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Interchange Incorporated

Annual Report

2014 - 2015

Vision

To be part of a community that shares the

responsibility for the wellbeing of all,

celebrates and promotes difference and

strives for inclusiveness and choice.

Mission

Interchange assists its members to build

inclusive communities and to develop

responsive services which enhance the quality

of life for individuals and families impacted by

disability.

Values

Integrity

We are open, honest and accountable in all of

our practices.

Social Justice

We contribute to and work with the broader

community to bring about positive changes for

individuals and society. We recognise that a fair

community means that all people have the

right to equal opportunities and justice and can

participate fully within their communities.

Quality

We provide a supportive environment for the

board, staff, volunteers and partners to excel in

the provision of services with standards and

systems that support and build on our

strengths.

Positive Work Environment

We value and promote a positive and safe work

environment that supports diversity and values

individual abilities and contribution.

Sustainability

We will aim to maximise our enterprise

opportunities and undertake responsible

financial management.

© 2015 Interchange Incorporated

About Us ………………………………………………………………………………………………….

1

Acknowledgements …………………………………………………………………………………… 2

Message from the President …………………………………………………………………… 3

Board of management ………………………………………………………………………………. 5

Message from the Executive Officer ……………………………………………………….. 6

A year in review

Maureen Crawford – our unsung hero ………………………………………….. 8

Jean Simpson Awards 2015 …………………………………………………………… 9

Advocacy ………………………………………………………………………………………. 11

Forum ……………………………………………………………………………………………. 12

Partnerships ………………………………………………………………………………….. 13

Marketing & communications ……………………………………………………….. 15

Financial reports

Treasurer’s Report ………………………………………………………………………… 19

Auditor’s Report ……………………………………………………………………………. 20

Statement by members of the board …………………………………………….. 23

Statement of comprehensive income to June 2015 ………………………. 24

Statement of financial position to June 2015 ………………………………… 25

Notes to the financial statements …………………………………………………. 26

Interchange agencies …………………………………………………………………………………

32

Contents

I n t e r c h a n g e I n c o r p o r a t e d A n n u a l R e p o r t 2 0 1 4 - 2 0 1 5 1

Interchange Incorporated (Interchange) is a

member organisation for agencies involved in

providing family respite and social opportunities

for children and young people with a disability.

Interchange supports a network of member

agencies across Victoria, South Australia, Tasmania

and North Queensland. We do this by raising

awareness of our services to families, volunteers

and communities through marketing initiatives,

developing resources, networking and professional

development opportunities to members and

advocating for sector improvement.

Interchange is a not for profit, non-government

incorporated association with tax deductible

status.

Our Purpose To assist Interchange members to maximise the

potential of their programs and services through:

The provision of information and resource

material

Marketing and promotion of Interchange

members, their programs and their work in

the community

The provision and coordination of training

and professional development

opportunities

Facilitating networking and collaborative

partnering opportunities

The attraction and engagement of

volunteers to assist in meeting the needs

of people with a disability and their

families

Undertaking fundraising initiatives and

activities as is timely and relevant

Harnessing the collective value of

Interchange members in order to better

advocate on issues to government and

other decision makers.

About us


Interchange is jointly funded by the

Commonwealth and Victorian Governments

through the Home and Community Care program.

Interchange would like to thank the following

individuals, philanthropic trusts and organisations

for their support during the past year:

• Maureen Crawford

• Fordham Group

• Allbeau Pty Ltd

• The Birchall Family Foundation

Interchange gratefully acknowledges

Kowsikaraman Pattabiraman (Raman) for

managing our IT systems upgrade. Raman kindly

donated many hours of his time to implement and

support Interchange through this process.

Special thanks to Cathy Culliver, Administration

and Projects Coordinator, (pictured below) who

left in August 2015 to take up full time

employment. Cathy was a fabulous contributor

over the past two years and we wish her well in

her new role.

Acknowledgements

http://www.interchange.org.au/wp-content/uploads/HACC-Logo.png

http://www.interchange.org.au/wp-content/uploads/fordham.jpg


It has been another big year for everyone at

Interchange. We continue to learn from the NDIS

trial sites as to the challenges and opportunities

the sector will present in the coming years. Future

roll-out dates have been announced helping

provide some certainty across our network and a

timetable to guide the change implementation.

At Interchange, we are dedicated to the delivery of

quality services so our members are armed with

the information and resources that will help them

with transition. We also have been representing

the interests of the Interchange community whilst

contributing to sector development.

Our board held a strategy day in early 2015 to take

a fresh look at the changing external landscape

and the evolving needs of our members. We

sharpened our strategy and workshopped a

number of initiatives to implement throughout the

year.

An ongoing theme at our board meetings this year

has been the importance of our brand as the

Interchange name is our greatest asset. We’re

receiving a clear message from our community

that we have a strong and well-respected brand

and we have a great opportunity to use it in a way

that gives us great advantage within this increasing

competitive environment.

We have also seen another year of solid financial

performance. This has largely been due to the pro-

active work undertaken by our Executive Officer,

Kerry Uren and her team in keeping our costs well-

controlled and consolidating the significant work of

2013-2014 to reshape the organisation.

I was fortunate enough to sit on the selection

panel for the Jean Simpson Award again this year.

It is truly heartening to hear about the fine work

and exceptional dedication given to those in need

and exhibiting the values on which Interchange

prides itself. A special congratulations to the

winners of this year’s Volunteer of the Year Award,

Leanne and Denis Carolan as well as the winner of

the Employee of the Year Award, Debra Donovan.

One of the highlights of Interchange’s long history

occurred in June this year when our founder,

Maureen Crawford, won the illustrious Unsung

Hero Award at the 2015 HESTA Community Sector

Awards held in Sydney. Many of us know of the

tireless work Maureen undertook in the early

1980’s to give a voice to those families in need of

respite care and it is so pleasing to see her

dedication receive recognition and such high praise

in the broader community.

To win the award ahead of such an extremely high

calibre of nominees representing a range of

sectors is testament to Maureen’s work and

something that everyone at Interchange should be

proud of. I would also like to thank Maureen, who

without hesitation, requested that the prize money

be invested back into Interchange to further

support families in need. This was a very kind

gesture and a reflection of Maureen’s generous

and selfless character.

Message from the President


Next year will see some changes for the board of

Interchange. Marie Lugg, who has served as a

valued board member since 2013, will be stepping

down allowing another Interchange agency to be

represented on the board. Peter Marshall, who has

served on the board since 2007 in the role of

President, Treasurer and most recently, Vice-

President, will also be stepping down. I would like

to thank Marie and Peter for their time, support

and valuable contribution during an important

time for Interchange Incorporated.

Finally, I will also be ending my term on the board

without re-nomination this year due to increasing

personal and professional commitments. I have

been truly humbled and inspired by the people I

have met across the Interchange network and

thank everyone for their support during my

privileged time as President of this wonderful

organisation.

Andrew Holt

President


Andrew Holt

President

Andrew joined the board in June 2013, and has

served as President since November 2013. He has

over 14 years’ experience in audit and risk

management roles within the finance and higher

education sectors. He has first-hand experience in

the sector as a parent of a child with a disability.

Peter Marshall

Vice President

Peter is an IT professional with an MBA, Bachelor

of Applied Science and Graduate Diploma of

Information Systems. He is also a freelance

professional photographer. Peter is the father of

four children, his eldest daughter having a

disability. Peter joined the board in 2007.

Ben Otter

Treasurer

Ben joined the board in 2012. He holds a Bachelor

of Commerce and is a Certified Practising

Accountant. He is currently the Financial Controller

of Driver Group Australia, a bus and sightseeing

company with a turnover of more than $30 million.

Sandra Martin

Secretary

Sandra has extensive experience in the disability

and community sector, as well as in children’s

services. She worked for OzChild for six years as

Disability Programs Manager, and is currently the

Statewide Manger Children, Youth and Families for

the E.W. Tipping Foundation. Sandra is a trained

psychologist and joined the board in 2012.

Marie Lugg

Board Member

Marie is Executive Officer of Interchange Inner

East, a role she has held since 2011. Marie has

worked in special education, social work and

various other health and counselling services for

over 30 years. She holds Bachelors in Social Work

and Education (Special), and a Diploma of Holistic

Counselling. Marie joined the board in 2013.

Graeme Bird

Board Member

Graeme has worked in the finance, banking and

health industries for 30 years. He is currently

Business Manager and Secretary of Berengarra

School, a non-profit school that meets the

individual needs of students of normal intelligence

but with social and emotional problems. Graeme

joined the board in 2014.

Jan Bence

Board member

Jan Bence has been the manager of Upper Murray

Family Care and a host carer for over 15 years. She

holds Diplomas of Early Childhood Teaching and

Community Business Management. Jan served as

President from 2007-2009 and joined as a board

member in November 2014.

Board of management


2014-2015 has been another productive year for

Interchange with a major focus on advocacy and

brand awareness.

Advocacy on behalf of our members is an ongoing

focus in every conversation we have, and every

forum or workshop we attend. A large focus of our

advocacy work this year has been on the proposed

policy framework on Information, Linkages and

Capacity Building (ILC), formerly known as Tier

Two. Interchange participated, by invitation, in a

key stakeholder ILC policy framework consultation,

as well as provided member feedback and made

formal submissions.

A marketing campaign was launched in April to

raise awareness of the Interchange brand, and to

highlight the volunteer opportunities available

across our member’s communities. The campaign

consisted of radio and print advertising over three

months and results were very positive.

With the NDIS implementation timeframes now

scheduled we will redirect our focus to supporting

our member agencies with preparation for NDIS

launch. We plan to establish an NDIS-specific

resource area on the Interchange website and

provide links to sector information that is relevant

to agencies and their families.

We will also develop Interchange-centric NDIS

resources to simplify information for families and

assist them with preparation for their entry into

the scheme.

We plan to develop YouTube clips for both families

and volunteers on the benefits of linking with

member agencies. The clips will also include

interviews from families who have been through

the planning process.

We received project funding from the Department

of Health and Human Services, HACC Division, for

the development of an online induction and

training program for volunteers. This will be a

major piece of work in the coming year and will

offer significant benefit to our members.

Special thanks goes to Allbeau Pty Ltd and The

Birchall Family Foundation for their continued

support and donations. We also gratefully

acknowledge Maureen Crawford who generously

donated the $10,000 prize money from her HESTA

Community Sector Award win to Interchange.

We recently welcomed Rosanna Spanio to our

team as Project and Administration Coordinator

and have eagerly commenced planning for the

next years initiatives. We are excited about the

year ahead and look forward to working with our

member agencies, their teams and communities.

Warmest regards

Kerry Uren

Executive Officer

Message from the Executive Officer


Above: Maureen Crawford

A year in review


Maureen Crawford – our unsung hero

Interchange was excited this year to nominate

Maureen Crawford (pictured left) for the Unsung

Hero Award at the 2015 HESTA Community Sector

Awards, and were absolutely delighted with her

win!

The Awards recognise those in the community

sector who have made an exceptional contribution

to social justice in Australia by enhancing the

wellbeing of disadvantaged individuals and

communities.

Maureen founded the first volunteer-supported

respite care program for children with a disability

and their families in Victoria. She was recognised

for establishing the first Interchange program in

Camberwell to allow families who have a child with

a disability a regular break, by sharing their care

with volunteer host families.

Maureen started the service when her

intellectually-disabled son, James, was five years

old and the pressure of caring for him became

physically and emotionally overwhelming.

There are now 12 Interchange agencies across

Victoria, as well as agencies in South Australia,

New South Wales and Queensland, supporting

over 4,000 children with a disability every year.

The Awards are presented in partnership with the

Australian Council of Social Service as part of its

commitment to build a sustainable community

sector and to support those affected by

disadvantage and inequality.

Maureen was one of five finalists for the Unsung

Hero Award. HESTA CEO, Debby Blakey, presented

Maureen with her award at the Awards dinner in

Sydney on 25 June 2015.

Andrew Holt, President of Interchange, joined

Maureen and her husband David at the dinner and

was delighted to share in the excitement of her

win.

The Unsung Hero and Social Impact Award winners

each received a $5,000 ME Bank EveryDay

Transaction Account and a $5,000 education grant,

courtesy of Awards sponsor, ME.

Maureen has generously donated the $10,000 to

Interchange to “further the aims of Interchange in

supporting families in our communities who

struggle each day to care for their child with a

disability.”

In accepting the Award, Maureen paid tribute to the

continuing support of her entire family, including

her son, James.

Congratulations Maureen for a very well deserved

win and many thanks for your generous donation

to Interchange.


Jean Simpson Awards 2015

The Jean Simpson Award was established to

celebrate the life and achievements of the late

Jean Simpson (1950-2002).

A long time campaigner for flexible respite for

families who are caring for a child with a disability,

Jean’s influence and vision have left an on-going

legacy at Interchange.

Jean was tireless in her efforts to best serve the

needs of the children or young adults with a

disability and the wellbeing of their families. The

Award is in memory and acknowledgment of Jean’s

valuable contribution to Interchange programs and

communities.

The Award recognises excellence, dedication and

long and outstanding commitment to the

Interchange community. In 2015, eight

nominations were received, with submissions

received from five agencies.

Thanks to the Selection Panels for their support:

Andrew Holt

President, Interchange Incorporated

Jenny Schmidt

Gateways Support Services

Chris Wright

Interchange Western

Rob Fisher

Interchange Loddon Mallee

Rosanna Spanio


Congratulations to the 2015 winners on this

wonderful achievement.

Above: Debra Donovan


Employee of the Year Debra Donovan

Upper Murray Family Care

Debra (pictured left) has worked with Upper

Murray Family Care for eight years, and performs

her roles of Intake and Assessment Officer, as well

as host worker, with commitment and passion.

Debra builds strong respectful working

relationships with individuals, and makes a

significant difference to the families she supports.

Feedback from hosts and families has always been

of the highest standard.

Debra is a great ambassador for the Interchange

program, promoting the program through

community speaking engagements, and is highly

respected for her professional and positive

approach.

In addition, Debra and her

family volunteer as a host

family, and have provided

respite to many children and

their families in their home for

seven years.

Volunteer of the Year Leanne and Denis Carolan


Leanne and Denis (pictured below) are very

deserving winners of the Volunteer of the Year

Award, having provided respite, often to young

people with complex physical and/or intellectual

needs, to over 60 children and their families.

Leanne and Denis have a long standing history with

Interchange Loddon Mallee, initially as employees

before both retiring to devote their time to

volunteering. They have volunteered for the past

nine years and have regularly provided respite in

their home for five days every week during this

time.

Leanne and Denis are extremely giving and

compassionate people. They have generously

provided respite to clients with complex care

needs, who have often been unable to be placed

with other volunteer families.

Right: Leanne & Denis Carolan


Advocacy

The Volunteer Supported Service Models within the

NDIS context through the lens of the Interchange

Host Program Business Case which was developed

by Interchange in September 2014 was distributed

widely across the sector throughout 2015.

Recipients included national and state contacts

within the National Disability Insurance Agency

(NDIA), Commonwealth and State Government

contacts, peak bodies, service providers and

Interchange agencies.

The Business Case was presented as part of an

Interchange panel at the National Respite

Association conference in Parramatta in October

2014 as well as to the HACC Victorian Contact

Officers in December 2014. It has generated a lot

of interest and was used by National Disability

Services (NDS), the national peak body for non-

government disability services, in their

submissions to government.

As a result of the work done on the Business Case,

Interchange was invited in March 2015 to

participate in a key stakeholder consultation

regarding the proposed ILC policy framework. The

proposed policy framework was developed

between Commonwealth and state and territory

governments, which set out parameters for ILC

transition and implementation.

The Commonwealth lead a targeted consultation

and requested jurisdictions collate key stakeholders

views on the proposed ILC policy. In Victoria, the

state Departments of Health, Human Services and

Social Security worked on a joint project to collate

stakeholder views. Interchange was invited to

participate and collated information from member

agencies. Interchange also submitted a formal

response directly to the NDIA.

NDS ran forums for service providers seeking

feedback on the framework, which was attended

by several Interchange member agencies.

Interchange also provided feedback directly to

Tessa Thompson, NDS National Policy Manager,

who also utilised the Business Case in their

submission.


Forum

Focus on Volunteers

Interchange held a Focus on Volunteers forum for

members on Friday 19 June 2015. 27 participants

from ten member agencies, including Tasmania

and South Australia, attended. Feedback from

participants was fabulous.

A three hour workshop titled Legal Issues in

Managing Volunteers was presented by Liz

Morgan, Senior Lawyer from Justice Connect.

Topics included:

Key legal differences between a volunteer,

employee and independent contractor

Volunteer selection process and anti-

discrimination laws

Volunteer screening and background

checks

An organisation’s duty of care

Volunteers and risk management

Volunteer insurance

Reimbursement of volunteers

Volunteers’ personal information and

privacy

Reviewing volunteer performance

Ending volunteer relationships

The forum also included a presentation by Jess van

Arendonk titled Interactive Volunteer Workshop.

Jess is responsible for volunteer management at

Interchange Outer East and is also a consultant

who provides training for Volunteering Victoria.

Topics included:

Identifying a volunteer management

structure that promotes harmony

Strategies for volunteer recruitment and

retention

Common causes of conflict

Ways to prevent conflict

Effective tools for performance

management

Update on the new National Standards for

Volunteer Involvement

Evaluation feedback from the forum were very

positive with 100% of attendees stating they would

attend another forum coordinated by Interchange.

“I was really looking for specific information

and the presenter was able to provide that

information and much more.”

“Incredibly useful information that I will

apply in my work. Very informative.

Presenter was very engaging.”


Partnerships

Achieve 2B

In 2014 Julia Hartshorne, CEO and founder of

Achieve 2B in New Zealand, contacted Interchange

seeking to establish partnerships for a cultural

exchange program for young people with a

disability. Interchange distributed this invitation to

member agencies and Interchange Outer East was

keen to explore the opportunity further.

Following months of communication, Julia visited

Melbourne in August 2015 to meet with Fred

Brumhead, CEO and Kimberley Hannett,

Community and Family Services Team Leader at

Interchange Outer East as well as their families.

The aim is to run a three-month pilot project in

2016 where a student from New Zealand will

participate in an intercultural exchange. Reciprocal

exchanges will also be explored. We will keep you

updated on this exciting initiative.

National Respite Association

In early 2014 Interchange made contact with

National Respite Association (NRA), a New South

Wales based peak body for small to medium sized

not-for-profits who provide respite in mental

health, aged care and disability.

Over the past year Interchange has continued the

bi-monthly teleconferences with NDIS trial site

managers across South Australia, Tasmania,

Barwon, ACT and Hunter, which allowed them to

share their experiences, challenges and

opportunities. In partnership with NRA,

Interchange also ran a joint consultation on respite

in Melbourne as well as participated in the

national NRA conference in Paramatta in October

2014.

Due to funding changes, the board of NRA made

the decision to cease operations on 31 October

2015 and be wound up by 31 December.

Interchange would like to acknowledge the

wonderful work undertaken by NRA, particularly

Chris Gration and Maureen Flynn. We have valued

their partnership and wish them all the very best.


Carers Australia

More recently Interchange has been in discussion

with Carers Australia about exciting new initiatives

they are undertaking to support carers through the

NDIS implementation.

Kerry Uren recently met with Carers Australia’s

National NDIS Project Manager to discuss two

projects that have been funded by the NDIA.

Carers Australia’s NDIS Peer Conversation Partners

program supports carers of people eligible for, but

not yet enrolled in, the NDIS by sharing their own

experiences in receiving NDIS supports for the

person they care for. These conversations, either

as one-to-one or part of a broader presentation,

can take place via phone, email or face-to-face.

Carers Australia plan to run focus groups with

carers with who care for someone with an NDIS

plan and interview service providers who provide

support to carers. The aim of these focus groups

and interviews is to identify ways the agency can

improve the operational aspects of the NDIS.

They also plan to develop online resources and

discussion forums aiming to support carers and

people with disability to negotiate the NDIS

environment.

Interchange will continue to liaise with Carers

Australia and share these initiatives with members

and families.


Marketing & communications Marketing campaign

In 2015, Interchange ran a marketing campaign

with the aim of increasing awareness of the

Interchange brand and increasing the number of

enquiries through the Interchange website

www.interchange.org.au

The marketing campaign consisted of radio and

print advertising from April to June 2015 on radio

stations and in newspapers across regional and

metropolitan Victoria.

In total $25,404.62 was spent on the marketing

campaign across all Interchange agencies. The cost

was covered by Interchange Incorporated, in

addition to campaign coordination, liaison and

design.

Radio advertising consisted of two scripts, one

calling for volunteers for the recreation program

and the second calling for participants for the host

program. Both scripts directed listeners to the

Interchange website for further details.

A generic advertisement was designed for the print

advertising campaign, directing readers to the

Interchange website. Adverts were tailored for

each agency, and contained agency specific

contact details.

Staff at each participating agency were consulted

with regard to advert placement and nominated

their preferred publications (subject to budget

restrictions).

The effectiveness of the marketing campaign was

measured by analysing data generated from the

Interchange website. A clear spike in the number

of online enquiries received from the website was

seen each time a new element of the campaign

was launched.

When reviewing the data for the radio and print

advertising campaign across all Interchange

agencies, it was clear that the radio advertising

was far more effective than the print advertising,

resulting in an increase of website traffic. Future

Interchange marketing campaigns will also

consider the use and effectiveness of social and

digital media.

Below: Example of the Interchange print advert

http://www.interchange.org.au/


0 20 40 60 80

Centacare North Queensland

Gateways

Interchange Gippsland

Interchange Inner East


Interchange Northern

Interchange Outer East

Interchange South Australia

Interchange Western

Merri Community Health…

MOIRA Disability & Youth…

Oz Child

Pinarc Disability Support


Wimmera Uniting Care

Enquiries

Total number of agency enquiries from www.interchange.org.au

2014-2015

Tram advertising In April 2015 Interchange participated in the Name

on a Tram campaign run by Yarra Trams and the

Royal Children’s Hospital Good Friday Appeal. This

enabled Interchange to display its logo on a tram

for four weeks.

The Interchange advert was installed on a tram

that operated from Camberwell depot and

travelled on:

Route 70 (Waterfront City Docklands to

Wattle Park)

Route 75 (Etihad Stadium Docklands to

Vermont South)

Interchange was very excited about the

opportunity to raise awareness of its brand as well

as support a great cause.

Below: The Interchange tram advert

Website

Enquiries

In 2014-2015, a total of 263 enquiries for the

volunteer and host programs were generated from

the Interchange website www.interchange.org.au

The table below outlines the number of enquiries

received by each member agency. Interchange

South Australia, Interchange Outer East and

Interchange Inner East received the most enquiries

about their programs, with 62, 34 and 32 enquiries

respectively.


15%

15%

69%

Conversion rate from enquiry toregistered volunteer

No data available

Not registered

Registered volunteer

0 100 200 300 400









Interchange Western

Langford

Merri Community Health…

MOIRA Disability & Youth…




Page views

Total number of page views by agency on www.interchange.org.au

2014-2015

From January 2015 a new reporting system was

implemented to more effectively assess the

outcome of program enquiries received from the

Interchange website. The rate of conversion from

enquiry to volunteer registration was captured.

The graph below highlights that 69% of enquiries

received from www.interchange.org.au had been

contacted by the relevant agency and were

registered or in the process of being registered as a

volunteer.

15% of enquiries were not registered as volunteers

for a number of reasons:

the agency had deemed the request as

unsuitable

the agency had made a referral elsewhere

the agency had not actioned the enquiry at

time of reporting

Please note the graph below represents data

collected from January to September 2015.

Page Views

In total, the Interchange website received 45,341

page views in 2014-2015.

The table below outlines the number of page views

received by each agency during this period.

Please note that no data is available for the period

15 July to 12 August 2014 due to the launch and

upload of the new Interchange website.



Financial reports


In the last year, Interchange Incorporated has:

done extensive work with HACC around

assisting volunteer supported services in

an NDIS environment; and

completed a marketing campaign with

Nova FM and Smooth FM radio as well as

the agencies local newspapers.

In the year to come, Interchange Incorporated is:

planning on filming a video to educate the

public and promote Interchange on

YouTube; and

looking at educating agencies and their

clientele through online training modules.

Due to our strong financials, Interchange

Incorporated has successfully been able to fund

these activities without changing the overall

financial position of Interchange Incorporated.

Report 1: Statement of Comprehensive Income

Interchange Incorporated reported a Net Surplus

of $4,851.00.

Receipts are $212,201.47 for FY15. This is a

decrease in receipts of $27,201.47 compared to

last year.

Additional funding provided of $31,125 by

HACC to assist in the development of the

report “Volunteer Supported Service

Models within the NDIS context through

the lens of the Interchange Host Program.”

This case study was developed to assist

volunteer supported services in an NDIS

environment.

Perpetual Trustees $56,000 contribution

last year was one off contribution to assist

funding radio and newspaper marketing

campaign.

Expenses are $207,350 for FY15. This is an increase

in expenditure of $14,836.00 compared to last

year.

Expenditure to research, consult and

develop the case study “Volunteer

Supported Service Models within the NDIS

context through the lens of the

Interchange Host Program” incurred

expenditure of $30,260 this year and

$7,833 last year.

$23,993 was spent on Advertising &

Promotion in FY15. This was expenditure

was largely made up of advertising on and

in local newspapers.

For further information please refer to the

Statement of Comprehensive Income.

Report 2: Statement of Financial Position

Interchange Incorporated with Assets of

$275,142.00 and Liabilities of $45,858.42 is

in a financially sound position.

Cash at bank in the assets section has

increased $2,410.00 from last year.

Accrued revenue in the liabilities section

represents HACC Funding the provision of

online training in FY16 and beyond.

For further information please refer to the

Statement of Financial Position.

Ben Otter

Treasurer

Treasurer’s report


Auditor’s report


Statement by members of the board


Statement of comprehensive income to June 2015

Jul 14 - Jun 15 Jul 13 - Jun 14

Income

Publicity Fund Contributions 0.00 77.00

4-1040 · Grants (State) Operating 165,244.00 160,195.00

4-1050 · Grant Service Development 293.00 0.00

4-1060 · Grant Minor Capital 2,500.00 2,500.00

4-1070 · HACC Project 31,125.00 7,850.00

4-2010 · Donations Received 4,203.00 3,562.00

4-3010 · Contributions (members) 4,620.00 3,210.00

4-3040 · Contributions Philanthropic 0.00 56,000.00

4-4010 · Sales of Goods 0.00 58.00

4-5020 · Interest 4,216.00 5,751.00

Total Income 212,201.47 239,203.00

Expense

6-0010 · Accounting Fees 0.00 76.00

6-0015 · Consultancy Expenses 260.00 0.00

6-0020 · Advertising & Promotion 23,993.00 669.00

6-0050 · Audit Fees 1,818.00 2,000.00

6-0070 · Bank Charges 26.00 75.00

6-0220 · Computer Expenses 2,577.00 3,563.00

6-0221 · Office Expenses 195.00 2,078.00

6-0230 · Consultancy Fees 0.00 537.00

6-0270 · Depreciation-Plant&Equipment 389.00 732.00

6-0330 · Fees & Permits 53.00 1,546.00

6-0411 · Insurance Workcover 1,710.00 1,119.00

6-0430 · Insurance-Contents 318.00 318.00

6-0480 · Meeting Expenses 4,204.00 2,863.00

6-0490 · Membership & Subscriptions 792.00 975.00

6-0510 · Postage & Courier Costs 9.00 462.00

6-0520 · Printing & Stationery 614.00 1,301.00

6-0570 · Rent, Rates & Light 6,691.00 6,682.00

6-0590 · Repairs & Maintenance 0.00 62.00

6-0605 · Salary Sacrificed Salary 31,859.00 38,028.00

6-0611 · Salaries Taxable 83,812.00 101,043.00

6-0607 · S&W Superannuation 11,118.00 12,682.00

6-0615 · Staff Leave Provisions 0.00 (3,272.00)

6-0670 · Sundry Expenses 0.00 67.00

6-0680 · Telephone & Fax & Internet 3,354.00 5,023.00

6-0700 · Training & Development (Staff) 730.00 3,030.00

6-0710 · Travel & Accommodation 2,566.00 3,023.00

6-1000 · HACC Online Project - Expenses

6-1010 · Consultancy Fees 23,937.00 7,722.00

6-1020 · Meeting Expenses 381.00 111.00

6-1030 · Travel/Accommodation 392.00 0.00

6-1040 · Project Coordination / Admin 5,550.00 0.00

Total 6-1000 · HACC Online Project - Expenses 30,260.00 7,833.00

Total Expense 207,350.00 192,514.00

Net Surplus 4,851.00 46,688.00


Statement of financial position to June 2015

Jun 30, 15 Jun 30, 14

ASSETS

Current Assets

Chequing/Savings

1-1120 · Westpac Cheque Account - 0058 36,180.00 78,001.00

1-1121 · Westpac debit Card - 3464 1,044.00 629.00

1-1122 · Business Cash Reserve - closed 0.00 87,030.00

1-1124 · Term Deposit - closed 0.00 107,023.00

1-1125 · Comm Solutions Cash Resv Bonus 28,253.00 50.00

1-1126 · Term deposit - 0659 209,664.00 0.00

Total Chequing/Savings 275,142.00 272,732.00

Total Current Assets 275,142.00 272,732.00

Fixed Assets

1-7120 · Plant & Equipment

1-7121 · Cost - Original 5,159.00 5,159.00

1-7130 · Less Accumulated Depreciation (5,083.00) (4,694.00)

Total 1-7120 · Plant & Equipment 76.00 465.00

Total Fixed Assets 76.00 4,665.00

TOTAL ASSETS 275,218.00 273,197.00

LIABILITIES

Current Liabilities

Other Current Liabilities

2-1150 · GST Payable 4,520.00 6,307.00

2-1170 · Leave Provisions 3,179.00 3,272.00

2-2000 · Accrued Revenue 30,427.00 31,125.00

2100 · PAYROLL LIABILITIES

2-1180 · PAYG TAX 3,242.00 4,598.00

2-1190 · Superannuation Payable 2,502.00 1,492.00

Total 2100 · PAYROLL LIABILITIES 5,745.00 6,090.00

Total Current Liabilities 45,858.00 48,688.00

TOTAL LIABILITIES 45,858.00 48,688.00

NET ASSETS 229,360.00 224,509.00

EQUITY

3900 · Retained Earnings 224,509.00 177,820.00

Net Surplus 4,851.00 46,688.00

TOTAL EQUITY 229,360.00 224,509.00


INTERCHANGE INCORPORATED

ABN: 311 240 885 29

NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 30 JUNE 2015

Note

1 Reporting entity

Interchange Incorporated (the "Association") is a not for profit community based organisation domiciled in Australia. The address of the Association's registered office is Level 7, 225 Bourke Street, Melbourne VIC 3000. The Association is governed by the Associations Incorporation Reform Act 2012, and is primarily involved in supporting member agencies involved in providing family support and social opportunities for children and young people with a disability.

2 Basis of preparation

(a) Statement of compliance

In the opinion of the Board of Management the Association is not a reporting entity and is not publicly accountable. The financial report of the Association has been drawn up as a special purpose financial report for distribution to the Board of Management and for the purpose of fulfilling the requirements of the Australian Charities and Not-for-profit Commission Act 2012.

The financial report has been prepared in accordance with the requirements of the Australian Charities and Not-for-profit Commission Act 2012.

The financial report does not include the disclosure requirements of all AASBs except for the following minimum requirements:

AASB 101 Presentation of Financial Statements

AASB 107 Cash Flow Statements

AASB 108 Accounting Policies, Changes in Accounting Estimates and Errors

AASB 1048 Interpretation and Application of Standards

AASB 1054 Australian Additional Disclosures

The financial statements were approved by the Board of Management on 15 October 2015.

(b) Basis of measurement

The financial statements have been prepared on the historical cost basis.

(c) Functional and presentation currency

The financial statements are presented in Australian dollars, which is the Association's functional currency.

(d) Use of estimates and judgements

The preparation of a financial report in conformity with the AASBs require management to make judgements, estimates and assumptions that affect the application of accounting policies and reported amounts of assets and liabilities, income and expenses. Actual amounts may differ from these estimates.

The estimated and underlying asumptions are reviewed on an ongoing basis. Revisions to accounting estimates are recognised in the period in which the estimate is revised and in any future periods affected.

(e) Change in accounting policies

There were no material changes in accounting policies of the Association during the year.

Notes to the financial statements


3 Significant accounting policies

The accounting policies set out below have been applied consistently to all periods presented in these financial statements.

(a) Revenue

(i) Government funding

Revenue from Government funding is recognised in the income statement upon the achievement and progress of specific objectives detailed in the funding agreements.

Grants that compensate the Association for expenses incurred are recognised as revenue in the income statement on a systematic basis in the same periods in which the expenses are incurred. Funding for capital projects is recognised in profit or loss in the financial year in which the work being funded is carried out. Any funding received for services which have not been performed is recorded as income received in advance in the balance sheet. Non-reciprocal grants are recognised as revenue when the grant is received or receivable.

(ii) Donations

Donations and bequests are recognised as revenue when received. Donations for a specific purpose are allocated to a reserve until the conditions of the donation are met.

(iii) Interest income

Interest income comprises interest income on funds invested. Interest income is recognised upon maturity of the investment.

(b) Goods & Services Tax (GST)

Revenues, expenses and assets are recognised net of the amount of any GST, except where the amount is not recoverable from, or payable to the Australian Taxation Office. Receivables and payables in the Statement of Financial Position are shown exclusive of any GST.

(c) Cash and cash equivalents

Cash and cash equivalents includes cash on hand, deposits held at call with banks and term deposits.

(d) Property, plant and equipment

(i) Recognition and measurement

Items of property, plant and equipment are measured at cost less accumulated depreciation and accumulated impairment losses.

Cost includes expenditure that is directly attributable to the acquisition of the asset.

When part of an item of property, plant and equipment have different useful lives, they are accounted for as separate items (major components) of property, plant and equipment.

Gains and losses on disposal of an item of property, plant and equipment are determined by comparing the proceeds from disposal with the carrying amount of property, plant and equipment and are recognised net within other income in surplus or deficit.

(ii) Subsequent costs

The cost of replacing a part of an item of property, plant and equipment is recognised in the carrying amount of the item if it is probable that the future economic benefits embodied within the part will flow to the Association, and its cost can be measured reliably. The carrying amount of the replaced part is derecognised. The cost of day-to-day servicing of property, plant and equipment are recognised in surplus and deficit as incurred.


(iii) Depreciation

Depreciation is calculated on the depreciable amount, which is the cost of an asset, or other amount substituted for cost, less its residual value.

Depreciation is recognised in profit or loss on a straight-line basis over the estimated useful lives of each part of an item of property, plant and equipment, since this most closely reflects the expected pattern of consumption of the future economic benefits embodied in the asset.

The estimated useful lives for the current period are as follows:

* equipment 3 years

* motor vehicles 5 years

Depreciation methods, useful lives and residual values are reviewed at each financial year-end and adjusted if appropriate.

(e) Employee Benefits

(i) Other long term employee benefits

The Association’s net obligation in respect of long-term employee benefits is the amount of future benefit that employees have earned in return for their service in the current and prior periods.

(ii) Short-term benefits

Short-term employee benefit obligations are measured on an undiscounted basis and are expensed as the related service is provided.

(f) Income Tax

Interchange was granted exempt status and, accordingly, no income tax expense is charged in these financial statements.

(g) Finance income and expenses

Finance income comprises interest income on term deposits and cash at bank. Interest income is recognised upon maturity of the investment.

(h) New standards and interpretations not yet adopted

A number of new standards, amendments to standards and interpretations are effective for annual periods beginning after 1 July 2015, and have not been applied in preparing these financial statements. None of these is expected to have a significant effect on the financial statements of the Association, except for AASB 9 Financial Instruments, which becomes mandatory for the Association’s 2018 financial statements and could change the classification and measurement of financial assets. The Association does not plan to adopt this standard early and the extent of the impact has not been determined.


4 Property, Plant and Equipment 2015 2014 $ $ Equipment

At cost 5,159 5,159 Accumulated Depreciation 5,082 4,694

Total Equipment 77 465

Leasehold Improvements

At cost

Accumulated Depreciation

Total Leasehold Improvements - -

Motor Vehicles

At cost


Total Motor Vehicles - -

Total Property, Plant and Equipment 77 465

5 Intangibles

Website

At cost


Total Website - -

6 Payables

Australian Taxation Office 3,242 4,598 Staff Superannuation Funds 2,503 1,492 Other

5,745 6,090

7 Grants and income received in advance

HACC - Capital Purpose Grants 25,000 31,125 Other 5,427 -

30,427 31,125

8 Employee Benefits

Current Liabilities

Annual Leave Provision 3,179 3,272 Sick Leave Provision -

Long Service Leave Provision -

3,179 3,272

Non Current Liabilities

Long Service Leave Provision

9 Reserves

Capital asset replacement

Programme enhancement and development

- -


10 Mortgages, Charges and Securities

There are no mortgages, charges and securities of any description affecting any of the property of the Association.

11 Trustee Activities

Interchange Incorproated was not the trustee of any trust during the period.

12 Auditors Remuneration

2015 2014

$ $

Audit Services

Auditor of Interchange Incorporated 2,000.00 2,000.00

A. L. Law

No other non audit services have been provided by A. L. Law.



2 Kendall Street

Canterbury VIC 3126

03 9836 9811

www.iie.org.au


5/7 Yose Street

Ferntree Gully VIC 3156

03 9758 5522

www.ioe.org.au

Interchange Western

Level 1, 6 South Road

Braybrook VIC 3019

03 9396 1111

www.interchangewestern.org.au


24 Gellibrand Crescent

Reservoir VIC 3073

03 9462 1011

www.interchangenorthern.org.au

Merri Community Health

Services

(Interchange North West)

9E Anderson Street

Pascoe Vale VIC 3044

03 8319 7435

www.mchs.org.au


30 Monash Road

Newborough VIC 3825

70A Watt Street

Wonthaggi VIC 3995

1300 736 765

www.icg.asn.au


127 Mitchell Street

Bendigo VIC 3552

148 Lime Avenue

Mildura VIC 3502

1300 799 421

www.interchangelm.org.au

MOIRA Disability &

Youth Service

(Interchange Southern)

928 Nepean Highway

Hampton East VIC 3188

03 8552 2222

www.moira.org.au


10-12 Albert Street

Geelong West VIC 3218

03 5221 2984

www.gateways.com.au


1828 Sturt Street

Ballarat VIC 3350

03 5329 1300

www.pinarc.org.au


185 Baille Street

Horsham VIC 3400

03 5362 4000

www.wuc.org.au


29 Stanley Street

Wodonga VIC 3690

02 6055 8000

www.umfc.com.au


410 Ross River Road

Cranbrook QLD 4814

07 4772 9000

www.centacarenq.org.au


6 George Street

Stepney SA 5069

08 8132 5300

www.interchangesa.org.au

Langford

1 Bowen Road

Moonah TAS 7009

03 6228 9099

www.langford.org.au

Interchange agencies

http://www.iie.org.au/

http://www.ioe.org.au/

http://www.interchangewestern.org.au/

http://www.interchangenorthern.org.au/

http://www.mchs.org.au/

http://www.icg.asn.au/

http://www.interchangelm.org.au/

http://www.moira.org.au/

http://www.gateways.com.au/

http://www.pinarc.org.au/

http://www.wuc.org.au/

http://www.umfc.com.au/

http://www.centacarenq.org.au/

http://www.interchangesa.org.au/

http://www.langford.org.au/



Level 7, 225 Bourke Street

Melbourne VIC 3000

03 9663 4886 or 1300 300 436

[email protected]

www.interchange.org.au

mailto:[email protected]


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