Inside Phone Fraud: The Home Depot Breach

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2014 Pindrop SecurityConfidential INSIDE PHONE FRAUD The Home Depot Breach

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In 2014, Home Depot suffered a massive security breach, with Fraudsters stealing card data from millions of customers. Here, Pindrop Security researchers break down exactly how fraudsters are using that information to steal identities and takeover accounts - in just 5 easy steps. Read more details on our blog at: http://www.pindropsecurity.com/home-depot-attack-leads-to-phone-channel-exploits/

Transcript of Inside Phone Fraud: The Home Depot Breach

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2014 Pindrop Security™ Confidential

INSIDE PHONE FRAUDThe Home Depot Breach

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HOW THE HOME DEPOT BREACH LED TO PHONE FRAUD

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(IN 5 EASY STEPS)

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BUY STOLEN DATA1

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CARD DATA FROMHOME DEPOT CUSTOMERS

IS NOW FOR SALE ONLINE

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SHOPPING LIST: CARD NUMBER

FULL NAME

STORE ADDRESS

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USE THAT INFO TO FIND: LAST 4 DIGITS OF SS#

DATE OF BIRTH

CARD EXPIRATION DATE

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CALL THE BANK2

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(EXTRA CREDIT)SPOOF THE CUSTOMER’S

PHONE NUMBER

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ANSWER 3 OUT OF 5 QUESTIONS3

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MOST US BANKS LET CUSTOMERS MAKE

ACCOUNT CHANGES IF

THEY PASS 3 OF 5 SECURITY CHECKS

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(TIME TO PULL OUT THAT DATA YOU BOUGHT)

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CHANGE THE PIN NUMBER4

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GO SHOPPING5

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LEARN MORE

READ MORE ON THE PINDROP SECURITY BLOG

DOWNLOAD THE STATE OF PHONE FRAUD REPORT

BEST PRACTICES FOR HOW TO PREVENT PHONE FRAUD

Incidents like the Home Depot breach demonstrate how intertwined phone and online fraud are for enterprises. Click here.

Pindrop security reviewed phone fraud activity during the first six months of 2013 to understand the frequency of attacks and the methods and motives of fraudsters.Click here.

This whitepaper explains the risks in phone call fraud and caller ID spoofing. It discusses the technologies available for Caller ID verification and device authentication.Click here.