Interactive TV as it should be 2135 de la Montagne, Montreal, Qc, H3G 1Z8 Geoff Mott...
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Transcript of Interactive TV as it should be 2135 de la Montagne, Montreal, Qc, H3G 1Z8 Geoff Mott...
Interactive TV as it should be
2135 de la Montagne,Montreal, Qc, H3G 1Z8
Geoff Mott
AAHOAMARCH - 2014
Market in need of better solutions
We have long experience, a great track record and over 20k systems installed
A completely IP-based platform runs any entertainment content or servicer you can imagine
A new model for guest options, selections and control
Unique range of services to help you succeed
PRESENTATION SUMMARY
Total alignment through our revenue sharing program with every hotel
WHAT WE MEAN BYINTERACTIVE
An important new piece of the customer satisfaction puzzle
Extending your engagement with the hotel guest:
• Interactive in the room
• Interactive outside the room
• Interactive off premises
We are redefining the basic nature of the in-room entertainment system
Guest services Great entertainment Total connectivity Before, during and after the stay
SELECT-TV is a 360 degree interactive solution!
NEW APPROACH TO MOVIES
From predictable, boring movies to FRESH, ORIGINAL selections
From one size fits all to completely CUSTOMIZABLE
From one way to consume a movie to MANY
From STANDALONE movies to CONNECTED social entertainment
We are re-invigorating the hotel movie experience
Typical hotel VoD systems run the same content in every hotel
Doesn’t make much sense if you think about it
But content delivery system limitations typically require it
Only Select-TV can personalize content for your hotel and guest profiles
SELECT-TV is THE 360 degree customizable solution!
MOVIE SELL-THRU
NEW APPROACH TO VIDEO CONTENTWe supplement regular TV with our own NET CHANNELS content
The best of the web, selected and edited DAILY for your guests
HIGHLIGHTS of great shows, news programs, special interest programming
More than 50 channels and 1,000 hours of video with no ads!
Very engaging, high viewership ratings
We are redefining how guests consume daily content
The best shows in a concentrated format; no ads
Personalized to guest profile and preferences
Delivered fresh daily
SELECT-TV is personalizing web video content!
REDEFINING IN-ROOM GAMINGTop licensors and branded content
Large library of more than 100 games
Multi-screen technology engaging both TV and mobile phone
Single and multi-player games
No need for dedicated game consoles
A great gaming experience for KIDS and ADULT GUESTS
And more…
Games have been underserved in hotels; we change that completely:
Only the best games Available for fun and more… …a source of value to your guests
SELECT-TV is repositioning games for hotels!
NEW APPROACH TO GUEST SERVICESAny service you could conceivably want
Simple templates to design and launch services
All services connected to our e-commerce back end for ordering and payment
Substantial increases in guest services TAKE RATES
Significant COST reductions also possible
We are redefining the guest service model
Expanding your potential suite of services Helping you add more value to consumers at
minimal cost Enabling promotions and offers to keep guests
engaged
SELECT-TV is expanding the definition of guest services!
ON-SITE SERVICES
OFF-SITE SERVICES
MY STAY – TOTAL CONNECTIVITY
SELECT-TV’S GOAL To make your hotel and our
services the hub of the customer travel experience
Make reservations Order
goods/services Control in room Consume content Manage entire trip Aggregate services Pay for services And much more to
come
Unique mobile application that lets guests organize their own experience
BEFORE ARRIVAL
UPON ARRIVAL
DURING STAY
AFTER STAY
HOTELVALUE PROPOSITION
Free web channels
Breadth of choice
Adapted to guest needs
Adapted to modern consumer habits
Highly versatile
Total customization
Simple but very powerful technology platform
Tried and tested for multiple years in thousands of hotel rooms
Entertainment Other Guest Services
Pre-arrival requestsConcierge and ValetNews & WeatherUnique greeting screenGuest messagesRoom to room messagingAlarms and remindersParental lockStaff scheduling
HD movies on demandPush to TVCloud-based gamesMusic on demandPersonalized musicSelect-TV Net ChannelsLinear/FTG TV delivery Coming: on demand TVAccess to high-quality web video
Travel and toursE-ShoppingWeb mail/social mediaBillingIn-room diningTake-out ordering
Spa servicesTaxis and limosRestaurant ReservationsTake-out & Room Service
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