Intelliverse Introduction

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Intelliverse Telecom Private Limited (Intelliverse Tele- com India) provides cloud-based communications solutions to businesses in the rapidly expanding Indian market. Intelliverse® offers automated communications technologies in the business-to-business market offer- ing solutions such as IntelliGreeter – a feature rich intelli- gent voice attendant, IntellySync – a multi-channel (Voice, Email & Chat) cloud-based contact centre solu- tion suitable for both Enterprises and SME’s, IntelliConnection – proven sales lead generation solu- tion with an intelligent auto dialer on the cloud & Intelli- Buzz – a comprehensive social media management platform. Intelliverse is a US-based global cloud com- munication company that has been providing telepho- ny solution, lead generation, social media management and contact centre solution for several decades. Intelliverse® has extend its world class products and services to the Indian market by developing and deploying a state of the art cloud platform in Bangalore, India. Intelliverse® aims at creating industry-specific communications solutions by aligning sets of technolo- gy-based applications around specific business dynamics and needs. Intelliverse offers the stability of an established organization plus the agility of an innovative technology provider. Vision: To be a dependable & quality provider of Cloud based communications services for Mid-Market & Enterprise class customers with a clear focus on delivering savings and tangible benefits with our value added solutions. +91 80 4914 7666 [email protected] www.intelliverse.in Intelliverse Telecom Private Limited India: IBC Knowledge Park, 4/1 Tower C, 11th Floor, Bannerghatta Main Rd, Bangalore KA 560 029. India USA: 5900, Windward Pkwy, Ste 500, Atlanta, GA 30005. Leader in Cloud Communication Solutions The Intelliverse Story:

Transcript of Intelliverse Introduction

Page 1: Intelliverse Introduction

Intelliverse Telecom Private Limited (Intelliverse Tele-com India) provides cloud-based communications solutions to businesses in the rapidly expanding Indian market. Intelliverse® offers automated communications technologies in the business-to-business market offer-ing solutions such as IntelliGreeter – a feature rich intelli-gent voice attendant, IntellySync – a multi-channel (Voice, Email & Chat) cloud-based contact centre solu-tion suitable for both Enterprises and SME’s,

IntelliConnection – proven sales lead generation solu-tion with an intelligent auto dialer on the cloud & Intelli-Buzz – a comprehensive social media management platform. Intelliverse is a US-based global cloud com-munication company that has been providing telepho-ny solution, lead generation, social media management and contact centre solution for several decades.

Intelliverse® has extend its world class products and services to the Indian market by developing and deploying a state of the art cloud platform in Bangalore, India. Intelliverse® aims at creating industry-specific communications solutions by aligning sets of technolo-gy-based applications around specific business dynamics and needs. Intelliverse offers the stability of an established

organization plus the agility of an innovative technology provider.

Vision:To be a dependable & quality provider of Cloud based communications services for Mid-Market & Enterprise class customers with a clear focus on delivering savings and tangible benefits with our value added solutions.

+91 80 4914 7666 [email protected] www.intelliverse.in

Intelliverse Telecom Private Limited

India: IBC Knowledge Park, 4/1 Tower C, 11th Floor, Bannerghatta Main Rd, Bangalore KA 560 029. IndiaUSA: 5900, Windward Pkwy, Ste 500, Atlanta, GA 30005.

Leader in

Cloud Communication

Solutions

The Intelliverse Story:

Page 2: Intelliverse Introduction

Our portfolio of cloud solution includes:IntelliGreeter - An intelligent Voice Attendant!IntelliGreeter is robust smart voice attendant for intelligent call routing to any phone, creating an easily navigable phone hub to streamline your inbound and outbound calling initiatives. It is an innovative telephony solution that eliminates costs, responsibilities, and risks of ownership of traditional premise-based phone systems. IntelliGreeter delivers these robust capabilities:

No Capital Expenditure - No hardware & maintenance cost

Toll-Free or Fancy Phone Numbers to attract customers to your business

Multi Level IVR, IVR Based Surveys & Voice Broadcasting solutions

Intelligent Call Routing - Route callers to apt extension with personalized welcome greeting

Advanced Features – Like Caller Queue Management, Missed Call Marketing, Click-2-Call & Call Recording

Highly Flexible - Deployment in no time, forwards call to any phone, serves across industry verticals

IntelliSync – A Multi-Channel (Voice, Email, Chat) intel-ligent Cloud based Contact Centre Solution!Today’s customers are more sophisticated and demanding than ever, yet they still crave the intimacy of personal customer care. The secret to winning and keeping customers is to signifi-cantly exceed their already-elevated expectations at every touch point. IntelliSync offers all the benefits of a enterprise class multi-channel customer interaction management solution to SME’s in these growing market. IntelliSync helps Contact centers, Customer Service/Care centers, Help Desks & IT Support hubs deliver outstanding customer service and sales experiences by:

Multi-channel inbound and outbound contact centre

A unified agent desktop – 360º customer view

Advanced analytics and reporting

IntelliConnection – An Cloud based Sales Lead Genera-tion/Management solution with a robust Auto Dialer!Boost your brand, market your business and sell your products and services effortlessly by using our unique IntelliConnection services. With our assistance, your resources can minimize the time spent on non-selling activities and instead enhance your revenue generating activities.  Intelliconnection is a B2B cloud-based lead generation solutions that improve the productivity of sales prospecting.

Eliminate Dialing

Increase Conversations & Productivity

Uncover Leads & Revenue Opportunities

Generate A Complete Sales Pipeline

IntelliBuzz – A comprehensive cloud based social media management platform!IntelliBuzz can monitor over 5 million websites including social media every day. Now observe, manage and evaluate your social media presence and use it to drive business forward. IntelliBuzz helps to build strong customer relationship, enhance brand loyalty and higher sales. With IntelliBuzz you can measure efficiency and efficacy of your PR activity, monitor your brand and competitors, identify key influencer and customer demographics to empower your business. Intelli-Buzz dashboard consolidates the scattered news all over the internet.

Brand Monitoring

Social Media Analytics

Sentiment Analysis

Workflow Automation


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