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Innovative Urban ServiceInnovative Urban Service

UI TaipeiUI TaipeiTowards an Ubiquitous and Intelligent CityTowards an Ubiquitous and Intelligent City

Taipei City GovernmentOctober 8, 2009

Taipei Taipei ：： A Compact High Density City with Mixed Use

Area: 272 km2

Population: 2.61 million

Density: 9,612 Person / km2

Motorcycle: 1,077,5811,077,581

Car: 713,859

August 2009

Initiatives of EInitiatives of Egovernment Servicegovernment Service

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Wireless TaipeiWireless Taipei(The “World’s Largest WiFi Network City” accredited by JiWire)

Population Coverage：90 %

Number of Access Point：4,200 APs

Campus Coverage (100%)

（280 Schools）

Schedule Area Coverage Population Coverage

No. of APs

Phase I 09/2004︱

01/2005

30 MRT Stations 20％ 507

Phase II 02/2005︱

12/2005

All MRT Stations and Downtown Area

50％ 2,200

Phase III 01/2006︱

07/2006

All Main District Areas

90％ 4,200

APAP

Next: Next: WiMAXWiMAX on the Moveon the Move

Vision：Intelligent Taipei

• Convenient Municipal Service• Better Living Quality• Strong Economic Base• Reduce Energy Consumption

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UI Taipei PlanUI Taipei Plan

UIUI--TaipeiTaipeiUbiquitousUbiquitous && IntelligentIntelligent

ee--CommunityCommunityVital & Friendly CityVital & Friendly City

ee--Government Government Municipal Services Municipal Services

& Efficiency& Efficiency

ee--LifeLifeConvenient Living Convenient Living

ApplicationsApplications

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Action PlanAction Plan

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InfrastructureInfrastructureOptical Fiber to the Home Optical Fiber to the Home (FTTH)(FTTH)

The PlanThe PlanProviding optical fiber connection to 400,000 householdsUtilizing sewage network for deployment

Expected BenefitsExpected BenefitsStrengthening the infrastructure for advanced IT applicationsEncouraging further growth of IT industryProviding network connection with affordable fee

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Green ICTGreen ICT(Intelligent Transportation System (ITS)(Intelligent Transportation System (ITS)))

ee--ParkingParkingReduce waiting timeReduce waiting time

ee--BusBusEncourage more people Encourage more people

to take busto take bus

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Phase IPhase I Phase IIPhase II Phase IIIPhase III

Integrate 4 representative phone numbers into 1999

Provide basic call center services

July 2008Nov. 2004

Integrate 16 toll-free and 2 special lines

Provide enhanced call center services

1999 becomes the integrated service center

Provide full functional call services

( 31 lines ) ( 60 lines)

Citizen Services(1999 Citizen Call Center)

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EasyCardEasyCard ApplicationsApplications

EasyCard chips installed in watches and MP3 players

16 million cards issued

Payment for parking, MRT, bus, taxi; Student ID card and Self-service libraries.

ApplicationsApplications

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Future Integration of Future Integration of EasyCardEasyCard

• Taiwan High Speed Rail• Taiwan Railway• Intercity Bus• Inter-municipality

Application Service• Electronic Wallet

Taipei -Keelung

Taipei -Taoyuan

Taiwan Railway

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Location Based Service Location Based Service (LBS)

Service Service-oriented

Website

Service Service-oriented

Website

Ubiquitous Web Service Access

from anywhere

Ubiquitous Web Service Access

from anywhere

LocationLocal information

and service

LocationLocal information

and service

To serve both residents and visitors in TaipeiTo serve both residents and visitors in Taipei

•Electronic Map•Local Information•Personal Service•Web 2.0

•Chinese/English portal•Mobile Version Portal•Position Service

•Geography Information •LBS Exchange•Coordinates Service

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Mobile Health and Living CareMobile Health and Living Care

Distance Medicare

，

………

Health Living Service

Preventive Care service

Medical Treatmentand

Transportation Service

Family (Community)

Personal Health Management

(HCRM, HealthCare Customer Relationship Management)

Contact Center

Query

Response

Query

Response

Municipal Health Care Institutions

GatewayLong-term Health Care Providers

Firewall

Firewall

City Agencies

Hub

Public Safety Agencies

Social Welfare Service Centers

GatewayCommunity-basedHealth Clinics

Mobile

Notebooks

Voice

Multimedia

PDA

路由

Non-profit volunteer GroupsBorough offices

Firewall

Public Health Case Workers

Mobile Connection

Response

Volunteer Dispatching System

Mob

ile

Appl

icati

ons

Mob

ile

Conn

ecti

on

Tele-Health Users

Biometric and emergency response

Main Database

Hub

Database ServerHub

Applications Servers

Switch

Call Center

Firewall

Web Servers

Receiving

Sending

Query

Response

Query

Response

Taipei Telecare Project Architecture

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Taipei Technology CorridorTaipei Technology Corridor

3 Technology Parks– Neihu

Technology Park– Nangang

Software Park– Shilin

Technology Park

Neihu Technology Park– Over 3,300 Companies– Over 91,000 Jobs– Revenue: USD$ 90 Billion– 26.19% of Taiwan’s R&D

Centers– 23.53% of Taiwan’s

Operation Centers(December 2007)

Zero Tolerance Against Crime: Zero Tolerance Against Crime: Full SFull Spectrumpectrum Security Surveillance SystemSecurity Surveillance System

Establish Digital Surveillance Center & e‐Patrol

Deploy 11,500 police surveillance monitors at road intersections

Implement security prevention network and intelligent dispatching system to achieve zero tolerance against crime 

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Awards

“Urban Best Practices Area” elected by World Expo., 2008

“Intelligent Community Awards” by ICF, 2006

“World’s Largest WiFi Network City” by JiWire, 2006

“The e-Government Applications of W2i Wireless Communities Best Practices Awards” by

Wireless Internet Institute (W2i), 2006

“Public Sector Global IT Excellence Award” by WCIT,2002

Conclusion

E-government Service＝ Technology＋ Innovative Thoughts＋Trials

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Thank you for your kind attention