International Food Aid ConferenceLoss Mitigation Communication

Jerry Nelson

April 2007

Mitigation of Damages

Carrier

Others / P&I PVO/NGO

USDA/USAID

Surveyors

Communication

Mitigate Damages

Triage

Reasonable

Timely

Gap-Free

Legal

Partnership

Mitigate Damages

• Carriers Must– Take reasonable care to minimize loss (after they are aware)

• Cargo Receiver Must– Accept cargo– Mitigate loss

• Surveyors have role in mitigation of loss

Communication – Is Not

• Me-me-me • Arguing/Hostility• Hand Grenade/Hit & Run• Blame / Judging

Communication – What it is

• TWO WAY/CHAIN PARTNERSHIP• LEADING-RESPONSIBLE• FACT FINDING• CONTRIBUTION• RESULT FOCUS• UNDERSTANDING

Mitigation of Damages

• Summary:

Communication

Is

What Partners Do

To Give

And Get

Understanding

Mitigation of Damages

• Result:– TIMELY FACT CLARITY– RISK TEAM REWARDS– INCREASED FOOD AID REACHES NEEDY