Stewart GreenwellADSS CymruStrategic Director Newport CC

22 local authorities 7 Health Boards 3 million population Assembly Govt pushing collaboration and

integration Social Services and Well-Being (Wales)

Bill – likely enacted April 2014, implementation from April 2015 – legislates for partnership and integration

Not for its own sake To improve people’s lives To be more efficient, avoiding duplication

of time, resources and effort To be more effective – ‘if you are doing it

on your own, you are more likely to be doing it wrong’

To provide clear pathways to a service – preventing giving people the ‘run-around’

A single manager or single management arrangements

A single information system A single/pooled budget – or at least aligned

budgets A culture that encourages learning from

mistakes, not repeating mistakes – interdependent with:

Collaborative leadership – ‘understanding each other’s business’

Clear and unambiguous governance arrangements

By listening to what people want – not just interpreting what they need

By letting go of professional territorialism By giving attention to people’s well-being as

well as dealing with people’s complex needs By trusting each other to do ‘the right thing’ By celebrating success and using the same

measure of success across agencies Through dogged determination pushing

urgency and pace

Continuing to revert to ‘default positions’ – blame still around

Giving people the continual run-around Forgetting about outcomes Not talking enough about the important

stuff Rewarding ‘eeyores’ with attention Looking for the quick ‘buck’ – a finance

driven culture Not celebrating success

It can be good fun