Integration techniques for SaaS CRM applications
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INTEGRATION TECHNIQUES FOR SaaS CRM APPLICATIONS richard seroter | seroter.wordpress.com | @rseroter
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Presentation in London. Looks at considerations for cloud integration with SaaS systems, and digs into Salesforce.com and Dynamics CRM Online.
Transcript of Integration techniques for SaaS CRM applications
INTEGRATION TECHNIQUES FOR
SaaS CRM APPLICATIONS
richard seroter | seroter.wordpress.com | @rseroter
SAAS IS TAKING OFF
INTEGRATION OPTIONS DIFFER
CONNECTEDNESS
THINK
COMPARE
MASTER
UNCOVER THE NEED
REAL-TIME or SCHEDULED
INBOUND or OUTBOUND
QUERIES or REPLICATION
EXTERNAL or INTERNAL
MESSAGE or BULK
COTS or CUSTOM
COMPARE PRODUCTS
LEADERSCHALLENGERS
NICHE PLAYERS
VISIONARIES
Salesforce.com
Microsoft Dynamics CRM
Gartner 2013 MQ
SOAP REST BATCH
STREAMING CUSTOMOUTBOUND MESSAGING
SOAP REST*
SERVICE BUS CUSTOM
MASTER THE TOOLS
CODE BUS
ETL
EXAMPLE #1
Demo Architecture
Contoso. Ltd
BizTalk Serverweb server
EXAMPLE #2
Demo Architecture
Contoso. Ltd
db server app server
EXAMPLE #3
Demo Architecture
Web Sites SQL Database
EXAMPLE #4
Demo Architecture
Contoso. Ltd
Service Bus Queues
BizTalk ServerBizTalk Server
EXAMPLE #5
Demo Architecture
Web Sites
WRAP UP
SEEK THE RIGHT FIT
richard seroter | seroter.wordpress.com | @rseroter
THANK YOU
