Internet of Everything – technology, information and architecture. Implications on customer...
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Architecture Week 2013 Internet of Everything – technology, information and architecture. Implications on customer interaction, Business Models and Eco Systems
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Internet of Everything – technology, information and architecture. Implications on customer interaction, Business Models and Eco Systems. Reflections on Enterprise Architecture work, methods and approaches, linear vs. emergent design
Transcript of Internet of Everything – technology, information and architecture. Implications on customer...
Architecture Week 2013
Internet of Everything – technology, information and architecture. Implications on customer interaction, Business Models and Eco Systems
Joakim LindbomEnterprise Architect & Technologist
08-5368 3934
twitter: JoakimLindbomhttp://www.slideshare.net/JoakimLindbom
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Who am I?
Stuck in old ideas?
50 billion devices 2020?
Mega trend
The number of connected devices will outnumber humans in…
…5 weeks from now.(November 2013)
Mega trend
Mega trend
Why “go online” when you’re always online?
Disappearing Internet
Mega trend
Are you best in class in all aspects?Can you provide enough transparency?Can you be trusted with your client’s data?
Play the Google Game
Mega trend
The desire for surprise, randomness and serendepidy will increase.
Today, 56 % of consumers say, "I will gladly switch brands to use a coupon," up from 41 percent in 2006, according to GfK.
More surprises
Long tail repeated and why it matters now
Mega trend
Post-industrialism come true
Mega trend
Understand how products actually are used- Careful drivers could be charged less, and vice versa- Vendor Managed Inventory – and beyond
Using, not owning
Mega trend
Consumer products become the norm
Consumerisation
Mega trend
SocialMobileAnalytics (aka. Big Data)Cloud
SMAC it up!
SMAC
Clinical research – 100 or 1000 individuals
What would happen with access to population wide data?
The power of the crowd
SMAC
What would happen to your business with population wide data?
The power of the crowd
Adaptive apps
Information & functionality based on sensed needs
Platform
4
7:32
left
Humans in focus
Car 2
Seat 11
SMAC
Insight through numbers
What’s your resting pulse? Why does it matter?
Quantified Self
Quantified Self
What happens when the end-user have more info than you?
Consumer electronics didn’t realise the threat – now it’s a industry racing to zeroDoctors struggle with über-googled patients
Information explosion & smashed monopoly
SMAC
Generation YWhy should they work for you?
“Companies invest millions to create a superior customer excellence but forget to do the same for their employees.”Pierre HesslerFellow, Capgemini
Eco systems50 billion devices
How many can you connect to your systems?Drinking from a fire hose?
More event than data.
Eco systemsHow do you design?
Linear approaches don’t work
Emergent DesignMore like a farm than an assembly line
Loss of control? Well, yes, certainly!
Business models - Smart door locks
Business models - Kwikset Kevo Lock
hln98“Do not buy this. They are charging $2.00 per eKey everytime. I cancelled my 4 pre-orders. Please spread the words so people know. There are only 2 eKeys and a fob included. Each time you want to send a key, it cost $2.00 bucks. No thank you.”
orbust2 @hln98
“Yeah thats a total rip off............an ekey you can send to someone else from your phone for 1.99?
Your totally better off driving to the hardware store paying 4 to 5 bucks for a real key then driving to the person and giving it to them...... you will not only save so much money, think about all the time you will save!”
Business models - Kwikset Kevo Lock
Welcome TechnoVision
DESIGN FOR DIGITAL
• YOU EXPERIENCE: creating a highly individualized user experience for customers, employees and partners, leveraging multiple channels, notably mobile
• WE COLLABORATE: building on the power of social media to connect, create and interact in new ways
• THRIVING ON DATA: getting actionable insight and business value from structured and unstructured data outside and inside the enterprise
• PROCESS ON THE FLY: adding the next level of agility and manageability to enterprise processes
• SECTOR AS A SERVICE: rebuilding core applications into a standardized catalogue of enterprise business services
• INVISIBLE INFOSTRUCTURE: transforming the IT infrastructure towards a true utility that provides the foundation for technology-driven change
DESIGN FOR DIGITAL
6 technology clusters
DESIGN FOR DIGITAL
• BORN IN THE CLOUD: Consider Cloud-based solutions as the default
• BUILD SOCIAL: embed social leverage in your solutions right from the beginning
• SMAC IT UP: maximize the impact of Digital Transformation by combing technology drivers
• BUSINESS, MON AMOUR: alignment is not enough anymore, it’s all about fusion
• NO REQUIREMENTS: explore the art of the possible with a catalogue-first mentality
• FROM TRAIN TO SCOOTER: enable different levels of agility and speed across the enterprise
• THINK DESIGN: take a radical outside-in approach to reshaping the business technology landscape
7 design principles
So in the end
Internet of Everything is all about
Contact
Joakim LindbomEnterprise Architect & Technologist
08-5368 3934
twitter: JoakimLindbomhttp://www.slideshare.net/JoakimLindbom
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Image sources
http://postscapes.com/wireless-door-locks
https://lockitron.com/preorder
http://www.indiegogo.com/projects/goji-smart-lock
http://www.flickr.com/photos/wwarby/5026642191/
https://commons.wikimedia.org/wiki/File:Company_building_icon.png
http://www.content-loop.com/how-to-build-for-a-world-where-youre-connected-to-hundreds-of-devices/?utm_source=LinkedIn&utm_term=&utm_campaign=Capgemini_Yearlong_HMI_INT_2013&utm_content=buffer8809b&utm_medium=twitter
