International Society of Service Innovation Professionals - 11132013
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Transcript of International Society of Service Innovation Professionals - 11132013
1 2013 ISSIP and/or its affiliates. All rights reserved.
ISSIP Introduction Yassi Moghddam
Executive Director, ISSIP [email protected]
twitter: @yassi_moghddam (408) 318-0332
www.issip.org
Nov 13, 2013
2013 ISSIP and/or its affiliates. All rights reserved. 2
Who….
Charlie Bess, BOD Member, Vice President, ISSIP; HP Fellow, and VP
Ammar Rayes, President, ISSIP; Distinguished Engineer, Cisco Services
Jim Spohrer BOD Member, Secretary, Treasure, ISSIP; Director Global University Programs, IBM
Yassi Moghaddam Executive Director, ISSIP; Formerly Bell Labs, AT&T, Lucent, Wells Fargo, & several startups
Ana Pinczuk BOD Member, ISSIP; SVP Transformation, Cisco Services
Haluk Demirkan BOD Member, ISSIP; Professor University of Washington
Ralp Badinelli BOD Member, ISSIP; Professor Virginia Tech
Founded, July 2012
Jeff Welser Vice President Elect, ISSIP; Director Services Research, IBM
2013 ISSIP and/or its affiliates. All rights reserved. 3
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Why…
Social, Mobile, Big Data, Cloud, IoT,… making our world more instrumented, interconnected, and complex
Yet most organizations struggle with complexity
Most professional organizations do a great job of focusing on one discipline, function, or industry sector, but not on the inteconnections.
ISSIP is a professional society designed to focus on the interconnected nature of value co-creation for smart service systems (tech, biz, social, etc.)
BREADTH
DEPTH
T-Shape professionals can innovate across traditional boundaries
2013 ISSIP and/or its affiliates. All rights reserved. 4
Professional Development Education Research Practices Policy Making
“To promote service innovations for our interconnected world.”
Through:
Special Interest groups
Committees Chapters
Students Mentorship
Our Mission
Ambassadors
- Individual Members: > 400 - Institutional members: 3 and growing
- Service Systems: ICT, Education, Healthcare, Transportation, Financials, Energy, Government
- Universities: 55+ - Countries: 37+
2013 ISSIP and/or its affiliates. All rights reserved. 5
ISSIP Ambassadors
More than 15 Ambassadors and growing…
Link ISSIP to other professional associations, research centers, conferences, etc.
Help ISSIP co-sponsor activities in other conferences
more... http://www.issip.org/learningcenter/
valuenetwork/
2013 ISSIP and/or its affiliates. All rights reserved. 6
ISSIP Special Interest Groups Existing SIGs
- Cloud Mobility
- Education & Research - Energy and Power
- Service Futures - Software Defined Networks
- User Experience
Other topics: must relate to smart services…. eHealth, Smarter Cities, Big Data & Analytics, IoT, Globalization, Innovation Tools & Methods, and more…
SIGs are proposed by members and approved by the Board of Directors.
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Outcomes
• White papers, journal articles
• Influencing Standards • Workshops • Co-sponsoring or
presenting at conferences • Surveys • Research best practices
for smart service systems
2013 ISSIP and/or its affiliates. All rights reserved. 7
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Academia-Industry-ISSIP Students Mentorship
Goal: Co-create a superior mentorship expience between ISSIP members including college students academics, industry professionals, policy makers, and members of other professional societies
Focus: projects that address real business and societal challenges
Platform: pipeline of smart service projects of mutual interest to: • Students that make them more competitive for smart service jobs
• Academicians, for smart services case development, and research
• For industry partners to test a vetted pool of talent for hiring
Participating Universities so far: Hult SF, SJSU
Participating Companies so far: IBM, Cisco, HP
Sample outcomes: http://www.issip.org/ISSIP-student-mentorship-pilot-may to august-2013/
Regions 2.0 San Jose State University,
IBM, Cisco, HP, and ISSIP now designing new
templates for regional development through
service innovation!
Mentorship Job Internship
2013 ISSIP and/or its affiliates. All rights reserved. 8
Professional Development ISSIP Certification, Badges, and Seals
- Certification Committee Chair: Professor Haluk Demirkan, University of Washington,
- Committee Goals: Lead and define criteria for ISSIP certifications and badges for services, solutions, systems, courses and workshops,
- In the short term: • “ISSIP Reviewed” already granted through Hult International
School of Business Courses, workshops, books, etc.
- In the long term: • Develop BOK • Develop testing, certification, and auditing criteria • Offer professional certifications
Professional Book Series – BEP, Co-editors: Dr. Jim Spohrer, Dr. Haluk Demirkan
Developing T-shape assessment instruments - Professor Lou Freund, SJSU
2013 ISSIP and/or its affiliates. All rights reserved. 9
ISSIP Chapters
Geographic chapters are proposed by members and approved by the Board of Directors.
First Chapter: ISSIP Germany
Chapters for Switzerland, Japan, UK, Italy, Jordan, Australia, and others are planned.
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ISSIP Germany
2013 ISSIP and/or its affiliates. All rights reserved. 10
Committees Conferences Committee
- Oversee ISSIP Conference activities
Elections Committee
- Administers ISSIP Elections
Nominating Committee: - Administers ISSIP nominations for
various elected positions
Operations Committee - Manages the tactical operations of
ISSIP
Publications Committee: - Set guidelines for and manage
ISSIP publications
Certification Committee
- Leads and define criteria for ISSIP certifications and badges for services, solutions, systems, courses and workshops, develop BOK, develop testing and auditing criteria
Mentorship Committee
- Oversee ISSIP-industry-academia Student Mentorship Program
New Members Committee
- Increase quantity of both Dues Paying members and Individual members
2013 ISSIP and/or its affiliates. All rights reserved. 11
Join us….
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http://www.issip.org/join-the-community/
12 2013 ISSIP and/or its affiliates. All rights reserved.
Thank you! Yassi Moghddam
Executive Director, ISSIP [email protected]
twitter: @yassi_moghddam (408) 318-0332
www.issip.org
Nov 13, 2013