Insight into Managing mobile devices webinar
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Transcript of Insight into Managing mobile devices webinar
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Lyn Lall, Gordon Millner (RSC EM Advisors), Matthew Day (Chesterfield College), Mark Tinney (Tresham College)
Mobile device management
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Session Overview
Explore issues
Share strategies
Benefits
Hear from Matthew Day, Head of ICT, Chesterfield College
Mark Tinney, Tresham College
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Context
BYOD agenda
Learner expectation
Equality of access
Balance needs of teaching and learning with security and data protection
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Mobile Learning &BYOD
Legal
E-Safety
Digital Literacy
Accessibility & Inclusion
Strategy, Vision, Scope
Staff Training
Implemen-tation
Device managem-
ent
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What is you role?
A. IT/Technical support
B. Curriculum
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Where are you on your journey with managing mobile devices?
A. Not started yet
B. Research it
C. On our way
D. Implemented and Established
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Benefits to the organisation
Flexibility
Cost/savings
24/7 just in time, anywhere
User expectation
Personalisation, accessibility and inclusion
Enhance processes and increased efficiency
Employability skills/digital literacy skills
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Issues
Managing organisations devicesMultiple users of single use devicesMultiple platformsChargingPhysical protectionPurchasing appsPushing apps/content to devicesTrackingSecurity/Legal implicationsLocate and wipe
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How do you want to manage your devices?
Staff
Learners• loan scheme• Class sets
Trust• Policies• Training• Compartmentalisation
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Risk assessment - risk management
Regardless of whether or not your organisation permits its staff and students to use their mobile devices for work and study, some people are going to do it anyway. So rather than try to outlaw the inevitable, it makes more sense to establish a sensible strategy for managing mobile devices and for “bring your own device to work” (BYOD) policy.
• BYOD, MYOD, CYOD
• Strategy
• AUP
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Tresham College – BYOD journey
What to expect
What to watch out for
Learning from our mistakes
Mark Tinney (ILT)
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Learner purchase Scheme
Learners can order a laptop or tablet
Scheme is financed by the college
Learners make monthly payments, which include full insurance for the college and device.
At the end of the term the device is theirs to keep.
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BenefitsCost and repair of mobile devices is avoided
Licensing issues avoided
Storage/transport and repair of devices
Good marketing for the college
A device learners can take to university
Fully flexible scheme• 6-8 devices• 1-3 years term• Down payment/recycling of old laptop
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A few lessons learned
Outsource as much of the admin as possible• Instardigital
Ensure supplier is reliable
Put someone with dedicated time in charge of the scheme
Choose the right devices
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Don’t expect miracles
Embark on the journey for the right reasons
Management want to reduce cost• It won’t reduce cost in the foreseeable future• Investment in the network and servers will eat that up• Cost reductions depend on take up
Teachers want technology in the classroom
The effectiveness of having students with the tech depend on: • Teacher training and development• Take up.
For the learners
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Is your network up to it?Speed
Wireless access points• Coverage • Integration with existing infrastructure• Movement between access points
Cost
Security
DMZ
RSC Services• Fluke tester• Organisational review, Learning Space review, New Build
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Features of an MDM system
Enrol devices
Manage and deploy apps
Manage profiles and set policies
Manage Wi-Fi enrolment
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Features of an MDM system cont.d
Set policies for use of • browser• Push apps/ auto configure access to email etc• Camera• Apps to be used e.g by curriculum area
Profiles e.g. can turn off• Camera• FaceTime• Facebook• Twitter• iMessage
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So what are the options?
Free
• Meraki
• Apple configurator
• “Microsoft Windows InTune”, MDM as part of Microsoft Campus Agreement
Paid for
• Casper
• Light speed
• Sophos Mobile Control Device management
• AirWatch
• Symantec
• Maas 360
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Which MDM system are you using/planning to use?
Post your answers in the chat pane
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Meraki (Cisco)
Enrol devices
Manage and
deploy apps
Manage profiles and set policies
Manage Wi-Fi
enrolment
Works with Apple Configurat
or
Apple Volume
Purchasing Plan (VPP)
Manages multiple platforms e.g. Apple, Android, Chrome, Windows
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Enrol devices
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Manage and deploy apps
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Manage profiles
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Profile settings
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Manage Wi-Fi enrolmentConfigure Wi-Fi networks
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Apple Volume Purchasing Plan (VPP)
Enrol Set up
Purchase• Now accepts
credit cards and purchase orders
Distribute
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Apple configurator
Deploy iPad, iPhone, iPod touch, and
Apple TV devices
Configure large numbers of devices with the settings,
apps, and data you specify for your
students, employees, or
customers.
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Title of presentation 00/00/2013 29
Chesterfield College (MaaS360)
Two scenarios:• Work-Based Tutors (apprenticeship assessors) working off-site• Managers attending meetings on & off-site
WBT key requirements:• View documents• Access eILP (OneFile/Nomad)• Gather evidence (notes & photos/videos/audio)
WBT solution:• Initial solution: Smartphone (Galaxy Note) & Windows XP laptop• Updated solution: Smartphone (Galaxy Note 3) & Acer Iconia
(Windows 8.1 “transformer”) & pool/loan laptops for exams
Manager solution:• iPads
Business requirements (Staff devices)
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Chesterfield College (MaaS360)
JISC Legal: “Institutional attitude to risk”
Decide what you’re trying to do first
Then decide how best to do it
“Mobile Device & Data Security Policy & Procedures” and updates to AUP etc. – Approved by SMT and Corporation
Policy
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Chesterfield College (MaaS360)
Safeguard learner details & access to College systems (enforce passcodes; locate; remote wipe)
Application compliance
Pre-configure Exchange ActiveSync settings
Android & iOS support
MDM requirements
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Chesterfield College (MaaS360)2014 MDM review (selection process)
MaaS360, Manage Engine, Desktop Central, AirWatch
Shortlisted 4 that best met requirements, for in-depth testing:
Tested admin interface, e.g. creating policies
Requested trials & quotes (180 licences)
Longlisted from online docs/guides/reviews
Initial Web search
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In the classroom
Good practice for learners and staff
• Save all images, videos and documents to Dropbox, or Google Drive or One Drive
Resetting profiles
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What are you plans for moving forward with managing mobile devices in your organisation?
Post your answers in the chat pane
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Resources
All resources from the webinar, including the recording will be available on our Moodle
http://moodle.rsc-em.ac.uk/course/view.php?id=266
Including:
Tablets for schools Toolkit
Jisc Mobile Technologies infokit
Jisc RSC advice and support
Jisc Legal Mobile security toolkit
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Insight 2014 webinars coming up next
Wednesday 4th June
11.15 Insight into Screencasting
13.45 Insight into Social Media
15.15 Developing Digital and Functional skills for those seeking employment
Thursday 5th June
9.45 Insight into Discover Jisc resources
11.15 Insight into why capture video and audio
13.45 Insight into online delivery of Functional Skills
15.15 Insight into e-Assessment tools
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Title of presentation 00/00/2013 37
Face to Face workshop days
Leicester – Oadby Campus 10th Juneor
Nottingham – Albert Hall 11th June