Internship at Nabil
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Transcript of Internship at Nabil
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PRESENTATION
ONINTERNSHIP ATNABIL BANK
Chhitiz Shrestha
BBA-BI7th semester
Ace Institute of management
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Nabil Bank
Mission :
The Banks mission is to be the Bankof 1stChoice in Nepal.
The guiding Philosophy of Nabil Bankis keeping our customer at the core
of everything we do is the cornerstone of our success
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Major Markets and Customers(Kaushaltar Branch)
Nepal Telecom
SAARC Tuberculosis and HIV Centre
Bhakatapur Municipality
Sano Thimi Water Supply (Khane Pani)
General PublicMid-level Families
StudentsWorkers Abroad (remittance)
Medium Level Businesses
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Products and services
Lending products
Corporatebanking
Infrastructure andProject Financing
SME Banking
Microfinance
Retail Lending
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Products and services Deposit Products Normal Saving
Nabil Lok Bachat Nabil Bachat Nabil Bal Bachat Nabil Nari Bachat Nabil Edu Save Nabil Jestha Bachat and Nabil Jestha Muddati Fixed Deposits Call deposits
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Products and services Card Products
MasterCard Internationalcards
Nabil Visa and MasterCard
Rupee Credit Cards Nabil Installment
Nabil Visa debit/PrepaidCards
Remittance
Western Union Nabil Remit
Demand Draft and SWIFTTransfers
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Products and services BancassuranceOther products and services
Nabil M-Banking Any Branch Banking
Services (ABBS) Extended Banking Hours Internet Banking Privilege lounge ESecure Service
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Organization Structure
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Financial StructureShare capital
Share Ownership
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Organizational Performance
Profitability
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Organizational Performance Liquidity
Assets, Deposits & Shareholders Funds
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Organizational Performance Number of Offices and ATMs
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Organizational Performance
Human Resource
2010/2011 2011/2012
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Activities Performed Account Opening Personal Account /
Joint Account Partnership or Sole
proprietorship firm Company Account Minor account
Deposits
Account Closing Check book
Operations
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Account Opening Form
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Activities Performed Card Operations Update and modifying
Customer Information Finacle Operations Internet Banking
Operations Remittance Other Activities
Transferring phonecalls Provide information
about Nabil products
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Activities Performed
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Key Observation Frequent ABBS enquiry
Account opening hassles
Importance of KYC Interest rate enquiry
Frequent technical errors
Necessary documents for account opening
Bancassurance usage
Collective Bargaining (Association of NabilBank Staff)
Peak period for banking
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Key Skills and Attitudes Learnt
Skills
Computing Skills
Communication
Skills
Listening Skills
Analytical Skills
Attitudes
Discipline
Teamwork
Time
Management
Dressing Sense
Resilience
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Feedbacks to Organization SWOT Analysis
Pioneer in BankingTrust of People
Modified Products
Better use of IT
New Industries &customers in the
market
Less Authority to BMleading to lengthydecision makingprocess
Political Instability
High Competition
Rigid Lending
Policies
High EmployeeTurnover
Low Marketing
Wide Network
Dedicated &ExperiencedManpower
Wide Array ofProducts
Higher HR Cost
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Feedback to Organization Introducing innovative ProductsEnhancing new Investments
Focusing on marketing Focusing on various customer groupsMaintaining long term partnershipsExpansion of Locker Facilities
More emphasis to CSDDelegation of Authority to Branch
Managers
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Feedback toCollege/University
It would have helped the students if thecollege had counseled us for identifying thearea for internship
The college could have eased the pressureon the students by reducing the number ofassignments and classes on the time ofinternship
The college could also have had
simultaneous feedback sessions with thestudents about their performance as an internin the related organization
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Feedback toCollege/University
It would also have been fruitful if our
academic coordinator would have gotten to
know our internship supervisor in advance todevelop a healthy mutual relationship
The format of the report to be prepared after
the internship period was only given a week in
advance. If it was provided earlier, the
students could have collected informationand organized it in a proper mold.
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