Instructors: Richard Benner, David Carleton, Gene Letner, Chris Porras, Walt Robbins Bachelor of...

Instructors: Richard Benner, David Carleton, Gene Letner, Chris Porras, Walt Robbins

Bachelor of Bachelor of CommissionerCommissioner

ScienceScience

IntroductionsIntroductions

NameName Commissioner jobCommissioner job Scouting experienceScouting experience

OverviewOverview

BS104, Unit Visitation (R)BS104, Unit Visitation (R) BS102, Rechartering (R)BS102, Rechartering (R) BS103, The District (O)BS103, The District (O) BS105, Solutions (O)BS105, Solutions (O) BS106, Priorities (O)BS106, Priorities (O) Or — any optional Masters or Doctoral classOr — any optional Masters or Doctoral class

BCS 101

Introduction to

Commissioner Science

Instructor:

IntroductionIntroduction

Need a dynamic commissioner staffNeed a dynamic commissioner staff Commissioner role is differentCommissioner role is different

Quality depends on commissionersQuality depends on commissioners Resources help commissioners succeedResources help commissioners succeed

You aren’t an expert in everythingYou aren’t an expert in everything Know where to go to get helpKnow where to go to get help First resource: First resource: Commissioner FieldbookCommissioner Fieldbook

Commissioner FieldbookCommissioner Fieldbook

Resource of informationResource of information Experience of hundreds of commissionersExperience of hundreds of commissioners

ContentsContents

Commissioner OrientationCommissioner Orientation

OverviewOverview Use with video: Use with video: Helping Units SucceedHelping Units Succeed

Commissioner ConceptCommissioner Concept

Help units succeed!Help units succeed! Max efficiency Max efficiency Good programGood program More membersMore members

Results oriented, not proceduresResults oriented, not procedures RolesRoles

Friend of the unitFriend of the unit Representative of the BSARepresentative of the BSA Unit “doctor”Unit “doctor” TeacherTeacher CounselorCounselor

District Commissioner StaffDistrict Commissioner Staff

District CommissionerDistrict Commissioner

Assistant District CommissionersAssistant District Commissioners

Unit CommissionersUnit Commissioners

Roundtable CommissionersRoundtable Commissioners

District ExecutiveDistrict Executive

Providing Unit ServiceProviding Unit Service

We care — listen!We care — listen! Unit contactsUnit contacts

FrequencyFrequency Unit meeting visitsUnit meeting visits Unit committee visitsUnit committee visits Other contactsOther contacts

Annual commissioner service planAnnual commissioner service plan Other ways to help a unitOther ways to help a unit Quality Unit AwardQuality Unit Award Do unit service first!Do unit service first!

Commissioner StyleCommissioner Style

Frontline diplomatFrontline diplomat Exceptional serviceExceptional service Roots and wingsRoots and wings Service recovery:Service recovery:

How to right a wrongHow to right a wrong

Lifesaving CommissionerLifesaving Commissioner

Watch the vital signsWatch the vital signs Go into action fastGo into action fast Hurry casesHurry cases

CounselingCounseling

““Ability to listen and react in a way that will Ability to listen and react in a way that will help others solve their own problems”help others solve their own problems”

Unit Charter RenewalUnit Charter Renewal

BCS 102 covers unit charter renewalBCS 102 covers unit charter renewal Commissioner’s goal—“on time”Commissioner’s goal—“on time”

Commissioner TrainingCommissioner Training

Orientation videoOrientation video Personal coaching /Personal coaching /

orientation orientation Basic trainingBasic training Arrowhead HonorArrowhead Honor Commissioner’s KeyCommissioner’s Key Continuing educationContinuing education

Commissioner ResourcesCommissioner Resources

A list of basic helpsA list of basic helps

Unit CommissionerUnit CommissionerWorksheets (1)Worksheets (1)

Unit CommissionerUnit CommissionerWorksheets (2)Worksheets (2)

SummarySummary

Commissioner FieldbookCommissioner Fieldbook is your guide is your guide Only a toolOnly a tool YouYou have to build something with it have to build something with it

Questions?Questions?

Comments!Comments!

BCS 102

Unit Charter

Renewal

Instructor: Richard Benner

Why Recharter?Why Recharter?

BSA does not own Scouting unitsBSA does not own Scouting units Annual franchise to chartered partnersAnnual franchise to chartered partners Chartered partners are:Chartered partners are:

ChurchesChurches Schools / PTAsSchools / PTAs Service clubsService clubs Businesses and labor unionsBusinesses and labor unions

When Do Units Recharter?When Do Units Recharter?

Before the charter date (expiration date)Before the charter date (expiration date) Most are one yearMost are one year

Minimum 6 months, maximum 18 monthsMinimum 6 months, maximum 18 months Each council has a preferred patternEach council has a preferred pattern BDACBDAC

LDS - December 31stLDS - December 31st Community - January 31stCommunity - January 31st

The Charter Renewal Process

90 days before: DE visit IH Printout available (to

right person!) 60 days before:

Membership inventory Recruit to make up loss 100% Boys' Life?

60 days before Internet recharter

available on line Prepare draft of recharter Optional, but

recommended

45 days before: Charter renewal meeting Boys Adults Fees Approvals Plans for the next year

(Quality Unit) 15 days before:

Charter turn-in night 60 days after:

Charter presentation

Ninety Days Before:

District Executive visits Institution Head

Friendly visit

or "How can I help"

Sixty Days Before:

Membership inventory

Set review meeting

Uniform inspection?

Internet RecharteringInternet Rechartering

Available 60 days before charter expiresAvailable 60 days before charter expires (Until 60 days after, i. e. drops)(Until 60 days after, i. e. drops)

On local council web siteOn local council web site Easy to useEasy to use Sends electronic version to council officeSends electronic version to council office Prints paper copy for signaturesPrints paper copy for signatures

Must be turned in as usualMust be turned in as usual

Forty-Five Days Before:

Charter review meeting Youth Adults Fees Approvals Quality Unit status Plans

Fifteen Days Before:

Charter turn-in night

Sixty Days After:

Charter presentation Chartered partner

and The unit

Sample presentation in Sample presentation in Commissioner Commissioner FieldbookFieldbook

Failure to RecharterFailure to Recharter

Who has the forms?Who has the forms? Why?Why? What can you do about it?What can you do about it? Reorganize before charter expirationReorganize before charter expiration

Charter Renewal ApplicationCharter Renewal Application

HeadersHeaders AdultsAdults

AgeAge ApplicationsApplications

YouthYouth ApplicationsApplications Boys’ LifeBoys’ Life

Internet RecharteringInternet RecharteringChecklist and PointersChecklist and Pointers

Use the tutorialUse the tutorial Multiple registration is in the Update Fee sectionMultiple registration is in the Update Fee section After final transmission, must make pen changesAfter final transmission, must make pen changes Must have signatures and moneyMust have signatures and money Fee computation does not include insuranceFee computation does not include insurance With 2 or more units, don’t transmit until all doneWith 2 or more units, don’t transmit until all done Complete a Quality Unit application for all unitsComplete a Quality Unit application for all units

Two PrinciplesTwo PrinciplesAssure SuccessAssure Success

Keep the unit charter renewal process simpleKeep the unit charter renewal process simple ONLY registration, ONLY registration, Boys’ Life,Boys’ Life, Quality Unit Quality Unit

Anticipate anything that could delay on-time Anticipate anything that could delay on-time charter renewalcharter renewal Unit problemUnit problem Leader or institution head out of townLeader or institution head out of town Etc.Etc.


Comments!Comments!

BCS 103BCS 103 The CommissionerThe Commissioner

and the Districtand the District

Instructor: Chris Porras

Volunteers and Volunteers and ProfessionalsProfessionals

Working TogetherWorking Together

RelationshipRelationship

What makes the relationship work?What makes the relationship work? Who makes the important decisions?Who makes the important decisions? The flavor of the relationshipThe flavor of the relationship How do UC and DE work best together?How do UC and DE work best together? How to avoid common problem areasHow to avoid common problem areas

DistrictDistrict

OrganizationOrganization

Four-Function PlanFour-Function Plan

MembershipMembership FinanceFinance ProgramProgram Unit ServiceUnit Service

Key 3Key 3 District ChairmanDistrict Chairman District CommissionerDistrict Commissioner District ExecutiveDistrict Executive

MembershipMembership

School nightsSchool nights Commissioners needed!Commissioners needed!

RoundupRoundup Patrol plusPatrol plus New unit organizationNew unit organization

Commissioner needed!Commissioner needed!

FinanceFinance

District goals support council servicesDistrict goals support council services District campaignDistrict campaign Unit campaignUnit campaign

Unit commissioner explain / supportUnit commissioner explain / support

ProgramProgram

TrainingTraining UC support, take people to training!UC support, take people to training!

Camping / OutdoorCamping / Outdoor Summer campSummer camp Day campDay camp Outdoor programOutdoor program

ActivitiesActivities AdvancementAdvancement

Unit ServiceUnit Service

UC a friend to the unit’s leadersUC a friend to the unit’s leaders UC evaluates program, provides helpUC evaluates program, provides help UC encourages activitiesUC encourages activities UC reports unit statusUC reports unit status UC helps unit solve problemsUC helps unit solve problems

TrainingTraining AdvancementAdvancement Outdoors / ActivitiesOutdoors / Activities

CouncilCouncil

OrganizationOrganization

Council OrganizationCouncil Organization

Six valley Scouting districts - Six valley Scouting districts - Tomahawk, El Tomahawk, El Dorado, Sunrise, Chemehuevi, Big Horn, North StarDorado, Sunrise, Chemehuevi, Big Horn, North Star

Urban Scouting - 60+ unitsUrban Scouting - 60+ units Northern & Southern districts Northern & Southern districts

Mini-districts withinMini-districts within Learning for LifeLearning for Life

In-School Scouting - elementary & HSIn-School Scouting - elementary & HS ExploringExploring

Council SupportCouncil Support

Executive Board - governanceExecutive Board - governance Professional staff - serviceProfessional staff - service Support staff - serviceSupport staff - service Volunteer staff - serviceVolunteer staff - service

Training - Pow Wow, Wood Badge, etc.Training - Pow Wow, Wood Badge, etc. Commissioners - RTRT, CCS, etc.Commissioners - RTRT, CCS, etc. Camping - camps, high adventure, etc.Camping - camps, high adventure, etc.

SuccessfulSuccessful

DistrictsDistricts

Quality DistrictsQuality Districts

60% Quality Units60% Quality Units 2% unit growth2% unit growth 2% 2% oror balanced membership growth balanced membership growth Finance goalsFinance goals On-time reregistration goalsOn-time reregistration goals 1 unit commissioner for each 3 units1 unit commissioner for each 3 units Use the standard district structureUse the standard district structure Each key volunteer position filledEach key volunteer position filled Hold annual conference with each IH Hold annual conference with each IH

How Do You Contribute?How Do You Contribute?

On-time recharteringOn-time rechartering Quality UnitsQuality Units

Membership growthMembership growth Outdoor programOutdoor program Trained leadersTrained leaders

Communicate the need for finance drivesCommunicate the need for finance drives A quality program for kids!A quality program for kids!


Comments!Comments!

BCS 104

Unit

Visitation

Instructor: Walt Robbins

Types of VisitsTypes of Visits

Unit meetingsUnit meetings Unit committee meetingsUnit committee meetings Individual get-together with unit leaderIndividual get-together with unit leader Visit with other unit adultsVisit with other unit adults Effective phone contactsEffective phone contacts

Before You GoBefore You Go

Friend of the unitFriend of the unit How can you help the unit?How can you help the unit?

Know what is best for unit successKnow what is best for unit success Strengthen unit adult rolesStrengthen unit adult roles Commissioner is in the backgroundCommissioner is in the background Be helpful, not criticalBe helpful, not critical

Better to call firstBetter to call first Know units, do homework, know what to expectKnow units, do homework, know what to expect

During the VisitDuring the Visit

Watch and listenWatch and listen Do not disrupt the meetingDo not disrupt the meeting Stay long enoughStay long enough Don’t take notesDon’t take notes Chat with other adults on the sidelineChat with other adults on the sideline Get to know the boysGet to know the boys Don’t distract the leaderDon’t distract the leader Give a chance to mention problemsGive a chance to mention problems Take some freebiesTake some freebies

After the VisitAfter the Visit

After — fill out commissioner worksheetAfter — fill out commissioner worksheet Determine priority needsDetermine priority needs How can you be most helpful?How can you be most helpful? Discuss special needs with ADC / DC / DEDiscuss special needs with ADC / DC / DE

WorksheetWorksheet

Sample Sample

Odds and EndsOdds and Ends

Brainstorm ways to helpBrainstorm ways to help Prioritize your unitsPrioritize your units Keep a positive attitudeKeep a positive attitude

Uniform InspectionsUniform Inspections

Notify youth and adults in advanceNotify youth and adults in advance Hand out uniform inspection sheets in advanceHand out uniform inspection sheets in advance Prepare your team before the inspectionPrepare your team before the inspection Inspect the inspectors firstInspect the inspectors first 1-2 inspectors per den / patrol1-2 inspectors per den / patrol Give an honest grade, move onGive an honest grade, move on Don’t sweat the small stuffDon’t sweat the small stuff Compliment the boys and adultsCompliment the boys and adults

CounselingCounseling

““Ability to listen and react in a way that will Ability to listen and react in a way that will help others solve their own problems”help others solve their own problems”


Comments!Comments!

BCS 105

Practical Solutions to Common Unit Needs

Instructor: David Carleton

Commissioners Help Units:Commissioners Help Units:

SucceedSucceed Develop a better programDevelop a better program Operate more effectivelyOperate more effectively

Unit CommissionerUnit CommissionerWorksheetsWorksheets

Review worksheets—Review worksheets—Commissioner HelpsCommissioner Helps Nine / ten categories for each unitNine / ten categories for each unit Unit profileUnit profile ““Some Ways to Help” suggestionsSome Ways to Help” suggestions

Pack Worksheet (1)Pack Worksheet (1)

Troop Worksheet (1)Troop Worksheet (1)

Crew Worksheet (1)Crew Worksheet (1)

Commissioner ResponseCommissioner Response

Commissioner Helps for Packs, Troops and Commissioner Helps for Packs, Troops and CrewsCrews

StandardsStandards based on experience and policy based on experience and policy Practical Practical action action by a commissionerby a commissioner

Find a SolutionFind a Solution

St. Mary’s Roman Catholic Church has a new pastor who is unfamiliar St. Mary’s Roman Catholic Church has a new pastor who is unfamiliar with Scoutingwith Scouting

Neither Troop 41 nor Crew 41 appear to have any program planned Neither Troop 41 nor Crew 41 appear to have any program planned more than two weeks in advance.more than two weeks in advance.

Last week you attended a pack meeting and only three parents were Last week you attended a pack meeting and only three parents were present.present.

One of your assigned troops has not added a new boy member in ten One of your assigned troops has not added a new boy member in ten months.months.

One of your troops has very few boys in Scout uniform.One of your troops has very few boys in Scout uniform. At their May Pack meeting, Cubmaster Bob Newguy tells you he looks At their May Pack meeting, Cubmaster Bob Newguy tells you he looks

forward to seeing you in September.forward to seeing you in September. The chairman of a unit committee calls and expresses concern about The chairman of a unit committee calls and expresses concern about

the adequacy of the unit’s meeting place.the adequacy of the unit’s meeting place.

Class ProjectClass Project

““A Cub Scout pack consists of six members, A Cub Scout pack consists of six members, one den leader (untrained), one Cubmaster one den leader (untrained), one Cubmaster (untrained), no committee members, and (untrained), no committee members, and parents who say they are willing to help but parents who say they are willing to help but never make a move to do so.”never make a move to do so.”

List every section of List every section of HelpsHelps which can help you which can help you respondrespond

Problem-Solving VideoProblem-Solving Video

Unit Problem-Solving for CommissionersUnit Problem-Solving for Commissioners video, AV-04V002video, AV-04V002

14 problem segments14 problem segments Designed for use in commissioner meetingsDesigned for use in commissioner meetings


Comments!Comments!

BCS 106

A Commissioner’s

Priorities

Instructor: Gene Letner

Know Your Units—Know Your Units—Our #1 PriorityOur #1 Priority

Know the unit adultsKnow the unit adults Be a friend of the unitBe a friend of the unit Understand the environmentUnderstand the environment

Chartered organizationChartered organization History and experience with ScoutingHistory and experience with Scouting Income and education levelIncome and education level Inner-city neighborhood / suburban / ruralInner-city neighborhood / suburban / rural

Visit often enough to be up-to-dateVisit often enough to be up-to-date Beware of emphasizing the district instead of unit Beware of emphasizing the district instead of unit

needsneeds

Prioritize Unit NeedsPrioritize Unit Needs

Keep a list of needs and problemsKeep a list of needs and problems Evaluate your time — it is limitedEvaluate your time — it is limited

Concentrate your energies on main problemsConcentrate your energies on main problems Focus on units that need helpFocus on units that need help

Do unit service — not everything elseDo unit service — not everything else Activities are not a commissioner’s first jobActivities are not a commissioner’s first job Say “no” when requiredSay “no” when required Being a commissioner is your primary jobBeing a commissioner is your primary job

Typical PrioritiesTypical Priorities

Unit not meeting Unit with no leader New unit leader lacks training Unit with no active committee Unit with no new youth members Unit with weak leadership Conflict with chartered organization Unit charter renewal time

Steps in Handling a ProblemSteps in Handling a Problem

Identify the problemIdentify the problem Decide if it is a problemDecide if it is a problem Discuss the problem with the ADCDiscuss the problem with the ADC Is assistance needed from the district committee?Is assistance needed from the district committee? Decide whether you will handle it alone or with the ADCDecide whether you will handle it alone or with the ADC Decide who is to handle the problemDecide who is to handle the problem Plan your actionsPlan your actions Plan your alternativesPlan your alternatives Put the plan into actionPut the plan into action EvaluateEvaluate

The Quality Unit AwardThe Quality Unit Award

A commissioner is successful if the unit is a A commissioner is successful if the unit is a Quality UnitQuality Unit

Review achievements at recharter timeReview achievements at recharter time Make a commitment for next yearMake a commitment for next year Present streamers, emblems, etc.Present streamers, emblems, etc. You make it a year-around project for them to You make it a year-around project for them to

succeedsucceed

National Quality Unit AwardNational Quality Unit Award

Four mandatory itemsFour mandatory items Trained leaderTrained leader Trained assistant leaderTrained assistant leader Outdoor activitiesOutdoor activities Recharter on timeRecharter on time

Minimum two of six optional itemsMinimum two of six optional items 100% Boys’ Life (or improvement)100% Boys’ Life (or improvement) AdvancementAdvancement Service projectService project Etc., appropriate to the type of unitEtc., appropriate to the type of unit


Comments!Comments!

BCS 107Youth

ProtectionTraining

Instructor:


Child abuse is one of “five unacceptables”Child abuse is one of “five unacceptables” Educate Scouting volunteers, parents and Scouts to Educate Scouting volunteers, parents and Scouts to

aid in the detection and prevention of child abuseaid in the detection and prevention of child abuse Establish leader-selection procedures to prevent Establish leader-selection procedures to prevent

offenders from entering BSA leadershipoffenders from entering BSA leadership Establish policies that create barriers to child abuse Establish policies that create barriers to child abuse

within the programwithin the program Encourage Scouts to report improper behavior in Encourage Scouts to report improper behavior in

order to identify offenders quicklyorder to identify offenders quickly Swift removal and reporting of alleged offendersSwift removal and reporting of alleged offenders

VideoVideo

Commissioner DutiesCommissioner Duties

Conduct annual adult YPTConduct annual adult YPT Help units use proper leader-selectionHelp units use proper leader-selection Coach unit people if abuse occursCoach unit people if abuse occurs Promote use of youth videosPromote use of youth videos

Cub — Cub — It Happened to MeIt Happened to Me Scout — Scout — A Time to TellA Time to Tell Venturing — Venturing — Personal Safety AwarenessPersonal Safety Awareness

Explain how to use youth handbook insertsExplain how to use youth handbook inserts Stay up to date on YPT changesStay up to date on YPT changes


Comments!Comments!

BCS 108Effective

RoundtablesI

Instructor:


Essential elements for successEssential elements for success The will to doThe will to do The skill to doThe skill to do

Who should attend roundtablesWho should attend roundtables When and where to hold roundtablesWhen and where to hold roundtables Why people attendWhy people attend

Roundtable StructureRoundtable Structure

Combined sessionsCombined sessions Separate sessionsSeparate sessions

Basic Ingredients of a Basic Ingredients of a Roundtable ProgramRoundtable Program

Preopening — exhibits, display, literaturePreopening — exhibits, display, literature OpeningOpening Information and recognitionInformation and recognition Cub Scout program theme / Cub Scout program theme /

Boy Scout program featureBoy Scout program feature ClosingClosing After the meetingAfter the meeting

Planning CyclePlanning Cycle

Annual program planningAnnual program planning Annual planning conferenceAnnual planning conference Monthly program themesMonthly program themes Use of theme managersUse of theme managers

Quarterly planning meetingQuarterly planning meeting Monthly staff meetingsMonthly staff meetings

Program themesProgram themes Personal resourcesPersonal resources District and council eventsDistrict and council events Special datesSpecial dates

Roundtable Planning Roundtable Planning ChecklistsChecklists

Resource MaterialsResource Materials

Planning guidesPlanning guides Program HelpsProgram Helps ScoutingScouting magazine magazine Boys’ LifeBoys’ Life magazine magazine Scouting literatureScouting literature Other resourcesOther resources

ClosingClosing

BCS 109 coming up!BCS 109 coming up! Effective Roundtables IIEffective Roundtables II


Comments!Comments!

BCS 109Effective

RoundtablesII

Instructor:

Promotion and Publicity (1)Promotion and Publicity (1)

Regular date, time, and meeting placeRegular date, time, and meeting place ““Think second Thursday”Think second Thursday” Have a permanent meeting placeHave a permanent meeting place Dependable schedule important for attendanceDependable schedule important for attendance

RemindersReminders NewslettersNewsletters Door prizesDoor prizes Forming a roundtable pack or troopForming a roundtable pack or troop Unit involvement — lots of people in the productionUnit involvement — lots of people in the production

RecognitionRecognition Promotional plansPromotional plans Gimmicks, goodies, product samplesGimmicks, goodies, product samples Attendance awardsAttendance awards Personal contact is bestPersonal contact is best Phone squadsPhone squads Interesting guestsInteresting guests

Promotion and Publicity (2)Promotion and Publicity (2)

LocationLocation

Adequate spaceAdequate space Adequate parkingAdequate parking Available year-roundAvailable year-round Areas for split sessionsAreas for split sessions Attractive and interesting facilityAttractive and interesting facility Easily accessibleEasily accessible Easily accessible for people with disabilitiesEasily accessible for people with disabilities Meets health and safety requirementsMeets health and safety requirements

Displays and exhibitsDisplays and exhibits Program theme ideasProgram theme ideas Council and district eventsCouncil and district events Scouting literatureScouting literature EquipmentEquipment Unit show and tellUnit show and tell Scouting memorabiliaScouting memorabilia Trading postTrading post Boys’ LifeBoys’ Life Other stuffOther stuff

Roundtable Morale Builders (1)Roundtable Morale Builders (1)

Information centerInformation center Announcements (keep them brief)Announcements (keep them brief) Written notices and packetsWritten notices and packets Scouting “supermarket”Scouting “supermarket” Physical property bankPhysical property bank

SongsSongs Use of songsUse of songs Songleading tipsSongleading tips SongbooksSongbooks


Icebreakers, stunts, and skitsIcebreakers, stunts, and skits IcebreakersIcebreakers Group Meeting SparklersGroup Meeting Sparklers Cheers and applauseCheers and applause Stunts and skitsStunts and skits

Developing skitsDeveloping skits Staging skitsStaging skits ResourcesResources

Funny lost-and-foundFunny lost-and-found


Games and contestsGames and contests Value of gamesValue of games Types of gamesTypes of games Use of gamesUse of games

RecognitionsRecognitions New people / new unitsNew people / new units Units and leadersUnits and leaders AwardsAwards Fun stuffFun stuff


CeremoniesCeremonies Purpose of ceremoniesPurpose of ceremonies Essential ingredientsEssential ingredients Staging ceremoniesStaging ceremonies Involvement and participationInvolvement and participation Types of ceremoniesTypes of ceremonies Ceremonial propsCeremonial props


Review of Quality Review of Quality Roundtable IngredientsRoundtable Ingredients

ActionAction MaterialMaterial HandoutsHandouts Skills and craftsSkills and crafts New ideasNew ideas Useful informationUseful information FunFun FoodFood


Comments!Comments!

BCS 110

Commissioner

Style

Instructor:

Be a Frontline DiplomatBe a Frontline Diplomat

Be an effective commissionerBe an effective commissioner Be a good listenerBe a good listener Have sound judgementHave sound judgement Be tactfulBe tactful Have a Scouting background or be a fast learnerHave a Scouting background or be a fast learner Be persistent and patientBe persistent and patient Be adaptableBe adaptable Know and practice Scouting idealsKnow and practice Scouting ideals Be enthusiasticBe enthusiastic Treat everyone with respect, even when they annoy youTreat everyone with respect, even when they annoy you

Exceptional ServiceExceptional Service

Equation:Equation: Unit leader perception of help receivedUnit leader perception of help received — — Help the leader expectedHelp the leader expected= = Exceptional district serviceExceptional district service

Exceptional service exceeds unit leader Exceptional service exceeds unit leader expectations rather than barely meeting expectations rather than barely meeting expectationsexpectations

RootsRoots

Confidence and commitmentConfidence and commitment TraditionsTraditions

CampfiresCampfires CamporeesCamporees UniformsUniforms

Ideals — Law and PromiseIdeals — Law and Promise Youth leadershipYouth leadership Quality programsQuality programs

WingsWings

Commissioners lead changeCommissioners lead change Stay relevant to young peoples’ worldStay relevant to young peoples’ world Help units personal growth to embrace Help units personal growth to embrace

changechange Be excited about new ideasBe excited about new ideas Relate to the community and cultureRelate to the community and culture

BrainstormingBrainstorming

What are specific examples of traditions and What are specific examples of traditions and standards in Scouting that should probably standards in Scouting that should probably not change? not change? (Roots)(Roots)

What are specific example of recent changes What are specific example of recent changes in Scouting that we should try to quickly adapt in Scouting that we should try to quickly adapt to? to? (Wings)(Wings)

How to Right a WrongHow to Right a Wrong

How to Right a WrongHow to Right a Wrong

Find a sincere way to say “I’m sorry”Find a sincere way to say “I’m sorry” Act immediatelyAct immediately Take the initiativeTake the initiative Smooth ruffled feathersSmooth ruffled feathers Let them know you careLet them know you care Turn a blunder into an opportunityTurn a blunder into an opportunity Be preparedBe prepared


Comments!Comments!

BCS 111

Health and

Safety Training

Instructor:


Comments!Comments!

BCS 112

What Would

You Do?

Instructor:

ProcedureProcedure

Small groups solve separate problems. Small groups solve separate problems. Positive solutions for all partiesPositive solutions for all parties

Report solutionsReport solutions Select individual ideas that have broader Select individual ideas that have broader

applicationapplication

#1#1

One of your friends, a new unit commissioner, One of your friends, a new unit commissioner, meets for the first time with a longtime meets for the first time with a longtime Cubmaster. While the Cubmaster is not Cubmaster. While the Cubmaster is not hostile, he is decidedly formal. In the course hostile, he is decidedly formal. In the course of conversation, he says, “We don’t support of conversation, he says, “We don’t support Friends of Scouting in this unit because the Friends of Scouting in this unit because the council has never done anything for us.” The council has never done anything for us.” The new commissioner calls you and says, “So new commissioner calls you and says, “So what do I do now?”what do I do now?”

#2#2

You receive a call from a harried Scoutmaster. You receive a call from a harried Scoutmaster. She reports that her unit commissioner is an She reports that her unit commissioner is an impossible chauvinist who resents women impossible chauvinist who resents women being in leadership positions in Scouting. being in leadership positions in Scouting. She with the backing of her unit committee, She with the backing of her unit committee, demands the immediate reassignment of the demands the immediate reassignment of the commissioner. As an ADC, your course of commissioner. As an ADC, your course of action would be . . .action would be . . .

#3#3

You receive a call from John Smith, who You receive a call from John Smith, who informs you he is the new unit commissioner informs you he is the new unit commissioner for Troop 1 and Pack 1. John wants to talk to for Troop 1 and Pack 1. John wants to talk to you about some changes he thinks should be you about some changes he thinks should be made in the operation and leadership of both made in the operation and leadership of both units. He informs you that he has already units. He informs you that he has already spoken to the pastor of the church which spoken to the pastor of the church which holds the unit charters. You have never heard holds the unit charters. You have never heard of John Smith before. What do you do next?of John Smith before. What do you do next?

#4#4

You are a unit commissioner. You receive a call from You are a unit commissioner. You receive a call from an irate mother of a young Scout. Mom launches an irate mother of a young Scout. Mom launches into a tirade about how her son’s advancement is into a tirade about how her son’s advancement is being frustrated by members of the Scout’s unit. It being frustrated by members of the Scout’s unit. It seems her son had earned 17 merit badges at seems her son had earned 17 merit badges at summer camp. He worked from 5 in the morning summer camp. He worked from 5 in the morning until 11 at night and had the approval of the until 11 at night and had the approval of the provisional assistant Scoutmaster at the camp. She provisional assistant Scoutmaster at the camp. She stated that the troop advancement committee is stated that the troop advancement committee is sitting on the blue cards, not processing them. Mom sitting on the blue cards, not processing them. Mom makes it clear that her son, who is 12 and a half, is makes it clear that her son, who is 12 and a half, is going to be the youngest Eagle Scout in the nation. going to be the youngest Eagle Scout in the nation. As soon as you hang up the phone you should . . .As soon as you hang up the phone you should . . .

#5#5

You receive a call from a single-parent father You receive a call from a single-parent father who is trying to get his twin sons into a Cub who is trying to get his twin sons into a Cub pack. He has been told by all the units in the pack. He has been told by all the units in the area that they are full. What would you do?area that they are full. What would you do?

#6#6

You learn that one one of your packs is telling You learn that one one of your packs is telling their Cubs that denners and assistant denners their Cubs that denners and assistant denners who have completed their terms can cut the who have completed their terms can cut the cords off and continue to wear the small cords off and continue to wear the small yellow shoulder tab. The women of the pack yellow shoulder tab. The women of the pack have voted to wear the green Venturing have voted to wear the green Venturing uniform shirt with the blue tabs. What should uniform shirt with the blue tabs. What should you start doing?you start doing?

#7#7

You meet a Scoutmaster at the council service You meet a Scoutmaster at the council service center and he complains to you that he can center and he complains to you that he can never get any information about what’s never get any information about what’s happening in the district and the council. He happening in the district and the council. He feels isolated and forgotten. What would you feels isolated and forgotten. What would you recommend.recommend.

#8#8

It has come to your attention that one of your It has come to your attention that one of your newly assigned troops has not attended a newly assigned troops has not attended a council summer camp in over six years. In council summer camp in over six years. In fact, the troop puts on its own camp on fact, the troop puts on its own camp on privately owned land. The troop committee privately owned land. The troop committee supports this program and feels the camp supports this program and feels the camp experience they are providing is far superior experience they are providing is far superior to anything happening in a council camp. to anything happening in a council camp. Should you do anything?Should you do anything?

#9#9

You have a unit in your area that has never, in You have a unit in your area that has never, in the memory of man, ever done its charter the memory of man, ever done its charter renewal correctly. The unit leaders refuse to renewal correctly. The unit leaders refuse to attend the orientation meetings and, in fact, attend the orientation meetings and, in fact, do not take charter renewal very seriously. do not take charter renewal very seriously. Should you do anything with this unit? If so, Should you do anything with this unit? If so, what’s the first thing?what’s the first thing?

#10#10

The committee chairman of a newly formed The committee chairman of a newly formed Boy Scout troop calls you and wants a Boy Scout troop calls you and wants a laundry list of all the training opportunities for laundry list of all the training opportunities for Scout leaders. Make up the list and prioritize Scout leaders. Make up the list and prioritize it, showing the chairman who should take it, showing the chairman who should take what training in what order.what training in what order.


Comments!Comments!

BCS 113

Service to New Units

Instructor:

Commissioner Tasks (1)Commissioner Tasks (1)

No gap in service after organizing unitNo gap in service after organizing unit How do commissioner and organizer work How do commissioner and organizer work

together?together? How do they handle transition?How do they handle transition?

Make first charter presentation specialMake first charter presentation special Remember Remember FieldbookFieldbook pp. 43-45 pp. 43-45


First unit committee meetingFirst unit committee meeting Role?Role? Your agenda?Your agenda?

TrainingTraining Fast StartFast Start New Leader EssentialsNew Leader Essentials . . . Specific Training. . . Specific Training


Youth buy-inYouth buy-in Venturing — officers elected and trainedVenturing — officers elected and trained Scouting — patrol methodScouting — patrol method Cub Scouting — dens functioningCub Scouting — dens functioning

Guide program planningGuide program planning First two monthsFirst two months


Be a friend, not a “checker-upper”Be a friend, not a “checker-upper”

Help start planning for major eventsHelp start planning for major events Cub day camp, resident campCub day camp, resident camp Scout summer campScout summer camp Venturing superactivityVenturing superactivity


Recognize unit successes. Recognize unit successes.

Help leaders solve immediate concernsHelp leaders solve immediate concerns


Play a mentoring role. Begin a trusting Play a mentoring role. Begin a trusting relationship.relationship. How is future help affected?How is future help affected? How can you gauge trust?How can you gauge trust?


Comments!Comments!

BCS 114

Good Commissioner-

Professional RelationshipsInstructor:


Volunteer – professional relationship special Volunteer – professional relationship special hallmark of BSAhallmark of BSA

Core of its successCore of its success Both share responsibility for good working Both share responsibility for good working

relationshipsrelationships

What is evidence of a good relationship?What is evidence of a good relationship?

Good volunteer-professional Good volunteer-professional relationships are characterized by relationships are characterized by mutual trust, mutual respect, and mutual trust, mutual respect, and mutual recognition of each mutual recognition of each other’s role and competency.other’s role and competency.

Mutual DependenceMutual Dependence

Common goal — quality program for youthCommon goal — quality program for youth InterdependentInterdependent

Too much work to be done by professionalsToo much work to be done by professionals Professionals provide coaching / experienceProfessionals provide coaching / experience

Seek each other’s counselSeek each other’s counsel Professionals work Professionals work withwith volunteers volunteers Should be friendsShould be friends

Differences / SimilaritiesDifferences / Similarities

DifferencesDifferences Professional — full time, more experienceProfessional — full time, more experience Volunteer — part time, experience limitedVolunteer — part time, experience limited

SimilaritiesSimilarities Dedicated to principles of ScoutingDedicated to principles of Scouting Desire quality program for kidsDesire quality program for kids

Tip #1Tip #1

Intentionally begin to build a good Intentionally begin to build a good relationship with your professional from your relationship with your professional from your very first visit. Be positive. Be enthusiastic. very first visit. Be positive. Be enthusiastic. Be well prepared. Think in advance about the Be well prepared. Think in advance about the impression you want to make as one of the impression you want to make as one of the trusted volunteers of the district.trusted volunteers of the district.

Tip #2Tip #2

Be accessible to your professional adviser. Be accessible to your professional adviser. Exchange phone numbers, e-mail addresses, Exchange phone numbers, e-mail addresses, mailing addresses, etc. Avoid the impression mailing addresses, etc. Avoid the impression that you are too busy or annoyed when he that you are too busy or annoyed when he calls. Return his calls.calls. Return his calls.

Tip #3Tip #3

Create a welcome environment for the new Create a welcome environment for the new professional and plan ways to incorporate him or her professional and plan ways to incorporate him or her into the team. Remember that it’s easy for a group to into the team. Remember that it’s easy for a group to turn inward and make newcomers feel awkward or turn inward and make newcomers feel awkward or unwelcome. Send a letter of introduction to unwelcome. Send a letter of introduction to appropriate volunteers from an appropriate person in appropriate volunteers from an appropriate person in authority (council president, Scout executive, etc.). authority (council president, Scout executive, etc.). This helps a person feel good about joining the This helps a person feel good about joining the district or council. It also helps volunteers get district or council. It also helps volunteers get acquainted with the new professional.acquainted with the new professional.

Tip #4Tip #4

A professional will try to make efficient use of A professional will try to make efficient use of commissioners’ time and, as best they can, commissioners’ time and, as best they can, plan visits and meetings at times that are best plan visits and meetings at times that are best for volunteers. Commissioners and for volunteers. Commissioners and professionals should help make the most professionals should help make the most efficient use of each other’s Scouting timeefficient use of each other’s Scouting time

Tip #5Tip #5

Commissioners should know that they can Commissioners should know that they can turn to their professional for advice or turn to their professional for advice or troubleshooting. Help create the kind of troubleshooting. Help create the kind of relationship in which you are comfortable relationship in which you are comfortable asking for help.asking for help.

Tip #6Tip #6

There will inevitably be some professionals There will inevitably be some professionals you don’t like as much as others. That’s you don’t like as much as others. That’s human nature. However, part of being a good human nature. However, part of being a good Scouter is working with all kinds of people, Scouter is working with all kinds of people, even when the human chemistry isn’t just even when the human chemistry isn’t just perfect. Feel free to talk with your perfect. Feel free to talk with your professional partner about how you are professional partner about how you are working together.working together.

Tip #7Tip #7

While you obviously want to form a Scouting While you obviously want to form a Scouting relationship, it is nevertheless important to relationship, it is nevertheless important to get to know your professional as a whole get to know your professional as a whole person. Most of us will feel more comfortable person. Most of us will feel more comfortable working with someone who is interested in working with someone who is interested in other aspects of our lives as well as our other aspects of our lives as well as our Scouting responsibilities. Scouting responsibilities.

Keep in mind that Scouting is not a person’s Keep in mind that Scouting is not a person’s only priority in life. They will have family only priority in life. They will have family priorities and may be active in religious and priorities and may be active in religious and other activities.other activities.

Tip #8Tip #8

Let your professional adviser know if you plan Let your professional adviser know if you plan to have your spouse, secretary, or work to have your spouse, secretary, or work associate assist you with a Scouting task, and associate assist you with a Scouting task, and how the pro can be helpful to that person.how the pro can be helpful to that person.

Tip #9Tip #9

Develop good communication in which you Develop good communication in which you and your professional really listen to and and your professional really listen to and understand each other.understand each other.

Tip #10Tip #10

In some instances the function of guiding other In some instances the function of guiding other volunteers is shared between you and a pro. A DE volunteers is shared between you and a pro. A DE works with operating committee chairmen who also works with operating committee chairmen who also look to the district chairman for guidance. Both the look to the district chairman for guidance. Both the DC and DE have a direct working relationship with DC and DE have a direct working relationship with ADCs. Unit commissioners work with both their DE ADCs. Unit commissioners work with both their DE and ADC. and ADC.

You and the professional should be careful to avoid You and the professional should be careful to avoid confusion for volunteers and to ensure that they confusion for volunteers and to ensure that they receive consistent messages and have a compatible receive consistent messages and have a compatible relationship with both their volunteer leader and the relationship with both their volunteer leader and the professional.professional.

SummarySummary

Scouting’s success is founded on volunteer Scouting’s success is founded on volunteer talent with professional advice and supporttalent with professional advice and support


Comments!Comments!

BCS 115

Commissioners

and Diversity

Instructor:

Diversity – Diversity – A Truly Important IdeaA Truly Important Idea

USA is a unique microcosm of world’s peopleUSA is a unique microcosm of world’s people A key element of power and success as nationA key element of power and success as nation PAST – “melting pot”PAST – “melting pot” TODAY – “tapestry”TODAY – “tapestry”

Diversity – Diversity – A Scouting ValueA Scouting Value

BSA is growing to be a diverse organizationBSA is growing to be a diverse organization Does your unit / district reflect your community?Does your unit / district reflect your community?

How about where you work?How about where you work? Strength and inclusiveness from demographic Strength and inclusiveness from demographic

growth helps us accomplish our visiongrowth helps us accomplish our vision

Positive TypesPositive Typesof Diversityof Diversity

RaceRace Ethnic / nationality backgroundEthnic / nationality background GenderGender AgeAge Marital status—single, married, divorcedMarital status—single, married, divorced Work experienceWork experience PersonalityPersonality ReligionReligion Cultural valuesCultural values

Diversity Within UnityDiversity Within Unity

United by mission, vision, valuesUnited by mission, vision, values Cub Promise, Law of the PackCub Promise, Law of the Pack Scout Oath and LawScout Oath and Law Venturing Oath and CodeVenturing Oath and Code

What else unites us?What else unites us? DiversityDiversity = = UniquenessUniqueness each brings each brings Built on common values, differences allow us Built on common values, differences allow us

to reach more with richer programto reach more with richer program

Group ProjectsGroup Projects

Why does diversity make Scouting strong? Why does diversity make Scouting strong? Examples?Examples?

How can commissioners help value individuals How can commissioners help value individuals and use diversity to make Scouting stronger?and use diversity to make Scouting stronger?

Make a list of examples of how a commissioner Make a list of examples of how a commissioner can be a role model for diversitycan be a role model for diversity

What can commissioners do to overcome What can commissioners do to overcome prejudices?prejudices?

SummarySummary

Strength of BSA lies in mission, vision, traditions, Strength of BSA lies in mission, vision, traditions, but most of all but most of all peoplepeople

Create an environmentCreate an environment People valued as individualsPeople valued as individuals Treated with respect, dignity, fairnessTreated with respect, dignity, fairness Everyone is energized to contributeEveryone is energized to contribute BSA and nation better for itBSA and nation better for it


Comments!Comments!

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Instructors: Richard Benner, David Carleton, Gene Letner, Chris Porras, Walt Robbins Bachelor of...

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