Integrating Radiation Oncology into an Academic Medical ...

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The heart and science of medicine. UVMHealth.org/MedCenter Integrating Radiation Oncology into an Academic Medical Center EMR SROA / October 18,2015 Lori Ann Roy, Manager/Director, Radiation Oncology at The University of Vermont Medical Center

Transcript of Integrating Radiation Oncology into an Academic Medical ...

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The heart and science of medicine. UVMHealth.org/MedCenter

Integrating Radiation Oncology into an Academic Medical Center

EMR SROA / October 18,2015

Lori Ann Roy, Manager/Director, Radiation Oncology at The University of

Vermont Medical Center

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SROA 32nd Annual Meeting Disclosure: Lori Ann Roy

With respect to the following presentation, there has been no relevant (direct or indirect) financial relationship between the party listed above

(and/or spouse/partner) and any for-profit company in the past 24 months which could be considered a conflict of interest.

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UVMHealth.org/MedCenter

Who are we?

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Located in Burlington Vermont Only level I trauma center in the state 5.1 Radiation Oncology physician FTE’s 3 Elekta linear accelerators 31 staff FTE’s

– Radiation Therapist: 11 FTE’s (14 bodies) – Dosimetrists: 5 FTE’s – Physicists: 4 FTE’s – Nurses: 4 FTE’s – Support staff: 6.5 FTE’s – Manager: 1 FTE – Social Worker :1 FTE

Volumes – ~ 15,500 Treatments – ~ 850 CT Simulations – ~ 200 procedures (SRS, PSI, HDR)

University of Vermont Medical Center

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• March 2009 transitioned from Aria to Mosaiq

• June 2009 went live with EPIC (PRISM)

• July 2011 went live with billing interface from Mosaiq to

GE

• April 2012 went live with GE scheduling

EHR/OHR Transition

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Presenter
Presentation Notes
Opened a new 20,000 sqft department, all new Elekta linear accelerators and implementation of Mosaiq We were provided with a skeleton version of EPIC when we went live
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UVMHealth.org/MedCenter

Out with the Old

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EPIC • Initial consult, end of

treatment summary and follow up notes

• Allergies • Diagnosis • All path reports • All imaging reports • On treatment flow sheets

Pre Integration

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Mosaiq

• eScribe documentation • Nursing education

documentation • Telephone call

documentation • Allergies • Prescription • Diagnosis • Prescription • Treatment fields • Daily dose • Simulation set up • Physics weekly chart checks • Treatment specific

information via navigator

* Medication reconciliation was completed on paper * All billing was completed on paper * All Social work notes were in paper files

Presenter
Presentation Notes
No continuity of care for the patients
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• Any documentation was done on month long encounters

• Charges could not be entered on the month long encounters; all

billing was on paper.

• Medication Reconciliation would only be updated at months end

• Only documentation was in the form of a flow sheet, difficult to read and follow.

• No continuity of care across services

On treatment notes

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Presenter
Presentation Notes
All on treatment management charges were done at the end of treatment
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On treatment notes

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Presenter
Presentation Notes
No visibility in the patient chart, had to dig for the information
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• Nursing education documentation was in Mosaiq, limited access

outside of the department.

• On treatment visits were in the form of a flow sheet, difficult to read and follow.

• No continuity of care across services

Nursing Notes

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Nursing education notes

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Lori Ann Roy and David P Roy Lori Ann Roy and David P Roy

Lori Ann Roy Lori Ann Roy

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• All billing was completed on paper

• No professional charges were entered until after the patient finished

treatment

• Running up against timely filing limits

Billing

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Billing

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Billing

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Presenter
Presentation Notes
Innacurate billing, dates entered on the wrong line, incorrect codes being entered, difficult to read dates
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UVMHealth.org/MedCenter

In with the New

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EPIC • Progress note documentation • Initial simulation education

documentation • Telephone call

documentation • Allergies • Medication Reconciliation • Diagnosis • CPT code • On treatment documentation • All path reports • All imaging reports • Documentation templates

Post integration

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Mosaiq

• eScribe documentation • Allergies • Prescription • Diagnosis • Prescription • Treatment fields • Daily dose • Simulation set up • Orders • Physics weekly chart

checks • Treatment specific

information via navigator

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• Documentation visit is opened for every encounter.

• Doc flow sheet is utilized by both MD and RN.

• Provides last value entered regardless of who saw the patient.

• Medication reconciliation is completed for every visit.

• MD generates a charge upon closing the encounter.

On treatment notes

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• Subjective/Objective: – Radiation Therapy

• Cum/Daily/Total dose • Chemo agent

– Subjective note – Constitutional Symptoms – Skin – Breast – Head & Neck – GI – Pulmonary – Cardiovascular – MSK – Neuro

On treatment notes

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• Assessment/Plan: – Pain – Psychosocial – Impression – Plan – Weekly review

• Port films reviewed • Medications reviewed

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EPIC Flow sheet

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On treatment notes

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On Treatment Notes

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Lori Ann Roy Lori Ann Roy

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Nursing education notes

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Lori Ann Roy and David P Roy

Lori Ann Roy and David P Roy

Lori Ann Roy

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Nursing education notes

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Lori Ann Roy and David P Roy Lori Ann Roy and David P Roy

Lori Ann Roy Lori Ann Roy

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• 24 new templates – On treatment visits – Consults – Procedures (SABR, SRS, PSI, HDR) – Follow up Information transfer for past medical history, diagnosis, referring provider, social history, medications, allergies

New EHR Templates

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Consult template

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SABR template

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Distress Tool

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Social work note

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• Consults/follow ups

• On treatment visits

• Simulation charges

• Planning charges

• All Dosimetry and Physics charges

Real time billing

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Mosaiq

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• On treatment visits

• Imaging

• On treatment visits are completed at the end of treatment to ensure appropriate fractionation billing.

• Imaging is billed at the end of treatment based off the Mosaiq imaging report for proper billing provider

Charge Lag

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• All consult or follow up charges are entered into EPIC, fed to a charge queue and manually entered into GE

EPIC Billing

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Presenter
Presentation Notes
These charges are held until the patient finishes treatment
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Imaging

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Presenter
Presentation Notes
Imaging charges are entered at the end of treatment via a report to ensure the proper MD is associated with the charge
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• Physician buy in

• Adapting multiple process changes

• Delays with IS around the billing interface

Patience and persistence paid off!

Hurdles and Roadblocks

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• Documentation – All notes are able to be viewed in the organization wide EHR – Continuity of care – Inclusive decision making

• Billing – Prior to July 2011, our average charge lag was 45 business days – Post billing integration, charge lag is now 10 days

• Imaging and treatment management codes are what are impacting the numbers.

• Medication Reconciliation – Prior to individual encounters for weekly treatment management,

med rec compliance was 4%. – Post implementation of individual encounters, medication

reconciliation is now 93% compliant.

Tangible Outcomes

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Thank You!

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Lori Ann Roy, Manger/Director Radiation Oncology [email protected]