Laying the foundations of

career success

Incorporating:Award in Financial PlanningAward in General Insurance

International Award qualifications

2012 Information for candidatesThe Chartered Insurance Institute 42–48 High Road, South Woodford, London E18 2JPtel: +44 (0)20 8989 8464 fax: +44 (0)20 8530 3052 email: customer.serv@cii.co.uk website: www.cii.co.uk

Ref: CII – IAC001 (05/12)C12J_7115

www.cii.co.uk

© The Chartered Insurance Institute 2012

THE CHARTERED INSURANCE INSTITUTE, CII and the CII logo are registered trade marks of The Chartered Insurance Institute.

A CENTURY OF PROFESSIONALISM

BIBF is the leading provider of insurance and financial services training in the Middle East, offering a range of internationally-recognised courses and qualifications. We believe the Award in Financial Planning has considerable potential to raise standards in the region by providing essential guidance on financial services, products and the essentials of professional service provision. Accordingly, BIBF has included this qualification in its suite of course offerings.

Husain Al AjmiAssistant Director, Center Head, InsuranceBahrain Institute of Banking and Finance (BIBF)

From foundation level, the letters prove you’re on the right path.

Membership from as little as £35 a year.

To sign up please use the form enclosed, contact us on +44(0) 20 8989 8464or visit www.cii.co.uk/join

Join the growing community of professionals by becoming a member of the Chartered Insurance Institute.

Statistics show that a member’s pass rate is higher than a non-member’s.

Join for help passing exams and exclusive member benefits:• Recommended textbooks and online fact files• Technical reference books and newsletters• Member only content on the knowledge

services website with a wide range of technical and market information in easy-to-use formats.

And ongoing support for your career:• Use our world renowned designation –

CII (Award) • News and market updates• Online career support centre• The Journal bi-monthly magazine• Continuing Professional Development programme.

cont

ents 2 International Award qualifications

•AwardinFinancialPlanning •AwardinGeneralInsurance

•WhyshouldIsitanAwardqualification?

•IsanAwardqualificationsuitableforme?

4 What does each Award involve? •Entryrequirements •Completionrequirements •StudyingfortheAwards

6 What does each Award cover? •Unitstreatedasequivalent

6 Entering for your chosen qualification

7 Important deadlines

8 Costs, fees and refunds

10 Entering for an Award: Important information

13 Application form

Contacting the CIIIfyouhaveanyqueriesregardingthequalificationsinthisbrochurepleasecontactCustomerService.

TheCIIiscommittedtodeliveringafirst-classserviceand,tothisend,wewelcomefeedbackonanyaspectofyourrelationshipwithourorganisation.

Pleaseforwardanyviewsyoumayhaveontheserviceyoureceive,whethertheyarepositiveorotherwise.

Wetakeallsuchcommentsseriously,answerthemindividually,andusethemtohelpensurethatwecontinuallyimprovetheserviceweprovide.

Customer Service42–48HighRoad,SouthWoodford,LondonE182JPtel: +44(0)2089898464fax: +44(0)2085303052email: customer.serv@cii.co.ukwebsite: www.cii.co.uk

Asthepremierprofessionalbodyforthefinancialservicesprofession,theCIIpromoteshigherstandardsofintegrity,technicalcompetenceandbusinesscapability.

Withover105,000membersinmorethan150countries,theCIIistheworld’slargestprofessionalbodydedicatedtothissector.

SuccessinCIIqualificationsisuniversallyrecognisedasevidenceofknowledgeandunderstanding.MembershipoftheCIIsignalsadesiretodevelopbroadprofessionalcapabilityandsubscribetothestandardsassociatedwithprofessionalstatus.

TheCIIworkswithbusinessestodevelopbespoke,company-widesolutionsthatensurecompetitiveadvantagebyenhancingemployees’technicalandprofessionalcompetence.

Individually,CII’smembersareabletodrivetheirpersonaldevelopmentandmaintaintheirprofessionalstandingthroughanunrivalledrangeoflearningservicesandbyadheringtotheCII’sCodeofEthics.

www.cii.co.uk

The Chartered Insurance Institute (CII)Professionalism in practice

32

International Award qualifications

Theimportanceofprofessionalqualificationsforfinancialservicesandinsurancestaffhasrisensharply.Advisersandagentsarethefocusofparticularattentionasgovernmentsworldwideseektodriveupthestandardofadviceandproductrecommendation.

Acrosstheworld’sfinancialservicesandinsurancemarkets,greaterimportanceisbeingplacedonmonitoringthebehaviourofemployees.Thereisalsoagrowingexpectationonthepartofconsumersandregulatorsthatfinancialadvisersandinsuranceagentsshouldhaveappropriateskillsanddemonstrateaprofessionalapproach.

Inresponsetothis,theCharteredInsuranceInstitute(CII)hasdevelopedtheAwardinFinancialPlanningandtheAwardinGeneralInsuranceforthoseworkinginbothregulatedandnon-regulatedenvironmentsoutsidetheUK.

Informationoneach,includingdetailsofsuitabilityandcontent,canbefoundinthisbrochure.ov

ervi

ewCIIqualificationshavebeencompletedbyinsuranceandfinancialservicespractitionersinover150countries,confirmingtheiruniversalappeal.

InadditiontotheAwardinFinancialPlanningandAwardinGeneralInsurance,theCIIoffersarangeofinsuranceandfinancialservicesqualifications,includingoptionsatCertificate,DiplomaandAdvancedDiplomalevels.

Thesemarket-ledqualificationscaterforalllevelsofknowledgeandexperience

andenjoyahighlevelofacclaimamongprofessionalsandorganisationsworldwide.FurtherinformationonCIICertificate,DiplomaandAdvancedDiplomainsuranceandfinancialservicesqualificationscanbefoundatwww.cii.co.uk/qualifications,whereyoucandownloadinformationforcandidates’brochures(alsoavailablefromCustomerService).

Promoting competence and capability across the global marketplace

Award in General InsuranceThissingle-unitqualificationisidealforthosestartingtheircareersintheinsurancesectoroutsidetheUK.Ithelpsdevelopabasicunderstandingofinsuranceprinciples,proceduresandproducts.

Seepage7forfurtherinformationonwhatyouwilllearn.

Uponcompletion,CIImembersareeligibletousethedesignation‘CII(Award)’.ContinuingProfessionalDevelopmentrequirementsapply.

TheAwardinGeneralInsurancealsosupportsongoingprofessionaldevelopmentas,onpassingtheexam,youwillgain15Certificate-levelcreditsthatcanbeusedtowardscompletionoftheCII’shigher-levelinsurancequalifications(subjecttocompletionrequirements),includingtheCertificateinInsurance,forwhichyouwillhavesatisfiedthecompulsoryunitcompletioncriteria.

DesignedforfinancialadvisersandinsuranceagentsworkingoutsidetheUK,thissingle-unitqualificationprovidesasolidgroundinginthecorefinancialandlifeassuranceproductsandoffersguidanceonwhatconstitutesprofessionalpractice,therebyprovidingaframeworkforethicalbehaviour.

Seepage6forfurtherinformationonwhatyouwilllearn.

Withover6,500holderstodateacross80countries,theAwardinFinancialPlanningisthebenchmarkqualificationforthissector.

Uponcompletion,CIImembersareeligibletousethedesignation‘CII(Award)’.ContinuingProfessionalDevelopmentrequirementsapply.

TheAwardinFinancialPlanningalsosupportsongoingprofessionaldevelopmentas,onpassingtheexam.Youwillalsogain12Certificate-levelcreditsthatcanbeusedtowardscompletionoftheCII’shigher-levelqualifications(subjecttocompletionrequirementsandexcludingtheCertificateinInsurancewhichissubjecttoUKregulation).

Note:AdvisersinHongKongmayknowthisAwardastheFinancialAdvisersInternationalQualification(orFAIQ).HoldersofFAIQwillnotgainadditionalcreditsbysittingtheAwardinFinancialPlanning.

The Award in Financial Planning

A world of choice

54

com

plet

ion What does each Award involve?

Why should I sit an Award qualification?CII Award qualifications deliver many advantages:

Is an Award qualification suitable for me?

What does each Award involve?Entry requirementsTherearenoformalentryrequirementsforeitherCIIAwardqualification,sotheyareopentoanyoneworkinginfinancialservicesorinsurance,irrespectiveofexperienceoreducationalbackground.

Completion requirementsTocompleteaCIIAwardqualification,youmuststudyasinglestudytextandthenpasstheassociatedexam.

Studying for the AwardsTherecommendedminimumstudyhoursareshowninthetableopposite(thesewillvaryaccordingtoyourexperienceandability).

Thenominalpassmarksarealsoshown,however,theactualpassmarksmayvaryslightlyovertimetoensurethatthepassstandardremainsconstant.

Twice-yearlypaper-basedexamsessionsareavailableinAprilandOctober.Getthedatesforyourdiaryonpages6–7.

TheAwardqualificationsareopentoanyoneworkingintheinsuranceandfinancialservicessectorirrespectiveofeducationalbackgroundorexperience.

InagrowingnumberofterritoriestheAwardsmeettheregulatoryqualificationrequirementsrelevanttofinancialadvisersandinsurancepractitioners.Inothernon-regulatedenvironmentstheyfrequentlyprovideadevelopmentpathwaywherenolocaleducationalandprofessionalprovisionisavailable.

Awardsuitability:

Award in Financial Planning • Non-UKfinancialadvisersandinsurance

practitionersatthestartoftheircareerorseekingtobuildonexistingknowledgethroughformalstudy.

• Non-UKfinancialadvisersneedingtosatisfytheminimumoperatingstandardssetbyalocalregulator.

• HoldingaCIIqualificationdifferentiatesyoufromotheradvisersandpractitioners,providingacompetitiveedge.

• EachAwardqualificationentrycomesasacompletepackageforasinglefee:studytext,examinationguideandexaminationsitting.

• TheAwardqualificationsprovideeither12or15Certificate-levelcreditstowardscompletionoftheCII’shigherlevelqualifications(subjecttocompletionrequirements).

Award in General Insurance• Non-UKinsurancepractitionersatthe

startoftheircareerorseekingtobuildonexistingknowledgethroughformalstudy.

• Non-UKinsurancepractitionersneedingtosatisfytheminimumoperatingstandardssetbyalocalregulator.

• Yourchosenqualificationwillprovideyouwithanintroductiontothefundamentalsoffinancialadviceorinsurance,productsandprofessionalconduct.

• Embarkingonstudywilldemonstrateyourcommitmenttolearninganddevelopment.Thesearetheessentialstartingpointsforanyonewhoisseriousaboutacareerinfinancialservicesand/orinsurance.

• Thesequalificationsfocusonthecoreprinciplesoffinancialadviceorinsuranceproductsandprofessionalconduct,makingthemuniversallyrelevant.

• Uponcompletionyouareentitledtousethedesignation‘CII(Award)’ifyouareaCIImember,providingameansofdemonstratingeducationalachievementtothepublicandtopeers.ContinuingProfessionalDevelopmentrequirementsapply.

The complete package EnrolmentforaCIIAwardincludeseverythingyouneedforasinglefee:studytext,examinationguideandexamentry.Seepages8–9forenrolmentfees.

Thestudytextcoverstheexamsyllabusinastraightforwardanduser-friendlyformat,andincludesexamples,keypointsummariesandself-testquestions.

Theexamguide(containedwithinthestudytext)includesaspecimenexampaperandhintsandtipsonhowtopass.

Qualification Credits and level

Study hours

Package contents Exam format Nominal pass mark

2012 exams

Results

AwardinFinancialPlanning

12–Certificate

60 •Studytextwithexamguide;and

•Firstexamentry

2hourexamcomprising75multiplechoicequestions(MCQs)

70% Apr/Oct 5weeks

AwardinGeneralInsurance

15–Certificate

50 •Studytextwithexamguide;and

•Firstexamentry

2hourexamcomprising100MCQs

70% Apr/Oct 5weeks

76

cove

rage

/dea

dlin

es

Therearethreewaystoenterforyourchosenqualification:

1.Onlineatwww.cii.co.uk/qualifications

2.Phoneon+44(0)2089898464

3.Post/faxusingtheapplicationformatthebackofthisbrochure.

Pleaseallow21daysfromourreceiptofyourorderfordeliveryofyourstudymaterials.Thepricesquotedareforindividualcandidates.CompaniesrequiringpricinginformationforgroupsofemployeesshouldcallCustomerServiceon+44(0)2089898464.

Training courseTosupportstudyfortheAwardinFinancialPlanning,andtoimprovethechancesoffirsttimeexamsuccess,theCIIhasdevelopedaonedayrevisioncourse.Wewillrunthiscourseanywhereintheworldsubjecttoaminimumattendanceofeightcandidates.Subjecttodemand,theCIIwillalsoconsiderdevelopingaonedayrevisioncoursefortheAwardinGeneralInsurance.

TofindoutmorepleasecontactFace-to-FaceTrainingon+44(0)2072833117,orviaemailonface-to-facetraining@cii.co.uk

April 2012 exam October 2012 exam

ClosingdateforyourexamentryandpaymenttoreachtheCII•Atnormalfees (changestoexamentries,etc.notacceptedafterthesedates)

07Mar12 05Sep12

•Atlateentryfee 30Mar12 28Sep12

Examentryconfirmation* Despatchedwithinsevenworkingdaysfromreceiptofapplicationform

Receiveyourexamadmissionpermit* Despatchedtonon-UKapplicantssixweeksbeforetheexamsbegin.

Sitexams AwardinFinancialPlanning:18Apr12AwardinGeneralInsurance:17Apr12

AwardinFinancialPlanning:17Oct12AwardinGeneralInsurance:16Oct12

Examresultsreleased**onlinewww.cii.co.uk/resultsandposted

Resultsaresentby1stclasspostonthedateshown.Pleaseallowfourteendaysfordeliverytoanon-UKaddress

25May12 23Nov12

Entryforthenextexam Youdonothavetowaitforyourresultsbeforeenteringforanexaminthenextsession

Important deadlines

What does each Award cover?Entry/Deadlines

* PleasecontactCustomerServiceifyoudonotreceivethese.Whenyoureceiveyouradmission permit you MUST checkwhetheranychangehasbeenmadeinthedateortimeoftheexamforwhichyouhaveenteredandthattheexamshownonyourpermitistheonethatyouintendtosit.IfthereisanydiscrepancyyoushouldcontactCustomerServiceimmediately.

** ToaccessyourresultsonlineyouwillneedtobeloggedintotheCIIwebsiteusingyourCIIPermanentIdentityNumber(PIN)andpassword.

CIIexamsarebasedonthepublishedsyllabuses,whichareinthemselvesimportantaidstoexampreparationandrevision.Itisessentialthatyoufamiliariseyourselfwiththesebeforecommencingstudy.

Thesesetoutthelearningoutcomesforeachunit,whichdefinewhatyoushouldknowbytheendofthecourseofstudy.

Summarysyllabusesforbothqualificationsareprovidedopposite.Toobtainfullsyllabusesfreeofcharge,visitwww.cii.co.uk/qualifications

Award in Financial PlanningAttheendofthisunit,candidateswillbeabletodemonstratetheirknowledgeandunderstandinginthefollowingareas:

• theclient’sneeds;

• thefact-findingprocess;

•goodpractice;

•protectionproducts;

•savingsandinvestmentproducts;

•pensionproducts.

What does each Award cover?Award in General InsuranceAttheendofthisunit,candidatesshouldbeabletodemonstratetheirknowledgeandunderstandinginthefollowingareas:

•basicprinciplesofinsurance;

• mainlegalprinciplesrelatedtoinsurancecontracts;

• mainregulatoryprinciplesrelatedtoinsurancebusiness;

•keyelementstoprotectconsumers;

• keyaspectsofethics,corporategovernanceandinternalcontrols.

Units treated as equivalentDuetotheextentofsyllabusoverlap,completionoftheAwardinGeneralInsurance andunit(IF1)Insurance,legalandregulatorywillresultinonlyoneawardofcredits.

Entering your chosen qualification

98

Qualification Exam re-sit fee per entry

AwardinFinancialPlanning £77

AwardinGeneralInsurance £49.50

cost

sAfghanistan,Angola,Armenia,Azerbaijan,Bangladesh,Belize,Benin,Bhutan,Bolivia,BurkinaFaso,Burundi,Cambodia,Cameroon,CapeVerde,CentralAfricanRepublic,Chad,China,Comoros,Congo(Dem.Republicof),Coted’Ivoire,Djibouti,Ecuador,Egypt,ElSalvador,Eritrea,Ethiopia,Gambia,Georgia,Ghana,Guatemala,Guinea,Guinea-Bissau,Guyana,Haiti,Honduras,India,Indonesia,Iraq,Jordan,Kenya,Kiribati,Korea(Dem.Peo.Rep.of),Kosovo,Kyrgyzstan,LaoPeople’sDemocraticRep.,Lesotho,Liberia,Madagascar,Malawi,Maldives,Mali,MarshallIslands,Mauritania,Micronesia,Mongolia,Morocco,Mozambique,Myanmar,Nepal,Nicaragua,Niger,Nigeria,Pakistan,PapuaNewGuinea,Paraguay,Philippines,RepublicofMoldova,Rwanda,Samoa,SaoTomeandPrincipe,Senegal,SierraLeone,SolomonIslands,Somalia,SriLanka,Sudan,Swaziland,SyrianArabRepublic,Tajikistan,Tanzania(UnitedRep.of),Thailand,TimorLeste,Togo,Tonga,Tunisia,Turkmenistan,Tuvalu,Uganda,Ukraine,Uzbekistan,Vanuatu,Vietnam,WestBankandGaza,Yemen,Zambia,Zimbabwe.

Channel Isles – £70 per annum

International* – £50 per annum

CII membershipForthoseinternationalcandidateswishingtobecomeCIImembers,oneofthesubscriptionfeesshownoppositeispayable,inadditiontoaone-off£36admissionfee.

*Adiscountedmembershipfeeof£35isavailableforindividualsresidinginthecountrieslistedoppositewhichhavebeencategorisedas‘lowincome’or‘lowermiddleincome’countriesbyTheWorldBankCountryIncomeClassificationList(asofJuly2010).

All fees apply 01 Jan 2012–31 Dec 2012.

Costs, fees and refunds

ForAwardentriesreceivedafterthenormalclosingdate,uptotwoweeksbeforethesession,thenormalfeeispayabletogetherwithalateentryfeeof£77.Thisissubjecttospacebeingavailableattheexamcentre.

Study materials and exam entry feeThepricesoppositecoverthestudytext,examinationguideandoneexamentry,andappliestoexamentriesreceivedbeforethenormalclosingdate.

Change after entry £40entry.Ifyouwishtowithdrawatthisstageyouwillnotreceivearefundexceptinthecaseofillness.

IfyouwithdrawcompletelyfromtheexamweareunfortunatelyunabletoprovidearefundsincethefeefortheAwardcoversboththelearningmaterialandexamentry.

Absencefromanexamwithmedicalevidence(tobereceivedwithintwomonthsofthedateoftheexam),willenableyoutoapplyforyourentrytobetransferredtothenextavailablesession.

Change of session or centre feeChangesmustberequestedbeforetherelevantclosingdateforexamentryatnormalfee.Multiplechangeswillbecoveredbyasinglefeeprovidedtheyaresubmittedtogether.

Afterthefinalclosingdate(atnormalfee)nochanges,apartfromyouraddressorname(whichmustbesupportedbyoriginalorcertifiedevidence),canbemadetoyourexam

Exam re-sit

Qualification Package price

AwardinFinancialPlanning £175

AwardinGeneralInsurance £99

1110

CII membership

1.IfyouarenotalreadyaCIImember,youcanbecomeamemberwhenyouenrolforanAwardqualification.MembershipoftheCIIisopentoanyonewholly/mainlyemployedorengagedinworkconnectedwiththefinancialservicesindustry.Ifyouwishtoapplyformembershipanditisnotclearfromyourapplicationformthatyouworkinfinancialservices,pleaseprovidebriefdetailsofthenatureofyourworkandtheproportionofyourtimespentonfinancialservicesmattersonaseparatesheetofpaper.

Associated or affiliated institutes

2.Ifyouliveinanareawhereanassociatedoraffiliatedinstituteisestablished(seebelow)youshouldapplytothesecretaryoftheinstituteconcernedfordetailsoflocalmembership.AddressescanbeobtainedfromCustomerService.

Overseas affiliated institutes:

Australia&NewZealand(AustralianCapitalTerritory;NewZealand{Auckland};NewSouthWales;NorthernTerritory;Queensland;SouthAustralia;Tasmania;Victoria;WesternAustralia);Bahamas;Barbados;Bermuda;Botswana;Canada(Ontario;Quebec);RepublicofChina;Cyprus;Egypt;UnitedArabEmirates;Fiji;France(Bordeaux);Germany;Ghana;Guyana;HongKong;India(Mumbai;Hyderabad);Indonesia;Jamaica;Kenya;Malawi(Blantyre;Lilongwe);Malaysia;Mauritius;Namibia;Netherlands(Rotterdam;Utrecht);Nigeria;Pakistan;PapuaNewGuinea;Philippines;Poland(Warsaw);SaudiArabia(Riyadh);StLucia;Singapore;SouthAfrica(CapeofGoodHope;Drakensberg;EastRand;EasternCape;FreeState;Gauteng{Johannesburg};Natal;NorthernGauteng{Pretoria};NorthernProvince{Pietersburg};TheBorder{EastLondon},TheLowveld);SriLanka;Tanzania;Trinidad&Tobago;Turks&Caicos;Uganda;WestAfrica(TheGambia);Zambia(Copperbelt{Ndola};Kitwe;Lusaka);Zimbabwe(Bulawayo;Harare).

Study option, revision aids and exam fees

3.Detailsofallapplicablefeesareincludedontheapplicationform.Paymentmustbemadebyoneofthemethodsshownontheform.

Inthecaseofbanktransfers,acopyofthestampedremittanceadviceshouldbesenttogetherwithyourapplicationformintheusualway.Fundsshouldberemittedto:

HSBCBankplc,CityofLondonBranch,60QueenVictoriaStreet,LondonEC4N4TR,UK

Sortcode:40-05-30

Accountnumber:22271044

Accountname:CharteredInsuranceInstitute

InternationalBankAccountNumber(IBAN):GB21MIDL40053022271044

BranchIdentifierCode:MIDLGB2141W

Pleasebesuretoquotethefollowing:

SWIFTcode:MIDLGB22

CIIPINoryournameanddateofbirth.

Toensurethatthetransferismade,youmustpayanychargesmadebyyourbanklocally,andbyourbankinLondon.

AllremittancesmustbeinSterling.

Thechargingoffeestoyourcarddoesnotinitselfguaranteeentrytotheexam.Anacknowledgementwillbesentwhenyourapplicationformhasbeenprocessed.

impo

rtant

info

rmat

ion

Exam centres

4.Placesareallocatedonafirstcomefirstservedbasis

Notes:Occasionally,examinationsmayhavetobeheldatlocationsotherthanthoselistedabove.Pleaseremembertocheckyouradmissionpermittoconfirmalldetailsofyourexamination.

UK candidates

ExaminationsfortheAwardqualificationsdetailedinthisbrochureareintendedforcandidatesoperatingoutsidetheUKandarethereforenotavailabletositintheUK.

Copyright

5.AllCIIstudymaterialsarecopyright.Byplacinganorderyouundertaketousethematerialsforyourownpurposesonlyandnottosell,lendorgivethemtoanyoneelse.Anyformofcopyingofmaterialsisprohibited.

Delivery

6.FromthedateofreceiptbytheCIIofyourorderpleaseallow10dayswithintheUKor21daysoutsidetheUKfordeliveryofmaterials.

MaterialssentwithintheUKrequireasignature;pleaseensurethattherewillbesomeonetoacceptdeliveryattheaddressshownontheform.

Your right to cancel

7.InaccordancewithTheConsumerProtection(DistanceSelling)Regulations2000youhavearightofcancellationinrespectoftheProductsandServices,listedinthisbrochure,whichrightshall(subjecttotheRegulations)expiresevenworkingdaysfromthedayafterthedateonwhicheithertheproductsarereceivedbyyouoryourorderforservicesisacceptedbytheCII.Shouldyouwishtocancel,noticeshouldbesenttoCustomerService.Whereproductshavebeensuppliedtoyoupriortosuchcancellationtheymustbereturnedtous,intheconditioninwhichtheyweresuppliedtoyou,atyourexpense.Reimbursementforanymoniespaidbyyouwhichrelatetothecancellationwillbesenttoyouwithin30daysofreceivingthenoticeofcancellationorifproductsaretobereturnedtous,within30daysoftheirreceipt.

Additional terms and conditions

8.PleasenotethereareadditionaltermsandconditionswhichapplytoallpurchasesofgoodsorservicesfromtheCII/PFSwhichyouagreetobeboundbyuponcompletionofyourorder.Fulldetailscanbefoundatwww.cii.co.uk/exampoliciesandwww.cii.co.uk/tandc

Fairness, integrity and the CII appeals procedure

9.TheCIIiscommittedtogivingallcandidatesanequalopportunityofachievingitsqualificationsinlinewithcurrentUKandEUDirectives.Itisalsocommittedtoopenandfairprocessesandaspartofthisprocessrunsatransparentappealspolicy.Furtherdetailsontheappealspolicycanbefoundatwww.cii.co.uk/exampolicies

Entering for an Award: Important information

International Centres

Centre Code

Channel Islands, Isle of Man & Republic of IrelandCavan 330Cork 302Douglas,IOM 091Dublin 301Galway 304Guernsey 090Jersey 081Limerick 303Sligo 306North AmericaChicago(USA) 435Toronto(Canada)531Vancouver(Canada) 536CaribbeanBridgetown(Barbados) 423Castries(StLucia)595Freeport(Bahamas) 570GeorgeTown(GrandCayman) 597GrandTurk(Turks&CaicosIslands)702Kingston(Jamaica) 471Nassau(Bahamas) 498PortofSpain(Trinidad) 511StJohn’s(Antigua) 605Central AmericaBelizeCity(Belize) 577MexicoCity(Mexico) 488

South AmericaBuenosAires(Argentina) 685Bogota(Colombia) 421Georgetown(Guyana) 451Lima(Peru) 542RiodeJaneiro(Brazil) 514Santiago(Chile) 730EuropeAmsterdam(Netherlands) 409Athens(Greece) 411Barcelona(Spain) 557Berne/Basel(Switzerland) 568Bucharest(Romania) 706Cologne(Germany) 448Copenhagen(Denmark) 438Gibraltar 452Helsinki(Finland)705Kiev(Ukraine) 405Lisbon(Portugal) 563Madrid(Spain) 482Milan(Italy) 489Moscow(Russia)649Munich(Germany) 594Nicosia(Cyprus) 501Oslo(Norway) 502Paris(France) 503Riga(Latvia) 701Sofia(Bulgaria) 417Valetta(Malta) 535Warsaw(Poland) 700Istanbul(Turkey) 461Central AsiaAlmaty(Kazakhstan) 712Baku(Azerbaijan) 608

West & Central AfricaAccra(Ghana) 401Banjul(Gambia) 600Freetown(SierraLeone) 449Lagos(Nigeria) 476Horn and East AfricaAddisAbaba(Ethiopia) 402DarEsSalaam(Tanzania) 441Asmara(Eritrea) 710Kampala(Uganda)465Khartoum(Sudan)469Mombasa(Kenya)490Nairobi(Kenya) 497Southern AfricaBlantyre(Malawi)548Capetown(SouthAfrica) 431Gaborone(Botswana) 618Harare(Zimbabwe) 517Johannesburg(SouthAfrica) 463Lilongwe(Malawi)615Lusaka(Zambia) 480Ndola(Zambia) 499North Africa, Middle East & Gulf AbuDhabi(UAE) 609Amman(Jordan) 408Manama(Bahrain)414Beirut(Lebanon) 675Cairo(Egypt) 427Dammam(SaudiArabia) 407Doha(Qatar) 617Dubai(UAE) 547Jeddah(SaudiArabia) 553Safat(Kuwait) 475Muscat(Oman) 587Riyadh(SaudiArabia) 572Tehran(Iran) 560

South Asia Ahmedabad 659Bangalore 661 Chennai(India) 481Colombo(SriLanka) 437Delhi(India) 442Dhaka(Bangladesh) 440Hyderabad(India) 724Islamabad(Pakistan) 718Karachi(Pakistan) 468Jaipur 662Kolkata(India) 727Lahore(Pakistan)477Mumbai(India) 422Pune(India) 731East Asia Beijing(China) 670Changsha(China) 636HongKong 457Seoul(Korea) 627Shanghai(China) 671Shenzhen(China)726Taipei(Taiwan) 527Tokyo(Japan) 546South East Asia Bangkok(Thailand) 416HoChiMinhCity(Vietnam) 711Jakarta(Indonesia) 443KualaLumpur(Malaysia) 472PhnomPenh(Cambodia) 728Singapore 521AustralasiaSydney(Australia) 526Indian OceanPortLouis(Mauritius) 510Mahe(Seychelles) 607Atlantic Hamilton(Bermuda) 456

International Award qualificationsapplication form

AFP001 (05/12)

Once you have read the notes on completing your application, you can either:

• complete and submit your application online at www.cii.co.uk/qualifications

• phone through your order to Customer Service on +44 (0)20 8989 8464 ensuring that you have your credit/debit card details ready

• complete the form below and post or fax +44 (0)20 8530 3052 to Customer Service.

Important note: To ensure that your application is processed correctly can you please enter your name at the top of each page in the space provided.

Section A – Personal details (Please complete all fields. Your name should be entered as you wish it to appear on your certificate).

Have you ever had previous contact with the CII? Yes No (Please tick)

Please give your CII/PFS permanent identity number (PIN) if known PIN

Mr/Mrs/Miss/Ms Surname

Forenames Date of birth

Employer’s name

Tel Ext Mobile

email*

Work address

Postcode Country

Home address

Postcode Country

* Please take care when providing your email address as most correspondence will be sent electronically.

Tick address to be used for postal correspondence Home Work

Please turn over

Is your employer a member of a network or does it work with a compliance services provider? Yes No

If yes, please specify

Please tick one box per category

Type of organisation (Insurance)

Insurance company Broker/Intermediary Lloyd’s Reinsurance company/broker

Loss adjuster/Loss assessor

Bank/Building Society Consultancy Legal Other

(Financial services)

Financial adviser Independent financial adviser Financial adviser – Network

Independent financial adviser – Network

Insurance company/ Product provider

Bank/Building Society Mortgage broker Investment/Fund manager Accountant Other

Area of work(Insurance)

Underwriting Claims/Loss adjusting Broking Sales/Marketing Risk management Surveying

Administration/Processing Compliance HR/Training Finance Other

(Financial services)

Advising clients Actuarial Claims Paraplanning Operations

Administration/Processing HR/Training Compliance/Regulation Finance Business Development

Technical Marketing Other

Job category

Trainee Technician/Co-ordinator Supervisory/Controller Middle management (Branch, Office, Dept)

Senior management (General, Head of)

Board member (CEO, Director) Business owner Other

International Award qualifications application form – AFP001 (05/12)

Enter your name

Section B – CII membership(Please ONLY complete this section if you are applying for membership. Go to Section C if you are already a member.)

I wish to apply for membership of the CII Yes No

Please tick the relevant box to confirm whether you have: – Been made bankrupt or been subject to an individual voluntary arrangement (or similar procedure) or any judgement debt. Yes No

– Been convicted for (or have you been charged but not yet tried with) any offence other than a monetary fixed penalty for a motoring offence. Please note, if the conviction is considered spent under the Rehabilitation of Offenders Act you should select ‘no’. Yes No

– Been subject to any disciplinary sanctions (or are currently the subject of any investigation) by the CII/PFS or any other professional and/or membership body or regulatory authority. Yes No

If you have answered ‘yes’ to any of these questions, please also provide any relevant details on a separate sheet of paper.Please note that, as a member of the CII, you are required to let us know if and when, at any point in the future, your circumstances are such that you would have to answer ‘yes’ to any of the above. The CII reserves the right to refer any such membership applications as it deems necessary to the CII Membership Application Sub Committee (MASC) whose decision will be final and binding. The MASC is a Sub-Committee of the CII Disciplinary Committee. A non-exhaustive list of instances where applications will normally be referred to MASC include the circumstances listed above. Importantly, any past failure to comply with the CII’s CPD requirements, applicable to qualified members, will be deemed an appropriate trigger for referral.In becoming a member of the Chartered Insurance Institute (CII), I agree to abide by: the CII Charter and Bye-laws; the CII Code of Ethics; all CII rules and regulations; the constitution and Bye-laws of any local institute of which I become a member; and the CII’s Continuing Professional Development scheme (only applicable to qualified members using CII designatory letters). I acknowledge that failure to provide CPD records on request shall prevent my membership being renewed. You must answer the questions in this form truthfully, including the declarations you make. Any information you provide which is misleading or untrue may result in your membership being cancelled. It may also lead to disciplinary or criminal proceedings. If there are any questions or any parts of the declarations on this form which you do not understand you can refer to the CII website www.cii.co.uk/explanatory notes although the CII does not accept any liability for information or clarification given.

FacultiesPlease choose below which faculty you would like to join. These are forums of the CII which provide a range of services in support of individuals working in specific industry sectors – further information can be found at www.cii.co.uk/faculties

In applying for CII membership you can join one faculty for free. If you wish to join additional faculties please contact CII Customer Service on +44 (0)20 8989 8464.

(select one)

Insurance Broking Claims London Market Underwriting

Life & Pensions (For general insurance company employees)

Membership fees

1). An admission fee of £36 is payable by ALL applicants.

2). Please then select the appropriate member fee.

Channel Isles International*

Annual subscription £70 £50

Important note: * A discounted membership fee of £35 is available for individuals resident in countries categorised as ‘low income’ or ‘lower middle income’ countries. See page 8 for details.

(to include the £36 admission fee)

Section C – Study optionI wish to enrol for the following qualification(s):

Qualification CII use Member/Non-member Total

Award in Financial Planning AWF £175 £

Award in General Insurance W01 £99 £

Postage fee: • £7 per order: Channel Isles, Isle of Man, Republic of Ireland, Malta and Gibraltar.• £15 per order: All other countries (excl. UK).

Please note: These postage rates are flat fees applicable to orders from individual candidates (orders may contain more than one item). Separate fees apply to corporate bulk orders – contact Customer Service for details.

Postage fee £

Section D – Exam entry

Qualification April October

Award in Financial Planning

Award in General InsuranceCentre name

Centre code

I wish to sit my chosen exam(s) at the following international centre (refer to pg 11 for the list of available centres):

Additional late entry fee (See pg 9)

Please tick required 2012 session

£

Exam re-sit (See pg 9) £

Sub total £

International Award qualifications application form – AFP001 (05/12)

Enter your name

Section E – Total payable and method of paymentInsert the total value of all items ordered in Sections B to D.

Note: All prices quoted are inclusive of VAT, where appropriate, at the current UK rates. Prices are subject to change without notice. Please ensure that where applicable you have included the appropriate postage fee – see Section C.

Total payable £

If you would like to receive a payment receipt, please tick one of the following delivery options (if selecting email be sure to provide your email address on the first page of the form): Email Post

Tick method of payment and, if applicable, complete the card details.

Cash/cheque payable to The Chartered Insurance Institute (please write CII PIN number if known on the back of the cheque).

Note: All remittances must be in Sterling. Cash should only be sent by recorded delivery. No liability can be accepted by the CII for cash sent via post. Payment from countries outside the UK must be made by banker’s draft, payable in Sterling to the CII drawn on a UK bank, or by credit/debit card (Visa, Mastercard, Maestro, Solo or Delta).

Credit/debit card: Please debit my/our account with the total cost of the goods and services ordered on this form.

Type of card (please tick) VISA MASTERCARD DELTA MAESTRO SOLO

Valid from* Expiry date* Issue number* (Solo/Maestro only)

Card number*

*Please complete according to the information on your credit/debit card.

Cardholder’s name and address if different from above

Cardholder’s Signature Date

Section F – DeclarationsApplication for study materials I undertake to use them for my own purposes and not to sell, copy, lend or give them to anyone else.

Terms, conditions and cancellation I have read and agree to the terms and conditions contained in this brochure, including my right of cancellation.

Data protection and privacy The CII is registered under the Data Protection Act 1998 and will ensure that in providing products and services to you, it (and its business associates) will process your personal data fairly. By submitting this application, I consent to the CII processing my data. Full details are included in the CII Data Protection and Privacy statement which is available on the CII’s website.

Sharing information with your employer The CII will, upon the employer’s request, provide your employer with details of your examination record, including attempts and future entries, along with your CII Personal Identification Number, unless you tick the following box.

Privacy and electronic communications regulations We may from time to time wish to draw your attention to other CII products and services electronically which are likely to be of interest to you. The CII will assume that you consent to us using your data in this way, unless you tick the following box.

Sharing your data with third parties The CII Group will never sell your data to third parties for commercial gain. We may, however, share your data with third parties who provide products and services that complement those offered by the CII. The CII will assume that you consent to us using your data in this way, unless you tick the following box.

Cardholder’s signature

Date

Please allow 21 days from receipt of your correctly completed application form for delivery outside the UK.

Materials sent within the UK require a signature; please ensure there will be someone to accept delivery at the specified address shown on the form.

Please fax the completed form if paying by credit/debit card on +44 (0)20 8530 3052 or send with your cheque to CII, Customer Service, 42–48 High Road, South Woodford, London E18 2JP.

BIBF is the leading provider of insurance and financial services training in the Middle East, offering a range of internationally-recognised courses and qualifications. We believe the Award in Financial Planning has considerable potential to raise standards in the region by providing essential guidance on financial services, products and the essentials of professional service provision. Accordingly, BIBF has included this qualification in its suite of course offerings.

Husain Al AjmiAssistant Director, Center Head, InsuranceBahrain Institute of Banking and Finance (BIBF)

From foundation level, the letters prove you’re on the right path.

Membership from as little as £35 a year.

To sign up please use the form enclosed, contact us on +44(0) 20 8989 8464or visit www.cii.co.uk/join

Join the growing community of professionals by becoming a member of the Chartered Insurance Institute.

Statistics show that a member’s pass rate is higher than a non-member’s.

Join for help passing exams and exclusive member benefits:• Recommended textbooks and online fact files• Technical reference books and newsletters• Member only content on the knowledge

services website with a wide range of technical and market information in easy-to-use formats.

And ongoing support for your career:• Use our world renowned designation –

CII (Award) • News and market updates• Online career support centre• The Journal bi-monthly magazine• Continuing Professional Development programme.

Laying the foundations of

career success

Incorporating:Award in Financial PlanningAward in General Insurance

International Award qualifications

2012 Information for candidatesThe Chartered Insurance Institute 42–48 High Road, South Woodford, London E18 2JPtel: +44 (0)20 8989 8464 fax: +44 (0)20 8530 3052 email: customer.serv@cii.co.uk website: www.cii.co.uk

Ref: CII – IAC001 (05/12)C12J_7115

www.cii.co.uk

© The Chartered Insurance Institute 2012

THE CHARTERED INSURANCE INSTITUTE, CII and the CII logo are registered trade marks of The Chartered Insurance Institute.

A CENTURY OF PROFESSIONALISM