Solution Sheet

Intergraph® Planning & ResponseAn agile, strategic tool for command staff and special operations rooms that enhances situational awareness and the preparation, communica-tion, and coordination of major event operations. Planned or unplanned, the unique scale and complexity of major events

create significant operational challenges that set them apart from routine incident

management – the scope and magnitude of impacts, the multiple, interrelated

incidents and locations, the need to address impact management in parallel with

crisis management, and the breadth and diversity of organizations involved.

These and other issues are addressed by incident command systems (ICS)

and practices around the world, from America’s MIMS and NPS, to Germany’s

DV100, to Australia’s EMA 17. Each sets out structures and concepts of operation

that aim to make more efficient and effective use of limited resources by reducing

duplicated efforts, conflicting actions, risks, misunderstandings and delay. The

unique requirements of ICS demand a flexible and robust ICT solution that

is intimately integrated with, but distinct from, the systems and processes

that underpin responders’ day-to-day operations. This is the role fulfilled by

Intergraph Planning & Response (IPR).

Effective Information System for Command Staff and Special Operations RoomsThe primary requirement for crisis management systems is to coordinate

activities across responding organizations. Coordination is vital for effective and

efficient response, but also for the safety of team members and the public.

Major events can engage organizations from across the public, private and

voluntary sectors. Those responsible for managing response and recovery

efforts will face an array of competing demands and pressures. The information

available to support decision making will often be incomplete, inaccurate or

ambiguous. Each organization will have its own responsibilities, capabilities,

information and priorities. Without overarching coordination and information sharing,

perceptions of the same situation will differ between organizations and even

within a single organization. This can result in conflicting actions and hazards.

A pooled understanding of the incident, the available resources, and response

options is needed to equip planners with the collective insight needed to deter-

mine strategies that can optimise actions across all functions, participants, and

stages of the event’s evolution, while at the same time reduce conflict and risk.

Intrinsically linked to this is the need to facilitate rapid, clear communications

that will be interpreted consistently by all parties. Depending on the nature of the

event, the response community can be large and highly diverse (emergency ser-

vices, health services, utility providers, transportation, municipalities, etc.). Each

KEY BENEFITS•Muchmorethanmerelyanetworkeddataandinformationcapturesystem:-Planningofmajorevents/operations-Resourcemanagement-Realtimecommunicationmoduleincludingdeadlinemonitoring-StandardOperatingProcedures-Interactiveorganizationchartwithoutlimitationsofhierarchicallevels-Timelinegivingfast,clearbreakdownofoperationalactivities-ProfessionalGISfordisplaying,analy-zingandreporting(OperationalPicture)-Rapidassimilationandsynthesisofcommoninformationpicturefromdisparatedatasources-Reviewofoperationalactivitiesandevents(loggedoperations)-Fullaudittrail

•Rapidlyadaptstonewprocessesusingagraphicalformsandworkfloweditor

•Simpledeploymentandsupportwithself-installingandconfiguringJavaSmartClient-avoidsclientconfigura-tionandbrowsercompatibilityissues

•Supportforconnectedanddiscon-nectedoperationprovidescontinuedavailabilityoverunreliablenetworks

•Smartcachingenablesfastmapdisplayevenoverlowbandwidthconnections

•Robustyetflexiblesecuritywithflexibleandgranulardata-definedaccesstoallinformationconcerningtheoperation

•Flexible,modularapplicationstructure

•Scalable,evenacrossdistributedserver

•Integrationframeworkforeasybidi-rectionalconnectiontoexistingICTinfrastructure(commandandcontrolsystems,digitalradio,telephone,e-mail,etc.)

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• Continually monitor and adapt intelligence and strategy

in-line with changing circumstances.

• Support communication with outside agencies, the media

and the public

Overview of the Functional Components• Portal:Central home page, main navigation for work-

flows / processes, application / component launch and

overview of the most important tasks, information and

operations, full-text search.

• Command: Organization charts, calendar, timeline,

windows for messaging and notifications, ...

• Map:Definition and management of: attributive and

geospatial operational information, Common Operational

Picture, GIS, interface for online GPS tracking, standard

tactical symbol libraries.

• Resources: Management of operational forces, relief

units, resources, affected persons, patients, ambulance

and hospital bed capacities, etc.

• Reports: Situation and mission reports, operations diary,

overview of relief units, reports on damage and casual-

ties, continuous audit logging of all information, facts,

actions

• Scenarios: Test scenarios for training, simulation and

operational exercises

• Interfaces: Interfaces to command and control systems

(like Intergraph‘s I/CAD) and third-party applications (like

video, communication systems, dispersion models, etc.).

©2013 Intergraph Corporation. All rights reserved. Intergraph is part of Hexagon. Intergraph, the Intergraph logo, and GeoMedia are registered trademarks of Intergraph Corporation or its subsidiaries in the United States and in other countries. Other brands and product names are trademarks of their respective owners. PSF – DE – EMEA – 0001F – ENG 11/2013

Intergraph is the leading global provider of engineering and geo-

spatial software that enables customers to visualize complex data.

Businesses and governments in more than 60 countries rely on

Intergraph’s industry-specific software to organize vast amounts of

data to make processes and infrastructure better, safer and smarter.

The company’s software and services empower customers to build

and operate more efficient plants and ships, create intelligent maps,

and protect critical infrastructure and millions of people around the

world.

Intergraph operates through two divisions: Process, Power, & Marine

(PP&M) and Security, Government, & Infrastructure (SG&I). Intergraph

PP&M provides enterprise engineering software for the design,

construction, operation and data management of plants, ships, and

offshore facilities. Intergraph SG&I provides geospatially powered

solutions including ERDAS technologies to the public safety and

security, defense and intelligence, government, transportation, pho-

togrammetry, and utilities and communications industries. Intergraph

Government Solutions (IGS) is an independent subsidiary for SG&I’s

U.S. federal and classified business.

Intergraph is a part of Hexagon (Nordic exchange: HEXA B;

www.hexagon.com).

For more information, visit

www.intergraph.com or contact

your local Intergraph office.

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organization has its own systems and processes that underpin

its day-to-day operations, whether incident management,

utility outage management or social welfare. Their in-

grained familiarity is intrinsic to safe and efficient working

and so cannot be swapped-out during major emergencies.

Equally, each sector and organization uses its own terminology,

language, systems and processes. The need to ensure clear,

unambiguous communication with consistent interpretation of

instructions by all parties, defines the need for ICS to operate

at a level that is sector- and organization-neutral. In this way,

major event systems must be closely connected with, but

abstracted from, the internal operation and language of each

of the various responders.

Overview of IPR Capabilities

IPR is engineered to establish and execute collective priorities

and strategy. It enables Incident Command Staff to:

• Optimise information collection and awareness by rapidly

establishing a pooled understanding of the incident,

together with resources and capabilities;

• Present and analyze information to assess hazards and

inform management options;

• Rapidly construct and manage organizational structures

• Develop the overarching strategy;

• Enable clear, unambiguous communication that is inter-

preted consistently across all participating organizations

• Share a common understanding of priorities and objec-

tives to focus resources by need and greatest results;

Intergraph Planning & Response – Situation Map with tactical symbols