Inspiron 15r n5110 Setup Guide en Us

8/13/2019 Inspiron 15r n5110 Setup Guide en Us

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SETUP GUIDEINSPIRON


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SETUP GUIDE

Regulatory model: P17F Regulatory type: P17F001

INSPIRON


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Notes, Cautions, and WarningsNOTE:A NOTE indicates important information that helps you make better use of your

computer.

CAUTION:A CAUTION indicates either potential damage to hardware or loss of data andtells you how to avoid the problem.

WARNING: A WARNING indicates a potential for property damage, personal injury, or

death.

If you purchased a Dell n Series computer, any references in this document to the Microsoft Windows operating systems arenot applicable.

This item incorporates copy protection technology that is protected by U.S. patents and other intellectual property rights ofRovi Corporation. Reverse engineering and disassembly are prohibited.

__________________

Information in this document is subject to change without notice.

20112012 Dell Inc. All rights reserved.

Reproduction of these materials in any manner whatsoever without the written permission of Dell Inc. is strictly forbidden.

Trademarks used in this text: Dell, the DELL logo, Inspiron, and DellConnectare trademarks of Dell Inc. Intel, Pentium, andCoreare either registered trademarks or trademarks of Intel Corporation in the U.S. and other countries. AMDand Radeonare either trademarks or registered trademarks of Advanced Micro Devices, Inc. Microsoft, Windows, and the Windows startbutton logo are either trademarks or registered trademarks of Microsoft Corporation in the United States and/or othercountries. Bluetoothis a registered trademark owned by Bluetooth SIG, Inc. and is used by Dell under license. Blu-ray Disc is

a trademark of the Blu-ray Disc Association.

Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and namesor their products. Dell Inc. disclaims any proprietary interest in trademarks and trade names other than its own.

2012 - 01 P/N HXN3V Rev. A03


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Setting Up Your Inspiron Laptop . . . .5

Before Setting Up Your Computer . . . . . . 5Connect the AC Adapter . . . . . . . . . . . . . .6

Connect the Network Cable

(Optional) . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Press the Power Button . . . . . . . . . . . . . . .8

Set Up the Operating System . . . . . . . . . .9

Create System Recovery Media(Recommended) . . . . . . . . . . . . . . . . . . . . 10

Install the SIM Card (Optional) . . . . . . . . 12

Enable or Disable Wireless (Optional). . . 14

Set Up Wireless Display (Optional) . . . . . 16

Connect to the Internet (Optional). . . . . 17

Using Your Inspiron Laptop. . . . . . . 20

Right View Features . . . . . . . . . . . . . . . . .20

Left View Features . . . . . . . . . . . . . . . . . .22

Back View Features . . . . . . . . . . . . . . . . .26

Front View Features . . . . . . . . . . . . . . . . .28

Status Lights and Indicators. . . . . . . . . . .30Disabling Battery Charging . . . . . . . . . . . 31

Computer Base and Keyboard

Features. . . . . . . . . . . . . . . . . . . . . . . . . . . 32

Touch Pad Gestures . . . . . . . . . . . . . . . . . 36

Multimedia Control Keys . . . . . . . . . . . . .38

Using the Optical Drive . . . . . . . . . . . . . .40Display Features . . . . . . . . . . . . . . . . . . . .42

Removing and Replacing theTop Cover (Optional) . . . . . . . . . . . . . . . .44

Removing and Replacing

the Battery. . . . . . . . . . . . . . . . . . . . . . . . .48

Software Features. . . . . . . . . . . . . . . . . . .50Dell DataSafe Online Backup. . . . . . . . . . 51

Dell Stage . . . . . . . . . . . . . . . . . . . . . . . . . 52

Contents


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Contents

Solving Problems . . . . . . . . . . . . . . . 54

Beep Codes. . . . . . . . . . . . . . . . . . . . . . . . 54

Network Problems . . . . . . . . . . . . . . . . . . 55

Power Problems . . . . . . . . . . . . . . . . . . . .56Memory Problems . . . . . . . . . . . . . . . . . .58

Lockups and Software Problems. . . . . . .58

Using Support Tools . . . . . . . . . . . . . 62

Dell Support Center . . . . . . . . . . . . . . . . .62

My Dell Downloads . . . . . . . . . . . . . . . . .63

Hardware Troubleshooter . . . . . . . . . . . . 64

Dell Diagnostics . . . . . . . . . . . . . . . . . . . .64

Restoring Your OperatingSystem . . . . . . . . . . . . . . . . . . . . . . . . 66

System Restore . . . . . . . . . . . . . . . . . . . . . 67

Dell DataSafe Local Backup. . . . . . . . . . .68

System Recovery Media . . . . . . . . . . . . . . 71

Dell Factory Image Restore . . . . . . . . . . . 72

Getting Help. . . . . . . . . . . . . . . . . . . . 74

Technical Support and CustomerService . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75

DellConnect . . . . . . . . . . . . . . . . . . . . . . . 75Online Services . . . . . . . . . . . . . . . . . . . . . 76

Automated Order-Status Service . . . . . . 77

Product Information. . . . . . . . . . . . . . . . . 77

Returning Items for Repair Under

Warranty or for Credit . . . . . . . . . . . . . . .78

Before You Call. . . . . . . . . . . . . . . . . . . . .80Contacting Dell. . . . . . . . . . . . . . . . . . . . .82

Finding More Information andResources . . . . . . . . . . . . . . . . . . . . . . 84

Specifications . . . . . . . . . . . . . . . . . . 86

Appendix. . . . . . . . . . . . . . . . . . . . . . . 93

Information for NOM, or OfficialMexican Standard (Only for Mexico). . . .93

Index . . . . . . . . . . . . . . . . . . . . . . . . . . 94


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This section provides information about

setting up your Dell Inspiron

laptop.

Before Setting Up YourComputerWhen positioning your computer, ensure that

you allow easy access to a power source,adequate ventilation, and a level surface to

place your computer.Restricting airflow around your laptop maycause it to overheat. To prevent overheating

ensure that you leave at least 10.2 cm(4 inches) at the back of the computer and

a minimum of 5.1 cm (2 inches) on all othersides. You should never place your computer

in an enclosed space, such as a cabinet ordrawer when it is powered on.

WARNING: Do not block, push objects

into, or allow dust to accumulate inthe air vents. Do not place your Dell

computer in a low-airflow environment,

such as a closed briefcase, or on fabric

surfaces, such as carpets or rugs, while

it is powered on. Restricting the airflow

can damage the computer, deteriorate

the computer performance, or cause

a fire. The computer turns on the fanwhen the computer gets hot. Fan

noise is normal and does not indicate a

problem with the fan or the computer.

CAUTION: Placing or stacking heavy

or sharp objects on the computer may

result in permanent damage to the

computer.

Setting Up Your Inspiron Laptop

INSPIRON


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Connect the AC AdapterConnect the AC adapter to the computer and then plug it into an electrical outlet or surge

protector.

WARNING: The AC adapter works with electrical outlets worldwide. However, powerconnectors and power strips vary among countries. Using an incompatible cable or

improperly connecting the cable to a power strip or electrical outlet may cause fire or

permanent damage to your computer.


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Press the Power Button


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Set Up the Operating SystemYour Dell computer is preconfigured with the operating system you selected at the time of

purchase.

Set Up Microsoft WindowsTo set up Microsoft Windows for the first time, follow the instructions on the screen. Thesesteps are mandatory and may take some time to complete. The Windows setup screens

will take you through several procedures including accepting license agreements, settingpreferences, and setting up an Internet connection.

CAUTION: Do not interrupt the operating systems setup process. Doing so may render

your computer unusable and you will need to reinstall the operating system.

NOTE: For optimal performance of your computer, it is recommended that you downloadand install the latest BIOS and drivers for your computer available at support.dell.com.

NOTE: For more information on the operating system and features, go to

support.dell.com/MyNewDell.

Set Up Ubuntu

To set up Ubuntu for the first time, follow the instructions on the screen. See the Ubuntu

documentation for more operating system specific information.


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Create System Recovery Media (Recommended)NOTE: It is recommended that you create system recovery media as soon as you set up

Microsoft Windows.

The system recovery media can be used to restore your computer to the operating state itwas in when you purchased the computer, while preserving data files (without the need of the

Operating Systemdisc). You can use the system recovery media if changes to the hardware,software, drivers, or other system settings have left the computer in an undesirable operating

state.

You will require the following to create the system recovery media:

Dell DataSafe Local Backup

USB key with a minimum capacity of 8 GB or DVD-R/DVD+R/Blu-ray Disc (optional)

NOTE:Dell DataSafe Local Backup does not support rewritable discs.


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To create system recovery media:

1. Ensure that the AC adapter is connected (see Connect the AC Adapter on page 6).

2. Insert the disc or USB key in the computer.

3. Click Start

All Programs

Dell DataSafe Local Backup.4. Click Create Recovery Media.

5. Follow the instructions on the screen.

NOTE:For information on restoring your operating system using the system recoverymedia, see System Recovery Media on page 71.

NOTE:It is recommended that you create a password reset disk as soon as you set up

Microsoft Windows. For more information, see the Windows 7 support at

support.dell.com/MyNewDell.


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Install the SIM Card (Optional)NOTE: The SIM card slot is available in your computer only if you ordered a WWAN card at

the time of purchase.

NOTE: Installing a SIM card is not required if you are using an EVDO card to access theInternet.

Installing a Subscriber Identity Module (SIM) card in your computer allows you to connect to

the Internet. To access the Internet you must be within the network of your cellular serviceprovider.

To install the SIM card:

1. Turn off your computer.

2. Remove the battery (see Removing and Replacing the Battery on page 48).

3. In the battery bay, slide the SIM card into the SIM card slot.

4. Replace the battery (see Removing and Replacing the Battery on page 48).

5. Turn on your computer.

To remove the SIM card, press and eject the SIM card.


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1 SIM card slot

2 SIM card

3 battery bay

2

3


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Enable or Disable Wireless (Optional)

S i U Y I i L


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To enable or disable wireless:

1. Ensure that your computer is turned on.

2. Press along with the < > key on the function key row on the keyboard.

The current status of the wireless radios appears on the screen.Wireless enabled

Wireless disabled

3. Press along with the < > key again to switch between the wireless enabled or

disabled states.

NOTE:The wireless key allows you to quickly turn off wireless radios (Wi-Fi and Bluetooth),such as when you are asked to disable all wireless radios on an airplane flight.

S i U Y I i L


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Set Up Wireless Display(Optional)

NOTE:The wireless display feature may

not be supported on all computers. Forinformation about the hardware and

software requirements for setting upwireless display, see www.intel.com.

The Intel wireless display feature allows

you to share your computer display to a TVwithout the use of cables. You must connect

a wireless display adapter to your TV beforesetting up wireless display.

NOTE:The wireless display adapter does

not ship with your computer and must bepurchased separately.

If your computer supports the wireless display

feature, the Intel Wireless Display icon will

be available on the Windows desktop.

To set up wireless display:


2. Press along with the < > key on thefunction key row on the keyboard to enable

wireless.

3. Connect the wireless display adapter tothe TV.

4. Turn on the TV.

5. Select the appropriate video source

for your TV, such as HDMI1, HDMI2, or

S-Video.6. Click the Intel Wireless Display icon on

the desktop.The Intel Wireless Display window

appears.

7. Select Scan for available displays.

8. Select your wireless display adapter from

the Detected wireless displayslist.

9. Enter the security code that appears on

your TV.



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To enable wireless display:

1. Click the Intel Wireless Display icon onthe desktop.

The Intel Wireless Display window

appears.2. Select Connect to Existing Adapter.

NOTE:You can download and install the

latest driver for Intel Wireless DisplayConnection Manager from

support.dell.com.

NOTE:For more information aboutwireless display, see the wireless display

adapter documentation.

Connect to the Internet(Optional)To connect to the Internet, you need an

external modem or network connection andan Internet Service Provider (ISP).

If an external USB modem or WLAN adapter

is not a part of your original order, you canpurchase one from dell.com.



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Setting Up a Wired Connection

If you are using a dial-up connection,connect the telephone line to the optional

external USB modem and to the telephone

wall connector before you set up yourInternet connection.

If you are using a DSL or cable/satellitemodem connection, contact your ISP

or cellular telephone service for setupinstructions.

To complete setting up your wired Internet

connection, follow the instructions in SettingUp Your Internet Connection on page 19.

Setting Up a Wireless Connection

NOTE:To set up your wireless router,see the documentation that shipped with

your router.

Before you can use your wireless Internetconnection, you need to connect to your

wireless router.

To set up your connection to a wirelessrouter:

1. Ensure that wireless is enabled on your

computer (see Enable or Disable Wireless(Optional) on page 14).

2. Save and close any open files, and exit any

open programs.

3. Click Start Control Panel.

4. In the search box, type network, andthen clickNetwork and Sharing Center

Connect to a network.

5. Follow the instructions on the screen to

complete the setup.



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Setting Up Your Internet

Connection

ISPs and ISP offerings vary by country.Contact your ISP for offerings available in

your country.

If you cannot connect to the Internet buthave successfully connected in the past, the

ISP might have a service outage. Contactyour ISP to check the service status, or try

connecting again later.

Have your ISP information ready. If you donot have an ISP, the Connect to the Internet

wizard can help you get one.

To set up your Internet connection:

1. Save and close any open files, and exit anyopen programs.

2. Click Start Control Panel.

3. In the search box, type network, and

then click Network and Sharing Center

Set up a new connection or network

Connect to the Internet.

The Connect to the Internetwindowappears.

NOTE:If you do not know which typeof connection to select, click Help me

chooseor contact your ISP.

4. Follow the instructions on the screen and

use the setup information provided by yourISP to complete the setup.

N


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Using Your Inspiron LaptopThis section provides information about the features available on your Inspironlaptop.

Right View Features

1 2 3 4 5 6 7

INSPIRON

Using Your Inspiron Laptop


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1 Optical drive Plays or records CDs, DVDs, and Blu-ray Discs (optional). For moreinformation, see Using the Optical Drive on page 40.

2 Optical drive light Blinks when you press the optical drive eject button or when you

insert a disc and it is being read.

3 Optical drive eject button Press to open the optical-drive tray.

4 Emergency eject hole Use to open the optical-drive tray if it does not open when you

press the eject button. For more information, see Using the Emergency Eject Hole onpage 40.

5 Audio-out/Headphone connector Connects to a pair of headphones orto apowered speaker or sound system.

6 Audio-in/Microphone connector Connects to a microphone or inputs signal foruse with audio programs.

7 USB 3.0 connector Provides faster data transmission between your computerand USB devices.



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Left View Features

1 2 3



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g p p p

1 USB 2.0 connector Connects to USB devices, such as a mouse, keyboard, printer,external drive, or MP3 player.

2 HDMI connector Connects to a TV for both 5.1 audio and video signals.

NOTE:When used with a monitor, only the video signal is read.

3 eSATA/USB combo connector with USB PowerShare Connects to eSATA

compatible storage devices (such as external hard drives or optical drives) or USB devices(such as a mouse, keyboard, printer, external drive, or MP3 player). The USB PowerShare

feature allows you to charge USB devices when the computer is powered on/off or insleep state.

NOTE: Certain USB devices may not charge when the computer is powered off or in

sleep state. In such cases, turn on the computer to charge the device.

NOTE:If you turn off your computer while charging a USB device, the device stopscharging. To continue charging, disconnect the USB device and connect it again.

NOTE: The USB PowerShare feature is automatically shut off when only 10% of the total

battery life remains.



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g p p p

4



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4 8-in-1 Media Card Reader Provides a fast and convenient way to view

and share digital photos, music, videos, and documents stored on memory cards. For thesupported memory cards, see Specifications on page 86.

NOTE:Your computer ships with a plastic blank installed in the media card slot. Blanks

protect unused slots from dust and other particles. Save the blank for use when no mediacard is installed in the slot; blanks from other computers may not fit your computer.



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Back View Features

1 2 3 4 5



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1 Security cable slot Attaches a commercially available security cable to the computer.

NOTE:Before you buy a security cable, ensure that it fits into the security cable slot on

your computer.

2 Network connector Connects your computer to a network or a broadband deviceif you are using a wired network.

3 USB 3.0 connector Provides faster data transmission between your computer andUSB devices.

4 VGA connector Connects to a monitor or projector.

5 AC adapter connector Connects to the AC adapter to power the computer and

charge the battery.



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Front View Features

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1 Power indicator light Indicates the power states. For more information on the

power indicator light, see Status Lights and Indicators on page 30.

2 Hard drive activity light Turns on when the computer reads or writes data. A solidwhite light indicates hard drive activity.

CAUTION: To avoid loss of data, never turn off the computer when the hard drive

activity light is on.

3 Battery status light Indicates the battery charge status. For more information onthe battery status light, see Status Lights and Indicators on page 30.

NOTE:The battery is charging when the computer is powered using the AC adapter.

4 Wireless status light Turns on when wireless is enabled. A solid white lightindicates that wireless is enabled.

NOTE:To enable or disable wireless, see Enable or Disable Wireless (Optional) on

page 14.



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Status Lights and IndicatorsBattery Status Light

Indicator light status Computer state(s) Battery charge status

AC adapter solid white on/standby/off/hibernate

charging

off on/standby/off/hibernate

fully charged

Battery solid amber on/standby low battery (


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Power Button Light/Power Indicator Light

Indicator light status Computer state(s)

solid white

breathing white

off

on

standby

off/hibernate

NOTE: For information on power problems, see Power Problems on page 56.

NOTE: If your computer is in standby or hibernate mode, press and hold the power buttonfor a second to resume the computer back to normal mode.

Disabling Battery ChargingYou may be required to disable the battery charging feature while on an airplane flight. Toquickly disable the battery charging feature:

1. Ensure that your computer is turned on.

2. Click Start .

3. In the search box, type Power Optionsand press .

4. Under Power Optionswindow, click Dell Battery Meterto open Battery Settingswindow.

5. Click Turn off Battery Chargingand then click OK.

NOTE: Battery charging can also be disabled in the System Setup (BIOS) utility.



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Computer Base and Keyboard Features

1

2

43



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1 Power button and light Press to turn on or off your computer. The light on thebutton indicates the power states. For more information on the power button light, see

Status Lights and Indicators on page 30.

2 Function key row The dual display enable or disable key , wireless enable ordisable key , touch pad enable or disable key , brightness increase anddecrease keys, and the multimedia keys are located in this row.

For more information on the multimedia keys, see Multimedia Control Keys on

page 38.

3 Touch pad Provides the functionality of a mouse to move the cursor, drag or move

selected items, and left-click by tapping the surface.

The touch pad supports the Scroll, Flick, and Zoom features. To change the touch padsettings, double-click the Dell Touch padicon in the notification area of your desktop. For

more information, see Touch Pad Gestures on page 36.

NOTE:To enable or disable the touch pad, press along with the < > key on thefunction key row on the keyboard.

4 Touch pad buttons Provide left-click and right-click functions like those on a mouse.



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5



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5 Windows Mobility Center button Press to launch the Windows Mobility Center.Windows Mobility Center provides quick access to your mobile PC settings such as

brightness control, volume control, battery status, wireless network and so on.

Dell Support Center button Press to launch the Dell Support Center. For more

information, see Dell Support Center on page 62.

Display On/Off button Press to turn on or turn off the display.

NOTE: The Windows Mobility Center, Dell Support Center, and Display On/Off buttonswork only on computers running the Windows operating system.



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Touch Pad GesturesNOTE: Some of the touch pad gestures

may be disabled by default. To changethe touch pad gestures settings,

click Start Control PanelHardware and Sound Devices and

PrintersMouse.

Scroll

Allows you to scroll through content. Thescroll feature includes:

Auto Scroll Vertical Allows you to scroll

up or down on the active window.

Move two fingers up or downat a fast pace to activate

vertical auto scrolling.

Tap on the touch pad to stopauto scrolling.

Auto Scroll Horizontal Allows you toscroll left or right on the active window.

Move two fingers to yourleft or right at a fast pace

to activate horizontal autoscrolling.

Tap on the touch pad to stop

auto scrolling.



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ZoomAllows you to increase or decrease themagnification of the screen content. The

zoom feature includes:

Pinch Allows you to zoom in or zoom outby moving two fingers apart or bringing them

closer together on the touch pad.

To zoom in:

Move two fingers apart toenlarge the view of the active

window.

To zoom out:

Move two fingers close

together to reduce the viewof the active window.

Flick

Allows you to flip content forward or

backward based on the direction of the flick.

Move three fingers quickly in

the desired direction to flipcontent in the active window.



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Multimedia Control KeysThe multimedia control keys are located on the function key row on the keyboard. To use the

multimedia controls, press the required key. You can configure the multimedia control keys onthe keyboard using the System Setup(BIOS) utility or the Windows Mobility Center.

System Setup

1. Press during the Power On Self Test (POST) to enter the System Setup (BIOS) utility.

2. In the Function Key Behavior, select Multimedia Key First or Function Key First.

Function Key First This is the default option. Press any function key to perform the

associated function. For multimedia action, press + the required multimedia key.

Multimedia Key First Press any multimedia key to perform the associated multimedia action.For function, press + the required function key.

NOTE: The Multimedia Key First option is active only in the operating system.

Windows Mobility Center

1. Press the < >keys or press the Windows Mobility Center button tolaunchWindows Mobility Center.

2. In the Function Key Row, select Function Key or Multimedia Key.


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Using the Optical DriveCAUTION:Do not press down on the optical drive tray when you open or close it. Keepthe optical drive tray closed when you are not using the drive.

CAUTION:Do not move the computer while playing or recording a disc.

The optical drive plays or records CDs and DVDs. Ensure that the side with print or writing isfacing upward when placing discs on the optical drive tray.

To place a disc in the optical drive:

1. Press the optical drive eject button on the optical drive.

2. Pull out the optical drive tray.

3. Place the disc, label-side up, in the center of the optical drive tray and snap the disc onto

the spindle.

4. Push the optical drive tray back into the drive.

Using the Emergency Eject Hole

If the optical drive tray does not eject when you press the eject button, you can use theemergency eject hole to open the drive tray. To open the drive tray using the emergency

eject hole:

1. Turn off the computer.

2. Insert a small pin or unfolded paper clip into the emergency eject hole and push firmly untilthe optical drive tray opens.



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1 disc

2 spindle

3 optical drive tray

4 emergency eject hole

5 optical drive eject button

1

3

5

2

4


Di l F


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Display Features

1 2 3



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1 Microphone Provides high quality sound for video conferencing and voice recording.

2 Camera Built-in camera for video capture, conferencing, and chat.

3 Camera indicator light Indicates if the camera is on or off. A solid white light indicatescamera activity.


R i d R l i th T C (O ti l)


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Removing and Replacing the Top Cover (Optional)WARNING: Before you begin any of the procedures in this section, follow the safety

instructions that shipped with your computer.

WARNING:Before removing the top cover, shut down the computer, and remove

external cables (including the AC adapter).

To remove the top cover:

1. Turn off the computer and close the display.

2. Press and hold the top cover release button, and then slide the top cover.

NOTE: You can purchase additional replaceable top covers at dell.com.



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1 back of the computer

2 top cover

3 top cover release button

2

1

3


To replace the top cover:


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To replace the top cover:

NOTE: Ensure that the Dell logo is facing towards the back of the computer whilereplacing the top cover.

1. Align the top cover to the display back.

2. Slide the top cover until it clicks into place. Ensure that there are no gaps between the topcover and the display back cover.



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1 battery lock latch


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1 battery lock latch

2 battery

3 battery release latch

1

2

3


Software Features After connecting to the Internet, you can


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Software FeaturesFastAccess Facial Recognition

Your computer may have the FastAccess facial

recognition feature. This feature helps keepyour Dell computer secure by learning the

unique appearance of your face and uses thisto verify your identity to automatically supply

login information when you would normallyenter this information yourself (such as for

logging on to a Windows account or securewebsites). For more information, click

Start All ProgramsFastAccess.

Productivity and Communication

You can use your computer to create

presentations, brochures, greeting cards,fliers, and spreadsheets. You can also edit

and view digital photographs and images.Check your purchase order for software

installed on your computer.

g yaccess websites, setup an e-mail account,

and upload or download files.

Entertainment and Multimedia

You can use your computer to watch videos,play games, create your own CDs/DVDs,listen to music and Internet radio stations.

You can download or copy pictures and video

files from portable devices, such as digitalcameras and cell phones. Optional software

applications enable you to organize and create

music and video files that can be recorded todisc, saved on portable products such as MP3players and handheld entertainment devices,

or played and viewed directly on connectedTVs, projectors, and home theater equipment.


Dell DataSafe Online For more information, go to


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Dell DataSafe OnlineBackup

NOTE:Dell DataSafe Online is supported

only on Windows operating systems.

NOTE:A broadband connection isrecommended for fast upload/download

speeds.

Dell DataSafe Online is an automated backupand recovery service that helps protect

your data and other important files from

catastrophic incidents like theft, fire, or naturaldisasters. You can access the service onyour computer using a password-protected

account.

DellDataSafe.com.

To schedule backups:

1. Double-click the Dell DataSafe Online

icon in the notification area of yourdesktop.



Dell Stage The following are the applications available on


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Dell StageThe Dell Stage software installed on your

computer provides access to your favoritemedia applications.

To launch Dell Stage, click Start All Programs Dell StageDell Stage.

NOTE:Some of the applications on DellStage can also be launched from the AllProgramsmenu.

You can customize Dell Stage as follows:

Rearrange an application shortcut Selectand hold the application shortcut until

it blinks and then drag the applicationshortcut to a desired location on Dell

Stage.

Minimize Drag the Dell Stage window tothe bottom of the screen.

Personalize Select the settings icon andthen choose the desired option.

Dell Stage:

NOTE:Some of the applications may not

be available based on the selections youmade while purchasing your computer.

MUSIC Play music or browse through

your music files by album, artist, or songtitle. You can also listen to radio stations

from across the globe. The optionalNapster application allows you to

download songs when connected to theInternet.

YOUPAINT Draw and edit pictures.

DOCUMENTS Provides quick access to

the Documents folder on your computer.


PHOTO View, organize, or edit your STICKYNOTES Create notes or


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pictures. You can create slideshows

and collections of your pictures andupload them to Facebookor Flickrwhen

connected to the Internet.

DELL WEB Provides a preview of up tofour of your favorite web pages. Click the

web page preview to open it in the webbrowser.

VIDEO View videos. The optional

CinemaNow application allows you topurchase or rent movies and TV shows

when connected to the Internet.

SHORTCUTS Provides quick access toyour frequently-used programs.

reminders. These notes will appear on the

bulletin board the next time you accessSTICKYNOTES. You can also save notes on

your desktop.

Web Tile Provides a preview of up tofour of your favorite web pages. The tile

allows you to add, edit, or delete a webpage preview. Click the web page preview

to open it in the web browser. You can alsocreate multiple Web Tiles through the Apps

Gallery.

Solving ProblemsIRON


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This section provides troubleshooting

information for your computer. If you cannot

solve your problem using the followingguidelines, see Using Support Tools onpage 62or Contacting Dell on page 82.

WARNING: Only trained service

personnel should remove the computer

cover. See the Service Manualat

support.dell.com/manuals for advanced

service instructions.

Beep CodesYour computer might emit a series ofbeeps during start-up if there are errors or

problems. This series of beeps, called a beepcode, identifies a problem. If this occurs,

write down the beep code and contact Dell(see Contacting Dell on page 82) for

assistance.

NOTE:To replace parts, see the Service

Manualat support.dell.com.

Beep

Code

Possible Problem

One Possible system board failure

BIOS ROM checksum failure

Two No RAM detected

NOTE: If you installed orreplaced the memory module,

ensure that the memorymodule is seated properly.

Three Possible system board failure Chipset error

Four RAM read/write failure

Five Real Time Clock failure

Six Video card or chip failure

Seven Processor failure

Eight Display failure

Solving Problems

INSP

Solving Problems

Network Problems Wired Connections


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Wireless Connections

If the wireless network connection is lost

The wireless router is offline or wireless has

been disabled on the computer.

Check your wireless router to ensure it is

powered on and connected to your datasource (cable modem or network hub).

Check if wireless is enabled on thecomputer (see Enable or Disable Wireless

(Optional) on page 14).

Re-establish your connection to thewireless router (see Setting Up a Wireless

Connection on page 18).

Interference may be blocking or

interrupting your wireless connection.Try moving the computer closer to your

wireless router.

If the wired network connection is lostThe network cable is loose or damaged.

Check the network cable to ensure it is

plugged in and not damaged.

Solving Problems

Power Problems Check the AC adapter cable connections.If th AC d t h li ht th t


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If the power light is off The computer is

either turned off, in hibernate mode, or is notreceiving power.

Press the power button. The computerresumes normal operation if it is off or inhibernate mode.

Reseat the AC adapter cable into the

power connector on the computer, intothe AC adapter, and to the electrical outlet.

If the AC adapter cable is plugged into a

power strip, ensure that the power strip isplugged into an electrical outlet and that

the power strip is turned on. Also bypasspower protection devices, power strips,

and power extension cables to verify thatthe computer turns on properly.

Ensure that the electrical outlet is working

by testing it with another device, such asa lamp.

If the AC adapter has a light, ensure that

the light on the AC adapter is on.

If the problem persists, contact Dell (seeContacting Dell on page 82).

If the power light is solid white and the

computer is not responding The displaymay not be responding.

Press the power button until the computer

turns off and then turn it back on.

If the problem persists, contact Dell (see

Contacting Dell on page 82).

Solving Problems

If the power light is breathing white Thecomputer is in standby mode or the display

If you encounter interference that hinders

reception on your computer An unwanted


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computer is in standby mode or the display

may not be responding.

Press a key on the keyboard, move theconnected mouse or a finger on the touch

pad, or press the power button to resumenormal operation.

If the display is not responding, press the

power button until the computer turns offand then turn it back on.

If the problem persists, contact Dell (see

Contacting Dell on page 82).

reception on your computer An unwanted

signal is creating interference by interruptingor blocking other signals. Some possible

causes of interference are:

Power, keyboard, and mouse extensioncables.

Too many devices connected to a power

strip.

Multiple power strips connected to thesame electrical outlet.

Solving Problems

Memory Problems Lockups and Software


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yIf you receive an insufficient memory

message

Save and close any open files and exit any

open programs you are not using to see ifthat resolves the problem.

See the software documentation forminimum memory requirements. If

necessary, install additional memory (seethe Service Manualat

support.dell.com/manuals).

Reseat the memory module(s) into theconnector(s) (see the Service Manual at

support.dell.com/manuals).


If you experience other memory problems

Run Dell Diagnostics (see DellDiagnostics on page 64).


pProblemsIf the computer does not start up Ensure

that the AC adapter cable is firmly connected

to the computer and to the electrical outlet.

If a program stops responding

End the program:

1. Press simultaneously.

2. Click Applications.

3. Select the program that is no longer

responding

4. Click End Task.

If a program crashes repeatedly Checkthe software documentation. If necessary,

uninstall and then reinstall the program.

NOTE:Software usually includes

installation instructions in itsdocumentation or on the CD.

Solving Problems

If the computer stops responding or a solid

blue screen appears If a program is designed for an earlier

Microsoft Windows operating system


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blue screen appears

CAUTION:You might lose data if you areunable to perform an operating system

shutdown.

If you are unable to get a response by pressing

a key on your keyboard, or by moving theconnected mouse or a finger on the touch

pad, press the power button for at least8 to 10 seconds until the computer turns off

and then restart your computer.

Microsoft Windows operating system

Run the Program Compatibility Wizard. The

Program Compatibility Wizard configures aprogram so that it runs in an environment

similar to an earlier version of MicrosoftWindows operating system.

To run the Program Compatibility Wizard:

1. Click Start Control PanelProgramsRun programs made for

previous versions of Windows.

2. In the welcome screen, click Next.3. Follow the instructions on the screen.

Solving Problems

If you have other software problems

B k fil i di t l

Ensure that the program is installed andconfigured properly


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Back up your files immediately.

Use a virus-scanning program to check thehard drive or CDs.

Save and close any open files or programsand shut down your computer through the

Start menu.

Check the software documentation or

contact the software manufacturer fortroubleshooting information:

Ensure that the program is compatible

with the operating system installed onyour computer.

Ensure that your computer meets

the minimum hardware requirementsneeded to run the software. See

the software documentation forinformation.

configured properly.

Verify that the device drivers do not

conflict with the program.

If necessary, uninstall and then reinstallthe program.

Write down any error message that is

displayed to help in troubleshootingwhen contacting Dell.

Solving Problems


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Using Support ToolsP

IRON


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Dell Support CenterAll the support you need one convenient

location.

The Dell Support Centerprovides system

alerts, performance improvement offers,system information, and links to other Dell

tools and diagnostic services.

To launch the application, press the DellSupport Center button on your keyboard

orclickStart All ProgramsDellDell Support CenterLaunch Dell SupportCenter.

The Dell Support Centerhome page displaysyour computers model number, service tag,

express service code, warranty status, andalerts on improving the performance of your

computer.

The home page also provides links to access:

PC Checkup Run hardware diagnostics,

see which program occupies the maximummemory on your hard drive, and track the

changes made to your computer each day.

PC Checkup Utilities

Drive Space Manager Manage your harddrive using a visual representation of space

consumed by each type of file.

Performance and Configuration

History Monitor system events and

changes over time. This utility displays allhardware scans, tests, system changes,

critical events and restoration points onthe day they occurred.

g pp

INSP

Using Support Tools

Detailed System Information Viewdetailed information about your hardware

My Dell Downloads


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y

and operating system configurations; accesscopies of your service contracts, warranty

information, and warranty renewal options.

Get Help View Dell Technical Supportoptions, Customer Support, Tours and Training,

Online Tools, Owners Manual, WarrantyInformation, FAQs, and so on.

Backup and Recovery Create recovery

media, launch recovery tool, and online filebackup.

System Performance Improvement

Offers Acquire software and hardwaresolutions that will help improve your system

performance.

For more information about Dell

Support Centerand to download and

install the available support tools, go to

DellSupportCenter.com .

NOTE: My Dell Downloads may not be

available in all regions.

Some of the software pre-installed on your

new Dell computer do not include a backupCD or DVD. This software is available onthe My Dell Downloads website. From this

website you can download available softwarefor reinstallation or create your own backup

media.

To register and use My Dell Downloads:

1. Go to DownloadStore.dell.com/media.2. Follow the instructions on the screen to

register and download the software.

3. Reinstall the software or create a backup

media for future use.

Using Support Tools

Hardware TroubleshooterIf d i i i h d d d i h

Dell DiagnosticsIf i bl i h


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If a device is either not detected during the

operating system setup or is detected butincorrectly configured, you can use the

Hardware Troubleshooterto resolve theincompatibility.

To start the Hardware Troubleshooter:

1. Click Start Help and Support.

2. Type hardware troubleshooterin the

search field and press to start thesearch.

3. In the search results, select the option thatbest describes the problem and follow theremaining troubleshooting steps.

If you experience a problem with your

computer, perform the checks in Lockupsand Software Problems on page 58and

run Dell Diagnostics before you contact Dellfor technical assistance.

Ensure that the device you want to test

displays in the system setup utility and isactive. To enter the system setup (BIOS)

utility, turn on (or restart) your computer andpress when the Dell logo appears.

Starting Dell DiagnosticsWhen you run Dell diagnostics, the computer

invokes the Enhanced Pre-boot SystemAssessment (ePSA). The ePSA includes a series

of diagnostic tests for devices such as thesystem board, keyboard, display, memory,

hard drive, and so on.

1. Turn on (or restart) your computer.

2. When the DELL logo appears, press immediately.

Using Support Tools

NOTE:If you wait too long and theoperating system logo appears, continue

If the Enhanced Pre-boot System Assessmentcompletes successfully, the following


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to wait until you see the MicrosoftWindows desktop; then, shut down your

computer and try again.

3. Select Diagnosticsfrom the boot menuand press .

During the assessment, answer any questions

that appear.

If a failure is detected, the computerstops and beeps. To stop the assessment

and restart the computer, press ; to

continue to the next test, press ; toretest the component that failed, press .

If failures are detected during theEnhanced Pre-boot System Assessment,

write down the error code(s) and contactDell (for more information, see Contacting

Dell on page 82).

message appears Do you want to run

the remaining memory tests? This

will take about 30 minutes or

more. Do you want to continue?(Recommended).

If you are experiencing memory issues,press , otherwise press . The following

message is displayed: Enhanced Pre-boot

System Assessment Complete.

Click to reboot your computer.

Restoring Your Operating SystemPIRON


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You can restore the operating system on your computer using any of the following options:

CAUTION: Using Dell Factory Image Restore or the Operating Systemdisc to restore

your operating system permanently deletes all data files on your computer. If possible,backup your data files before using these options.

Option Use

System Restore as the first solution

Dell DataSafe Local Backup when System Restore does not resolve your problem

System recovery media when operating system failure prevents the use of

System Restore and Dell DataSafe Local Backup

when installing the Dell factory-installed software on anewly installed hard drive

Dell Factory Image Restore to restore your computer to the operating state it was in

when you received your computer

Operating Systemdisc to reinstall only the operating system on your computer

NOTE: The Operating Systemdisc may not ship with your computer.

INS

Restoring Your Operating System

System RestoreThe Microsoft Windows operating systems

Starting System Restore

1. Click Start .


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The Microsoft Windows operating systems

provide a System Restore option which allowyou to return your computer to an earlier

operating state (without affecting data files) ifchanges to the hardware, software, or other

system settings have left the computer in anundesirable operating state. Any changes that

System Restore makes to your computer arecompletely reversible.

CAUTION: Make regular backups of

your data files. System Restore does not

monitor your data files or recover them.

1. Click Start .

2. In the search box, type System Restoreand press .

NOTE:The User Account Controlwindow may appear. If you are anadministrator on the computer, click

Continue; otherwise, contact youradministrator to continue the desired

action.

3. Click Nextand follow the instructions onthe screen.

In the event that System Restore did not

resolve the issue, you may undo the lastsystem restore.


Undoing the Last System RestoreNOTE:Before you undo the last system

Dell DataSafe LocalBackup


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restore, save and close all open files and

exit any open programs. Do not alter,open, or delete any files or programs

until the system restoration is complete.1. Click Start .

2. In the search box, type System Restoreand press .

3. Click Undo my last restorationand click

Next.

BackupCAUTION: Using Dell DataSafe Local

Backup to restore your operating system

permanently removes any programsor drivers installed after you received

your computer. Create backup media of

applications you need to install on your

computer before using Dell DataSafe

Local Backup. Use Dell DataSafe Local

Backup only if System Restore did not

resolve your operating system problem.CAUTION: Although Dell Datasafe

Local Backup is designed to preserve

the data files on your computer, it is

recommended that you backup your

data files before using Dell DataSafe

Local Backup.


NOTE:Dell DataSafe Local Backup maynot be available in all regions.

Dell DataSafe Local Backup Basic

To restore the Dell factory-installed software


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NOTE:If Dell DataSafe Local Backup is

not available on your computer, use DellFactory Image Restore (see Dell Factory

Image Restore on page 72) to restoreyour operating system.

You can use Dell DataSafe Local Backup to

restore your hard drive to the operating stateit was in when you purchased your computer,

while preserving the data files.

Dell DataSafe Local Backup allows you to:

Backup and restore your computer to anearlier operating state

Create system recovery media

ywhile preserving the data files:

1. Turn off your computer.

2. Disconnect all the devices (USB drive,printer, and so on) connected to thecomputer and remove any newly added

internal hardware.

NOTE:Do not disconnect the ACadapter.


4. When the DELL logo appears, press several times to access the Advanced Boot

Optionswindow.

NOTE:If you wait too long and the

operating system logo appears, continueto wait until you see the Microsoft

Windows desktop; then, shut down your


5. Select Repair Your Computer.


6. Select Dell DataSafe Restore and

Emergency Backupfrom the SystemRecovery Options menu and follow the

Upgrading to Dell DataSafe Local

Backup Professional


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Recovery Optionsmenu and follow theinstructions on the screen.

NOTE:The restoration process may take

an hour or more depending on the sizeof the data to be restored.

NOTE:For more information, see

knowledge base article 353560 at

support.dell.com.

p

NOTE:Dell DataSafe Local BackupProfessional may be installed on your

computer, if you ordered it at the time ofpurchase.

Dell DataSafe Local Backup Professional

provides additional features that allow you to:

Backup and restore your computer basedon file types

Backup files to a local storage device

Schedule automated backups

To upgrade to Dell DataSafe Local Backup

Professional:

1. Double-click the Dell DataSafe LocalBackup icon in the notification area of

your desktop.

2. Click UPGRADE NOW!3. Follow the instructions on the screen.


System Recovery MediaCAUTION: Although the system

To restore the Dell factory-installed softwareof your computer using the system recovery

media:


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CAUTION: Although the system

recovery media is designed to preserve

the data files on your computer, it is

recommended that you backup your

data files before using the system

recovery media.

You can use the system recovery media,created using Dell DataSafe Local Backup, to

return your hard drive to the operating stateit was in when you purchased the computer

while preserving the data files on your

computer.

Use the system recovery media in case of:

Operating system failure that prevents the

use of the recovery options installed onyour computer.

Hard drive failure that prevents data from

being recovered.

media:

1. Insert the system recovery disc or USB keyand restart the computer.

2. When the DELLlogo appears, press immediately.

NOTE:If you wait too long and theoperating system logo appears, continue

to wait until you see the MicrosoftWindows desktop; then, shut down your


3. Select the appropriate boot device fromthe list and press .



Dell Factory ImageRestore

Use Dell Factory Image Restore only as thelast method to restore your operating system.

This option restores your hard drive to the


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RestoreCAUTION: Using Dell Factory Image

Restore to restore your operating

system permanently deletes all dataon the hard drive and removes any

programs or drivers installed after you

received your computer. If possible,

back up the data before using this

option. Use Dell Factory Image Restore

only if System Restore did not resolve

your operating system problem.NOTE:Dell Factory Image Restore maynot be available in certain countries or on

certain computers.

NOTE:If Dell Factory Image Restoreis not available on your computer, use

Dell DataSafe Local Backup (see Dell

DataSafe Local Backup on page 68) torestore your operating system.

This option restores your hard drive to theoperating state it was in when you purchased

the computer. Any programs or files added

since you received your computerincludingdata filesare permanently deleted from thehard drive. Data files include documents,

spreadsheets, e-mail messages, digital photos,music files, and so on. If possible, back up all

data before using Dell Factory Image Restore.

Starting Dell Factory Image

Restore1. Turn on the computer.

2. When the DELL logo appears, press several times to access the Advanced BootOptionswindow.

NOTE: If you wait too long and the

operating system logo appears, continueto wait until you see the MicrosoftWindows desktop; then, shut down your



3. Select Repair Your Computer.The System Recovery Options window

appears

8. Select the check box to confirm that youwant to continue to reformat the hard

drive and restore the system software to


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appears.

4. Select a keyboard layout and click Next.

5. To access the recovery options, log on

as a local user. To access the commandprompt, type administratorin the User

namefield, then click OK.

6. Click Dell Factory Image Restore.

The Dell Factory Image Restorewelcomescreen appears.

NOTE:Depending upon your

configuration, you may need to select

Dell Factory Tools, then Dell FactoryImage Restore.

7. Click Next.The Confirm Data Deletionscreen

appears.

NOTE:If you do not want to proceedwith the Factory Image Restore, click

Cancel.

drive and restore the system software tothe factory condition, then click Next.

The restore process begins and may

take five or more minutes to complete.A message appears when the operating

system and factory-installed applicationshave been restored to factory condition.

9. Click Finishto restart the computer.

Getting HelpS

PIRON


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If you experience a problem with your

computer, you can complete the followingsteps to diagnose and troubleshoot the

problem:

1. See Solving Problems on page 54for information and procedures that

pertain to the problem your computer isexperiencing.

2. See Dell Diagnostics on page 64for

procedures on how to run diagnostic tests.

3. Fill out the Diagnostic Checklist onpage 81.

4. Use Dells extensive suite of online services

available at Dell Support(support.dell.com) for help with

installation and troubleshooting

procedures. See Online Services onpage 76for a more extensive list of DellSupport online.

5. If the preceding steps have not resolved

the problem, see Before You Call onpage 80.

NOTE:Call Dell Support from a

telephone near or at the computer sothat the support staff can assist you with

any necessary procedures.

NOTE:Dells Express Service Codesystem may not be available in all

countries.

When prompted by Dells automatedtelephone system, enter your Express

Service Code to route the call directly tothe proper support personnel. If you do not

have an Express Service Code, open the

Dell Accessoriesfolder, double-click the

Express Service Codeicon, and follow thedirections.

INS

Getting Help

NOTE:Some of the services are notalways available in all locations outside

the continental U.S. Call your local

DellConnectDellConnect is a simple online access


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the continental U.S. Call your localDell representative for information on

availability.

Technical Support andCustomer ServiceDells support service is available to answer

your questions about Dell hardware. Oursupport staff use computer-based diagnostics

to provide fast, accurate answers.

To contact Dells support service, see BeforeYou Call on page 80and then see the

contact information for your region or go to

support.dell.com.

tool that allows a Dell service and supportassociate to access your computer through

a broadband connection, diagnose your

problem and repair it all under yoursupervision. For more information, go to

dell.com/DellConnect.

Getting Help

Online ServicesYou can learn about Dell products and

Dell Support E-mail Addresses

[email protected]


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services on the following websites:

dell.com

dell.com/ap(Asian/Pacific countries only) dell.com/jp(Japan only)

euro.dell.com(Europe only)

dell.com/la(Latin American and Caribbeancountries)

dell.ca(Canada only)

You can access Dell Support through thefollowing websites and e-mail addresses:

Dell Support Websites

support.dell.com

support.jp.dell.com(Japan only)

support.euro.dell.com(Europe only)

supportapj.dell.com(Asia Pacific only)

[email protected]

[email protected](Latin America

and Caribbean countries only) [email protected](Asian/Pacific

countries only)

Dell Marketing and Sales E-mail

Addresses

[email protected](Asian/Pacific

countries only) [email protected](Canada only)

Anonymous File Transfer Protocol

(FTP)

ftp.dell.com

Log in as user: anonymous, and use your

e-mail address as your password.

Getting Help

Automated Order-StatusService

Product InformationIf you need information about additional


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To check on the status of any Dell products

that you have ordered, you can go to

support.dell.com, or you can call theautomated order-status service. A recordingprompts you for the information needed to

locate and report on your order.

If you have a problem with your order, suchas missing parts, wrong parts, or incorrect

billing, contact Dell for customer assistance.

Have your invoice or packing slip handy whenyou call.

For the telephone number to call for yourregion, see Contacting Dell on page 82.

products available from Dell, or if youwould like to place an order, go to the Dell

website atdell.com. For the telephone

number to call for your region or to speakto a sales specialist, see Contacting Dell onpage 82.

Getting Help

Returning Items forRepair Under Warranty or

1. Call Dell to obtain a Return MaterialAuthorization Number, and write it clearly

and prominently on the outside of the


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p yfor CreditPrepare all items being returned, whether for

repair or credit, as follows:

NOTE: Before you return the product toDell, ensure that you back up any data

on the hard drive(s) and on any otherstorage device in the product. Remove

any and all confidential, proprietaryand personal information, as well as

removable media, such as CDs and mediacards. Dell is not responsible for any of

your confidential, proprietary or personalinformation; lost or corrupted data; or

damaged or lost removable media thatmay be included with your return.

box. For the telephone number to call

for your region, see Contacting Dell onpage 82.

2. Include a copy of the invoice and a letter

describing the reason for the return.

3. Include a copy of the Diagnostics Checklist(see Diagnostic Checklist on page 81),

indicating the tests that you have run and anyerror messages reported by Dell Diagnostics

(see Dell Diagnostics on page 64).4. Include any accessories that belong with

the item(s) being returned (AC adapter

cable, software, guides, and so on) if thereturn is for credit.

Getting Help

5. Pack the equipment to be returned in theoriginal (or equivalent) packing materials.

NOTE: You are responsible for paying


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p p y g

shipping expenses. You are alsoresponsible for insuring any product

returned, and you assume the risk ofloss during shipment to Dell. Collect

On Delivery (C.O.D.) packages are notaccepted.

NOTE: Returns that are missing any of the

preceding requirements will be refused atDells receiving dock and returned to you.

Getting Help

Before You CallNOTE:Have your Express Service Code ready when you call. The code helps Dells

automated support telephone system direct your call more efficiently You may also be


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automated-support telephone system direct your call more efficiently. You may also beasked for your Service Tag.

Locating Your Service Tag and Express Service CodeThe Service Tag and Express Service Code for your computer can be found on a label at the

bottom of your computer.

1

1 Service Tag and Express Service Code

Getting Help

Remember to fill out the followingDiagnostic Checklist. If possible, turn on your

computer before you call Dell for assistanced ll f l h h

Diagnostic Checklist

Name:

Date:


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and call from a telephone at or near the

computer. You may be asked to type somecommands at the keyboard, relay detailed

information during operations, or try othertroubleshooting steps possible only at the

computer itself. Ensure that the computerdocumentation is available.

Date:

Address:

Phone number: Service Tag (bar code on the bottom of the

computer):

Express Service Code:

Return Material Authorization Number (if

provided by Dell support technician):

Operating system and version:

Devices:

Expansion cards:

Are you connected to a network? Yes /No

Network, version, and network adapter:

Programs and versions:

Getting Help

See your operating system documentationto determine the contents of the computers

start-up files. If the computer is connected toi t i t h fil Oth i d th

Contacting DellFor customers in the United States, call

800-WWW-DELL (800-999-3355)


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a printer, print each file. Otherwise, record the

contents of each file before calling Dell.

Error message, beep code, or diagnosticcode:

Description of problem and

troubleshooting procedures youperformed:

800-WWW-DELL (800-999-3355).

NOTE:If you do not have an activeInternet connection, you can find contact

information on your purchase invoice,packing slip, bill, or Dell product catalog.

Dell provides several online and telephone-

based support and service options. Availabilityvaries by country and product, and some

services may not be available in your area.

Getting Help

To contact Dell for sales, technical support, orcustomer service issues:

1. Go to dell.com/ContactDell.


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2. Select your country or region.

3. Select the appropriate service or support

link based on your requirement.

4. Choose the method of contacting Dell thatis convenient for you.

Finding More Information and Resources

If d t SNSPIRON


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If you need to: See:

reinstall your operating system System Recovery Media on page 71

run a diagnostic program for your computer Dell Diagnostics on page 64

reinstall system software My Dell Downloads on page 63

for more information about the MicrosoftWindows operating system and features

support.dell.com

find your Service Tag/Express Service Code You must use the service tag to identify your

computer on support.dell.comor to contacttechnical support

the bottom of your computer

Dell Support Center on page 62

upgrade your computer with new oradditional components like a new hard drive

reinstall or replace a worn or defective part

the Service Manualat

support.dell.com/manuals

NOTE:In some countries, opening and

replacing parts of your computer may

void your warranty. Check your warrantyand return policies before working insideyour computer.

IN

Finding More Information and Resources

If you need to: See:

find safety best practices information for your

computer

the safety and regulatory documents that

shipped with your computer and also see the


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computer

review Warranty information, Terms and

Conditions (U.S. only), Safety instructions,Regulatory information, Ergonomicsinformation, and End User License Agreement

shipped with your computer and also see theRegulatory Compliance Homepage at

dell.com/regulatory_compliance

find drivers and downloads; readme files

access technical support and product help

check on your order status for newpurchases

find solutions and answers to common

questions

locate information for last-minute updatesabout technical changes to your computer

or advanced technical-reference material fortechnicians or experienced users

support.dell.com

This section provides information that you may need when setting up, updating drivers for, andupgrading your computer

Specifications

NSPIRON


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upgrading your computer.

NOTE:Offerings may vary by region. For more information regarding the configuration of

your computer, see the Detailed System Information section in the Dell Support Center.To launch the Dell Support Center, click Start AllProgramsDellDell Support Center Launch Dell Support Center.

Computer Model

DellInspiron N5110

Computer Information

System chipset Mobile Intel 6 Series

Processor types Intel Core i3

Intel Core i5

Intel Core i7

Intel Pentium Dual Core

Memory

Memory moduleconnector

two user-accessibleSODIMM connectors

Memory modulecapacities

1 GB, 2 GB, and 4 GB

Minimummemory

2 GB

Maximummemory

8 GB

IN

Specifications

Memory

Possible memoryconfigurations

2 GB, 3 GB, 4 GB, 6 GB,and 8 GB

Connectors

USB one 4-pin USB2 0-compliant


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configurations and 8 GB

Memory type 1333 MHz SODIMM

DDR3NOTE:For instructions on upgradingthe memory, see the Service Manualat

support.dell.com/manuals.

Connectors

Audio one microphone-in

connector and onestereo headphones/speakers connector

Mini-Card one full Mini-Card slot(optional)

one half Mini-Card slot

HDMI connector one 19-pin connector

Network adapter one RJ45 connector

2.0 compliant

connector

two 4-pin USB3.0-compliantconnectors

Video one 15-hole connector

eSATA one 7-pin/4-pin eSATA/

USB combo connectorwith PowerShare

Media CardReader

one 8-in-1 slot

Specifications

Media Card Reader

Cardssupported

Secure Digital (SD)memory card

Communications

Modem(optional)

external V.92 56 K USBmodem


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supported memory card

Secure Digital Extended

Capacity (SDXC)Secure Digital HighCapacity (SDHC)

Memory Stick (MS)

Memory Stick PRO

(MS-PRO)

MultiMedia Card (MMC)

MultiMedia Card plus(MMC+)

xD-Picture Card

Keyboard

Number of

keys

86 (U.S. and Canada);

87 (Europe); 90 (Japan);87 (Brazil)

(optional) modem

Network

adapter

10/100 Ethernet LAN on

system boardWireless WLAN, WWAN (optional),

WiMax/Wi-Fi abgn/agn,

and Bluetooth wirelesstechnology (optional)/

WiDi (optional)

AudioAudio controller IDT 92HD87

Speakers 2 x 2 Watt

Volume controls software program menusand media controls

Specifications

Video

Discrete:

Video AMD Radeon HD 6470M

Display

Type 15.6-inch HD WLED with

TrueLife


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Video

controller

AMD Radeon HD 6470M

/7450M

NVIDIA GeForce GT 525M

Video

memory

512 MB/1 GB DDR3

UMA:

Videocontroller

Intel HD Graphics 3000

Videomemory

up to 1.6 GB of sharedmemory

Camera

Camera

resolution

1.0 megapixel

Camera type widescreen HD

Video resolution 1280 x 720

Dimensions:

Height 193.54 mm (7.62 inches)

Width 344.23 mm (13.55 inches)

Diagonal 396.42 mm (15.60 inches)

Maximum

resolution

1366 x 768

Refresh rate 60 Hz

Operatingangle

0 (closed) to 135

Horizontalviewing angle

40/40

Verticalviewing angle

15/30 (H/L)

Pixel pitch 0.252 mm x 0.252 mm

Specifications

Touch Pad

X/Y positionresolution

240 cpi

Battery

9-cell smart lithium ion:

H i ht 22 80 (0 90 i h )


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(graphics tablemode)

Size:

Height 56 mm (2.20 inches)

Width 100 mm (3.94 inches)

Battery

6-cell smart lithium ion:Height 22.80 mm (0.90 inches)

Width 214 mm (8.43 inches)

Depth 57.64 mm (2.27 inches)

Weight 0.34 kg (0.75 lb)

Height 22.80 mm (0.90 inches)

Width 214 mm (8.43 inches)Depth 78.76 mm (3.10 inches)

Weight 0.52 kg (1.15 lb)

Voltage 11.1 VDC

Charge time

(approximate)

4 hours (when the

computer is turned off)Operating time battery operating time

varies depending on

operating conditions

Coin-cell

battery

CR-2032

Specifications

Physical

Height 30.70 mm to 35.28mm (1.21 inches to

AC Adapter

Input frequency 50-60 Hz

O t t 65 W/90 W/130 W


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1.39 inches)

Width 376 mm (14.8 inches)Depth 260.20 mm (10.24

inches)

Weight (with6-cell battery

and optical drive)

configurable to lessthan 2.54 kg (5.40 lb)

AC AdapterNOTE:Use only AC adapters specifiedfor use with your computer. See the

safety information that shipped withyour computer.

Input voltage 100-240 VAC

Input current(maximum)

1.5 A/1.6 A/1.7 A/2.3 A/2.5 A

Output power 65 W/90 W/130 W

Output current:65 W 3.34 A

90 W 4.62 A

130 W 6.7 A

Rated output

voltage

19.5 VDC

Temperature range:

Operating 0 to 40C(32 to 104F)

Storage 40 to 70C(40 to 158F)

Specifications

Computer Environment

Temperature range:

Operating 0 to 35C

Computer Environment

Maximum shock (for operating measuredwith Dell Diagnostics running on the hard


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Operating 0 to 35 C

(32 to 95F)

Storage 40 to 65C(40 to 149F)

Relative humidity (maximum):

Operating 10% to 90%(noncondensing)

Storage 5% to 95%

(noncondensing)

Maximum vibration (using a randomvibration spectrum that simulates user

environment):

Operating 0.66 GRMS

Non-

Operating

1.30 GRMS

drive and a 2-ms half-sine pulse; fornon-operating measured with the hard

drive in head-parked position and a 2-mshalf-sine pulse):

Operating 110 G

Non-

Operating

160 G

Altitude (maximum):

Operating 15.2 to 3048 m(50 to 10,000 ft)

Storage 15.2 to 10,668 m(50 to 35,000 ft)

Airbornecontaminant level

G2 or lower as definedby ISA-S71.04-1985

Appendix

Information for NOM, or Official Mexican Standard

INSPIRON


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(Only for Mexico)The following information is provided in the device(s) described in this document inaccordance with the requirements of the Official Mexican Standard (NOM):

Importer:

Dell Mxico S.A. de C.V.

Paseo de la Reforma 2620 Flat 11

Col. Lomas Altas

11950 Mxico, D.F.

Regulatory

model number Voltage Frequency

Electricity

consumption

Output

voltage

Output

intensity

P17F 100-240VAC

50-60 Hz 1.5 A/1.6 A/1.7 A/2.3 A/2.5 A

19.5 VDC 3.34 A/4.62 A/6.7 A

For details, read the safety information that shipped with your computer.

For additional safety best practices information, see dell.com/regulatory_compliance.

A D

Index

INSPIRON


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airflow, allowing 5

Bbackup and recovery 51

battery status light 29

Ccalling Dell 80

CDs, playing and creating 50

computer capabilities 50

computer, setting up 5

connect(ing)

to the Internet 17

Contacting Dell online 82customer service 75

DataSafe Local Backup

Basic 69Professional 70

DellConnect 75

Dell Factory Image Restore 72

Dell Stage 52

Dell Support Center 62

Diagnostic Checklist 81

drivers and downloads 85

DVDs, playing and creating 50

EE-mail addresses

for technical support 76

eSATA connector 23

Index

Ffinding more information 84

FTP login, anonymous 76

ISP

Internet Service Provider 17

M


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Ggestures

Touch Pad 36

Hhard drive activity light 29

hardware problems

diagnosing 64

Hardware Troubleshooter 64

HDMI connector 23

help

getting assistance and support 74

IInternet connection 17

memory problems

solving 58

Nnetwork connection

fixing 55

OOptical Driveemergency eject hole 40

Using 40

P

power indicator light 29power problems, solving 56

power strips, using 6

Index

problems, solving 54

products

information and purchasing 77

support e-mail addresses 76

support sites

worldwide 75

System Recovery Media 71


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Rresources, finding more 84

restoring factory image 72

SService Tag

locating 80

setup, before you begin 5

shipping products

for return or repair 78

SIM card 12

software features 50

software problems 58

solving problems 54

specifications 86

System Recovery Media 71

system reinstall options 66

System Restore 67

TTouch Pad

Gestures 36

UUsing the Emergency Eject Hole 40

Vventilation, ensuring 5

Wwarranty returns 78Windows

Index

Program Compatibility Wizard 59

Windows Mobility Center 38

wired network

network cable connecting 7


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network cable, connecting 7

wireless network

connecting 14

problems 55


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Printed in the U.S.A.

www.dell.com | support.dell.com

Inspiron 15r n5110 Setup Guide en Us

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