Intelligent Mainframe Management and the Drive Toward No-Touch Automation
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Transcript of Intelligent Mainframe Management and the Drive Toward No-Touch Automation
World®’16
IntelligentMainframeManagementandtheDriveTowardNo-TouchAutomationJeffHenry- VP,ProductManagement- CATechnologiesSethMiller– Director,MainframeCapacity– Performance&Automation- AIG
MFT158S
MAINFRAME
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©2016CA.Allrightsreserved.Alltrademarksreferencedhereinbelongtotheirrespectivecompanies.
Thecontentprovidedinthis CAWorld2016presentationisintendedforinformationalpurposesonlyanddoesnotformanytypeofwarranty. The informationprovidedbyaCApartnerand/orCAcustomerhasnotbeenreviewedforaccuracybyCA.
ForInformationalPurposesOnlyTermsofthisPresentation
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Abstract
Enterpriseapplicationsaregrowingincomplexityandexperiencingrapidratesofchange.Asaresult,ITorganizationsareunderincreasingpressuretodeliverend-to-endperformanceacrossmultipleplatformstosupporttheirendusers’applicationexperience.IToperationteamsneedeffectivemonitoringandautomationpolicythatadaptswithrapidchangeandunderstandsthedependenciesoflarge,cross-platformbusinessservices.DiscoverhowCAcanhelpyouaddressthischallengebymovingfromdescriptivetoolingthatrequiresalotofexpertisetotoolingthatismoreprescriptive.Learnhowadaptiveexpertsystemswillhelpyoutakeperformanceandautomationtothenextlevelbyassistingyournon-expertuserswithacceleratedtriage,whilealsocomplementingyoursubjectmatterexpertsduringissueresolution.
JeffHenryCATechnologiesVP,ProductManagement
SethMillerAIGTechnologiesDirector,MainframeCapacity -Performance&Automation
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MainframeIsMissionEssentialtoApplicationEconomy
55%ofappstouch
mainframe
70%world’scorporate
dataisonamainframe
99.999%availabilityforbillionsofinteractionsperday
63%experiencingMIPSGrowth
Sources:IBM,CAVoiceofCustomerStudyconductedbyIDC
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What’sDrivingMFMIPSGrowth
Asingletransactiondrivesupto100systeminteractions
Dataencryption/decryption
Userverification
Systemlevelreconciliations
Customerloyalty
Purchasehistories
Real-timereporting
Fraudchecks
Sources:IBM
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TimeIsMoneyandPerformanceisCriticalIntheAppEconomy
Source:DevOpsandtheCostofDowntime,IDC,2014
Overhalfoforganizationstakemorethananhourto
repairanappfailure
Averagecostofunplanneddowntime is$1.25to$2.5
billionperyear
Two-seconddelaycanresultinupto87%increasein
abandonment
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MissionEssentialfortheApplicationEconomy
MainframeEconomics
SecurityandCompliance
BusinessAgility
AutomationandManagement
CULTURESKILLS
SYSTEMINTELLIGENCE
IntelligentOperations
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BringMachineLearningtoMainframeIntelligentAutomation
§ Topologydiscovery
§ Predictbusinessservicedisruption
§ Rootcauseanalysis§ Resolution guidance§ Automateresponse
§ Predictanomalies§ Proactiveresponse
§ Reacttoevents§ Selfserviceviews§ ModernU/X
ANOMALYDETECTION
INTELLIGENTAUTOMATION
MODERNIZATION
AutomationMachineLearningAlgorithmsDataandEventProcessing
PATTERNDISCOVERY
Generalist
Experts
Specialists
Automation
MTTR&Firefighting OptimizedPerformance&Efficiency
MAINFRAM
EOPERA
TIONS
ENTERP
RISE
SUPP
ORT
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InformationOverloadLeadsToPoorDecisionMaking
Drowningindata Seaofred Reactivefirefights
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EarlyAnomalyDetectionStaticThresholds– ManualReal-time
Dramaticallyreducefalsepositivenoise!
LettheDataDotheWork
DynamicThresholds– HistoricalTrending
AdaptiveThresholds–Machine-Learning
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LiftingtheBurden
DATA-DRIVENAPPLICATIONS
ANALYTICALTOOLS&SKILLS
IN-HOUSEDATASCIENCE
IN-HOUSEDOMAINEXPERTISE
+
+
YOURBURDEN
LettheDATAdotheWORKforyou
DoMOREwithLESS!
Fueledby:§ advancedanalyticalgorithms
§ machinelearning
MainframeTeamCenter
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CAMainframeOperationsIntelligence
PredictEarlier
RemediateFaster
CollaborateEfficiently
ImproveContinuously
Geteveryoneworkingtogethertoisolaterootcausesfaster withdatainsightsfrommultiplesources
Operationalintelligencecapturespatterns,triggeringdynamicandreliableproblemremediation
Machinelearningwithoperationalfeedbackrecommendsthenext
bestactionforfutureevent
Takeactionearlierwithembeddedanalyticswhichdetectsabnormal
patternsofoperation
PREVENTPROBLEMS
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TheIntelligentMainframeWhenSomethingGoesWrong,YouHaveOnlyOnePlacetoLook
Correlatedata.
Systems
Storage
Network
Applications
Data
Automation
IntelligenceEngine
AcrossSilos. ImproveCustomerExperiences.
Automatically.
OptimizeOperations.
RealizeDeeperInsights.
Avoid Problems.
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World’sleadinginsuranceorganization,withmorethan90millioncustomersaroundtheglobe.
SETHMILLERDirector,MainframeCapacity–Performance&Automation
17 @CAWORLD#CAWORLD
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KEYCHALLENGES
WhataretheprimaryIToperationschallengesyourorganizationfaces?
MoreNeedles,FewerHaystacks
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PerformWithIntelligence
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ADDRESSINGTHECHALLENGES
HowdoyouseeCAMainframeOperationsIntelligenceandmachinelearningbeingabletohelpyouaddressthesechallenges?
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VISIONFORTHEFUTURE
WhatadvicewouldyouofferITorganizationstobetterleveragemachinelearningonthemainframetomeetthechallengesandopportunitiesofdigitaltransformation?
LettheDatadotheWork
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Commitment
ANALYTICSCENTEROFEXCELLENCE
ROBUSTPRODUCTSANDENHANCEMENTS
ANALYTICSREFERENCEARCHITECTURE
DESIGN&VISUALIZATIONLABS
GROWINGRESEARCH&IPPORTFOLIO
DATASCIENCELABS
CAAnalytics
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WhyCA’sAnalyticsforMainframe
EXPERTSINOURDOMAINS
END-TO-ENDINSIGHT
UNIQUELYPOSITIONED
ATRUSTEDPARTNER
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CADesignVisionforIntelligentMainframe
OptimizingMainframeOperations
MustSeeDemointheCADesignZone:
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