Integration with SOA, Enterprise Mobility and Gamification
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7/27/2019 Integration with SOA, Enterprise Mobility and Gamification
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\nrry Corr`s Eus`hass Yndut`nhs
#;?, Ynho \nwars, J`ddars Unol, Eohkodnra127715, @hl`o
Burtcar `hbnrjot`nh oenut tca injpohy ohl o vor`aty nb wc`tapopars `s ovo`doeda ot
www.tces.inj
Yuesir`ea tn \nrry Corr`s Ednk
Bnddnw us nh
Bnr jnra `hbnrjot`nh, wr`ta tn us ot hbnGtces.inj
http://www.thbs.com/http://www.thbs.com/index.php/blogmailto:[email protected]://twitter.com/torryharrishttp://www.linkedin.com/company/torry-harris-business-solutionshttps://plus.google.com/u/0/b/111527646383253211205/111527646383253211205/postshttp://www.facebook.com/TorryHarrisBusinessSolutionsmailto:[email protected]://www.thbs.com/index.php/bloghttp://www.thbs.com/ -
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5 | W o k a
Oestroit
\ca praj`sa eac`hl tca `htakrot`nh nb tca Wnwar \r`n `s= tn ea oeda tn eattar uhlarstohl
iustnjars ohl tca`r axpar`ahias ey inhs`stahtdy kotcar`hk axpar`ahia loto (brnj tcabrnht-ahl & eoif-ahl icohhads), inhsnd`lot`hk ohl inrradot`hk `t, ohodyz`hk `t tn jofa
sahsa nb `t ohl b`hoddy, npt`j`z`hk `t. Axpar`ahias ioh ea jola copp`ar wc`da npt`j`z`hk
tca loto tcrnukc iustnj`z`hk jne`da, wae, iodd iahtar, @RU ohl ntcar brnht-ahl
`htaroit`nhs, icohk`hk tca axpar`ahia bdnws ohl eattar inhb`kur`hk tca loto inddaital.
\c`s popar lato`ds tca vodua nbbaral ey tca tr`n - YNO, Ahtarpr`sa Jne`d`ty ohl
Koj`b`iot`nh. [c`da aoic adajaht `h tca tr`n raprasahts vodua tn eus`hass `h `ts nwh
jar`t, `t `s `htarast`hk tn saa cnw odd tcraa trahls ioh ea davarokal tnkatcar tn jox`j`za
eus`hass eahab`ts. Ytort`hk w`tc tca nemait`va nb koj`by`hk o iustnjar ahkokajaht
siahor`n, tc`s popar `ddustrotas l`bbaraht p`aias nb iustnjar loto tcot haal tn ea
okkrakotal. \casa p`aias nb `hbnrjot`nh, suic os iustnjar's raiaht trohsoit`nhs,
puricosas, tnp-ups, ido`js, ati. wnudl haal tn ea ratr`aval brnj l`bbaraht brnht-ahl ohl
eoif-ahl @\ oppd`iot`nhs. @b tcasa @\ oppd`iot`nhs ora YNO ahoedal, `t `s tcot juic aos`ar
tn axtroit ohl inje`ha tca raqu`ral loto tn ohodyza ohl to`dnr o parsnhod`zal
koj`b`iot`nh axpar`ahia.
[cah las`kh`hk oh axpar`ahia tn ahkoka iustnjars/ajpdnyaas/porthars, `t `s`jpnrtoht tn ohodyza tca`r lo`dy eacov`nrod pottarhs. Ytot`st`is `hl`iota tcot jne`da os o
icohhad ohl koj`b`iot`nh os o jal`uj raprasaht o kraot nppnrtuh`ty, k`vah tca
`hiraos`hkdy d`j`tal ottaht`nh spohs nb inhsujars tnloy ohl tca `hbnrjot`nh nvardnol
tcay ora suemait tn. Koj`b`iot`nh las`kh, ey hotura, oddnws tca usa nb scnrt, eut
`htarast`hk koja adajahts tn jnt`vota inhsujars tn daorh snjatc`hk haw `h o buh woy
nr eattar usa o prnluit/sarv`ia. YNO ot tca eoif-ahl oddnws bnr qu`ifar, haor raod-t`ja
icohkas tn tca lad`vary nb tcasa axpar`ahias tn eattar npt`j`za tcaj. \c`s popar
ottajpts tn scnw tca oppd`iot`nh nb tcasa pr`hi`pdas tn iraota o parsnhod`zal koja
axpar`ahia us`hk YNO os tca jaohs ohl jne`da os o icohhad.
Coppy Uaol`hk!
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9 | W o k a
Koj`b`iot`nh= Oh @htrnluit`nh
Koj`b`iot`nh `s o taich`qua nb jnt`vot`hk ohl ahkok`hk oh oul`ahia tn oic`ava o las`ral
nutinja. \ca taich`qua `s eosal nh oppd`iot`nh nb fay inhiapts brnj kojas tn raod-d`ba,eus`hass siahor`ns suic os tn `hiraosa iustnjar dnyodty, `hiraosa sodas nb o prnluit
krnup, `jprnva tca abbait`vahass nb iustnjar sarv`ia, `jprnva port`i`pot`nh `h
injjuh`ty bnrujs, `jprnva abbait`vahass nb tro`h`hk ohl ntcar suic. Ynja nb tca
prnvah koj`hk inhiapts tn ahkoka oh oul`ahia ora os eadnw=
O sinr`hk nppnrtuh`tyaxojpda= Wn`hts Yystaj
Inhiapt nb prnkrass`nh, `.a. jnv`hk up davads
Ytnry tadd`hk
Inhiapt nb o icoddahka, `.a. oh nppnrtuh`ty bnr tca oul`ahia tn tc`hf ohl sndva
prnedajs
O bohtosy ahv`rnhjaht axpar`ahia tcot `s buh
\casa inhiapts ora ioddal Koja
Jaicoh`is, ohl ora usal w`lady ey
pdoyars `h tca ahtarto`hjaht `hlustry
enorl kojas, ios`hns ohl v`lan kojas.
\casa koja jaicoh`is ioh ea usal oseu`dl`hk ednifs ey d`taroddy ohy eus`hass, tn
oic`ava tca nutinjas os jaht`nhal
oenva, axojpda= `hiraosa iustnjar dnyodty,
`hiraosa sodas, `hiraosa injjuh`ty
port`i`pot`nh, ati. Koj`b`iot`nh `s hnt haw, `t cos ax`stal `h l`bbaraht bnrjs bnr jnra
tcoh o laiola - `h tca bnrj nb o`rd`ha j`das, scnpp`hk pn`hts, iral`t iorl raworls ohl
s`j`dor dnyodty prnkrojs. \ca pr`jory adajaht nb koja jaicoh`i usal `h tcasa f`hls nb
prnkrojs wos tca Yinr`hk nppnrtuh`ty, w`tc o pn`hts eosal systaj. \cara `s o lab`h`ta
nppnrtuh`ty bnr eus`hassas tn tc`hf eaynhl tca sinr`hk jaicoh`i ohl `jprnva tca
ahkokajaht axpar`ahia ey davarok`hk odd tca ntcar ovo`doeda koja jaicoh`is, axpdnral
burtcar `h tc`s popar.
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< | W o k a
\ca Cujoh Y`la nb Koj`b`iot`nh
\n ra-`tarota, Koj`b`iot`nh laods w`tc tca taich`qua nb jnt`vot`nh ohl ahkokajaht tn
oic`ava o las`ral nutinja. \ca inhiapt nb jnt`vot`nh ohl ahkokajaht `hvndvasuhlarstohl`hk nb eacov`nrod si`ahia ohl tn o iarto`h axtaht, cujoh psyicndnky.
Koj`b`iot`nh rad`as nh tca twn p`ddors nb jnt`vot`nhod si`ahia, hojady
Axtr`hs`i Jnt`vot`nh ohl
@htr`hs`i Jnt`vot`nh.
\ca wnrl Jnt`vot`nh `s lar`val brnj tca wnrl Jnt`va.\cara ora, oko`h, twn typas nb
jnt`vas wcah `t injas tn jnt`vot`nh=
Axpd`i`t Jnt`vas ora bnrjal eosal nh stotal knods, sni`od hnrjs, b`hohi`od torkats
ati.
@jpd`i`t nr Yue-inhsi`nus jnt`vas ora uhspnfah jnt`vas tcot oh `hl`v`luod
pnssassas tcot cova oh `hbduahia `h c`s/car nvarodd jnt`vot`nh. Axojpdas ora Wnwar,
Ytotus, Uainkh`t`nh ohl Oic`avajaht.
Ytul`as `hl`iota tcot `hl`v`luods ln hnt haiassor`dy axpar`ahia `hcaraht pdaosura ohl
raworl lur`hk tca mnurhay nb pursu`hk axpd`i`t jnt`vas. \cay ln sn nhdy `b tcay oic`ava
tcaj. Nh tca ntcar cohl, `hl`v`luods odwoys axpar`ahia pdaosura ohl raworl lur`hk tca
mnurhay nb pursu`hk `jpd`i`t/sue-inhsi`nus jnt`vas, avah `b tcay ln hnt oic`ava axpd`i`tjnt`vas. @h tc`s inhtaxt, wa inudl axoj`ha tca l`bbarahia eatwaah axtr`hs`i jnt`vot`nh
ohl htr`hs`i jnt`vot`nh.
Axtr`hs`i Jnt`vot`nh
\ca wnrl `s lar`val brnj Axtarhod, `.a. jnt`vot`nh
brnj axtarhod boitnrs. Bnr axojpda, ynu ioh
axtr`hs`ioddy jnt`vota o parsnh tn wosc ynur ior `b
ynu nbbar c`j 577. @t `s d`fa tca Iorrnt ohl tca
Yt`if opprnoic. \ca parsnh w`dd lab`h`tady wosc ynur
ior, eut tca raod jnt`vot`nh `s tca ahl rasudt tca
577. \ca axpar`ahia nb wosc`hk tca ior joy hnt ea
o buh ohl budb`dd`hk axpar`ahia, eut tca raworl
iarto`hdy `s. @h Koj`b`iot`nh, tc`s rabars tn tca pn`hts
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1 | W o k a
eosal systaj, nr o eolka eosal systaj. Pnu aorh pn`hts nr eolkas eosal nh tosfs ynu
parbnrj `h raod d`ba. \ca eus`hass oic`avas `ts stotal knod brnj tca koj`b`iot`nh axari`sa,
ot tca soja t`ja, tca iustnjar nr ajpdnyaa baads raworlal ohl sot`sb`al ey aorh`hk
jnra pn`hts.
@htr`hs`i Jnt`vot`nh
\ca wnrl `s lar`val brnj @htarhod, `.a. jnt`vot`nh
brnj w`tc`h. Axtr`hs`i jnt`vot`nh `s hnt susto`hoeda
`h tca dnhk ruh, aspai`oddy `b tcara ora hn haw
sinr`hk jaicoh`sjs, eolkas, ati. Nvar o par`nl nb
t`ja, iustnjars kat enral w`tc must axtarhod
jnt`vot`nh boitnrs. \ca bnius scnudl cahia ea nh
cnw tn jnt`vota iustnjars brnj tca`r `hs`la,
cnw tn jofa tca axpar`ahia nb tca ahkokajaht
ahmnyoeda wcotavar tcot ea. Ea `t nhd`ha
scnpp`hk, trohsbarr`hk buhls, us`hk o
prnluit/sarv`ia, ati. \n tr`kkar `htr`hs`i jnt`vot`nh,
tca sue-inhsi`nus jnt`vot`nhod adajahts nb tca
iustnjar just ea tr`kkaral suic os pnwar, o
sahsa nb oic`avajaht, stotus, rainkh`t`nh ati. \c`s
ioh ea oic`aval ey prnv`l`hk o bohtosy koja-d`fa
ahv`rnhjaht wcara tca pdoyar saas c`jsadb/carsadb `h tca bnrj nb tca jo`h icoroitar `h
tca koja ohl pdoys tca koja tcaraey parbnrj`hk tca raqu`ral sat nb tosfs tn oic`ava o
iarto`h nutinja. [c`da ln`hk sn, tca pdoyar sue-inhsi`nusdy ahmnys tca axpar`ahia nb
parbnrj`hk tca tosf, os o rasudt nb axpar`ahi`hk tca bohtosy ahv`rnhjaht.
@t `s nbtah rainjjahlal bnr eus`hassas tn usa entc `htr`hs`i ohl axtr`hs`i jnt`vot`nhod
boitnrs wcah las`kh`hk oh ahl-usar axpar`ahia.
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Axojpdas nb Koj`b`iot`nh
Koj`b`iot`nh nb Eohf`hk Kojan
\ca LYF Eohf, Eudkor`o, usal Koj`b`iot`nh tn `jprnva iustnjar ahkokajaht tcrnukc
jne`da icohhad. \ca`r jne`da opp Kojan `hiaht`v`zas iustnjars tn daorh oenut eohf
prnluits.
\ca opp oddnws iustnjars tn ohl sat ohl oic`ava b`hohi`od knods w`tc pn`hts tcot ioh ea
ralaajal bnr pr`zas suic os t`ifats tn inhiarts ohl spnrts avahts.
Ap`i [`h
O Jne`da Opp tn Koj`by \n-Ln d`sts
\c`s `s o idoss`i axojpda nb Koj`b`iot`nh tcot axpdn`ts tca @htr`hs`i Jnt`vot`nh taich`qua.
@t `s oenut jof`hk tca icnras `h raod-d`ba buh bnr panpda wcn ora usal tn wr`t`hk tn-ln
d`sts, eut ln hnt cova tca jnt`vot`nh tn oituoddy ln tca icnras. @t inje`has \n-ln d`sts
w`tc UWKUnda Wdoy`hk Koja. Odd tca icnras ora joppal nut os o quast ohl scnwh `h o
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; | W o k a
jop tcot ioh ea t`ifal nbb. \ca jnra icnras ynu ln, jnra sairats ohl quasts kat
uhinvaral, wc`ic cadps tca oul`ahia tn davad up.
\ca koja prasahts oh nppnrtuh`ty tn lavadnp ynur v`rtuod icoroitar `h oh nhkn`hk quast
tn davad-up, ko`h r`icas, ohl ahcohia sf`dds.
Ytoreuifs Iustnjar Dnyodty
Ytoreuifs cos davarokal Koj`b`iot`nh ey jaohs nb o Jne`da Opp
tn `hiraosa iustnjar dnyodty. \ca jne`da opp `htrnluias tca
Jy Ytoreuifs Uaworls systaj tcotraworls usars w`tc o kndl
stor wcahavar tcay usa tca jne`da opp tn poy bnr o inbbaa.
[cah tca usar kats 1 stors, wc`ic `s tca b`rst j`dastnha, tcot
usar `s `hstohtdy raworlal w`tc o Kraah Davad stotus ohl `s
krohtal o spai`od parf nb ea`hk oeda tn raia`va braa rab`dds nh
inbbaa nr tao puricosal tcot loy. \cara ora odsn jnra eahab`ts
wcah usars raoic tca kndl davad ot 97 stors, nha nb tcaj ea`hk o
iustnj`zal kndl iorl tn hl`iota stotus.
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Koj`b`iot`nh nb \ro`h`hk Yairat Okaht Yoj
Koj`b`iot`nh `s o vary abbait`va jaohs tn `hiraosa tca abbait`vahass nb tro`h`hk. \c`s
axojpda `s oenut koj`by`hk tca tro`h`hk nb `hi`laht johokajaht systaj ioddal Uajaly.
\nrry Corr`s Eus`hass Yndut`nhs lavadnpal tc`s tro`h`hk tnnd bnr nha nb `ts \adainj
iustnjars.
\ca systaj prasahts tca icoddahka `h tca bnrj nb o latait`va koja wcara tca carn,
Yoj, cos tn sndva oh `jok`hory `hi`laht nb o Eohf Uneeary ohl `h tca prniass daorhs cnw
tn ro`sa o trnueda t`ifat ohl usa tca Uajaly snbtwora. \ca koja prasahts o v`rtuod
wnrdl, o tnp-lnwh i`tysiopa, wcara Yoj todfs tn panpda ohl inddaits iduas tn sndva tca
iosa.
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0 | W o k a
Unda nb Jne`da `h Koj`b`iot`nh
\ca pral`it`nh `s tcot ey ahl nb 57?
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Unda nb YNO `h Koj`b`iot`nh
[cah us`hk koj`b`iot`nh, eus`hassas haal tn jop tca iustnjar loto tn sinras, raworls,
pn`hts, eolkas ohl davads. \ca iustnjar loto inudl ea raiaht trohsoit`nhs, spahleacov`nr, usoka pottarhs, iustnjar prnb`da, ati. \casa l`siraat p`aias nb loto w`dd
typ`ioddy ea brokjahtal oirnss judt`pda systajsd`fa IUJ, AUW nr E`dd`hk systajs. YNO
`s o jaohs tn `htakrota, okkrakota ohl trohsbnrj loto ohl prasaht `t tn upstraoj
systajs `h tca bnrj nb aos`dy inhsujoeda wae sarv`ia OW@s d`fa YNOW nr UAY\. \c`s dnnsa
inupd`hk npahs up ahldass pnss`e`d`t`as, d`fa tc`rl-porty `htakrot`nh, porthar oppd`iot`nh
`htakrot`nh, ati. Ohy ottajpts tn koj`by ax`st`hk jne`da opps ohl iustnjar-boi`hk
pnrtods inudl kraotdy eahab`t brnj tca dnnsa inupd`hk ohl sarv`ia nr`ahtot`nh.
\n uhlarstohl tca rnda nb sarv`ia nr`ahtot`nh `h Koj`b`iot`nh, dat us dnnf ot tca sndut`nh
brnj o trol`t`nhod wae oppd`iot`nh oric`taitura pn`ht nb v`aw. \ca l`okroj eadnw
`ddustrotas o typ`iod sndut`nh tcot injas tn j`hl wcah icohk`hk tca oppd`iot`nh
oric`taitura tn `htrnluia koj`b`iot`nh adajahts d`fa daolarenorls, eolkas, sinr`hk
systajs, ati. \cnukc, `t dnnfs dnk`iod, `t `s hnt susto`hoeda `h tca dnhk ruh wcah judt`pda
oppd`iot`nhs cova tn ea koj`b`al.
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\ca \r`n= Oh @htakrotal Axpar`ahia
\ca opprnoic `ddustrotal `h tca prav`nus sait`nh `s hnt susto`hoeda eaiousa tca sndut`nh
`s hnt ra-usoeda. \ca sndut`nh dnk`i tn prniass, stnra ohl jo`hto`h o sinr`hk systaj iohea las`khal nuts`la nb tca wae oppd`iot`nh oric`taitura ohl axpnsal os OW@s. Os oh
oric`taiturod east proit`ia, `t `s `jpnrtoht tn oppdy tca saporot`nh nb inhiarhs pr`hi`pda.
\carabnra, o koj`b`iot`nh pdotbnrj just ea eu`dt ohl jola ovo`doeda tn oppd`iot`nhs w`tc
tca jaohs nb o wae sarv`ia OW@. \c`s opprnoic bnddnws tca sarv`ia-nr`ahtal oric`taitura
(YNO). \c`s `s `ddustrotal `h tca l`okroj eadnw=
\ca opprnoic jofas `t axtrajady aosy bnr wae ohl jne`da icohhads tn inhsuja
koj`b`iot`nh OW@s us`hk stohlorl wae sarv`ia `htarboias. Jnranvar, brnj oh nvarodd
oric`taitura parspait`va, tcara `s o idaor saporot`nh nb inhiarhs eatwaah inra dnk`i ohl
koj`b`iot`nh dnk`i. \ca l`okroj odsn `ddustrotas tca eahab`t nb cov`hk tca aht`ra @\
dohlsiopa sarv`ia ahoedal, sn `t `s aosy bnr axtroit`hk loto brnj porthar oppd`iot`nhs.
@htakrot`nh w`tc porthars `s `jpnrtoht bnr eus`hassas brnj o koj`b`iot`nh parspait`va. @t
oddnws iraot`nh nb oh ottroit`va sicaja wcara sinras ioh ea `hiraosal eosal nh o
trohsoit`nh `h o tc`rl-porty waes ta. \c`s iraotas o w`h-w`h s`tuot`nh bnr entc
eus`hassas.
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YNO oddnws ynu tn iustnj`za ohl npt`j`za iustnjar axpar`ahias `h haor raod-t`ja us`hk
tca `htakrotal \r`n. Ey ra-nrkoh`z`hk ynur @\ ossats ohl iopoe`d`t`as `htn dnnsady inupdal
sarv`ias, `t `s pnss`eda tn to`dnr tca iustnjar axpar`ahia eosal nh iurraht jorfat haal.
YNO hnt nhdy oits os oh ahoedar bnr jne`d`ty ohl koj`b`iot`nh, wc`ic ora dotast trahls
tnloy, eut odsn iraotas nppnrtuh`t`as bnr ntcar iustnjar ahkokajaht icohhads nb tca
butura tcot ora yat tn ea `hvahtal.
\nrry Corr`s Eus`hass Yndut`nhs (\CEY) `s o h`ica prnv`lar nb @\ inhsudt`hk ohl sarv`ias `h
tca oraos nb YNO, Jne`da, Idnul ohl E`k Loto. Nur l`bbaraht`otnr `s tn oll vodua tn nur
iustnjars nbbar`hks w`tc bnius nh Qsar Axpar`ahia. [a inhs`lar koj`b`iot`nh os o
jaohs tn ahcohia tca axpar`ahia nb nur iustnjarsahl usars w`tc YNO/@htakrot`nh os
tca eoifenha.
\CEY prnv`las snbtwora sarv`ias tn ahtarpr`sa id`ahts oirnss l`bbaraht `hlustry vart`iods
tcrnukc o inje`hot`nh nb nbbscnra ohl nhs`ta sarv`ias. \ca quod`ty johokajaht systaj
proit`ias ohl prniassas ot \CEY cova eaah ossassal ot IJJ@ davad 9 ohl tca saiur`ty
johokajaht systaj `s @YN 5;77? iart`b`al.
Burtcar `hbnrjot`nh oenut tca injpohy ohl o vor`aty nb wc`tapopars `s ovo`doeda ot
www.tces.inj
Bnr jnra `hbnrjot`nh, wr`ta tn us ot`hbnGtces.inj
Yuesir`ea tn \nrry Corr`s Ednk
Bnddnw us nh
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