Interactive Day San Diego 2014

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Copyright © 2014, SiteTuners - All Rights Reserved. That’s Irrational! Why Trying To Persuade The Logical Brain Won’t Get Results Tim Ash CEO #IDSD @tim_ash
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    14-Sep-2014
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That’s Irrational! Why Trying To Persuade The Logical Brain Won’t Get Results Take a wild ride through neuromarketing and find out about the evolutionary collage inside of your head. You actually have three brains, and appealing to logical one is unlikely to produce results. Learn what motivates your primitive self, and how to profit from these insights from noted conversion rate optimization expert Tim Ash!

Transcript of Interactive Day San Diego 2014

Page 1: Interactive Day San Diego 2014

Copyright © 2014, SiteTuners - All Rights Reserved.

That’s Irrational! Why Trying To Persuade The Logical Brain Won’t Get Results

Tim Ash

CEO

#IDSD @tim_ash

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Copyright © 2014, SiteTuners - All Rights Reserved. #IDSD @tim_ash

• Conversion-focused website blueprints (full redesigns & quick facelifts)

• Landing page test plans & testing strategy

• Ongoing conversion management & knowledge transfer

• More than 1200 clients worldwide since 2002

About SiteTuners

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Copyright © 2014, SiteTuners - All Rights Reserved. #IDSD @tim_ash

Part I

Split Personalities

(the tale of your three brains)

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Copyright © 2014, SiteTuners - All Rights Reserved. #IDSD @tim_ash

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Copyright © 2012, SiteTuners - All Rights Reserved.

http://images2.fanpop.com/image/photos/12000

000/Spock-mr-spock-12083341-1440-1080.jpg

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Copyright © 2012, SiteTuners - All Rights Reserved.

http://images2.fanpop.com/image/photos/12000

000/Spock-mr-spock-12083341-1440-1080.jpg

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Copyright © 2012, SiteTuners - All Rights Reserved.

http://images2.fanpop.com/image/photos/12000

000/Spock-mr-spock-12083341-1440-1080.jpg

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Copyright © 2014, SiteTuners - All Rights Reserved. #IDSD @tim_ash

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Copyright © 2012, SiteTuners - All Rights Reserved.

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Copyright © 2014, SiteTuners - All Rights Reserved. #IDSD @tim_ash

How the Reptilian Brain Works

Is it dangerous?

START No

Is it novel?

Yes

Deal with it Ignore It

No

Yes Explore It

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Copyright © 2014, SiteTuners - All Rights Reserved. #IDSD @tim_ash

The Real Sales Funnel

Neo-cortex

Limbic System

Brain Stem

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Understand How The Reptilian Brain Works

• Does things the same way and never learns

• Cares only about basic survival

• Is the gatekeeper for the other 2 brains

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Copyright © 2014, SiteTuners - All Rights Reserved. #IDSD @tim_ash

Part II

Practical Strategies

(how to make money off of this stuff)

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1 - What you need to know

• Making choices tires the brain and can make subsequent decision making difficult

• Help guide customers (wizards – not filtering)

• Do not overwhelm

• Remove similar choices

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Copyright © 2014, SiteTuners - All Rights Reserved. #IDSD @tim_ash

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Copyright © 2014, SiteTuners - All Rights Reserved. #IDSD @tim_ash

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Copyright © 2014, SiteTuners - All Rights Reserved. #IDSD @tim_ash

2 - What you need to know

• We anchor on the first thing we see

• Add a new high-end item (which will not sell well)

• Show in decreasing price order

• Sales of reasonable compromise will increase

• Irrational anchors can be put in the “lobby”

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Copyright © 2014, SiteTuners - All Rights Reserved. #IDSD @tim_ash

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Copyright © 2014, SiteTuners - All Rights Reserved. #IDSD @tim_ash

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Copyright © 2014, SiteTuners - All Rights Reserved. #IDSD @tim_ash

3 - What you need to know

• People are tribal

• Some tribes are self-selected

• We care more about people similar to us

• Look the part

• Communicate your values with editorial tone

• Don’t worry about alienating outsiders

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Most of Your Brain is Involved in Visual Processing

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You Have Two Types Of Vision

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Copyright © 2014, SiteTuners - All Rights Reserved. #IDSD @tim_ash

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Copyright © 2014, SiteTuners - All Rights Reserved. #IDSD @tim_ash

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?

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Copyright © 2014, SiteTuners - All Rights Reserved. #IDSD @tim_ash

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Copyright © 2014, SiteTuners - All Rights Reserved. #IDSD @tim_ash

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Copyright © 2014, SiteTuners - All Rights Reserved. #IDSD @tim_ash

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Copyright © 2014, SiteTuners - All Rights Reserved. #IDSD @tim_ash

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Copyright © 2014, SiteTuners - All Rights Reserved. #IDSD @tim_ash

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Copyright © 2014, SiteTuners - All Rights Reserved. #IDSD @tim_ash

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Ways To Get Insights Into Visual Attention

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Eye Tracking

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Mouse Tracking

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Copyright © 2014, SiteTuners - All Rights Reserved. #IDSD @tim_ash

Software Algorithm

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Copyright © 2014, SiteTuners - All Rights Reserved. #IDSD @tim_ash

4 - What you need to know

• Visual processing is very powerful & quick

• Draw attention to offers with strong visuals

• Use people carefully to support calls-to-action

• Don’t use unnecessary motion or animation

• Test and refine how you deploy video

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Copyright © 2014, SiteTuners - All Rights Reserved. #IDSD @tim_ash

Summary

1. Create a small number of clear choices

2. Use a big anchor

3. Be in my cultural tribe

4. Understand the power of visuals

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SAVE $100 • increase your revenue and profit

• generate more leads

• land more customers

• boost sales and paid memberships

• maximize your marketing ROI

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Copyright © 2014, SiteTuners - All Rights Reserved. #IDSD @tim_ash

Express Review - Special Offer

• 45 or 90-min interactive review of landing page

• Video transcript recorded via GoToMeeting

• Includes AttentionWizard “attention heatmap” of page

http://ExpressReviewOffer.com – Starting at only $699

“IDSD” promo-code to get $100 off (order by 5/23/2014)

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Copyright © 2014, SiteTuners - All Rights Reserved. #IDSD @tim_ash

Free Book Raffle – Right After The Session

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Copyright © 2014, SiteTuners - All Rights Reserved. #IDSD @tim_ash

Contact Info and Q&A

[email protected]

(619) 990-9062 mobile

(619) 223-8020 work PST

twitter @tim_ash

www.linkedin.com/in/timash

facebook.com/tim.ash1

skype tim_ash1