

CommunicationCommunication22 3.53.5

Adaptability/Adaptability/

FlexibilityFlexibility33 4.54.5


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Telephone InterviewsTelephone Interviews


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Increasingly used as first selection Increasingly used as first selection methodmethod

Companies with ongoing recruitment Companies with ongoing recruitment needsneeds

In response to adverts or job site In response to adverts or job site postingspostings

Be prepared for call – avoid clueless Be prepared for call – avoid clueless responseresponse


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Zero distractionsZero distractions Simulate a business environmentSimulate a business environment Desk - CV or application formDesk - CV or application form Agree on a time that suits youAgree on a time that suits you Check your voicemail message..and Check your voicemail message..and

your web profile your web profile Practise answers out loudPractise answers out loud


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So, tell me about yourself….So, tell me about yourself….


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Tell me about yourself…Tell me about yourself…

Your personal statement summarising:Your personal statement summarising:

EducationEducation SkillsSkills ExperienceExperience Career ObjectiveCareer Objective

Theme: what Theme: what II can do for can do for YOURYOUR companycompany


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90 seconds maximum, then STOP90 seconds maximum, then STOP No jokesNo jokes No “as you can see from my CV..”No “as you can see from my CV..” Practise out loud and oftenPractise out loud and often Give the people what they wantGive the people what they want Tailor it a little for each employerTailor it a little for each employer


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Tell me about yourself…Tell me about yourself…EducationEducation

I am a Final Year student in the University of Limerick studying for a I am a Final Year student in the University of Limerick studying for a BA in Accounting and Finance. I have specialised in International BA in Accounting and Finance. I have specialised in International Financial Markets and am completing my dissertation on the Financial Markets and am completing my dissertation on the systematic effect of the weak dollar on international currency systematic effect of the weak dollar on international currency markets. I have achieved 2.1’s throughout my time at UL and am markets. I have achieved 2.1’s throughout my time at UL and am confident of achieving a 2.1 or perhaps a 1confident of achieving a 2.1 or perhaps a 1stst this year this year

SkillsSkills

I am motivated and driven and have shown this by combining I am motivated and driven and have shown this by combining working and studying over the last three years. I’m a confident working and studying over the last three years. I’m a confident communicator and have led and facilitated many debating and communicator and have led and facilitated many debating and sports society activities in university. I enjoy interacting with people sports society activities in university. I enjoy interacting with people and have been heavily involved with customer facing activities for and have been heavily involved with customer facing activities for many years. I like setting challenges for myself and last year many years. I like setting challenges for myself and last year completed the Dublin City Marathon aswell as reaching the national completed the Dublin City Marathon aswell as reaching the national final of the advanced Suduko Championships.final of the advanced Suduko Championships.


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ExperienceExperience

I have spent two summers working in the funds accounting industry I have spent two summers working in the funds accounting industry and have become proficient on the industry specific IT systems as well and have become proficient on the industry specific IT systems as well as having a strong working knowledge of all the key terms in the as having a strong working knowledge of all the key terms in the industry. I have maintained a good network of friends and ex industry. I have maintained a good network of friends and ex colleagues in the industry and they keep me up to date on the latest colleagues in the industry and they keep me up to date on the latest developments in the industry. In my part time job I am responsible for developments in the industry. In my part time job I am responsible for generating direct marketing revenues from 45 clients so I know what generating direct marketing revenues from 45 clients so I know what is involved in maintaining client relationships. is involved in maintaining client relationships.

Career ObjectiveCareer Objective

I want to build on my knowledge of the funds industry and become a I want to build on my knowledge of the funds industry and become a Fund Accountant with my own portfolio of clients. I want to do this Fund Accountant with my own portfolio of clients. I want to do this with one of the largest global players where my skills and enthusiasm with one of the largest global players where my skills and enthusiasm will be recognised and rewarded, and where I can make a real will be recognised and rewarded, and where I can make a real difference to the company’s profitability and success difference to the company’s profitability and success


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So, tell me about yourself….So, tell me about yourself….


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Exercise 2Exercise 2

Devise a response to the tell me about Devise a response to the tell me about yourself question, refer to worksheet for yourself question, refer to worksheet for

suggested structuresuggested structure


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And FinallyAnd Finally

Know your skills/competenciesKnow your skills/competencies

Know your skills storiesKnow your skills stories

Know what the employer wantsKnow what the employer wants

Give the people what they wantGive the people what they want


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Interview skills presentation

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