Integration with SOA, Enterprise Mobility and Gamification

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    \nrry Corr`s Eus`hass Yndut`nhs

    #;?, Ynho \nwars, J`ddars Unol, Eohkodnra127715, @hl`o

    Burtcar `hbnrjot`nh oenut tca injpohy ohl o vor`aty nb wc`tapopars `s ovo`doeda ot

    www.tces.inj

    Yuesir`ea tn \nrry Corr`s Ednk

    Bnddnw us nh

    Bnr jnra `hbnrjot`nh, wr`ta tn us ot hbnGtces.inj

    http://www.thbs.com/http://www.thbs.com/index.php/blogmailto:[email protected]://twitter.com/torryharrishttp://www.linkedin.com/company/torry-harris-business-solutionshttps://plus.google.com/u/0/b/111527646383253211205/111527646383253211205/postshttp://www.facebook.com/TorryHarrisBusinessSolutionsmailto:[email protected]://www.thbs.com/index.php/bloghttp://www.thbs.com/
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    5 | W o k a

    Oestroit

    \ca praj`sa eac`hl tca `htakrot`nh nb tca Wnwar \r`n `s= tn ea oeda tn eattar uhlarstohl

    iustnjars ohl tca`r axpar`ahias ey inhs`stahtdy kotcar`hk axpar`ahia loto (brnj tcabrnht-ahl & eoif-ahl icohhads), inhsnd`lot`hk ohl inrradot`hk `t, ohodyz`hk `t tn jofa

    sahsa nb `t ohl b`hoddy, npt`j`z`hk `t. Axpar`ahias ioh ea jola copp`ar wc`da npt`j`z`hk

    tca loto tcrnukc iustnj`z`hk jne`da, wae, iodd iahtar, @RU ohl ntcar brnht-ahl

    `htaroit`nhs, icohk`hk tca axpar`ahia bdnws ohl eattar inhb`kur`hk tca loto inddaital.

    \c`s popar lato`ds tca vodua nbbaral ey tca tr`n - YNO, Ahtarpr`sa Jne`d`ty ohl

    Koj`b`iot`nh. [c`da aoic adajaht `h tca tr`n raprasahts vodua tn eus`hass `h `ts nwh

    jar`t, `t `s `htarast`hk tn saa cnw odd tcraa trahls ioh ea davarokal tnkatcar tn jox`j`za

    eus`hass eahab`ts. Ytort`hk w`tc tca nemait`va nb koj`by`hk o iustnjar ahkokajaht

    siahor`n, tc`s popar `ddustrotas l`bbaraht p`aias nb iustnjar loto tcot haal tn ea

    okkrakotal. \casa p`aias nb `hbnrjot`nh, suic os iustnjar's raiaht trohsoit`nhs,

    puricosas, tnp-ups, ido`js, ati. wnudl haal tn ea ratr`aval brnj l`bbaraht brnht-ahl ohl

    eoif-ahl @\ oppd`iot`nhs. @b tcasa @\ oppd`iot`nhs ora YNO ahoedal, `t `s tcot juic aos`ar

    tn axtroit ohl inje`ha tca raqu`ral loto tn ohodyza ohl to`dnr o parsnhod`zal

    koj`b`iot`nh axpar`ahia.

    [cah las`kh`hk oh axpar`ahia tn ahkoka iustnjars/ajpdnyaas/porthars, `t `s`jpnrtoht tn ohodyza tca`r lo`dy eacov`nrod pottarhs. Ytot`st`is `hl`iota tcot jne`da os o

    icohhad ohl koj`b`iot`nh os o jal`uj raprasaht o kraot nppnrtuh`ty, k`vah tca

    `hiraos`hkdy d`j`tal ottaht`nh spohs nb inhsujars tnloy ohl tca `hbnrjot`nh nvardnol

    tcay ora suemait tn. Koj`b`iot`nh las`kh, ey hotura, oddnws tca usa nb scnrt, eut

    `htarast`hk koja adajahts tn jnt`vota inhsujars tn daorh snjatc`hk haw `h o buh woy

    nr eattar usa o prnluit/sarv`ia. YNO ot tca eoif-ahl oddnws bnr qu`ifar, haor raod-t`ja

    icohkas tn tca lad`vary nb tcasa axpar`ahias tn eattar npt`j`za tcaj. \c`s popar

    ottajpts tn scnw tca oppd`iot`nh nb tcasa pr`hi`pdas tn iraota o parsnhod`zal koja

    axpar`ahia us`hk YNO os tca jaohs ohl jne`da os o icohhad.

    Coppy Uaol`hk!

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    Koj`b`iot`nh= Oh @htrnluit`nh

    Koj`b`iot`nh `s o taich`qua nb jnt`vot`hk ohl ahkok`hk oh oul`ahia tn oic`ava o las`ral

    nutinja. \ca taich`qua `s eosal nh oppd`iot`nh nb fay inhiapts brnj kojas tn raod-d`ba,eus`hass siahor`ns suic os tn `hiraosa iustnjar dnyodty, `hiraosa sodas nb o prnluit

    krnup, `jprnva tca abbait`vahass nb iustnjar sarv`ia, `jprnva port`i`pot`nh `h

    injjuh`ty bnrujs, `jprnva abbait`vahass nb tro`h`hk ohl ntcar suic. Ynja nb tca

    prnvah koj`hk inhiapts tn ahkoka oh oul`ahia ora os eadnw=

    O sinr`hk nppnrtuh`tyaxojpda= Wn`hts Yystaj

    Inhiapt nb prnkrass`nh, `.a. jnv`hk up davads

    Ytnry tadd`hk

    Inhiapt nb o icoddahka, `.a. oh nppnrtuh`ty bnr tca oul`ahia tn tc`hf ohl sndva

    prnedajs

    O bohtosy ahv`rnhjaht axpar`ahia tcot `s buh

    \casa inhiapts ora ioddal Koja

    Jaicoh`is, ohl ora usal w`lady ey

    pdoyars `h tca ahtarto`hjaht `hlustry

    enorl kojas, ios`hns ohl v`lan kojas.

    \casa koja jaicoh`is ioh ea usal oseu`dl`hk ednifs ey d`taroddy ohy eus`hass, tn

    oic`ava tca nutinjas os jaht`nhal

    oenva, axojpda= `hiraosa iustnjar dnyodty,

    `hiraosa sodas, `hiraosa injjuh`ty

    port`i`pot`nh, ati. Koj`b`iot`nh `s hnt haw, `t cos ax`stal `h l`bbaraht bnrjs bnr jnra

    tcoh o laiola - `h tca bnrj nb o`rd`ha j`das, scnpp`hk pn`hts, iral`t iorl raworls ohl

    s`j`dor dnyodty prnkrojs. \ca pr`jory adajaht nb koja jaicoh`i usal `h tcasa f`hls nb

    prnkrojs wos tca Yinr`hk nppnrtuh`ty, w`tc o pn`hts eosal systaj. \cara `s o lab`h`ta

    nppnrtuh`ty bnr eus`hassas tn tc`hf eaynhl tca sinr`hk jaicoh`i ohl `jprnva tca

    ahkokajaht axpar`ahia ey davarok`hk odd tca ntcar ovo`doeda koja jaicoh`is, axpdnral

    burtcar `h tc`s popar.

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    < | W o k a

    \ca Cujoh Y`la nb Koj`b`iot`nh

    \n ra-`tarota, Koj`b`iot`nh laods w`tc tca taich`qua nb jnt`vot`nh ohl ahkokajaht tn

    oic`ava o las`ral nutinja. \ca inhiapt nb jnt`vot`nh ohl ahkokajaht `hvndvasuhlarstohl`hk nb eacov`nrod si`ahia ohl tn o iarto`h axtaht, cujoh psyicndnky.

    Koj`b`iot`nh rad`as nh tca twn p`ddors nb jnt`vot`nhod si`ahia, hojady

    Axtr`hs`i Jnt`vot`nh ohl

    @htr`hs`i Jnt`vot`nh.

    \ca wnrl Jnt`vot`nh `s lar`val brnj tca wnrl Jnt`va.\cara ora, oko`h, twn typas nb

    jnt`vas wcah `t injas tn jnt`vot`nh=

    Axpd`i`t Jnt`vas ora bnrjal eosal nh stotal knods, sni`od hnrjs, b`hohi`od torkats

    ati.

    @jpd`i`t nr Yue-inhsi`nus jnt`vas ora uhspnfah jnt`vas tcot oh `hl`v`luod

    pnssassas tcot cova oh `hbduahia `h c`s/car nvarodd jnt`vot`nh. Axojpdas ora Wnwar,

    Ytotus, Uainkh`t`nh ohl Oic`avajaht.

    Ytul`as `hl`iota tcot `hl`v`luods ln hnt haiassor`dy axpar`ahia `hcaraht pdaosura ohl

    raworl lur`hk tca mnurhay nb pursu`hk axpd`i`t jnt`vas. \cay ln sn nhdy `b tcay oic`ava

    tcaj. Nh tca ntcar cohl, `hl`v`luods odwoys axpar`ahia pdaosura ohl raworl lur`hk tca

    mnurhay nb pursu`hk `jpd`i`t/sue-inhsi`nus jnt`vas, avah `b tcay ln hnt oic`ava axpd`i`tjnt`vas. @h tc`s inhtaxt, wa inudl axoj`ha tca l`bbarahia eatwaah axtr`hs`i jnt`vot`nh

    ohl htr`hs`i jnt`vot`nh.

    Axtr`hs`i Jnt`vot`nh

    \ca wnrl `s lar`val brnj Axtarhod, `.a. jnt`vot`nh

    brnj axtarhod boitnrs. Bnr axojpda, ynu ioh

    axtr`hs`ioddy jnt`vota o parsnh tn wosc ynur ior `b

    ynu nbbar c`j 577. @t `s d`fa tca Iorrnt ohl tca

    Yt`if opprnoic. \ca parsnh w`dd lab`h`tady wosc ynur

    ior, eut tca raod jnt`vot`nh `s tca ahl rasudt tca

    577. \ca axpar`ahia nb wosc`hk tca ior joy hnt ea

    o buh ohl budb`dd`hk axpar`ahia, eut tca raworl

    iarto`hdy `s. @h Koj`b`iot`nh, tc`s rabars tn tca pn`hts

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    eosal systaj, nr o eolka eosal systaj. Pnu aorh pn`hts nr eolkas eosal nh tosfs ynu

    parbnrj `h raod d`ba. \ca eus`hass oic`avas `ts stotal knod brnj tca koj`b`iot`nh axari`sa,

    ot tca soja t`ja, tca iustnjar nr ajpdnyaa baads raworlal ohl sot`sb`al ey aorh`hk

    jnra pn`hts.

    @htr`hs`i Jnt`vot`nh

    \ca wnrl `s lar`val brnj @htarhod, `.a. jnt`vot`nh

    brnj w`tc`h. Axtr`hs`i jnt`vot`nh `s hnt susto`hoeda

    `h tca dnhk ruh, aspai`oddy `b tcara ora hn haw

    sinr`hk jaicoh`sjs, eolkas, ati. Nvar o par`nl nb

    t`ja, iustnjars kat enral w`tc must axtarhod

    jnt`vot`nh boitnrs. \ca bnius scnudl cahia ea nh

    cnw tn jnt`vota iustnjars brnj tca`r `hs`la,

    cnw tn jofa tca axpar`ahia nb tca ahkokajaht

    ahmnyoeda wcotavar tcot ea. Ea `t nhd`ha

    scnpp`hk, trohsbarr`hk buhls, us`hk o

    prnluit/sarv`ia, ati. \n tr`kkar `htr`hs`i jnt`vot`nh,

    tca sue-inhsi`nus jnt`vot`nhod adajahts nb tca

    iustnjar just ea tr`kkaral suic os pnwar, o

    sahsa nb oic`avajaht, stotus, rainkh`t`nh ati. \c`s

    ioh ea oic`aval ey prnv`l`hk o bohtosy koja-d`fa

    ahv`rnhjaht wcara tca pdoyar saas c`jsadb/carsadb `h tca bnrj nb tca jo`h icoroitar `h

    tca koja ohl pdoys tca koja tcaraey parbnrj`hk tca raqu`ral sat nb tosfs tn oic`ava o

    iarto`h nutinja. [c`da ln`hk sn, tca pdoyar sue-inhsi`nusdy ahmnys tca axpar`ahia nb

    parbnrj`hk tca tosf, os o rasudt nb axpar`ahi`hk tca bohtosy ahv`rnhjaht.

    @t `s nbtah rainjjahlal bnr eus`hassas tn usa entc `htr`hs`i ohl axtr`hs`i jnt`vot`nhod

    boitnrs wcah las`kh`hk oh ahl-usar axpar`ahia.

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    Axojpdas nb Koj`b`iot`nh

    Koj`b`iot`nh nb Eohf`hk Kojan

    \ca LYF Eohf, Eudkor`o, usal Koj`b`iot`nh tn `jprnva iustnjar ahkokajaht tcrnukc

    jne`da icohhad. \ca`r jne`da opp Kojan `hiaht`v`zas iustnjars tn daorh oenut eohf

    prnluits.

    \ca opp oddnws iustnjars tn ohl sat ohl oic`ava b`hohi`od knods w`tc pn`hts tcot ioh ea

    ralaajal bnr pr`zas suic os t`ifats tn inhiarts ohl spnrts avahts.

    Ap`i [`h

    O Jne`da Opp tn Koj`by \n-Ln d`sts

    \c`s `s o idoss`i axojpda nb Koj`b`iot`nh tcot axpdn`ts tca @htr`hs`i Jnt`vot`nh taich`qua.

    @t `s oenut jof`hk tca icnras `h raod-d`ba buh bnr panpda wcn ora usal tn wr`t`hk tn-ln

    d`sts, eut ln hnt cova tca jnt`vot`nh tn oituoddy ln tca icnras. @t inje`has \n-ln d`sts

    w`tc UWKUnda Wdoy`hk Koja. Odd tca icnras ora joppal nut os o quast ohl scnwh `h o

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    ; | W o k a

    jop tcot ioh ea t`ifal nbb. \ca jnra icnras ynu ln, jnra sairats ohl quasts kat

    uhinvaral, wc`ic cadps tca oul`ahia tn davad up.

    \ca koja prasahts oh nppnrtuh`ty tn lavadnp ynur v`rtuod icoroitar `h oh nhkn`hk quast

    tn davad-up, ko`h r`icas, ohl ahcohia sf`dds.

    Ytoreuifs Iustnjar Dnyodty

    Ytoreuifs cos davarokal Koj`b`iot`nh ey jaohs nb o Jne`da Opp

    tn `hiraosa iustnjar dnyodty. \ca jne`da opp `htrnluias tca

    Jy Ytoreuifs Uaworls systaj tcotraworls usars w`tc o kndl

    stor wcahavar tcay usa tca jne`da opp tn poy bnr o inbbaa.

    [cah tca usar kats 1 stors, wc`ic `s tca b`rst j`dastnha, tcot

    usar `s `hstohtdy raworlal w`tc o Kraah Davad stotus ohl `s

    krohtal o spai`od parf nb ea`hk oeda tn raia`va braa rab`dds nh

    inbbaa nr tao puricosal tcot loy. \cara ora odsn jnra eahab`ts

    wcah usars raoic tca kndl davad ot 97 stors, nha nb tcaj ea`hk o

    iustnj`zal kndl iorl tn hl`iota stotus.

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    Koj`b`iot`nh nb \ro`h`hk Yairat Okaht Yoj

    Koj`b`iot`nh `s o vary abbait`va jaohs tn `hiraosa tca abbait`vahass nb tro`h`hk. \c`s

    axojpda `s oenut koj`by`hk tca tro`h`hk nb `hi`laht johokajaht systaj ioddal Uajaly.

    \nrry Corr`s Eus`hass Yndut`nhs lavadnpal tc`s tro`h`hk tnnd bnr nha nb `ts \adainj

    iustnjars.

    \ca systaj prasahts tca icoddahka `h tca bnrj nb o latait`va koja wcara tca carn,

    Yoj, cos tn sndva oh `jok`hory `hi`laht nb o Eohf Uneeary ohl `h tca prniass daorhs cnw

    tn ro`sa o trnueda t`ifat ohl usa tca Uajaly snbtwora. \ca koja prasahts o v`rtuod

    wnrdl, o tnp-lnwh i`tysiopa, wcara Yoj todfs tn panpda ohl inddaits iduas tn sndva tca

    iosa.

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    0 | W o k a

    Unda nb Jne`da `h Koj`b`iot`nh

    \ca pral`it`nh `s tcot ey ahl nb 57?

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    ?7 | W o k a

    Unda nb YNO `h Koj`b`iot`nh

    [cah us`hk koj`b`iot`nh, eus`hassas haal tn jop tca iustnjar loto tn sinras, raworls,

    pn`hts, eolkas ohl davads. \ca iustnjar loto inudl ea raiaht trohsoit`nhs, spahleacov`nr, usoka pottarhs, iustnjar prnb`da, ati. \casa l`siraat p`aias nb loto w`dd

    typ`ioddy ea brokjahtal oirnss judt`pda systajsd`fa IUJ, AUW nr E`dd`hk systajs. YNO

    `s o jaohs tn `htakrota, okkrakota ohl trohsbnrj loto ohl prasaht `t tn upstraoj

    systajs `h tca bnrj nb aos`dy inhsujoeda wae sarv`ia OW@s d`fa YNOW nr UAY\. \c`s dnnsa

    inupd`hk npahs up ahldass pnss`e`d`t`as, d`fa tc`rl-porty `htakrot`nh, porthar oppd`iot`nh

    `htakrot`nh, ati. Ohy ottajpts tn koj`by ax`st`hk jne`da opps ohl iustnjar-boi`hk

    pnrtods inudl kraotdy eahab`t brnj tca dnnsa inupd`hk ohl sarv`ia nr`ahtot`nh.

    \n uhlarstohl tca rnda nb sarv`ia nr`ahtot`nh `h Koj`b`iot`nh, dat us dnnf ot tca sndut`nh

    brnj o trol`t`nhod wae oppd`iot`nh oric`taitura pn`ht nb v`aw. \ca l`okroj eadnw

    `ddustrotas o typ`iod sndut`nh tcot injas tn j`hl wcah icohk`hk tca oppd`iot`nh

    oric`taitura tn `htrnluia koj`b`iot`nh adajahts d`fa daolarenorls, eolkas, sinr`hk

    systajs, ati. \cnukc, `t dnnfs dnk`iod, `t `s hnt susto`hoeda `h tca dnhk ruh wcah judt`pda

    oppd`iot`nhs cova tn ea koj`b`al.

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    \ca \r`n= Oh @htakrotal Axpar`ahia

    \ca opprnoic `ddustrotal `h tca prav`nus sait`nh `s hnt susto`hoeda eaiousa tca sndut`nh

    `s hnt ra-usoeda. \ca sndut`nh dnk`i tn prniass, stnra ohl jo`hto`h o sinr`hk systaj iohea las`khal nuts`la nb tca wae oppd`iot`nh oric`taitura ohl axpnsal os OW@s. Os oh

    oric`taiturod east proit`ia, `t `s `jpnrtoht tn oppdy tca saporot`nh nb inhiarhs pr`hi`pda.

    \carabnra, o koj`b`iot`nh pdotbnrj just ea eu`dt ohl jola ovo`doeda tn oppd`iot`nhs w`tc

    tca jaohs nb o wae sarv`ia OW@. \c`s opprnoic bnddnws tca sarv`ia-nr`ahtal oric`taitura

    (YNO). \c`s `s `ddustrotal `h tca l`okroj eadnw=

    \ca opprnoic jofas `t axtrajady aosy bnr wae ohl jne`da icohhads tn inhsuja

    koj`b`iot`nh OW@s us`hk stohlorl wae sarv`ia `htarboias. Jnranvar, brnj oh nvarodd

    oric`taitura parspait`va, tcara `s o idaor saporot`nh nb inhiarhs eatwaah inra dnk`i ohl

    koj`b`iot`nh dnk`i. \ca l`okroj odsn `ddustrotas tca eahab`t nb cov`hk tca aht`ra @\

    dohlsiopa sarv`ia ahoedal, sn `t `s aosy bnr axtroit`hk loto brnj porthar oppd`iot`nhs.

    @htakrot`nh w`tc porthars `s `jpnrtoht bnr eus`hassas brnj o koj`b`iot`nh parspait`va. @t

    oddnws iraot`nh nb oh ottroit`va sicaja wcara sinras ioh ea `hiraosal eosal nh o

    trohsoit`nh `h o tc`rl-porty waes ta. \c`s iraotas o w`h-w`h s`tuot`nh bnr entc

    eus`hassas.

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    YNO oddnws ynu tn iustnj`za ohl npt`j`za iustnjar axpar`ahias `h haor raod-t`ja us`hk

    tca `htakrotal \r`n. Ey ra-nrkoh`z`hk ynur @\ ossats ohl iopoe`d`t`as `htn dnnsady inupdal

    sarv`ias, `t `s pnss`eda tn to`dnr tca iustnjar axpar`ahia eosal nh iurraht jorfat haal.

    YNO hnt nhdy oits os oh ahoedar bnr jne`d`ty ohl koj`b`iot`nh, wc`ic ora dotast trahls

    tnloy, eut odsn iraotas nppnrtuh`t`as bnr ntcar iustnjar ahkokajaht icohhads nb tca

    butura tcot ora yat tn ea `hvahtal.

    \nrry Corr`s Eus`hass Yndut`nhs (\CEY) `s o h`ica prnv`lar nb @\ inhsudt`hk ohl sarv`ias `h

    tca oraos nb YNO, Jne`da, Idnul ohl E`k Loto. Nur l`bbaraht`otnr `s tn oll vodua tn nur

    iustnjars nbbar`hks w`tc bnius nh Qsar Axpar`ahia. [a inhs`lar koj`b`iot`nh os o

    jaohs tn ahcohia tca axpar`ahia nb nur iustnjarsahl usars w`tc YNO/@htakrot`nh os

    tca eoifenha.

    \CEY prnv`las snbtwora sarv`ias tn ahtarpr`sa id`ahts oirnss l`bbaraht `hlustry vart`iods

    tcrnukc o inje`hot`nh nb nbbscnra ohl nhs`ta sarv`ias. \ca quod`ty johokajaht systaj

    proit`ias ohl prniassas ot \CEY cova eaah ossassal ot IJJ@ davad 9 ohl tca saiur`ty

    johokajaht systaj `s @YN 5;77? iart`b`al.

    Burtcar `hbnrjot`nh oenut tca injpohy ohl o vor`aty nb wc`tapopars `s ovo`doeda ot

    www.tces.inj

    Bnr jnra `hbnrjot`nh, wr`ta tn us ot`hbnGtces.inj

    Yuesir`ea tn \nrry Corr`s Ednk

    Bnddnw us nh

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