Innovative Training Methodologies-III Case Study Teaching and Writing Anjali Raina Executive...

Innovative Training Methodologies-III Case Study Teaching and Writing

Anjali RainaExecutive Director, India Research Centre, Harvard Business School

April 12th 2015

What is a Case Study?

It’s a Detective StoryThe students arrive at possible answers

Through guided discussion Without a conclusion

Growing Interest in South Asia

*Data from FY 05 ** Data from FY’ 06

Building Intellectual Capital

~169 case studies*

68 Research Projects**

174 Best of Harvard in India Events covering 11652 attendees across 8 cities**

HBS Faculty Engagement

147 Faculty Visits**

Executive Education

FY’08-FY’15: 1823 attendees, 35 programs and 60 scholarships

Students Interning in India

FY’08 – FY’14 :578

Indian Faculty Trained in Case Writing and Case Teaching

FY’08 – FY’14 : 719

FY ‘05 - FY ‘15Some Emerging Trends:• Multigenerational Workplace• The Digital Wave• Rural/Urban Transformation• Inclusive Growth Mantra• Infrastructural Development• Hunger for the ‘Good’ Life• Citizens, Politics and the Revolving Door• Growing Ambitions for Size and Scale

Leadership Challenges

Case Portfolio : 169 Cases, 68 Research Projects

Leadership•Delhi Metro Rail Corporation•Aadhaar: India’s Unique Identification’ System•Narayana Hrudayalaya Heart Hospital: Cardiac Case for

the Poor (B) + Video Supplement •HN Agri Serve : Growing Prosperity

Urbanization & Sustainability• Land Acquisition in India: Public Purpose and Private

Property•King Abdullah Economic City Design: Vision and Design•Dharavi Developing Asia’s Largest Slum (A+B)

Organization Culture• The Dabbawala System: On – Time Delivery, Every Time•Mindtree: A Community of Committee • Tech Mahindra and the Acquisition of Satyam Computers (A)

Public Private Partnership•Delhi – Mumbai Industrial Corridor Case•Dharavi Developing Asia ‘s Largest Slum (A+B)•Bardhaman (A+B): Shrachi and the West Bengal Housing Board

Human Resources•Naina Lal Kidwai: Investing in Her Country•Hindustan Unilever Limited•Accenture’s War for Talent in India

Base of Pyramid• Teamlease: Putting India to Work (II) Legally•Pratham – Every Child in School and Learning Well• Intuit Inc: Project AgriNova

Globalization •Bharti Airtel in Africa•Hollywood in India: Protecting Intellectual Property (A+B)•Can Bollywood go Global?

Crisis Management• Terror at the Taj Bombay: Customer Centric Leadership•Accounting for Catastrophes: BP PLC and Union Carbide

Corporation ©

Technology• I Paid a Bribe (Dot) Com• eHealthpoint: Health for Rural India•BMVSS: Changing Lives, One Jaipur Limb at a Time

Marketing & Branding• Excel Entertainment• Jaipur Literature Festival – Beyond the Festival Template•Building Brand Infosys

Innovation• Tata Nono – The People car (A)• Schneider Electric : Becoming the Global

Specialist in Energy Management•Aspada

Strategy• India’s Amul: Keeping up with the Times•Coffee War in India: Café Coffee Day Takes on

the Global Brands• Indian Railways: Building a Permanent Legacy?• Special Economic Zones in India: Public

Purpose and Private Property (A+B)

Finance & Accounting•Axis Bank•Getit• State Bank of India: Transformig a State Owned Giant •Blackstone’s Investment in Internet•KGFS: A new approach to rural finance

Note: several of the case studies reflect more than one managerial dilemma

Exploring Indian Managerial Dilemmas of Global Relevance

Financial Sector : 19• Aspada: In Search of the Right Structure for Impact

Investing• Building a High Performance Culture at IDFC• YES BANK: Mainstreaming Development into Indian

Banking

Microfinance : 8• Equitas Microfinance (B): Response to the Andhra Pradesh Crisis• BASIX.• Ujjivan: A Microfinance Institution at a Crossroads (A)• KGFS: A new approach to rural finance

State Owned Enterprise : 5• Aadhaar: India’s ‘Unique Identification’ System• State Bank of India: Transforming a State Owned Giant• Hindustan Petroleum Corporation Ltd.: Driving Change

Through Internal Communication

IT : 19• Tech Mahindra and the Acquisition of Satyam Computers

(A)• Building Brand Infosys• Microsoft IT India

Agribusiness : 8• Intuit Inc.: Project AgriNova• Jain Irrigation Systems Limited: Inclusive Growth for

India's Farmers• India’s Amul : Keeping up with the times• HN Agri Serve : Growing Prosperity

Energy : 4• Schneider Electric : Becoming the Global Specialist in

Energy Management• Accounting for Catastrophes: BP PLC and Union Carbide

Corporation (A)• The Suzlon Edge

Healthcare 13• ”eHealthpoint: Healthcare for Rural India• Cipla 2011• Fortis Healthcare (A)

Infrastructure : 8• Delhi-Mumbai Industrial Corridor: India's Road to

Prosperity?• Kumbh Mela: India's Pop-up Mega-City• Special Economic Zones in India: Public Purpose and

Private Property

Exploring Diverse Industries

Health Water Housing

• Narayana Hrudayalaya Heart Hospital: Cardiac Care for the Poor

• eHealthpoint: Healthcare for Rural India

• Hindustan Unilever: 'Pureit' Water Purifier

• Sarvajal: Water for All

• Mahindra & Mahindra: Affordable Housing

Business Model: Hi-Tech Hi-Touch and Affordable

Case Series Baker Library

2003 – 2013 – 7 cases - Bharti Group

2005 – 2014 – 5 cases - Mahindra & Mahindra

2002 – 2010 – 11 cases – Tata Group

2005 - 2012 - 4 Cases - Infosys

2005 – 2012 – 2 Cases - HUL

• Part of the Business History Initiative. Plans to cover 20 Indian Business Leaders. Completed 8 interviews (dob 1924 onwards)

History of India

• Connecting to Indian Data sources & Archives specifically with Doordarshan, Film Division and Bloomberg

• Training librarians in India

Documenting Business History

The Case Method in Professional Education

Presentation Overview

Objectives of Professional Education01

02

04

Choice of Pedagogies

Resources on Case Pedagogy

03 Case Method

Transmittal of information, concepts, frameworks, tools, techniques

Development of capabilities with respect to analysis, critical thinking/ judgment, decision-making, execution

Development of values, self-awareness, leadership capabilities, capacity for on-going learning

Knowledge

Skills

Professional IdentityLeadership

Objectives of Professional Education




Case Method

Passive learning

LecturesReadingsVideos

Active learning:

individual

Writing Assignments, Research Projects, Problem Sets, On-line tutorials

Active learning:

interactive

Case and Non-case Discussions, Team projects, Simulations





Case Method

Case Method: Why? Proponents Assume

Importance of all three levels of

learning in professional education

Advantages of active (vs.

passive) learning

Additional advantages of interactive (vs.

individual) forms of active learning

Value of student experience,

insights




Case Method

The Case

Typically, a description of an actual situation

associated with the relevant professional

field

Ideally, the case presents data (vs.

analysis) and requires students to evaluate

issues and make decisions

Cases often designed to present

archetypes, illuminate core

principles

Case Method: What?




Case Method

Case Method: What? The Method

Cases may be assigned alone or supplemented with lectures, readings

Case analysis may be purely discussion - based or include

writing assignments, presentations

Case instructor styles range from highly directive to loosely facilitative




Case Method

Case Method: How? HBS Model

Pre-class Students

• Careful individual preparation of case (and supplemental readings), guided by assignment questions

• Discussions in learning teams

Pre-class Instructor

• Careful preparation of class content and process, drawing on teaching note and teaching group if available

• Teaching plan includes learning objectives, discussion segments (“pastures”), question plan, board plan, opening, closing, student call list




Case Method


In-class Students

• Role: learner and contributor to collective learning vs. performer

• Active listening and participation• Willing to take risks

In-class Instructor

• Role: guide vs. facilitator; jazz combo leader vs. orchestra director

• Respectful, yet sets high standards• Encourages student-to-student

exchanges vs. pure Socratic dialogue (instructor-student)




Case Method


Admissions

Design Features

Grading (MBA program)

Faculty Development and Incentives

Institutional Features




Case Method

Admissions• Admissions materials emphasize critical role, features of case pedagogy • Applicants reviewed for interest, aptitude in development as professionals and leaders• Verbal, written skills in English

Design Features








Case Method

Admissions

Design Features• Physical architecture of classroom• Sections, learning teams, cold calls• Class size: 90 in required courses, 25-100 in elective courses• No teaching assistants, but fewer courses/faculty member








Case Method

Admissions

Design Features


• Class participation: 50% of grade• Fixed curve: 20% Excellent, 70% Satisfactory, 10% Low Pass


Institutional FeaturesCase Method: How? HBS Model




Case Method

Admissions

Design Features


Faculty Development and Incentives• Training, support in case pedagogy • Resources for case study development• Incorporation of case writing and teaching assessment into promotion process, in addition to

research






Case Method

Case Method: Issues

Art vs. craft of case teaching

Critiques of case method: theory vs. execution

High risk/reward trade-off in case method vs. traditional pedagogy

Transferability of HBS model

1

2

3

4




Case Method

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• https://cb.hbsp.harvard.edu/cbmp/pages/home

Contact:Vinay Hebbar, Managing Director Asia Pacific Harvard Business Publishing

Email id – [email protected]

HBS Cases: Locating HBS Cases




Case Method

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https://hbr.org/store?cm_sp=Left%20Navigation-_-HBR%20Store-_-LANDING

https://cb.hbsp.harvard.edu/cbmp/pages/home

mailto:[email protected]

mailto:[email protected]


Christensen Center Website www.hbs.edu/teachingandlearningcenter/

Harvard Business School Publishingwww.hbsp.harvard.edu/product/participant-centered-learning




Case Method

http://www.hbs.edu/teachingandlearningcenter/

http://www.hbsp.harvard.edu/product/participant-centered-learning

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