Instructional Instructional Technologies and the Technologies and the

Digital Library: Digital Library:

Winning the Right Game at Indiana Winning the Right Game at Indiana UniversityUniversity

Bradley C. Wheeler

Assoc. Dean of Teaching & Learning TechnologiesOffice of the Vice President for IT & CIO

Indiana UniversityBloomington, Indianabwheeler@iu.edu

http://wheeler.kelley.indiana.edu Presented at IU Librarian’s Day, 17 May 2002

Three Founding Assertions:Three Founding Assertions:

1. Indiana University Librarians have an extraordinary opportunity to lead in the next generation of university information services.

2. There is widespread expectation that you will fail to do so in a timely manner.

3. Any perceived “failure to lead” will not be attributable to a lack of money, resources, passion, time, hard work, or good intent.

Winning the Right GameWinning the Right Game

Rather… If libraries miss the opportunity it will be the result of passionate work

aimed at

winning the wrong game.

Forces Shaping the Next Forces Shaping the Next GenerationGeneration1. Course Management Systems go

Enterprise

2. Portals become the norm

3. University services (library, registrar, etc.) become unbundled via Web Services

We will overview each in turn…

1. Course Management 1. Course Management Systems TrendsSystems Trends1. CMS becomes part of the 24x7

mission-critical enterprise system

2. Vendor Consolidation and shakeout mean that universities must establish a clear CMS strategy

3. Publishers (textbooks, lab manuals, etc.) are developing materials to plug into leading CMS

1. Course Management 1. Course Management Systems TrendsSystems Trends4. CMS content is becoming wider

and deeper more professors, students larger files, more content – need for

Library skills

5. Distributed education via CMS continue to challenge our notions of “fair use,” “member of the community,” etc.

These frame the future CMS challenge as one similarto that faced by libraries. Should universities invest in continued efforts to improve the CMS, i.e., optimize the CMS silo, or will the CMS become unbundled too?

Continued

2. Evolution Towards Portals2. Evolution Towards Portals

Libra

ry

Registra

r

Course

Mgm

t Syste

ms

Sch

ools &

Depts

1.Silo’dServices

www

2.e-SilosMultiplee-frontdoors

1. A functional orientation to services and inflexible IT led to creating service silos on campus.

2. The dawn of the WWW allowed service units to improve their offerings via creating a browser-based interface to their services.

3. Persistent authentication, navigation, and some integration have been achieved via e-facades or “integrated front-ends” to backend systems.3. e-Facades

“Insite”

2. University Portals2. University Portals

Persistent authentication, single sign-on

Personalization via choice, roles, membership

A place for my data (e.g., integrated calendar) rather than a path to data

Delegation (think Tivo™)

Early portal experiences of my.yahoo.com or www.yodlee.com set rising user expectations

If portals are to be more than a facade or links, thendynamic integration of unbundled, personalized university services are the essential next evolution.

An Example ProblemAn Example Problem

What is the shortest path for a professor to place a link to an EBSCO pdf journal article into a Course Management System?Hint: e-reserve systems miss the point

A recent history from Sloan Management Review and my S544 MBA course

Optimized silos and personalized portals don’t address the real integration challenge across university services.Value is created as systems become more porous andaccessible to other university systems/users – “unbundling.”

3. Web Services Unbundle 3. Web Services Unbundle SilosSilos

onestart.iu.edu

PortalAuthenticationPersonalization

Data integrationDelegation

UnbundledServices

Library Registrar CMS Schools

Post-PC Future of Mobile Post-PC Future of Mobile ComputingComputing

Portal

Services connect to the Portal and the Portal connectsto the evolving plethora of wireless, mobile computing devices headed to campus. Connecting each service is infeasible.

Action: Invest to Win the Action: Invest to Win the Right GameRight Game Make library systems porous

collections of unbundled services – require this of your vendors and custom systems

Accelerate the connection of these services to portals and other electronic front doors – other than the Library’s

Pump/push time- and user-specific data into personalized calendars

….. Lead!

Instructional Instructional Technologies and the Technologies and the

Digital Library: Digital Library:

Winning the Right GameWinning the Right Game

Bradley C. Wheeler

Assoc. Dean of Teaching & Learning TechnologiesOffice of the Vice President for IT & CIO

Indiana UniversityBloomington, Indiana

bwheeler@iu.eduPresented at IU Librarian’s Day, 17 May 2002