International ConfederationInternational Confederationof Private Employment Agencies

“The Voice for Labour Choice”

Ciett at a glance

• Founded in 1967

• Gathers 120,000 branches and employ more than 8 million agency workers on a daily average (FTE)

• Only association representing agency work:Only association representing agency work:

– at large (brings together 44 national federations)

– in its diversity (uniting 7 of the largest multinational staffing companies as well as hundreds of thousands of SMEs)companies as well as hundreds of thousands of SMEs)

• Recognised as such by international organisations (e.g. ILO, European Union, OECD), key stakeholders (e.g. IOE, BusinessEurope, ITUC) and national governments

• Represents the full spectrum of HR services: temporary agency work, recruitment, interim management, executive search, outplacement, training

A global confederation

North AmericaC d

EuropeAustriaB l iCanada

MexicoUSA

BelgiumBulgariaCzech RepublicDenmark

South America

EstoniaFinlandFranceGermany

NorwayPolandPortugalSouth America

ArgentinaBrazilChile

GreeceHungaryIrelandItaly

RomaniaSlovakiaSloveniaSpain

ColombiaPeru

yLatviaLithuaniaLuxembourgMacedonia

Asia/PacificAustraliaChinaAfrica

pSwedenSwitzerlandTurkeyUKMacedonia

NetherlandsJapanSouth KoreaNew Zealand

MoroccoSouth Africa

UK

Corporate Members

Ciett’s long term objectives

To protect and promote the interests of private employment agencies in order to enhance their sustainable growth

To create the most suitable legal environment for the agency work industry to operate in

To promote and increase quality standards within the agency work industry

To improve the understanding of the reality of the agency work industry, especially by gaining recognition for its positive y, p y y g g g pcontribution to a better functioning labour market:• job creation• labour market participation & diversity• economic growth and public budget incomes

How are we reaching our objectives?

– Setting up of a permanent Secretariat in Brussels/Belgium, comprised of 4 full-time employeescomprised of 4 full-time employees

– Creation of a new Ciett structure• Legal entity registered in June 2006 (ASBL or non-profit organisation according to

Belgian Law)New constitution (adopted in May 2006)• New constitution (adopted in May 2006)

• A transparent membership fee system

– Significant budget (€230,000 in 2011)

Sharing best practises among members and promoting q alit– Sharing best practises among members and promoting quality standards within the staffing industry

– Engagement in pro-active lobbying activities to educate people about the reality of our industry and to safeguard the interests of y y gthe AW industry

– Supporting members in their national lobbying

Specific Ciett’s action plan for 2011 2012– Specific Ciett s action plan for 2011-2012

Ciett strategic priority actions (2011-2012)

• Based on the four pillars of Ciett Strategic Action approved by GA in October 2008:

– Membership– Regulation– Image & Positioning– Data collection & Research

• List the main actions to be undertaken to implement the strategic action plan = “Strategy in action”

Main past achievements

1. Legal recognition of the AW industry– U-turn position of the ILO: from strict prohibition (Convention n°96) to formal

recognition in 1997 (Convention n°181)

– Legal recognition of the industry in France (1972), Greece (1999), Denmark (1990), Finland (1993), Sweden (1993), The Netherlands (1998 and further liberalisation in 2003), Belgium (1987 and 2003)

2. Definition of an international relevant regulatory standard for th AW i d tthe AW industry– ILO Convention 181 provides the right balance between freedom to provide AW

services and the need to define some agency workers’ working conditions

3. Liberalisation of the legislation on AW3 be a sat o o t e eg s at o o– Assistance to members in their negotiations with government and trade unions: Japan,

China, South Africa– Filing of complaint with the European Commission in 1992 against Italy, Spain and

Germany after which these countries gradually liberalised their agency work regulations: (Spain 1994), (Italy 1997+ Biagi amendment 2003), (Germany 1992-1997, g ( p ), ( y g ), ( y ,2004)

4. Better visibility/recognition of the AW sector– By initiating startegic research on PrEAs’ contribution to the labour market (Bain

Report in 2006 McKinsey study in 2000)Report in 2006, McKinsey study in 2000)– By releasing robust statistics and case studies to fight misconceptions about the reality

of our industry– By developing a sectoral social dialogue with trade unions at global level

Ciett governing bodies

General Assembly(51 members)Decision (51 members)Decision

making bodies Board

(15 members)(15 members)

Executive Committee

Executive

Executive Committee- President- Vice-President- Immediate Past President- Treasurer

SecretariatExecutive

bodies

CommitteesCommittees- Corporate Members- National Federation Members- Research & Economic Affairs

Ciett Board members

PresidentHoracio De Martini Vice-President

Fred van Haasteren

TreasurerHerwig Muyldermans

ImmediatePast PresidentVacant

North AmericaRichard Wahlquist

EuropeAnnemarie Muntz

Africa/Near EastSimon Ridge

South AmericaOmar Avila

Asia/PacificYukiko Nagashima

Regional Representatives

Australia/New ZealandSteve ShepherdRichard Wahlquist Annemarie MuntzSimon Ridge Omar Avila Yukiko Nagashima Steve Shepherd

Kelly ServicesPamela Berklich

ManpowerDavid Arkless

Corporate Members

AdeccoAlain Dehaze

RandstadVacant

HudsonMarc Rosenow

GI GroupAntonio Bonardo

Chair of the Standing Committees

Corporate MembersTo be appointed

National FederationsAart van der Gaag

A permanent Secretariat in Brussels

Denis PennelManaging Director

Maria Da SilvaAssistant

Michael FreytagPolicy Advisor

James GribbenCommunications &

Economic Affairs Advisor

Sandro PettineoPolicy Advisor

Responsible for executing the day-to-day activities neededto implement strategies and action plan:

• Managing Confederation’s affairs in accordance with the Constitution and the instructions of the General Assembly

• Assisting the Board of Directors, standing committees and ad hoc ittcommittees

• Coordinating the activities of the various committees and activities of the members within the framework of Ciett

• Lobbying and monitoring government policy & international• Lobbying and monitoring government policy & international organisations

• Representing the Confederation externally11

Secretariat’s main activities

Public Affairs(EU + Global)

Social Dialogue Administration g

Membership ResearchMembershipDevelopment

PR & Communications

PR & Communications tools

Internal newsletter (4 issues per year)

Intranett

Website

Presentations (Corporate)

Press Relations

Corporate literature

Benefits of Ciett membership• Increasing awareness and image of the industry

– External newsletter, website, events, press relations, image campaign

• Political lobbying– Permanent links with international institutions (ILO, OECD, World Bank,

WAPES) to help Ciett members conduct their businesses in a regulatoryWAPES) to help Ciett members conduct their businesses in a regulatoryenvironment that is supportive

• Intelligence monitoring– Public Affairs Report (monthly), monitoring the latest developments in terms of

international policy issuesp y– Internal membership newsletter (quarterly), to inform about the life of Ciett and

members– Subscriptions to PA news website (Planet Labor)

• Networking with key stakeholders through a unique platform– Recognised as the official social partner for the AW industry– Close relationships with IOE & UNI Global Union– Exchanges with the academic world– Memberships to global think tanks

Li k ith i l NGO– Links with social NGOs– Connections with key financial analysts

• Data collecting– Gathering of key data on the industry, and development of surveys related to

Agency WorkAgency Work– Disseminating statistics through website (Research Center) and publications

• Best practices sharing– Regular meetings and dedicated seminars with the purpose to share practices

How to make the most of your Ciett membership?

• Attend Ciett General Assemblies in order to:– Be updated on latest developments on Public Affairs– Share best practices with other national federations (Health

& S f C& Safety, Training, Cooperation Public Private, Datacollection & Research)

• Become a member to some of the Ciett Committees– National Federations– Research– Corporate Members

• Provide data about your AW market

• Circulate Ciett documents to all your (Board) members– Internal newsletter, Dispatch (external newsletter), monthlye a e s e e , spa c (e e a e s e e ), o y

PA Report, Briefing papers...

• Consult regularly the Ciett website and Intranett

• Attend Ciett annual conferences– 2011 edition in Rotterdam – May 18th to 20th15