Interactive Patient Health Information

Presented by Elizabeth Johansson, RN

Describes Interactive Patient Health Information

Discusses Hardware and Software Components

Evaluates Usability of Software Identifies & Reviews Information Systems Discusses Advantages & Disadvantages Reviews Competencies and Responsibilities Summarizes Interactive Patient Health

Information

Objectives

• Computer-based Personal Health Support Systems

• Interactive Patient Care Technology

• Interactive Patient Education Systems

What is Interactive Patient Healthcare Information?

(Thecarverfiles.com, n.d.)

Interactive Healthcare Tools Interactive Patient Resource Systems

(GetWellNetwork.com, n.d.)

Providing Solutions for Interactive Patient Care

Closed Circuit Television (CCTV) Desktop & Laptop Computers Interactive Television (ITV) Personal Digital Assistants & Palm Pilots Pen Computer Solutions Touch Screen Kiosks Wireless Connectivity Devices

(Patient Education Institute, 2010)

Interactive Patient Care Hardware

Supports ◦ Diagnosis Specific Education◦ Disease Management Information◦ Discharge Planning Services

Improves Infection Control

Meets Joint Commission & Core Measure Set (CMS) Standards for Patient Education

Interactive Television (ITV)

Comprehensive Health Enhancement Support System

(CHESS) Emmi Solutions

GetWell Interactive Patient Care Skylight Access

TeleHealth Services X-Plain Solutions

Example of Software Solutions

Engaging multimedia tutorials

Educational and Interactive Health Information

Transparent Technology

Integrates Uploads From Interactive Home Monitoring Devices

(Patient Education Institute, 2010)

X-Plain Solutions

Ease of Human-Computer Interface

Obtainable Objectives

Considers Human Factors & Limitations

Improves Effectiveness & Efficiency

What About Usability?

Early & Continuous User Focus

Simplified Content - 6th grade reading level Full Text Narration. No Computer Experience Required. English and Spanish Versions. Section 508 Compliance (Rehabilitation Act of 1973 as revised in 1998). Large Font For Visually Impaired.

(Patient Education Institute, 2010)

Measuring Usability

Iterative Design Process

Multi-Stage Editorial Process Includes:◦ Content Reviews◦ Graphic Development & Reviews◦ Screen Reviews◦ Medical Reviews and Approvals◦ Translation Assembly and Screen Reviews◦ Publication

(Patient Education Institute, 2010)

Measuring Usability

Formal Evaluations

Medical Advisory Board & Medical Director Leading U.S. Medical Experts Clinical Specialists Current Subscribers Annual Education Module Reviews

(Patient Education Institute, 2010)

Measuring Usability

Medline Plus◦ Health Information Tutorials

Integration with Information Systems

(Medline Plus, 2010)

Clinical Information System Physicians, Nurses, & Patients Educational Used with Various Configurations Adheres to Healthlevel 7, ISO, OSI Uses ICD9 or ICD10 & CPT

(Patient Education Institute, 2010)

Medline Plus Review

Enhances Patient Perceptions of Care Improves Infection Control Helps Prevent Medical Errors Improves Medical Outcomes Saves Nurses Time

Benefits Of Medline Plus

(Medline Plus, 2010; Patient Education Institute, 2010)

Improves Patient Comprehension & Compliance

Increases Patient Satisfaction Involves Patients in Care Reduces Readmission Costs Improves Time Utilization Increases Direct Patient Care Time

(Leonard & Winkelman, n.d.; Patient Education Institute, 2010)

Advantages

Cost Infrastructure Equipment Maintenance Timing Staff Compliance Patient Compliance

Disadvantages

Joint Commission Standards

HIT Policy Standards Organization Standards

Ethical & Legal Issues

User Level –Working Knowledge◦ Word Processing◦ Keyboarding◦ World Wide Web◦ Multimedia◦ Hospital Information System◦ Peripheral Applications

Informatics Competencies

Be A Trained Fluent User Teach and Communicate Effectively Assist Patients Verify Understanding Review

Functions & Responsibilities

Enhance Education Promote Disease Prevention Improve Patient Recoveries Streamline Outpatient Services Improve Patient Experience Quality of Life

Summary

References

Emmi Solutions LLC. (2010). Emmi Programs Interactive and Trackable Patient Education Solutions. Retrieved June 23, 2010, from http://www.emmi solutions.com/patient_education _solutions.html

Getwellnetwork.com, (n.d.). Engaging patients to drive performance outcomes. Retrieved June 4, 2010, from http://www.getwellnetwork.com/solutions.asp

References

Interactive patient education system: view live in atlanta. (n.d.). Retrieved June 4, 2010, from http://www.hospitalsoup.com/health-care-services/interactive-patient-education-system-view-live-in-atlanta

Leonard, K., Winkelman, W. (n.d.) Developing electronic patient records: employing interactive methods to ensure patient involvement. Retrieved June 23, 2010, from http://www.improve-it-institute.org/KJL%20Publications/Developing_EPR_5.pdf

McGonigle D., Mastrian, K. (2009). Nursing Informatics and the Foundations of Knowledge. Sudbury, MA:Jones & Bartlett Publishers, LLC.

Medline Plus. (2010). Interactive Health Tutorials: Medline Plus. Retrieved July 18, 2010, from http://www.nlm.nih.gov/medlineplus/tutorial.html

References

References

Patient Education Institute. (2010). About X-Plain. Retrieved June 23, 2010, from http://www.patient-education.com/

Patient satisfaction interactive patient education improves the patient experience. (n.d.). Retrieved June 5, 2010, from http://www.emmisolutions.com/interactive_ patient_education.html

References

Staggers, N. (2003). Human Factors: imperative concepts for information systems in critical care. AACN Clinical Issues. 14(3) pp. 310-319. Retrieved June 24, 2010, from http://reserve.lib raries.psu.edu.ezaccess.libraries.psu.edu/nurs/457/45721.pdf

Stout, P.A., Villegas, J., & Kim, H. (2001). Enhancing learning through use of interactive tools on health-related websites. Retrieved on August 2, 2010, from http://her.oxfordjournals.org/cgi/reprint/ 16/6/721

References

Thecarverfiles.com, (n.d.). healthcare_Careers.jpeg. Retrieved June 4, 2010, from http://www.thecarverfiles.com/wp-content/uploads/2010/02/healthcare-Careers.jpeg